외관

인타운 스위트 익스텐디드 스테이 그린빌 여행 후기

2 out of 5
인타운 스위트 익스텐디드 스테이 그린빌
2111 W Arlington Blvd, Greenville, NC

이용 후기

6.4
평점 10 - 훌륭해요. 481개 이용 후기 중 104개" "
평점 8 - 좋아요. 481개 이용 후기 중 125개" "
평점 6 - 괜찮아요. 481개 이용 후기 중 94개" "
평점 4 - 별로예요. 481개 이용 후기 중 69개" "
평점 2 - 너무 별로예요. 481개 이용 후기 중 89개" "

6.6/10

청결 상태

7.2/10

직원 및 서비스

4.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Crystal

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 7박 숙박함

6/10 - 괜찮아요

Misseline 님, Boynton beach

출장 여행
Told staff I rain water dripping from window, curtains were wet and water on the floor. She said she’ll come look at it. She never did. After ignoring it for hours, I had to report it to her again. When she finally came, she placed a couple of towels on the window seal and floor and told me maintenance guy is on vacation. She did not offer me an other room.
2023년 9월에 26박 숙박함

10/10 - 훌륭해요

Melody

2023년 6월에 7박 숙박함

2/10 - 너무 별로예요

ADEEB

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked there a week in advance,but when i got there,they told mw that there ia no room available for me.book somewhere else.
2022년 10월에 7박 숙박함

10/10 - 훌륭해요

Melody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
It was very peaceful and I enjoyed my week there
2020년 7월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NICE, COMFY, CLEAN PLACE TO STAY FEEL LIKE AT HOME
2020년 5월에 7박 숙박함

4/10 - 별로예요

stephan

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 7박 숙박함

2/10 - 너무 별로예요

Thomas

2019년 9월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 9월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2019년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not in good condition and should not be listed on your site.
2019년 9월에 1박 숙박함

4/10 - 별로예요

James

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2019년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태
2019년 6월에 7박 숙박함

8/10 - 좋아요

Krystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 7박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스
This place was so nasty I didn’t even stay there. The only room that they had to offer me looked like someone had broken into the window. The screen was bent up and on the inside you could see were the lock had been busted at some point in time. I also saw roaches in the room as I was leaving of my tour of the room when I decided not to stay there. I wouldn’t recommend this place to anyone.
2019년 6월에 1박 숙박함

6/10 - 괜찮아요

PAUL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Roaches in my room
2019년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
It has a kitchen but you have to buy everything pots pans, etc
2019년 5월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

First time at this property. Not impressed at all. Check in process not good. Property will be under going a needed renovation.
2019년 4월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Checking in they gsve me a smoking room. They went away ro give me another room and didnt return. Receptjon wss left unattended. I returned later and nobody in recption. I couldnt get in. Saw a number to call snd they were rude and said i interruped their dinner. Called anothrr central number and they said i need to call a local number which they didnt have. I gave up and found another hotel.
2019년 4월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
The outside door is hard to open when they look it at night. Also the bathroom is cramped. The door doesn't open all the way it hits the toilet.
2019년 4월에 1박 숙박함

4/10 - 별로예요

Dee 님, Fayetteville, NC

별로예요: 숙박 시설 상태 및 시설
Very very strong cigarette smoke the while time coming to the room and leaving the the room
2019년 3월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 3월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 3월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 3월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

I booked this to stay one night. We show up at 9 p.m. after a long drive to find that it's closed. We call the emergency number at the property and are told that their business hours close at 7. we are told that we have to come back the next day to check in. Unbelievable. Between Expedia and this property I do not know who gets the most blame but it was a terrible experience and I had to find somewhere else to stay on a moment's notice. I had to drive 20 miles away from town because a dozen hotels were booked due to an event being in town.
2019년 3월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스
2019년 3월에 2박 숙박함

4/10 - 별로예요

linda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
prejudice about lobby computer use
2019년 2월에 8박 숙박함
답변 제공: Manager 님, 2019년 3월 5일
Thank you so much for your comment about computer use. We are trying to keep a positive environment and we have issues some issues In the past where people were misusing so we have to monitor closely the usage. This is a benefit for the guest.

8/10 - 좋아요

Marlon

좋아요: 청결 상태, 객실의 편안함
2019년 2월에 7박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was dirty and had a smell to it ..it easnt the room i daw online. They moved me to another room which didnt have enough towels tissue or amenities i was told to go buy my own stuff..the entire experience was terrible
2018년 11월에 2박 숙박함

4/10 - 별로예요

rozetta 님, Rockford ill

별로예요: 청결 상태, 숙박 시설 상태 및 시설
very disappoionted, with the room, the room was dirty, we saw cockroach,they me a room on the 2nd floor I ask for 1st floor ,I am disable
2018년 11월에 7박 숙박함

6/10 - 괜찮아요

Laura

별로예요: 청결 상태
2018년 10월에 7박 숙박함

4/10 - 별로예요

Jeremiah 님, Greenville, NC

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cleanliness of room was lacking. I don’t think anyone looked at the restroom because you could see dust and hair deposits on the head of the toilet. Not a deal-breaker, but what are the staff being paid to do?
2018년 10월에 2박 숙박함

2/10 - 너무 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It smelled like smoke and roaches were everywhere
2018년 10월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 7박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 10월에 1박 숙박함

2/10 - 너무 별로예요

Hannah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bed bugs
Bed bugs
2018년 10월에 1박 숙박함
답변 제공: Management 님, 2018년 10월 11일
Thank you for your response, however you are incorrectly speaking. We called out an exterminator as always when there is a possible case. They cleared the room twice and there are no bedbugs in that room.

4/10 - 별로예요

Steve 님, Jacksonville, NC

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Basically paid about double what it should have cost. Likely due to the recent Hurricane in the area. Got there after the office closed even though I had a confirmed reservation. Called during office hours but never could get a live person. Got there later in the evening and called the on site person who was away at the time. Asked if I mind waiting for her to return? Did I have a choice? Left standing in the parking lot until she got back. No elevator and the stairs are on either end of the building. Enter in the middle, wall to the end, then back to the middle. 3 times as I have a mobile office that I cant leave in the car. At this point I'm tired aggravated and ready for something cold to drink. Empty ice trays and no ice machine on site. Definitely not the place to stay for one night. Second floor smelled like old smoke even though its supposed to be no smoking. At least my room was. About half the rooms had a no smoking sign out side the door. The other half did not so who knows.
2018년 9월에 1박 숙박함
답변 제공: Management 님, 2018년 10월 3일
Thank you so much for your feedback. We are sorry that you did not enjoy your stay. We certainly tried our best to accommodate everyone during such a trying time as a hurricane. We would have certainly appreciated knowing during your stay this so that we could have helped to make your stay more pleasurable.

8/10 - 좋아요

Rannie 님, Greenville, NC

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had to get used to the office not being open til 11am but not a problem after getting used to it. Wish i had known earlier. BUT i rested well and enjoyed my stay
2018년 9월에 8박 숙박함
답변 제공: Management 님, 2018년 10월 3일
Thank you so much for staying with us. We hope you will stay again on your return trips to Greenville.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The smell of my room was awful and our room door did not lock. The on call staff did not return my phone call.
2018년 9월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms and hallways were disgusting, staff was nice
2018년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

Visibly dirty carpets.
2018년 9월에 2박 숙박함
답변 제공: MGT 님, 2018년 9월 18일
I apologize about the carpet. Right before the hurricane we had a major flood in the hotel. We worked diligently to get the rooms back in order so that hurricane victims would have a place to stay. We are taking every step to make sure that guest have a pleasurable experience while staying. Thank you for staying

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함

8/10 - 좋아요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They're under renovations. The office staff was very friendly and helpful. When I first open the door to room it had a little odor. I think it was like that because it had been close up. Spray air freshener and turn on AC everything was good. Shower pressure was awesome. Bed was comfortable.
2018년 9월에 1박 숙박함
답변 제공: Management- 님, 2018년 9월 11일
Thank you so much for your kind words. It was a pleasure serving you!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They should not allow you to book a room on a Sunday online if noone is goimg to be there,
2018년 9월에 1박 숙박함

4/10 - 별로예요

Misty

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 8박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wouldn't Go Back
Asked for a refund and left, never made it to the room! It was almost impossible to get someone at the front desk to answer the phone.
2018년 7월에 1박 숙박함
답변 제공: Management 님, 2018년 8월 14일
It would be helpful if you would contact management at hotel and inform them of what issues are so that they could be corrected or that you could be assisted. If a guest is not satisfied we do everything that we can to make things right. We have not had anyone to come to front desk and ask for a refund that has not even been in the room and that we have not accommodated. Thanks for your input

8/10 - 좋아요

Christian

좋아요: 직원 및 서비스, 객실의 편안함
First, I want to recognize and thank the property manager. She is professional, cares about her property, and is dedicated to providing a great stay for her guests. This particular hotel doesn't rank up there with the Ritz-Carlton so don't come expecting that. It is adequate and a great value for the price especially if you are staying long term (a week or more). The room was a good size, there's a nice little kitchen area, and generally the property is clean and safe. You'll need to provide cooking and eating utensils and there is a fridge to use. We did see a "bug" when we arrived but a quick squish took care of it. We went to Wal-Mart and bought a bed set because the covers provided looked bad so we didn't want to take any chances. I checked for bed bugs and there was absolutely no evidence so that's good. All-in-all a good stay.
2018년 7월에 14박 숙박함
답변 제공: Nena, PM 님, 2018년 8월 7일
Thank you so much for your kind words. I really appreciate you choosing to stay with us. Take Care and safe travels

8/10 - 좋아요

Rhonda 님, North Carolina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and clean hotel. Close to hospital I was to work at. Very cheap prices. Would recommend to others. Staff was wonderful
2018년 6월에 7박 숙박함
답변 제공: Staff 님, 2018년 7월 11일
Thank You so much for staying with us. It as a pleasure meeting you. Safe travels and hope to see you again when you come to Greenville!

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay there.
First there was a white woman hanging out the second story window that did not endear me to wanting to stay there. Secondly the room was covered in mold it stunk horribly, and third I killed a huge cockroach before we left. However, the staff is wonderfully kind and the room actually looked clean (other then the one cockroach I saw), Plus the parking lot is very well lit, I appreciated that.
2018년 6월에 2박 숙박함
답변 제공: Management 님, 2018년 7월 2일
Thank you so much for responding. We are taking your thoughts and concerns in and we are trying to improve anything that may not be to your satisfaction. Please choose us again doing your travels.