외관

레드 루프 인 가프니 여행 후기

2 out of 5
레드 루프 인 가프니
132 New Painter Drive, Gaffney, SC

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 341개 이용 후기 중 83개" "
평점 8 - 좋아요. 341개 이용 후기 중 119개" "
평점 6 - 괜찮아요. 341개 이용 후기 중 70개" "
평점 4 - 별로예요. 341개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 341개 이용 후기 중 33개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

Ambria L

연인과의 여행
별로예요: 청결 상태
Bath and hotel room was dirty and old.
2024년 4월에 1박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2024년 4월 18일
Dear Ambria, Thank you for taking the time to tell us about your experience at the RED ROOF INN GAFFNEY. I am sorry that your experience was less than ideal due to the uncleanliness indicated and the hotel being old to your liking. At Red Roof, it is our intention to have your confidence in our abilities to eliminate similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Very truly yours, Kerry-LeeRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quick easy access in and out it was raining when i arrived
2024년 3월에 1박 숙박함
답변 제공: Recordo, Rediresponse Specialist 님, 2024년 4월 4일
Hey Larry,Thank you for taking the time to complete our guest survey. We appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn Gaffney. Despite the rain I'm happy you were able to get a quick and easy check-in and out. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

4/10 - 별로예요

Jason And Shay

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: Guest Relations Management 님, 2024년 2월 27일
Hi Jason and Shay! We're genuinely sorry to hear that your experience didn't meet your expectations, as reflected in your rating of 2 out of 5. Please accept our sincere apologies for any shortcomings you encountered during your stay. Your feedback is crucial to us, and we'll thoroughly investigate the issues you've raised to prevent similar occurrences in the future. We're committed to making things right, and we hope to have the opportunity to regain your trust and provide you with a much-improved experience during your next visit.

8/10 - 좋아요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Price was good. Property lacked breakfast options. Room was a little rundown.
2024년 1월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 30일
Hi Gary! Thank you for sharing your feedback with us. We're pleased to hear that you found the price to be good during your stay. We apologize for any inconvenience caused by the lack of breakfast options and for the condition of your room. Your feedback is invaluable, and we will address these issues internally to ensure improvements are made. If there's anything else you'd like to share or if there are further concerns you'd like to discuss, please feel free to reach out to our management team. We appreciate your understanding and hope you might consider giving us another chance in the future to provide you with a more positive experience.

10/10 - 훌륭해요

Jose oscar

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 26일
Hi Jose! Thank you for choosing our hotel and for sharing your positive feedback with a perfect rating! We are delighted to hear that your experience was good. If there are any specific aspects of your stay that stood out and you'd like to highlight, or if there's anything we can do to make your next visit even more enjoyable, please let us know. We look forward to the pleasure of welcoming you back in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Good enough for low cost one night stay
Staff friendly. Facility and room clean. Chair in room old and patched. Beds have metal framework (springs) that make horrible noise when you sit on the bed. Mattresses are thin and lumpy. Water pressure at sink was good. I did not use the shower. Overall, it was not too bad for one night.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 28일
Dear valued guest, thank you for taking the time to share your feedback following your recent stay with us. We appreciate your positive comments about the cleanliness of our facility, our friendly staff, and fine water pressure. We apologize for any inconvenience you experienced with the chair in your room, as well as the noise and comfort of the beds. Your feedback is important, and we will use it to assess and address areas that may need improvement to enhance the overall guest experience. We're glad to hear that your overall stay was satisfactory for a one-night visit, and we hope to have the opportunity to welcome you back for a more comfortable experience in the future.

8/10 - 좋아요

Aaliyah

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The stay was good. The towels and wash clothes could use washing better or replacing.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 7일
Hi Aaliyah! Thank you for taking the time to share your feedback with us, and we're pleased to hear that your stay was good. We appreciate your insights regarding the towels and washcloths, though we apologize for any discomfort caused. Your comments about the cleanliness of our linens are valuable, and we will address this matter with our housekeeping team to ensure a more thorough washing process or timely replacement of items. If there's anything more you would like to share, please feel free to reach out directly. We value your input and hope to have the opportunity to provide you with an even more satisfying experience on your next visit.

2/10 - 너무 별로예요

Ermyne

2023년 11월에 4박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 12월 18일
Hello Ermyne, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GAFFNEY and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely, Red Roof Management

8/10 - 좋아요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 28일
Hi Jason! Thank you for taking the time to compete our survey and for choosing to stay with us. We appreciate your positive rating, and we hope you had a comfortable and enjoyable experience during your visit. We value your input and are always looking for ways to improve. We look forward to the possibility of hosting you again in the future.

2/10 - 너무 별로예요

Chris

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2023년 11월 18일
Hello Chris,I sincerely apologize that your stay at our Red Roof didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the futureSincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Jamie 님, Port Richey

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 16일
Hi Jamie! Your perfect rating is a delight! We're glad you enjoyed your stay and can't wait to have you as our guest again.

10/10 - 훌륭해요

michele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and reasonably priced
Its a new clean hotel remodel. The staff is great. And my price through Hotels.com saved me quite a bit of money.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 16일
Hi Michele,Your 10 out of 10 rating means a lot to us! We are glad that our remodeling change, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit. We are also very happy that you found our hotel as a value for money, thanks to our partners. We are glad your stay was comfortable, and we look forward to your next visit!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
They need better beds.. they were uncomfortable
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 16일
Hi there! Thank you for bringing to our attention your unsatisfactory experience and suggestions regarding our beds. I hope you will accept our sincerest apologies for the service that you did not receive regarding the necessity of correcting such issues as quickly as possible. I also want to thank you for bringing this matter to our attention and to assure you that your review means a lot to us, we'll be using your comments to improve upon the guest experience. We hope to see you again in the future and to impress you with the improvements we've made.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Noisy
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 9일
Hi John, We apologize for any noise disturbances you encountered during your stay. Our team strives to provide a peaceful environment for all guests, and we regret that we fell short in this regard. We appreciate your feedback, and we will take steps to address and minimize noise issues in the future. Thank you for bringing this to our attention, and we hope you'll consider staying with us again for a quieter experience. Your comfort is important to us.

6/10 - 괜찮아요

Terrie

출장 여행
Place needs to be remodeled and housekeeping kept knocking on my door b4 checkout. Staff was nice though.
2023년 9월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 3일
Hi Terrie, Thank you for your feedback. We're glad to hear that our staff provided friendly service. We apologize for any inconvenience caused by the housekeeping knocks and the condition of our property. Your comments will be taken into consideration as we work on improving our hotel. We hope to have the chance to provide you with a better experience in the future.

8/10 - 좋아요

Lisa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Hello Lisa,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 - 너무 별로예요

Helen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 5일
Thank you for your feedback. So sorry your experience was not exceptional. We hope you will stay with us again so we may regain your trust.

10/10 - 훌륭해요

James

2023년 8월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 9월 16일
Hello James,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GAFFNEY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OshaneRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Jermira

2023년 8월에 2박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 9월 5일
Hello Jermira,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Gaffney and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was Good!
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 8월 15일
Thank you for your kind review. It was our pleasure hosting you and we hope to see you again.

4/10 - 별로예요

Sanish

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bedding were clean but the floors were not that clean. The furniture were really worn out with materials chipping out. They should just throw out the chair and couch. Breakfast was empty before 9 and not refilled.
2023년 7월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 8월 10일
Thank you for sharing your feedback with us. We're glad to hear that you found the bedding clean. We apologize for the cleanliness issues you encountered with the floors and the worn-out condition of the furniture. We also apologize for the breakfast not being adequately stocked. Your comments are important to us, and we'll use them to address the areas where we fell short and improve our services. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future. Your input is appreciated.

8/10 - 좋아요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean property, easy check-in and out. Much better option than all the other hotels in the area.
2023년 7월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 8월 1일
Thank you for your kind review. It was our pleasure hosting you and we hope to see you again.

10/10 - 훌륭해요

john 님, Anakie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed here before and liked it
2023년 7월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 7월 25일
We're pleased to hear that you had a wonderful stay! Thank you for sharing your positive experience with us. We strive to provide a pleasant and comfortable stay for all of our guests. If there's anything specific you appreciated about your stay, we'd love to hear it. We hope to have the opportunity to welcome you back for another enjoyable experience in the future.

10/10 - 훌륭해요

Kevin

2023년 7월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 8월 10일
Thank you for your kind review. It was our pleasure hosting you and we hope to see you again.

8/10 - 좋아요

Leon

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Small Town getaway
Very peaceful and quiet stay in small hotel. Was rather surprised they didn't have a pool as I thought that to be standard option for most hotels but overall was enjoyable stay
2023년 7월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 7월 19일
Dear Leon, Thank you for your feedback! We're delighted to hear that you had a peaceful and quiet stay with us. While we don't have a pool, we're glad that you still enjoyed your overall experience with us. We appreciate your kind comments, and we hope to welcome you back for another enjoyable stay in the future!

6/10 - 괜찮아요

Resa

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 7일
Hello Resa, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 - 훌륭해요

john 님, Anakie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its close to 85
2023년 7월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 7월 7일
Thank you for your kind review. It was our pleasure hosting you and we hope to see you again.

10/10 - 훌륭해요

Mysti

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was really clean but it did smell a little bit too much of bleach for my taste. The hotel service was really friendly and had a nice stay.
2023년 5월에 3박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 6월 15일
Hello, Mysti. We are thankful to you for sharing your kind recommendation. It's wonderful to hear that you appreciated our hospitable service and clean lodging. We appreciate you taking the time to review our accommodation, and we apologize if the bleach was too overpowering. Your kind compliments encourage our employees as they work to make your stay enjoyable.

6/10 - 괜찮아요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Did not like the beds Everytime u move u hear the metal popping and creaking. Could not work the tv No guide to look at for channels. Older people like me need paper guide.
2023년 6월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 6월 8일
Hello, Michelle. Thank you for writing. Your feedback is important to us as guest satisfaction is our highest priority. I’m sorry to hear about the maintenance issues you experienced during your stay. I appreciate you bringing these issues to our attention, and I apologize for the frustration they caused. It is feedback like yours which allows us to impact future stays.

10/10 - 훌륭해요

GRISELDA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Night staff was helpful and nice. She told me about restaurants near by . Extremely amazing customer service.
2023년 5월에 2박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 5월 31일
Dear Griselda,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN GAFFNEY. I am happy to hear that you found our staff to be helpful, nice and accommodating, and our customer service to be extremely amazing prompting your 5/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once more, thank you for your kind words. We hope to continue to provide great experiences for you.Sincerely,Sharma Red Roof ManagementRediResponse Specialist

8/10 - 좋아요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 5월 26일
Hi, Jessica. Thank you for your kind review. It was our pleasure hosting you and we hope to see you again.

10/10 - 훌륭해요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We needed a place to stop for a night on a longer road trip and this hotel was great for that. It was clean, comfortable, and the staff was great.
2023년 5월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 5월 19일
Hi, Pamela. We appreciate you sharing your kind recommendation. It's great to hear that you enjoyed our friendly service and clean accommodations. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

6/10 - 괜찮아요

Erick

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
We were looking for a basic place to stay one night while traveling to Greenville. For the price I expected better considering what I normally see in my travels. I wished I had remembered my UV blacklight to properly inspect the bedding. The breakfast served was sparse with very weak room-temperature coffee. My only compliment is that the staff and one cleaning woman we saw were all friendly.
This chair looked less than safe or inviting to be used.
Behind the bed was semi-clean.
The refrigerator leaked water in spite of the door being closed and no containers inside (i.e. Insulin) leaking.
The bathroom fan barely worked and looked like it might fall out of the ceiling.
2023년 5월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 5월 9일
Hi Eric, We are glad you liked some aspects of our hotel. We are glad that our staff were accommodating and that they met your expectations. However, we are sorry if you were disappointed with our room and breakfast. We hope you will give us another chance so we can provide you with a much more satisfying experience.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 5박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 5월 1일
Dear Valued Guest, Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

2/10 - 너무 별로예요

Karen

2023년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 5월 1일
Hi, Karen.Thank you for taking the time to rate our hotel. We regret that you weren't thoroughly impressed with our accommodations and services during your recent stay. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and will experience the improvements we have made to our service.

4/10 - 별로예요

Kimberly

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Wouldn't recommend this hotel to my worst enemy
The place is disgusting & dirty. I picture they saw on the website for the room, is NOT at all what the rooms look like. The pillows were awful, very old and to say they were lumpy & bumpy was an understatement. It was like sleeping on a bunch of rolled up socks stuffed in a pillow case. The desk chair was disgusting & peeling & lets not discuss the puke green chair they had shoved in the corner of the room.
2023년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 4월 26일
Hello, Kimberly. Thank you for your feedback. We apologize for the housekeeping issues in your room. We have shared these with our Director of Housekeeping and personnel and have taken steps to guarantee that these issues do not reoccur in the future. We endeavor to maintain high standards and to continuously enhance our service. Comments like yours assist us in this process, therefore we appreciate all of your input. Thank you for your patience once more, and we aim to give you an even better stay on your future visit.

8/10 - 좋아요

Shaunda

출장 여행, 가족 여행
좋아요: 청결 상태
It was super quiet inside the property and outside, however, I noticed there were people who sat in their cars all day. They didn’t bother anyone but the reason they were there is suspicious. The 2Queens suite was very spacious and clean. There was a stale smoke odor in the room that was difficult to mask. The sofa was very old as well as the curtain. The smoke odor is most likely embedded in them. The only other inconvenience was there weren’t any usb charging ports, not even on an alarm clock. Overall, the room served its purpose at a very budget friendly price. It was a clean and comfortable place to crash after a couple of busy days
2023년 4월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 4월 25일
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

2/10 - 너무 별로예요

Chad

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 30일
Hello Chad,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

6/10 - 괜찮아요

Mill Creek

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Worn out chair, not very updated, missing outlet cover, lumpy pillows
2023년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 4월 5일
Hello, Mill. We are always striving to improve our services and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our furniture. We hope you'll return to see how we continue to improve our service and hospitality.

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 4월 4일
Hi Michael, It's great to see that we were able to provide you with excellent service and accommodations. We hope to see you again on your next visit to the area!

10/10 - 훌륭해요

Carl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very nice staff. Nice, clean and quiet place
2023년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 3월 30일
Your smile gives us the encouragement we need to keep going. We owe you a huge debt of gratitude for awarding us a perfect score! We'd be delighted to serve you again. Thank you so much.

10/10 - 훌륭해요

Teddy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 3월 22일
Thank you so much for your stay. We look forward to many more!

4/10 - 별로예요

Chivorn 님, Manassas Park

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 26일
Hello Chivorn,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 - 좋아요

Kendra

2023년 3월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 3월 19일
Hello Kendra,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Gaffney appreciate your 8/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Tianna RediResponse Specialist

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 3월 19일
Hello Lisa,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Gaffney appreciate your 4/5 score following your stay. It would be a pleasure to hear about what took place throughout your stay and how we can improve on our service, so please consider adding comments to your survey in the future. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Tianna RediResponse Specialist

10/10 - 훌륭해요

Tony

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient area close to retail.
2023년 2월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 3월 2일
We are happy to hear that you enjoyed all aspects of your stay. I can't begin to express how much it means to our management and staff to hear from guests like you who had a great experience. We're glad you had a great time with us, and we look forward to serving you again.

10/10 - 훌륭해요

Donald R

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Suprise awaits
Easy access to interstate, and lots of gas choices
2023년 2월에 1박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2023년 2월 16일
Hello Donald,Thank you for leaving your honest feedback regarding your recent stay at the Red Roof Inn Gaffney. It's great to see you enjoyed your stay, resulting in a 10/10 score. It's rewarding to see you were pleased with our location being easy accessible to the interstate and lots of gas stations choices .We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRediResponse Specialist

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Rebecca,Thank you for your excellent rating! We're thrilled to hear that you had a great experience at our hotel. We hope to welcome you back soon!

10/10 - 훌륭해요

Cesar

2023년 1월에 1박 숙박함
답변 제공: Manager 님, 2023년 1월 30일
Hello Cesar,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 - 좋아요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great staff
first night there was some noise told desk was taken care of right away
2023년 1월에 3박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 1월 12일
Hello William,Thank you for taking the time to write a review of your stay at the Red Roof Inn Gaffney. It's great to hear that you found our location to be well suited to your travels. I'm thrilled that you were welcomed by the hospitality of our staff. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. The staff and I were happy to see we met your expectations prompting your 5/5 score. Thank you again for your kind words. We look forward to welcoming you back in the future at an affordable rate! Sincerely, Tianna RediResponse Specialist