Deluxe Room, 1 King Bed | Pillowtop beds, desk, blackout drapes, iron/ironing board

Reviews of Hotel J Green Bay

2 out of 5
Hotel J Green Bay
2620 S. Packerland Dr, Green Bay, WI

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1002 reviews" "
Rating 8 - Good. 315 out of 1002 reviews" "
Rating 6 - Okay. 87 out of 1002 reviews" "
Rating 4 - Poor. 36 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

deonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful... very clean!
Stayed 1 night in May 2024
Response from Hotel J on May 10, 2024
Deonne,Thank you for choosing Hotel J for your lodging needs. We are very glad that you enjoyed your stay with us and felt like our staff were warm and welcoming. Thank you for your positive comments regarding our cleanliness, our housekeeping staff work very hard. We will be sure to pass your comments along. We appreciate your feedback and hope to see you again soon.

2/10 Terrible

Jenny

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We checked into our room #229 then went out for dinner. When we got back and all situated we saw 2 COCKROACHES. There was also pubic hairs on the toilet seat and black specks all over the tub. We packed our stuff up at 9:30 that night and looked for a new hotel.
Stayed 2 nights in Apr 2024
Response from Hotel J on May 10, 2024
Jenny, Thank you for taking the time to leave us a review of your stay. I'm sorry to hear about your negative experience. We take cleanliness and guest comfort very seriously, and it's disappointing to hear that we fell short of our standards during your visit. Upon being notified of your concerns, we have taken immediate steps to address the issues you encountered in the room. Thank you for bringing this to our attention, we are sorry you did not have a pleasant stay and hope you'll consider giving us another chance in the future.

10/10 Excellent

Louella K

Traveled with partner
Easiest check in ever. Room is clean.
Stayed 1 night in May 2024
Response from Hotel J on May 7, 2024
Louella, Thank you for choosing Hotel J for your lodging needs. We are very glad that the check-in process went smooth for you and that you were satisfied with our cleanliness. We appreciate your positive feedback and look forward to seeing you again soon.

8/10 Good

Amy

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Hotel J was a great price! Property was clean. Location was nice and close to everything we needed. Beds are VERY soft, which not everyone likes. Continental breakfast was good!
Stayed 2 nights in May 2024
Response from Hotel J on May 7, 2024
Amy, Thank you for this glowing review. We are delighted that you were satisfied with our prices and location. Guest satisfaction is our number one priority so we are very happy that you enjoyed our cleanliness and hot breakfast. We appreciate you choosing Hotel J and hope to see you again soon!

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel J on Apr 30, 2024
Karen, Thank you for the perfect rating. Guest satisfaction is our number one priority and we are very glad that you enjoyed your stay. We appreciate you choosing Hotel J and hope to see you again in the future.

8/10 Good

Anna

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice
Stayed 2 nights in Mar 2024
Response from Hotel J on Apr 29, 2024
Anna, Thank you for taking the time to leave us a review of your stay. We are glad that you were overall satisfied with your stay. We appreciate you choosing Hotel J for your lodging needs and hope to see you again in the future!

8/10 Good

connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel J on Apr 29, 2024
Connie, Thank you for staying with Hotel J. We are glad that you were satisfied with your stay. We appreciate your rating and hope to see you again in the future.

10/10 Excellent

Gaby

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, good breakfast, clean room
Stayed 2 nights in Apr 2024
Response from Hotel J on Apr 23, 2024
Gaby, Thank you for choosing Hotel J for your travel needs. We are very glad that you enjoyed our hot breakfast, the clean rooms, and that you felt welcomed by our staff. We appreciate your positive feedback and are very glad that you were satisfied with your stay. Please come again soon!

8/10 Good

Lauri

Stayed 1 night in Apr 2024
Response from Hotel J on Apr 19, 2024
Lauri, Thank you for choosing Hotel J for your lodging needs. We hope you enjoyed your stay and will come back again soon!

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel J on Apr 15, 2024
Sandi, Thank you for the perfect rating of your stay. We are very glad that you enjoyed Hotel J and hope that we will see you again in the future.

8/10 Good

Bob Boyle

Traveled with family
Liked: Staff & service
Needs updating
Stayed 1 night in Apr 2024
Response from Hotel J on Apr 9, 2024
Bob, Thank you for choosing Hotel J for your travel needs. We hope you had a relaxing stay and will be sure to pass your comments along to our management team. We appreciate your feedback and wish you safe travels!

10/10 Excellent

Jenifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff..
Stayed 1 night in Apr 2024
Response from Hotel J on Apr 8, 2024
Jenifer, Thank you for choosing Hotel J for your lodging needs. We appreciate your 5-star rating and are very happy that you enjoyed your stay with us. Please come back again soon.

10/10 Excellent

Tyler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking access to food- McDonald’s, Subway, Taco Bell, etc. Staff was courteous and friendly. Breakfast started at 6am which was great so we could check out early.
Stayed 1 night in Apr 2024
Response from Hotel J on Apr 8, 2024
Tyler, Thank you for this kind review of your stay. We are happy that our location was convenient for your stay, our staff was welcoming, and you enjoyed our hot breakfast.. Guest satisfaction is our number one priority and I am glad that we met that expectation. We hope to see you again in the future.

10/10 Excellent

Nikki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint was the beds were rock hard and the pillows were flat. Other than that the hotel was very nice and clean.
Stayed 2 nights in Apr 2024
Response from Hotel J on Apr 8, 2024
Nikki, Thank you for choosing Hotel J for your travel needs. We are sorry to hear that you did not find our beds and pillows comfortable. Your feedback is valuable to us and we will look into this issue to potentially enhance future stays. We are glad that you were satisfied with the rest of your stay. Thank you for your feedback and we hope to see you again in the future.

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Friendly front desk. Clean room. Low price. Good for an overnight before an early flight out of Austin Straubel airport.
Stayed 1 night in Apr 2024
Response from Hotel J on Apr 5, 2024
Susan, thank you so much for the kind review. We are so delighted that you had a pleasant stay with us before your flight. Your positive feedback about our staff will most definitely be passed along. Safe travels& see you soon.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel J on Apr 5, 2024
Julie, thank you kindly for the 5-star review. We greatly appreciate that you chose Hotel J for your lodging needs, and hope to see you again in the future.

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in nice people
Stayed 1 night in Apr 2024
Response from Hotel J on Apr 4, 2024
Jeffery, Thank you for choosing Hotel J for your travel needs. We are delighted that you felt welcomed by our staff. We appreciate your feedback and look forward to your next stay.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
You could tell the hotel was a little older. But it was DEFINITELY worth the money. The breakfast had a waffle maker, sausage, and biscuits and gravy in addition to the normal breakfast. I would definitely stay here again
Stayed 2 nights in Mar 2024
Response from Hotel J on Apr 1, 2024
Rebecca, Thank you for this wonderful review. We are very glad that you enjoyed your stay to the fullest and also our hot breakfast. We appreciate you choosing Hotel J and look forward to welcoming you back again in the future.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel J on Apr 4, 2024
Paul, Thank you for the perfect rating. We are glad that you enjoyed your stay and hope to see you again the future.

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As described in listing. Clean and friendly staff.
Stayed 1 night in Mar 2024
Response from Hotel J on Mar 28, 2024
Susan, thank you for choosing Hotel J and taking the time to leave such a positive review. We take great pride in our exceptional staff, and will be sure to pass along the positivity to them. We are pleased to hear you were satisfied with your stay and hope to see you again in the future.

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel J on Mar 28, 2024
Jamie, thank you for taking the time to leave a positive review of your stay with us. We appreciate you choosing Hotel J for your lodging needs and hope to see you again in the future.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price and good location
Stayed 1 night in Mar 2024
Response from Hotel J on Mar 28, 2024
Pamela, Thank you for taking the time to leave us a positive review of your stay. We are delighted that you were satisfied with our prices and that our location was convenient for your stay. We appreciate you choosing Hotel J for your lodging needs and hope to see you again soon.

10/10 Excellent

Paula, De Pere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean property.
Stayed 1 night in Mar 2024
Response from Hotel J on Mar 28, 2024
Paula, Thank you for choosing Hotel J for your lodging needs!We are very glad that you were satisfied with your stay. Customer satisfaction is our number one priority and your positive comments regarding our cleanliness prove just that. We will be sure to pass them along to our housekeeping staff. We appreciate your feedback and hope to see you again soon.

10/10 Excellent

Keirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel J on Mar 26, 2024
Keirsten, Thank you for choosing Hotel J for your lodging needs. We are glad that you had a wonderful stay and appreciate the perfect rating. Please come back again soon.

8/10 Good

Danielle, Hermansville

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay. Our only complaint was that the Jacuzzi is a little small and the rooms could use some better sound proofing.
Stayed 1 night in Mar 2024
Response from Hotel J on Mar 26, 2024
Danielle, Thank you for choosing Hotel J for your travel needs. We are glad that you enjoyed your stay with us. In regards to the noise, we are always looking at ways on improving the sound proofing in our rooms. We apologize for any inconvenience this may have caused you during your stay. Thank you for taking the time to leave your feedback and we hope to see you again in the future.

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
This place is among the best kept in terms of being well cared for and kept up, nice clean rooms. Have stayed here before and will do so again.
Stayed 1 night in Mar 2024
Response from Hotel J on Mar 26, 2024
William, Thank you for choosing Hotel J for your lodging needs. We appreciate the positive feedback regarding your stay and we are very glad that you continue to choose to stay with us. Thank you for your feedback and we look forward to seeing you next time.

10/10 Excellent

Sheena

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Hotel J on Mar 26, 2024
Sheena, Thank you for choosing Hotel J and for rating your stay a perfect score. We are delighted that you had a great stay. Safe travels!

8/10 Good

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, pool was warm, clean/quite rooms,coffee in lobby.
Stayed 2 nights in Mar 2024
Response from Hotel J on Mar 26, 2024
Lori, Thank you for choosing Hotel J for your lodging needs. We are glad that you were completely satisfied with your stay and enjoyed our amenities. We hope to see you again in the future. Safe travels!

6/10 Okay

LORRAINE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this facility multiple times over the past few months. Everything is great, except thunder foot that was in the room above me. Not the facilities responsibility.
Stayed 1 night in Mar 2024
Response from Hotel J on Mar 22, 2024
Lorraine, Thank you for continuing to choose Hotel J for your lodging needs. We are delighted that you are satisfied with your stays. For the future, if you prefer to be on the top floor so no one is above you please let our Front Desk staff no at check-in and we would be more than happy to accommodate that for you. We appreciate your positive feedback and look forward to your next visit!

10/10 Excellent

Paula, De Pere

Liked: Staff & service, property conditions & facilities
Hotel was extremely clean and front staff were very helpful.
Stayed 1 night in Mar 2024
Response from Hotel J on Mar 21, 2024
Paula, Thank you for this glowing review and the perfect rating. We are very glad that you were satisfied with our cleanliness and that our staff was accommodating. We will be sure to pass your comments along. Safe travels and we look forward to your next visit!

4/10 Poor

Nicole

Disliked: Property conditions & facilities
Fire alarm went off and their was no one even responding or telling us it was safe to go back in or what happened
Stayed 1 night in Mar 2024
Response from Hotel J on Mar 21, 2024
Nicole, Thank you for choosing Hotel J for your lodging needs. We apologize for any inconvenience the situation with the fire alarms had caused you. Our Front Desk staff who was working alone worked diligently to make sure the property and our guests were safe. We apologize for any miscommunication on our end. We appreciate your feedback as it will help us improve in the future. Safe travels and we hope to see you again.

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel J on Mar 21, 2024
Sandi, Thank you for your perfect rating. We are glad that you were completely satisfied with your stay and we hope to see you again in the future.

8/10 Good

John La

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again with everything close by.
Stayed 2 nights in Mar 2024
Response from Hotel J on Mar 20, 2024
John La, Thank you for choosing Hotel J for your lodging needs. We are happy to hear that you would stay with us again in the future. Thank you for your positive review. Safe travels!

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located near the shopping center and had a great Mexican Restaurant within walking distance!
Stayed 1 night in Feb 2024
Response from Hotel J on Mar 20, 2024
Heather, Thank you for staying with Hotel J for your travel needs. We are glad that our location near the shopping center and the Mexican restaurant were convenient for you. We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

lasharr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer support staff she was an amazing person she helped me she even took the time out to wait while I got food and water and then was able to service a gentleman before me and then got me in the room as if I just came in.
Stayed 1 night in Mar 2024
Response from Hotel J on Mar 20, 2024
Lasharr, Thank you for taking the time to write us this amazing review. Guest satisfaction is our number one priority and We are very glad to hear that our staff was accommodating for you. Thank you for choosing Hotel J for your lodging needs and we hope to see you again in the future.

8/10 Good

Bryant

Stayed 1 night in Mar 2024
Response from Hotel J on Apr 4, 2024
Bryant, Thank you for your feedback. We are delighted that you enjoyed your stay and hope to see you again soon.

8/10 Good

randy

Stayed 1 night in Mar 2024
Response from Hotel J on Apr 4, 2024
Randy, Thank you for choosing Hotel J for your lodging needs. We are glad that you were satisfied with your stay. Thank you for the rating and we look forward to your next visit.

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was friendly, the pool was very dirty looking and the hot tub is big enough for 4 people. We didnt get a chance to go into the hot tub and the pool area as a whole was just packed with kids. If you want a relaxing visit this probably isnt the place
Stayed 1 night in Mar 2024
Response from Hotel J on Mar 12, 2024
Richard, Thank you for choosing Hotel J for your lodging needs. We are delighted to hear that our staff was welcoming and accommodating during your visit. In regards to the pool, we understand your frustrations and can assure you that we have had our maintenance staff look into this and resolve any issues. We appreciate your feedback and hope to see you again in the future.

8/10 Good

Bart

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly fine hotel. Best thing: great beds. That’s all I need.
Stayed 1 night in Mar 2024
Response from Hotel J on Mar 11, 2024
Bart, Thank you for choosing Hotel J for your lodging needs. We are happy that you were satisfied with our beds and hope you had a restful night's sleep. We appreciate your feedback and look forward to seeing you again.

10/10 Excellent

Randy, La Crosse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel J on Mar 11, 2024
Randy, Thank you for choosing Hotel J for your lodging needs. We are glad that you were completely satisfied with your stay and hope to see you again soon.

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Mar 2024
Response from Hotel J on Mar 11, 2024
Kurt, Thank you for the perfect rating. We are delighted that you enjoyed your stay and look forward to seeing you again in the future.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice front desk help .
Stayed 1 night in Feb 2024
Response from Hotel J on Mar 4, 2024
Patrick, Thank you for your very kind review. We are glad that our Front Desk was accommodating during your stay. We appreciate you choosing Hotel J and hope to see you again.

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here to fly out the next day, the hotel was clean, quiet. The front desk staff answered any question I had and was super friendly. Had transportation to and from airport when I needed it. Will def stay here again!!
Stayed 1 night in Feb 2024
Response from Hotel J on Feb 28, 2024
Bobby, Thank you for choosing Hotel J for your lodging needs. We are glad that you enjoyed your stay with us and had a quiet relaxing stay. We appreciate your positive, glowing review and look forward to seeing you again in the future!

10/10 Excellent

CHANDRASHEKAR

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Response from Hotel J on Feb 19, 2024
Chandrashekar, Thank you for staying with Hotel J for your travels to Green Bay. We are glad that you were fully satisfied with your stay and appreciate your feedback. Hope to see you again soon!

10/10 Excellent

Jasmine

Traveled with partner
Very friendly
Stayed 1 night in Feb 2024
Response from Hotel J on Feb 19, 2024
Jasmine, Thank you for choosing Hotel J for your travel needs. We are delighted that you were fully satisfied with your stay and that you felt welcomed by our staff. We appreciate your review and hope to see you again soon.

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel J on Feb 12, 2024
Kristy, Thank you for the perfect rating from your stay. We are delighted that you were completely satisfied with your stay and we hope to see you again in the future.

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!! We have a lot of Dr visits and recommen.
This is the best hotel. We stay here all the time amazing staff all around and great facilities.
Stayed 1 night in Feb 2024
Response from Hotel J on Feb 12, 2024
Rita, Thank you for your glowing review of your stay. We are very glad to hear that you continue to stay with us for your travel needs while you are in Green Bay. Safe travels and we look forward to seeing you again next time.

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed there a handful of times and it's consistently great! The beds are comfortable, and the breakfast they offer is delicious and a good variety of foods.
Stayed 1 night in Feb 2024
Response from Hotel J on Feb 5, 2024
Kristine, Thank you for continuing to choose Hotel J for your lodging needs. We are happy that you enjoy our hot breakfast and are able to get a comfortable night's rest in our beds. Guest satisfaction is our number one priority and your review helps reassure us that we are delivering just that. We appreciate your positive feedback and look forward to your next visit.

10/10 Excellent

Randall

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place just outside of Green Bay
Clean and comfortable. Would return.
Stayed 1 night in Feb 2024
Response from Hotel J on Feb 5, 2024
Randall, Thank you for choosing Hotel J for your lodging needs. We are glad that you had a comfortable stay and that you were satisfied with our cleanliness. We appreciate your positive review and hope to see you again soon.

6/10 Okay

sandy, weston

Traveled with partner
Liked: Staff & service
Convenient the the airport
Stayed 1 night in Jan 2024
Response from Hotel J on Jan 31, 2024
Sandy, Thank you for choosing Hotel J for your lodging needs. We are glad that our location to the airport was convenient for your stay. We appreciate your feedback and hope to see you again in the future.