Dear Lorraine,We're sorry to hear that your stay wasn't what you had hoped for. It hurts us to hear that we didn't live up to your dreams. We worked hard to make sure everything was clean and comfy. You told us about the mistake with the toilet seat and how the room was cleaned, so thank you. Thank you for your message. We will fix these issues right away so they don't happen again. We care about your happiness and comfort, and we hope you'll give us another chance to go the extra mile during your next stay.

Hi Cuong,We're thrilled to hear that you chose to return to our hotel and that you found your experience to be very good. Your satisfaction is our utmost priority, and it's gratifying to know that we've met your expectations. We strive to provide consistent quality service and amenities to all our guests, and we're delighted that you've acknowledged our efforts. Should you decide to visit us again in the future, we look forward to welcoming you back for another enjoyable stay.

Hi Ricky,We appreciate your feedback and apologize for any inconvenience caused during your stay. Our team takes cleanliness and maintenance very seriously, and we will address the issues you've raised immediately. However, it's important to note that our hotel undergoes regular maintenance and cleaning schedules to ensure a comfortable stay for all guests. We value your input and will use it to improve our services in the future.

Hi Cuong,We appreciate your feedback and apologize for any inconvenience caused during your stay. Our team strives to maintain impeccable cleanliness standards, and we will address the issues you've mentioned promptly. While we regret that your experience fell short of expectations, we're glad to hear you're considering a return visit, and we assure you that we'll do everything possible to ensure your next stay meets our usual high standards. Thank you for bringing these concerns to our attention.

Hi Jeff!We're absolutely thrilled to see your perfect 5-star rating! While we're always eager to hear more about your experience, we understand that sometimes the words simply escape us when everything is just right. Your rating speaks volumes, and we're delighted to have met or exceeded your expectations during your stay with us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon for another exceptional experience!

Hi Jaclyn,We're glad to hear that you found our staff to be friendly and attentive during your stay at our hotel. While we strive for immaculate cleanliness, we appreciate your understanding that, given our size, there may occasionally be minor imperfections. Your satisfaction with the value offered is heartening, and we're thrilled that you found it worth every dollar. We look forward to welcoming you back for another enjoyable stay in the future.

Hi Adam,Thank you for taking the time to share your feedback with us. We greatly appreciate your positive remarks regarding our staff and their friendliness and helpfulness – providing exceptional service is our top priority. We also value your acknowledgment of the overall affordability of our rooms. While we understand your mention of cleanliness, we assure you that we are committed to continuous improvement in all aspects of our accommodations. Your insights are invaluable, and we look forward to the opportunity to welcome you back in the future.

We apologize for not being able to accommodate your stay. Our policy states, no pets larger than 30lbs, due to damages from the larger pets we no longer allow them in our rooms. Apologies for any inconvenience this may be for you, it is nothing personal, just trying to prevent future damages to our rooms since we have been updating our rooms with new appliances.

Hi Stephanie,We are in the business of providing comfort and service, so I sincerely regret that you did not enjoy your visit. We appreciate your time in sharing a review and hope to have the opportunity to leave you with a more favorable impression on a return visit.

Hi Jake,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

Hi Eva,Thank you for bringing this matter to our attention. We understand the frustration that can come with reservation errors, and we are committed to resolving this issue promptly. Rest assured, we have taken the necessary steps to rectify the situation. Your request for a refund has been noted, and we will process it as quickly as possible. We take issues like this very seriously, and we'll investigate the matter further to determine what went wrong and how we can prevent it from happening in the future. We appreciate your patience and understanding as we work to resolve this issue, and we hope that we can regain your trust in our hotel.

Hi Matthew,Thank you for giving us a perfect rating! We're thrilled to know that you had a great experience at our hotel. The hotel takes pride in providing exceptional service and making our guests feel at home. We hope to have the pleasure of hosting you again in the future!

Hi Sean,Thank you for bringing these matters to our attention. The absence of a smoke alarm and the condition of the sheets and room cleanliness are completely unacceptable. We take your feedback seriously and will immediately address these concerns to prevent such situations from happening in the future. We understand that this experience has left a negative impression, and we're committed to rectifying these issues. Your feedback will guide us in making necessary improvements to ensure that our guests receive the high-quality service and accommodations they deserve. We hope you would consider giving us another chance to provide you with a more positive and comfortable stay in the future.

Hi Jessie,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

Dear customer,We apologize for the inconveniences you experienced. However, it was confirmed from the hotel call logs and records that you only called once to let us know your flight would be delayed and that you would arrive at 10pm. Our staff stayed up until 4 am well past closing to wait for your arrival. You never showed or contacted us again regarding your reservation. The hotel was booked out, we had full rooms and turned customers away just to reserve your room and ensure you had a place to stay when you arrived. You paid for your room online through the travel agency, so your room was kept for you because it was paid for when you booked it. Our policies on all our travel agencies specifically states that we have a 24 hour cancellation window. "Travelers who cancel 24 hours or more before 4pm on the day of check in are charged no fee's, Travelers who cancel less than 24 hours before 4 pm on day of check in are charged 1 night plus tax" Best regards, Western inn Management

Hi Matthew,Thank you for your high rating! We're thrilled to hear that you had a great experience at our hotel. We strive to provide exceptional service and a comfortable stay for all our guests. We appreciate your support and hope to welcome you back soon for another fantastic stay.

Hi Mario,Thank you for taking the time to provide feedback about your recent stay at our hotel. We are delighted to hear that you found our staff to be friendly. Delivering exceptional customer service is a top priority for us, and we are thrilled that our team members were able to contribute to a positive experience during your stay. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

Hi Joey,Thank you for bringing this to our attention. This is certainly not the level of cleanliness we strive to maintain, and we are taking immediate action to address and rectify these concerns.Our housekeeping team has been alerted to thoroughly inspect and clean all areas of the hotel, paying special attention to the air conditioning units to ensure a mold-free environment. We understand the importance of a clean and comfortable stay, and we are committed to making the necessary improvements to prevent any recurrence of such issues in the future. It is our hope that you will give us another opportunity to provide you with a truly exceptional stay in the future.

Hi Krystal,Thank you for taking the time to provide feedback on your recent stay. We greatly appreciate your positive comments and are thrilled to hear that our staff delivered friendly and helpful service throughout your time with us. Ensuring that we have all the necessary amenities to meet our guests' needs is a top priority, and we're glad to hear that the presence of a fridge and microwave in your room contributed to a comfortable stay. Your compliments regarding our staff's positive impact on your experience will be shared with them, as it serves as a wonderful source of motivation to maintain our commitment to exceptional service. We sincerely value your kind words and look forward to the opportunity to welcome you back for another enjoyable stay in the future.

Hi CALVIN,We appreciate your stay and for bringing this to our attention. It is always our aim to offer competitive rates while ensuring a convenient location for our guests' comfort and ease of access. We strive to maintain a high standard of cleanliness and comfort in all our guest rooms, and it is gratifying to hear that our efforts were appreciated.Your feedback is instrumental in helping us maintain our standards and provide a superior guest experience. We are actively investigating these matters to ensure they are resolved promptly. Our maintenance team will inspect and repair the issues to prevent any recurrence.Once again, we truly appreciate your feedback and the opportunity to improve. We hope you will give us another chance to serve you better in the future and showcase the high standards we strive for.

Hi William,Thank you for taking the time to share your feedback with us. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

Hi Juan,We strive to provide a comfortable and enjoyable experience for all our guests, and it is disheartening to learn that we fell short of your expectations. If you could provide more specific details about the aspects that made you feel uncomfortable, it would help us address the issues directly. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

Hi James,We appreciate the time given to share your recent experience with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you once more and we hope to see you again!

Hi Guest,Thank you for sharing your rating and feedback regarding your recent stay at our hotel. We are pleased to know that your stay met your expectations. We value your comments and will take them into consideration as we continuously work towards improving our services and facilities. We hope to have you again and improve your overall experience.

Hello Guest,Thank you for sharing your feedback regarding your recent stay with us. We would greatly appreciate it if you could provide us with more specific details about the aspects that did not meet your expectations. This will enable us to address the issues directly and make the necessary improvements to ensure a better experience for all our guests. We value your patronage and hope that you will give us another opportunity to exceed your expectations during your next visit

Hi Danny,Thank you for bringing this matter to our attention. We will work with the booking platform on this to make sure that nothing like this will happen again. We appreciate your patience and understanding as we work to resolve this issue, and we hope to have the pleasure of welcoming you back in the future.

Dear Guest,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

Hello Jeffrey,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

Hello Jacques,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

Hello Scott,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our rate and your insights regarding our property. We appreciate you taking the time to share your experience.

Hi Robert,We value your feedback as we are always striving to serve you better. Thank you for rating your stay and we hope to have another opportunity to host you again soon.

Hi Joshua,We appreciate you taking the time to provide feedback. We have shared your feedback with housekeeping and maintenance so they can address your concerns immediately as we adhere to strict cleaning guidelines and consider cleanliness and guest satisfaction to be of the utmost importance. This is certainly not the impression or experience at our hotel that we had wanted to provide you, and we do hope that we will have another opportunity to offer you an experience that is much more enjoyable.

Hello Melissa,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

Hello Guest,I want you to know that we really value feedback from our guests because it helps us figure out how to serve them better. We appreciate that you told us about your stay at our hotel. We look forward to welcoming you back in the future!

Hello John,We strive to make every guest's stay enjoyable, which is why we would like to learn more about your visit so that we can address any issues that lead to a low rating and improve our services in the future. Please contact us for your comments or suggestions. Thank you again for choosing us and for your time, looking forward to speaking with you!

Hi Arthur,Thank you so much for your wonderful review and continued business. We are very much happy to know that you enjoyed your stay with us once again. It was a pleasure to have you as our guest, and we look forward to seeing you again soon!

Hi Julian,Thank you for your rating and review. Your comfort and satisfaction are of the utmost importance to us, so we have shared your feedback with the management and housekeeping team to ensure that all areas are given attention and properly cleaned to our high standards. We hope to have you again so we can provide you with an even greater experience.

Hello Johnson,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

Hi Matthew,Seeing that you had a 5-Star experience is the best thing we could hope for! Your rating means a lot to us. Thank you so much for choosing us and we hope to have you again on one of your future visits to the area!

Hi Amy,Your rating is much appreciated. We are pleased that you enjoyed your stay, and we look forward to having you again soon to provide you with an even greater experience!

Hi Sandra, Thank you for the rating and feedback. Our goal for every guest is to exceed their expectations and to know that we were only able to meet them is disappointing for us. We will strive to improve our services and amenities and we hope to have you here with us again real soon!

Hello Sara, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

Dear John, Thank you for sharing your rating pertaining to your experience at our hotel. We'd appreciate it if you would reach out to share your concerns so we can address any issues. It is our hope that you will give us the opportunity to better serve you in the future.

Hello jeremy, Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. We hope you will return so that we can provide you an even superior experience.

Hello Gabriel, "We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

Hello Matthew, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

Dear Guest, It was our privilege to earn your business and we hope to host you again on your next trip.,

Hello Michael, Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We hope to someday have another opportunity to host your stay.

Hello bartlett, I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

Hello Daniel, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.,