Dear Gye Seung Young, Thank you for taking the time to share your rating with us. I'm truly sorry that our hotel and staff did not meet your expectation. I would greatly appreciate it if you'd reach out to us directly so we can understand where we failed you while you lodged at our hotel. I look forward to hearing from you! Sincerely, Kumud - General Manager

Ma'am the young lady told me you walked in at 9 and threw the key at her and another guest confirmed. We were there to take you to the airport. I also went outside to look for you and the other customer stated that you walked out and got into a car and left. I'm sorry you had that confusion.

Thank you, Russ

Thank you, Michael. We hope you'll visit us again and we can achieve a 4 or 5 star rating. Safe travels.

Thank you, Ted!

Thank you, Donna!

I'm sorry for the noise. We do have some construction crews that stay here and that's more than likely who we're hanging out. We hope you'll come back to see us.

Thank you

Thank you, Jerold!

Thank you, Rickey!

Thank you, Reynaldo!

Thanks so Much!

We appreciate you!

Thank you, Keith!

Paul I'm so sorry you were disappointed with the cleaning service in your room. I will surely follow up with housekeeping.

I'm sorry your stay didn't meet expectations. We are not a long-term property, but we do have several work crews that come weekly. I hope you'll give us another chance to better impress you.

Thank you, Jacob!

Thank you, Jim!

Thank you, Dwight!

Thank you, Brian!

I'm sorry you weren't completely satisfied with your stay. We hope you will give us another chance to better impress you.

Thank you, Fabio!

Thank you, Heather!

We hope to reach a 4 or 5 next time.

Thank you, Linda!

Thank you, Michael

I'm sorry that your were dissatisfied with your stay. If you would like to discuss what you didn't like about the hotel, give me a call. Safe travels.

I'm sorry you were unhappy with your stay. Did you experience any issues?

We are sorry you disliked your stay. We hope we can achieve 4-5 stars for you next time.

Thank you, Angela!

Thank you, Seth!

We are planning an update soon so we hope you will give us another chance. I am sorry about the soap and will speak with my housekeeping supervisor about it.

Thank you for your comments about our staff. We have a planned renovation in 2024. You will be surprised so please come back again.

Thank you Christy. Appreciate you,

I am sorry that you did not enjoy your stay. Our area is safe, not sketchy. The sirens you heard were more than likely on the interstate. There is a hospital on the next exit. I wish you would've contacted the front desk to fix the TV. We wish you safe travels.

Thank you, Erik!

Thank you, Denise!

Thank you, Tracey!

Thank you, Morgan!

I am sorry about the shuttle. Our hours are M-F 7am until 9pm. Weekends are 7am until noon. Did you contact the desk about the dog barking? Safe travels.

Thank you, Paul!

We hope you will give us another chance to better impress you. Safe travels.

Thank you, Ramona

Thank you, April!

We hope to reach a 4 or 5 star experience for you next time.

Thank you, Suzanne!

Thank you, Brandon!

Thank you, Edward!

Thank you, Roseanne!

Thank you, Walter.