표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 202개 이용 후기 중 34개" "
10 - 훌륭해요
34
평점 8 - 좋아요. 202개 이용 후기 중 52개" "
8 - 좋아요
52
평점 6 - 괜찮아요. 202개 이용 후기 중 42개" "
6 - 괜찮아요
42
평점 4 - 별로예요. 202개 이용 후기 중 32개" "
4 - 별로예요
32
평점 2 - 너무 별로예요. 202개 이용 후기 중 42개" "
2 - 너무 별로예요
42
6.0/10
청결 상태
7.2/10
직원 및 서비스
5.4/10
편의 시설/서비스
6.0/10
숙박 시설 상태 및 시설
5.8/10
친환경
이용 후기
2/10 - 너무 별로예요
JL
출장 여행
2024년 3월 28일
Booked non smoking. Confirmation says non smoking.
Expedia says non smoking. Quality inn says smoking and they can't do anything to help. And there smoking rooms are more than cigarettes.
JL
2024년 3월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 31일
Hello JL, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.
4/10 - 별로예요
William
출장 여행, 가족 여행
2024년 3월 15일
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The term handicap accessible should mean more than a door wide enough to allow a wheelchair to pass through. Door to the bathroom opened into a bed preventing full opening. Shower had a ski ramp in the opening. Very unpleasant stay.
William
2024년 3월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 15일
Hello William, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.
2/10 - 너무 별로예요
Bianca
아이를 동반한 가족 여행
2024년 2월 20일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Toilet was messed up. Saw a roach in the bathroom. Shower wall needed repair. Room has an unusual smell.
Bianca
2024년 2월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 21일
Hello Bianca, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.
10/10 - 훌륭해요
Juan
가족 여행
2024년 2월 4일
별로예요: 청결 상태
Encontre una cucaracha en la cama.
Juan
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 6일
Hola Juan, Lamentamos mucho que hayas encontrado circunstancias e inconvenientes tan inusuales durante tu experiencia más reciente con nosotros, especialmente porque no pudimos abordar los problemas y malentendidos de inmediato. Gracias por informarnos sobre este asunto para que podamos asegurarnos de que ningún huésped futuro experimente el mismo inconveniente.
2/10 - 너무 별로예요
Dar
2024년 1월 20일
Dar
2024년 1월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 10일
Hello Dar, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
4/10 - 별로예요
Veronica
2024년 1월 16일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I didnt have a comfortable nights rest
Veronica
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 20일
Hello Veronica, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
2/10 - 너무 별로예요
Takka
가족 여행
2024년 1월 13일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nasty and dirty also baby roaches dust everywhere
Takka
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 16일
Hello Takka, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.
2/10 - 너무 별로예요
Christy
출장 여행
2024년 1월 11일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Christy
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 13일
Hello Christy, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
8/10 - 좋아요
Devin
2024년 1월 8일
Devin
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 13일
Hello Devin, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!
10/10 - 훌륭해요
Devin
2024년 1월 5일
별로예요: 청결 상태
Devin
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 13일
Hello Devin, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
2/10 - 너무 별로예요
William
2024년 1월 1일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The first room they put me in, which was supposed to be a non-smoking room, reeked of marijuana smell. The second room, although smelling fine, had uncleaned trash on the floor and cockroaches in the room.
William
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 3일
Hello William, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.
8/10 - 좋아요
Derrick
2023년 12월 31일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Derrick
2023년 12월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 31일
Hello Derrick, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!
8/10 - 좋아요
Bennie
2023년 12월 30일
Bennie
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 20일
Hello Bennie, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!
4/10 - 별로예요
Mirian
2023년 12월 28일
Mirian
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 1일
Hello Mirian, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
8/10 - 좋아요
Mirian
2023년 12월 28일
Mirian
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 1일
Hello Mirian, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!
2/10 - 너무 별로예요
Tammy
가족 여행
2023년 12월 26일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Yuck!
This was one of the dirtiest places I have ever stayed. The floors were so filthy the dog wouldn't even lay on them. There was gross stuff stuck to the wall in the shower, tv, phone, and most lamps did not work. It was Christmas Eve and there was not a lot of options or we would have left. Not a good stay at all.
Tammy
2023년 12월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 27일
Hello Tammy, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.
8/10 - 좋아요
Bobby
2023년 12월 26일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bobby
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 27일
Hello Bobby, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
10/10 - 훌륭해요
Tracey
연인과의 여행
2023년 12월 25일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I like the friendly staff
Tracey
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 27일
Hello Tracey, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!
2/10 - 너무 별로예요
Jennifer
반려동물 동반 여행
2023년 12월 18일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nasty. Roaches. Drugs. Room was nothing like pictures on website. Walls very thin and i heard everything all night long. I will not be back. Run from this one. Only reason i stayed is i drove a long time to see family.
Jennifer
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 19일
Hello Jennifer, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.
2/10 - 너무 별로예요
Takka
2023년 12월 17일
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Seen Roaches the sink was dirty
Takka
2023년 12월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 19일
Hello Takka, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.
10/10 - 훌륭해요
Maria 님, Riverhead
2023년 12월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
Maria
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 10일
Hello Maria, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!
10/10 - 훌륭해요
Georg
2023년 12월 2일
Georg
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 10일
Hello Georg, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
10/10 - 훌륭해요
Jamiee
2023년 11월 24일
Jamiee
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 17일
Hello Jamiee, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!
6/10 - 괜찮아요
Anne
2023년 11월 11일
Anne
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 13일
Hello Anne, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
2/10 - 너무 별로예요
Thomas
가족 여행
2023년 11월 11일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel experience I had!
I called the property at 930pm to tell them i would be arriving near midnight. The clerk told me no problem see you then. My wife and i arrived just before midnight after driving from south Florida. No clerk in the lobby and the lobby wide open. We called the phone number to the property no answer. We called Quality Inn customer service who then tried to contact someone at the property and no answer. We called hotels.com to getthem to help. They too tried calling all phone numbers associated with the property, and still no answer. A homeless manwas sleeping in a chair in the lobby we were there for an hour before we abandoned all hope of accessing our booked room and went to a different hotel. I have used hotels.com and have stayed at some sub par locations but this one takes the cake. I recommend you book elsewhere and don't waste your time with this location. In fact let me roccemend the Baymont by Windham that was more than accomadating to a travelling couple at 1am.
Thomas
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 13일
Hello Thomas, We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
8/10 - 좋아요
GARY
단체 여행
2023년 11월 10일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
GARY
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 13일
Hello Gary, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!
8/10 - 좋아요
David
가족 여행
2023년 11월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
David
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 10일
Hello David, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
8/10 - 좋아요
Rita
가족 여행
2023년 10월 30일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean and safe, carpet was outdated and ragged in places
Rita
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 31일
Hello Rita, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.
8/10 - 좋아요
Courtney
연인과의 여행
2023년 10월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place. I always enjoy staying here.
Courtney
2023년 10월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 17일
Hello Courtney, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
10/10 - 훌륭해요
Hugo
출장 여행
2023년 10월 11일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
Great stay as always!
Hugo
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 14일
Hello Hugo, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!
8/10 - 좋아요
Annette
2023년 9월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Annette
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 9일
Hello Annette, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!
10/10 - 훌륭해요
Guillermina
출장 여행
2023년 9월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great 👍
Guillermina
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 6일
Hello Guillermina, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!
6/10 - 괜찮아요
Benjamin
가족 여행
2023년 9월 4일
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
unsatisfied
Benjamin
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 4일
Hello Benjamin, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
10/10 - 훌륭해요
Benito
2023년 8월 28일
Benito
2023년 8월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 2일
Hello Benito, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
10/10 - 훌륭해요
Carolina
2023년 8월 28일
Carolina
2023년 8월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 20일
Hello Carolina, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.
2/10 - 너무 별로예요
Juan
출장 여행
2023년 8월 22일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I rented a room for two of my employees. They were sent to two different rooms were the rooms were not clean 100% and I had a smell of marijuana inside of it.
Juan
2023년 8월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 2일
Hello Juan, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.
2/10 - 너무 별로예요
Shivani
출장 여행
2023년 8월 20일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
VERY BAD PROPERTY
Shivani
2023년 8월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 8월 28일
Hello Shivani, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
4/10 - 별로예요
Bessy
가족 여행
2023년 8월 11일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No me hacían la limpieza y era exagerado el ruido de las otras habitaciones, poco control ya que había anexado una noche más y no lo habían programado y me fueron a pedir la habitación
Bessy
2023년 8월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 8월 12일
Hello Bessy, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.
6/10 - 괜찮아요
Jessica
가족 여행
2023년 7월 18일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bath faucet was broken and running all night. PTAC units were set so you can never turn off the high pitch squeak. Inscence sticks and ash were scattered in front of the ac unit and the chair. And, the ac unit put out so much condensation that you walk thru the puddles just before walking down the slippery steps. Who decided to paint the concrete? It was so slippery on those steps.
Jessica
2023년 7월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 7월 19일
Hello Jessica, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.
8/10 - 좋아요
deanna
2023년 7월 12일
deanna
2023년 7월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 7월 16일
Hello Deanna, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
4/10 - 별로예요
Casey
연인과의 여행, 반려동물 동반 여행, 가족 여행
2023년 6월 12일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This motel says it's pet friendly. I paid the 15/night. It was me and my kids and our dog. My partner was meeting us later. Kids wanted to go to the pool and we were told you can't leave dogs unattended in room. The sign for the pool said no dogs in the pool, not the pool area. I got yelled at for having a dog in the pool area. I asked what am I supposed to do with my dog and he said "I don't know what to tell you". I ended up having to put my dog in the car so my kids could swim. The pool had bugs in it. The area surrounding the pool had junk all over the place. The least of their concerns should be my dog. The room also only had tiny towels. The hot water ran out and the shower and sink drains got clogged and wouldn't drain very well. There was a fishy odor coming from them as well. I won't stay here again. I did like that it's beside a pizza place that we enjoyed thoroughly. The price does reflect the experience so I'll keep that in mind next time.
Casey
2023년 6월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 6월 13일
Hello Casey, It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.
8/10 - 좋아요
Charles
2023년 6월 10일
Charles
2023년 6월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 6월 13일
Hello Charles, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
8/10 - 좋아요
Alex
출장 여행
2023년 6월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place
Remodeled this last year and still looking good!
Great breakfast too!
Alex
2023년 6월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 6월 9일
Hello Alex, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!
6/10 - 괜찮아요
Stephen
가족 여행
2023년 5월 15일
좋아요: 직원 및 서비스
You get what you get for this price. Nobody swept our room. There were pills on the floor.
Stephen
2023년 5월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 5월 20일
Hello Stephen, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.
6/10 - 괜찮아요
Loretta J
2023년 5월 9일
Loretta J
2023년 5월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 5월 20일
Hello Loretta, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
4/10 - 별로예요
Janet
출장 여행
2023년 5월 8일
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
noise
Unfortunately we had to deal with a large biker group who were there to celebrate and were quite loud. It was disappointing that the room did not have better noise reduction as conversations outside were hard as if the people were in the room.
Janet
2023년 5월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 5월 20일
Hello Janet, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
8/10 - 좋아요
실제 이용하신 고객
2023년 5월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
OKay for one night stay.
실제 이용하신 고객
2023년 4월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 5월 20일
Hello Valued Customer, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!
10/10 - 훌륭해요
Gena
2023년 5월 1일
Gena
2023년 4월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 5월 20일
Hello Gena, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
2/10 - 너무 별로예요
Eric
가족 여행
2023년 4월 30일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms not clean. Bugs crawling around
Eric
2023년 4월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 5월 20일
Hello Eric, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.
8/10 - 좋아요
Michael
출장 여행
2023년 3월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Michael
2023년 3월에 5박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 5월 20일
Hello Michael, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!