Grantham, England hotel rooms at the Best Western

"After two and a half weeks on the road Hart's was a breath of fresh air for my last night away from home. All the staff were great and the hotel is lovely. I especially enjoyed a quiet drink in the garden after dinner. Dinner and breakfast were great, expensive but, the quality of the food and the cooking justify's the cost. The only very minor issue is the lack of air conditioning in the room so it was on the warm side. However, I stayed during the tail end of a heat wave. I'm assuming that with normal UK temperatures everything would be OK. I would stay again without hesitation."

"We were met with a friendly staff member who gave us advice on how to navigate around the roadworks as it had taken us a while to find a way in due to road closures. The room was lovely, very clean, good amenities, nice big shower and comfy beds and pillows. We had a drink and food in the bar area which had a really nice atmosphere and the breakfast in the morning was well organised and very enjoyable. Overall, I would definitely stay here again and would recommend it. It was good value for money and we were able to leave our car in the car park whilst we visited the university. A lovely experience. "

"Very clean and comfortable. Staff were welcoming and polite. Everything seemed great although Sunday night is popular in the pool with kids so less relaxing and burger in the bar was dry and overdone with a burnt bun, edible but if I was less hungry would have sent it back."

"Good location, and good rooms. What aren’t stand out was the staff, truly excellent customer service."

"Great size room. Thankfully a fan in the room. Reduced parking at the NCP next to it. Great location for the castle and restaurants Bar area pleasant "

"Easy check in/out, fresh water available in lobby, polite and helpful staff."

"Lovely overall "

"Easy and quick check in were given bottles of water due to the heat fans in the room to help it keep cool a nice size room with lots of storage and a refrigerator lovely comfy bed and nice big shower with complementary shampoos. A great gym and swimming pool even though it was a tad cold but nice hot tub and very hot sauna a lovely stay for the night to visit the uni."

"Great Hotel in general so I’ve given full marks, however considering there’s no air-conditioning and just a fan they should provide bottles of still water for free especially at £160 per night for the cheapest room."