Dear Mark, We appreciate your feedback regarding your recent visit. Please accept our apologies for any inconvenience surrounding your reservation. We'll look into your comments further to determine exactly how this happened. Regardless, we hope you'll give us another chance to impress you later down the road.

Thank you for your feedback. It is unfortunate to hear about the concerns you mentioned. Had we been made aware of the issues you encountered during your time with us, our team would have been swift to assist in trying to find a satisfying solution for you. Due to recent unforeseen circumstances, please accept our apologies for the inconvenience this caused. We will speak with our team to ensure that the best guest service is consistently observed during these uncertain times. Kindly reach out to us directly for us to assist you with your requests and other requests. We would love to make it up to you in the future.

Dear Lily, The concerns you raise are valuable to us, and we apologize for falling short of your expectations. Our team receives frequent compliments for their cheerful, courteous service, and your experience is not typical nor reflective of our standard. We have forwarded your comments to them and they will work to deliver more courteous, attentive service to guests. In the future, we'd be honored if you allowed us another chance to change your perceptions.

We aim to deliver a clean, convenient, and relaxing stay for all of our guests, so it disappoints us to hear about your experience. Please accept our apologies for dropping the ball during your time with us. We've notified housekeeping and maintenance to promptly address the concerns you raised. It would be a pleasure to change your perceptions should you return to McDonough.

Dear Norberto, Thank you for sharing your experience with us. It is our primary goal that every guest will always refer to our property as clean and comfortable. We are saddened to hear that we fell short during your stay. We have shared your comments with the entire team to ensure the comfort and convenience of our valued guests. We know we can do better, and since there is no limit on improvement, please give us another shot if your travels bring you back our way. We would be honored to serve you again.

We would like to apologize for the miscommunication regarding your reservation. We will speak with our team to ensure that similar incidents will not happen again. Thank you for reaching out to us so we can improve our services. Please allow us to change your perceptions during your next visit.

Dear Donna, We are disheartened to know of your experience regarding the kind of customer service you received from one of our staff during your stay. The conduct you are describing is not considered appropriate. Please accept our apologies for any inconvenience caused. Moving forward, we'll ensure that a warm, accommodating atmosphere is maintained. We know we can do better and would appreciate the chance to demonstrate it.

Delivering an exceptional experience is what we're known for, so we're saddened to learn some of our policies didn't meet your expectations. Your thoughts will be kept in mind as we strive to continually improve and we look forward to changing your perceptions when your travels bring you back our way.

Dear Jocelyn, It saddens us to hear of the cleanliness issues you had in your room, and we apologize for that. Housekeeping has been informed and will be looking into your concerns right away. We hope for the chance to make it up to you on your return to McDonough.

Dear Nadia, Thank you for your feedback. We are sorry your accommodations were not excellent for you. Furthermore, our service is normally excellent and we will speak to our team regarding your comments. Although we are unable to change the past, we hope you will give us another chance in the future to wow you.

We are truly dishearted to read about your experience with us. Clean accommodations and cordial service are paramount, and we cannot apologize enough for failing to offer you both. Our team will seize this opportunity to improve immediately for the benefit of our future guests. We want nothing more than another chance to impress you and change your perceptions.

Thank you for sharing your feedback with us. Please accept our apologies for the situation you encountered regarding the overall cleanliness of your accommodations. Maintaining a high standard of cleanliness is what our staff is known for, and we are disheartened to hear your unusual situation. Our team has been notified and will work to address the issues you raised promptly. We know we can do better to provide you with a comfortable, relaxing experience, and we are eager to earn a second chance from you to do so.

We appreciate you taking the time to share your experience with us. Please accept our apologies for the unexpected odor you experienced, and that the quality of your accommodations was not to your expectations. Our team is known for attentive, friendly customer service, and we apologize that we could not provide that for you either. We've reviewed your comments and hope to put our best foot forward in the future. Although we are unable to change the past, we hope you allow us the chance to make it up to you in the future.

Our team understands how vital a hearty start to the day is, so it is regrettable that you did not enjoy breakfast. We apologize for any perceived rudeness on behalf of our staff, as well as for the odor you experienced, and have spoken to our housekeeping team to ensure the issue is promptly rectified. Next time you're passing through McDonough, we'd love the opportunity to change your perceptions.

Dear Jason, Thank you for stopping by our property and for sending us your thoughts. After a long drive, finding a perfect place to relax is vital, and we regret to know that we let you down while you were at our property. Please accept our apologies. We will be working with our dedicated team to make sure your concerns are rectified for future guests. Should your travels bring you back our way, we hope you still choose to stay with us. We will be honored to deliver the experience that you expect and deserve.

Dear Patrice, Our team strives to make the experience of every one of our guests relaxing and enjoyable, so it is regrettable that your stay with us fell short of your expectations. We apologize that our facilities were not what you expected, as it is never our intention to mislead our guests; however, the photos we provide on our website are indicative of our property. Our team strives to provide a safe and comfortable environment, so we will certainly pass along your feedback regarding our housekeeping team to ensure an even better stay for our future guests. We hope for another chance to impress you on the road ahead.

Dear Jen, Your comments are alarming as this is something we do not typically hear. Our team will take a look at the room and we apologize for the experience. Given the opportunity, we would like to change your perceptions during your next visit to the area, and we wish you safe and happy travels along your way.