Great Britain, United Kingdom hotel rooms at the Firmdale

"Everything was just right at this hotel.. felt like home and warm welcome "

"The whole hotel was extremely clean. All the staff were pleasant especially the ones we came in close contact with, the restaurant manager and reception. "

"Very nice room. Staff were friendly"

"Room was great thanks. "

"Rooms were great, clean and staff were friendly and very helpful. Although there were some maintenance going on, they were very quiet and do not cause any issues or noise. "

"The room was really clean, we had trouble with the heating which was sorted. Breakfast there was plenty of choice and more then one station to get the breakfast items from so you didn't que for long. "

"Stylish reception lobby with plenty of screens for booking in/out and helpful staff who answered any quires we had. Stayed in a twin room with clean comfortable beds and en-suite bathroom with towels and toiletries. Only thing I’d recommend is for a small shelf near to the bed for somewhere to place your phone while charging. "

"Lovely reception staff , room was comfortable and clean , very quiet , and a lovely view of the river , room was rather dated but it wasnt an issue with the price i paid. "

"Great experience at the hotel, all the staff very friendly and a warm welcome from Giselle at reception Look forward to a further visit next time in London. "