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더 소셜 허브 그로닝엔 여행 후기

3.5 out of 5
더 소셜 허브 그로닝엔
Boterdiep 9, Groningen

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 570개 이용 후기 중 301개" "
평점 8 - 좋아요. 570개 이용 후기 중 221개" "
평점 6 - 괜찮아요. 570개 이용 후기 중 33개" "
평점 4 - 별로예요. 570개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 570개 이용 후기 중 5개" "

8.8/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Jiyoon

2023년 1월에 1박 숙박함
답변 제공: TW 님, 2023년 2월 5일
Hi Jlyoon! Thank you so much for this amazing review! We're very happy to see you've enjoyed your stay in our hotel. See you next time. Kindly, The Social Hub Groningen

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Tim 님, 2022년 5월 22일
Hey there, Thank you very much for taking some time to rate your stay with us. We’re a young company and reviews help us grow and improve. If you’d like to add anything else and to let us know why your stay was not satisfactory, please send us an e-mail. Happy travels, Tim | TSH Groningen

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
믿고가는 스튜던트 호텔, 흐로닝언, 역에서 거리가 택시타고 5분
저는 시험이 있어서 혼자 있어야 해서 예약을 했는데, 저는 너무 편하게 잘지냈어요. 역에서 조금 거리가 있어요. 그런데 학교 근처라서 편리하고, 또 쇼핑거리가 가깝고, 또 근처에 바로 수퍼마켓도 있고, 아래 레스토랑도 있어서 좋아요. 네덜란드에서 믿고 가는 편이라, 다른 호텔들 보다 훨씬 저는 좋았습니다.
2019년 3월에 2박 숙박함

10/10 - 훌륭해요

Faris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing place to stay! Very clean, cool and vibrant!
2024년 4월에 4박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2024년 4월 24일
Dear Faris,Thank you for such a great review.We're jazzed to hear you found our place clean and vibrant, just like the colorful and trendy decor we've got going on! And speaking of service, our team is over the moon that you gave us a perfect score - we're always here 24/7 to ensure your stay is top-notch. We're glad the room amenities hit the mark; we do love to pamper our guests with those plush pillows and private bathrooms!We look forward to welcoming you back on a future occasion. Best wishes,Bryan Westra, General Manager

8/10 - 좋아요

Geert 님, Amstelveen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2024년 3월 24일
Dag Geert,Bedankt voor je fijne beoordeling.Wat fijn dat je genoten hebt van je verblijf bij ons en dat je in je nopjes was met onze gunstige ligging en de vriendelijke service.Warme groet,Bryan Westra, General Manager

10/10 - 훌륭해요

Kick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Modern design, super clean, right downtown. Perfect place to stay in Groningen. Great city, great rooms, lots of fun
2024년 3월에 2박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2024년 3월 23일
Dear Kick,Thank you for this positive review of your stay with us.We're thrilled to hear you enjoyed the modern design and appreciated the cleanliness – our housekeeping team really does work their socks off to keep things spick and span! The fact that you found our location right in the hustle and bustle of downtown Groningen to be perfect is music to our ears. And isn't it great that our rooms can double as a cozy retreat after a day of fun in the city? We're all about those good vibes and happy times!Hope to see you again!Cheers,Bryan Westra, General Manager

10/10 - 훌륭해요

Rudy

2024년 3월에 2박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2024년 4월 7일
Beste RudyWat een toffe score!Erg fijn te lezen dat je genoten hebt bij ons!Tot de volgende keer,Bryan Westra, General Manager

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Goed
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Kerri

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was full of college students that live there full time. This didn’t bother me, but it did add a level of noise in the common areas. The restaurant was a nice place to grab a meal.
2024년 1월에 2박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2024년 2월 4일
Dear Kerri, Thank you very much for your review.It's music to our ears that you enjoyed the restaurant and found it a great spot for a meal; our Work Café is indeed a lively place to dine and unwind. I see you noticed the vibrant atmosphere with the students around. While it does bring a dynamic vibe to common areas, we hope it wasn't too much of a bother and that it added to the unique charm of our hub.We're all about fostering a community spirit and I'm glad you got to experience a slice of that.We hope to see you again in the future. Kind regards,Bryan Westra, General Manager

10/10 - 훌륭해요

SAF

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2024년 1월 22일
Hallo daar!Dank voor de leuke feedback.Het doet ons plezier dat onze gastvrije service en het comfort van de kamer aan je verwachtingen voldeden.Het ga je goed,Bryan Westra, General Manager

8/10 - 좋아요

Karina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2024년 1월 23일
Beste Karina,Dank je wel voor de leuke feedback.Wat fijn dat alles naar wens was tijdens je bezoek aan ons hotel.Tot de volgende keer,Bryan Westra, General Manager

10/10 - 훌륭해요

Mathias Irmann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2024년 1월 22일
Hi Mathias,Thank you for such a positive review.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.We look forward to a return visit from you in the future.Best wishes,Bryan Westra, General Manager

10/10 - 훌륭해요

richard

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super hotel,super prijs
Alles was uitstekend voor ons. Als wij terug naar Groningen gaan zullen wij zeker naar The Social Hub terug gaan
2024년 1월에 1박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2024년 1월 18일
Daar heb je hem weer! Bedankt voor de fantastische review.Dat je 100% tevreden bent over de staat van ons hotel, de service en het comfort van je kamer, maakt ons super blij. We doen ons best om een unieke, gezellige sfeer te creëren waar iedereen zich thuis kan voelen, van reiziger tot local. En het lijkt erop dat we bij jou de spijker op z'n kop hebben geslagen! We hopen dat je ook genoten hebt van onze andere faciliteiten, zoals het Work Café en onze gym die 24/7 open is.We zien je graag nog eens terug.Zonnige groeten,Bryan Westra, General Manager

10/10 - 훌륭해요

Oren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay at a perfect location
The room was well equipped and clean, the service was excellent, and the location is just perfect. We will definitely return.
2024년 1월에 1박 숙박함
답변 제공: The Social Hub 님, 2024년 1월 14일
Hello Oren,Thank you very much for your kind words. We appreciate your feedback.Until next time!Kindly,Team The Social Hub Groningen

8/10 - 좋아요

Cedi

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2024년 1월 9일
Hoi Cedi!We zijn zo blijf om van je te horen!Wat fijn dat alles naar wens was tijdens je bezoek aan ons hotel.We verwelkomen je in de toekomst graag opnieuw.Vrolijke groeten,Bryan Westra, General Manager

10/10 - 훌륭해요

Caroline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked our stay very much. Everything was clean and tidy. Stuff was extremely polite and careful. We would book again!
2023년 11월에 2박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2023년 11월 28일
Hi Caroline, wowza! Your positive feedback made our day. Thanks for the love!We are delighted to hear that you enjoyed your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We can't wait to see you again.Best wishes,Bryan Westra, General Manager

8/10 - 좋아요

Marcel

2023년 11월에 1박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2023년 11월 11일
Beste Marcel,Dank voor de leuke feedback.Het verheugt ons dat je een fijn verblijf hebt gehad in ons hotel. We hopen dat je met genoegen aan je verblijf bij ons terugdenkt!We verwelkomen je in de toekomst graag opnieuw.Hartelijke groet,Bryan Westra, General Manager

8/10 - 좋아요

Anna

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Tolle Unterkunft mit guter Lage. Für junge Leute perfekt, stilvoll und modern eingerichtet. Die Zimmer hätten gründlicher gesäubert werden müssen (!!!).
2023년 10월에 3박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2023년 10월 29일
Hallo Anna,vielen Dank für das nette Feedback zu unserem Hotel.Es tut uns leid zu lesen, dass unser Hotel Deine Erwartungen nicht gänzlich erfüllt hat. Wir bedauern es, dass die Sauberkeit Deines Zimmers nicht Deinen Vorstellungen entsprach und entschuldigen uns dafür. Wir werden dies mit unserem Team besprechen, und entsprechende Maßnahmen ergreifen. Schön finden wir jedoch, dass Du unsere Lage als ideal empfunden hast und Du auch mit der Freundlichkeit unseres Teams zufrieden warst. Hoffentlich besuchst du uns auch in der Zukunft wieder.Freundliche Grüße,Bryan Westra, General Manager

8/10 - 좋아요

Karl Kr Bloch

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2023년 10월 17일
Dear Karl,Thank you for your positive review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back soon.Kind regards,Bryan Westra, General Manager

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2023년 10월 14일
Dear Carlos,Thank you so much for your positive feedback following your stay.It is rewarding to know that you had such a pleasant experience with us; this inspires our team to continue upholding our high standards of service.We look forward to welcoming you back. Best wishes,Bryan Westra, General Manager

4/10 - 별로예요

Marcel

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Zu klein und viele Mängel. Beginnend mit nicht öffnenden Zugangstüren, einem defekten und klemmenden Fenster, einem TV bei dem alle Kabel nicht eingesteckt waren und einem viel zu kleinen Badezimmer/Dusche. Wenn man duscht steht das ganze Badezimmer unter Wasser inkl. der Ablage über dem Waschbecken. Selbst wenn man die Handtücher hängen lässt, werden sie gewechselt. Wenn man sich Nachhaltigkeit auf die Fahnen schreibt sollte man sie auch leben. Es gibt nur eine, wenngleich auch große, Bettdecke für 2 Personen. Fahrräder waren nicht zum leihen vorhanden, da defekt, schade. Personal soweit freundlich und hilfsbereit. Günstiges Parkhaus in der Nähe und guter Start, um zu Fuß in die Fußgängerzone zu gelangen.
2023년 9월에 3박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2023년 10월 13일
Hallo Marcel,danke, dass du Dir die Zeit genommen hast uns eine Bewertung zu schreiben.Dass wir dich in allen Bereichen enttäuscht haben, tut uns fürchterlich leid, denn das Wohlergehen unserer Gäste ist uns sehr wichtig und hat höchste Priorität. Konstruktive Kritik ist ein wichtiger Bestandteil unserer Optimierungsprozesse und wird von uns sehr ernst genommen, daher bedanken wir uns vielmals, dass Du dir die Zeit genommen hast, uns unsere Schwachstellen aufzuzeigen.Wir hoffen, dich auch in der Zukunft wieder einmal bei uns zu sehen.Alles Gute,Bryan Westra, General Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Moderno
Hotel moderno, com acomodação confortável e com apelo na sustentabilidade. Comodidades básicas no quarto e estrutura moderna nas áreas comuns. Bom custo benefício.
2023년 9월에 2박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2023년 9월 28일
Caro(a) hóspede, estamos gratos pelo comentário.Ficamos felizes em saber que você apreciou nosso hotel moderno e acomodações confortáveis. Nós nos esforçamos para ser sustentáveis e proporcionar uma atmosfera descontraída e acolhedora em nossas áreas comuns. É ótimo saber que você achou nosso custo-benefício bom! Contamos com nova visita no futuro! Até lá,Bryan Westra, General Manager

10/10 - 훌륭해요

Thomas

2023년 9월에 1박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2023년 10월 16일
Dag Thomas,Superleuk om een perfecte score te ontvangen.Wat fijn dat alles naar wens was tijdens je bezoek aan ons hotel.We zien je graag nog eens terug!Bryan Westra, General Manager

10/10 - 훌륭해요

Manuela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 9월에 2박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2023년 9월 25일
Hallo Manuela.Vielen Dank für Ihre nette Bewertung zu unserem Hotel.Es freut uns sehr, dass du mit der Sauberkeit der Zimmer, dem Zustand des Hotels und unserem Service zufrieden warst. Wir legen großen Wert darauf, unseren Gästen ein angenehmes und einladendes Ambiente zu bieten, und es ist toll zu hören, dass wir das für dich erreicht haben. Bis zum nächsten Mal!Viele GrüßeBryan Westra, General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Nice room, but not clean :-(
Very big room, perfect location in the city center, friendly staff, BUT the toilet was dirty and my wife and me got a itching from the bed linen :-(
2023년 9월에 3박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2023년 9월 18일
Dear Guest, thank you for taking the time to share your experience at our hotel.We're thrilled to hear that you enjoyed our spacious room and found our location to be perfect for exploring the city center. Our team is always happy to help and make your stay as comfortable as possible. However, we're truly sorry to hear about the cleanliness issues you encountered. We take pride in maintaining a high standard of cleanliness, and it seems we missed the mark in your case. We'll definitely address this with our housekeeping team to ensure it doesn't happen again. As for the itching from the bed linen, we use premium bedding to ensure a quality sleep, but we understand that individual sensitivities can vary. We'll look into this matter as well. Again, we apologize for any inconvenience caused.We hope to welcome you back in the future! Best wishes,Bryan Westra, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fun, young and vibrant hotel. Toilet not cleaned properly, not nice.
2023년 8월에 3박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2023년 9월 4일
Dear Guest,Thanks for taking the time to comment on your stay at our hotel.We're thrilled to hear that you enjoyed the fun, young, and vibrant atmosphere of our hotel! That's what we're all about. However, we're bummed to hear about the cleanliness issue in the bathroom. We take cleanliness very seriously, and our housekeeping team works hard to ensure all rooms are spotless. We're sorry this wasn't the case during your stay, and we'll make sure to address this with our team to prevent it from happening again.We hope to welcome you back again soon. Best wishes,Bryan Westra, General Manager

6/10 - 괜찮아요

Juan

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2023년 9월 4일
¡Hola, Juan!Muchas gracias por elegir The Social Hub Groningen y por escribir esta reseña.Nos alegra saber que disfrutaste de nuestras instalaciones y del servicio que ofrecemos. En cuanto a la limpieza de la habitación y la comodidad, lamentamos que no hayan cumplido con tus expectativas. Nos esforzamos por mantener un alto nivel de limpieza y comodidad en todas nuestras habitaciones, y agradecemos tus comentarios para seguir mejorando en estos aspectos.Nuestras puertas quedan abiertas para cuando desees regresar.Un saludo,Bryan Westra, General Manager

8/10 - 좋아요

Sari

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 5박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2023년 9월 4일
Hei PaulaKiitos paljon arviostasi.Mainiota, että tykkäsitte hyväkuntoisesta huoneestanne ja kaikki sujui muutoinkin moitteetta.Toivottavasti tulet taas pian uudestaan vieraaksemme. Ystävällisin terveisin,Bryan Westra, General Manager

8/10 - 좋아요

Yvonne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Prima hotel in het centrum van Groningen
2023년 8월에 2박 숙박함
답변 제공: Bryan Westra, General Manager 님, 2023년 8월 30일
Beste Yvonne,Bedankt voor je fijne feedback.We zijn blij om te horen dat je ons hotel in het centrum van Groningen prima vond. Het is altijd fijn om te weten dat onze gasten tevreden zijn met onze locatie en de nabijheid van de Grote Markt. We waarderen je feedback over de netheid van de kamer en de staat van het hotel. We streven ernaar om onze faciliteiten en diensten voortdurend te verbeteren, dus jouw mening is belangrijk voor ons. Ook zijn we blij dat je onze service 100% vond, ons team doet altijd zijn best om onze gasten een geweldige ervaring te bieden. Tot kijk,Bryan Westra, General Manager

8/10 - 좋아요

Bjorn

별로예요: 직원 및 서비스
2023년 8월에 2박 숙박함
답변 제공: Sophie Speelman, General Manager 님, 2023년 8월 21일
Beste Bjorn, Bedankt voor je review.We zijn blij om te horen dat je tevreden was met de netheid van de kamer en de staat van het hotel. We doen ons best om een comfortabele en aangename omgeving te bieden voor al onze gasten. Het spijt ons echter dat je niet helemaal tevreden was met de service. We willen graag leren van jouw ervaring en zullen dit intern bespreken om onze service in de toekomst te verbeteren. Ons team staat 24/7 klaar om onze gasten te helpen en we hopen dat je ons in de toekomst nog een kans geeft om je een betere ervaring te bieden.Kom zeker nog eens terug voor een nog geslaagder verblijf.Tot ziens,Sophie Speelman, General Manager

10/10 - 훌륭해요

Maya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice and clean hotel. We had a great time there.
2023년 8월에 1박 숙박함
답변 제공: Sophie Speelman, General Manager 님, 2023년 8월 15일
Dear Maya,Thank you for positively reviewing your stay.We are happy you had an enjoyable stay with us and that you appreciated our high standards.We can't wait to see you again.All the best,Sophie Speelman, General Manager

10/10 - 훌륭해요

Pascalle

2023년 8월에 1박 숙박함
답변 제공: Sophie Speelman, General Manager 님, 2023년 8월 29일
Beste Pascalle,Dank voor je toffe feedback.Wat fijn dat alles naar wens was tijdens je bezoek aan ons hotel.Graag tot een volgende keer!Sophie Speelman, General Manager

10/10 - 훌륭해요

Ilze

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super leuk hotel, vlot, gastvrij en net!
2023년 7월에 1박 숙박함
답변 제공: Sophie Speelman, General Manager 님, 2023년 7월 28일
Beste Ilze,Bedankt voor je beoordeling.Bedankt voor je positieve feedback! We zijn blij te horen dat je ons hotel leuk, vlot en gastvrij vond. Ons doel is om een warme en gezellige sfeer te creëren voor al onze gasten, en het is geweldig om te weten dat we dat voor jou hebben bereikt. We hopen je snel weer te zien bij The Social Hub Groningen!Met vriendelijke groeten en heel graag tot ziens,Sophie Speelman, General Manager

8/10 - 좋아요

Vera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lekker rustig en mooie locatie
2023년 7월에 1박 숙박함
답변 제공: Sophie Speelman, General Manager 님, 2023년 7월 27일
Hoi!Het lezen van je review heeft onze dag gemaakt.Bedankt voor je positieve opmerkingen over onze locatie! We zijn blij te horen dat je genoten hebt van de rust en de mooie omgeving. Ons hotel ligt inderdaad op slechts 5 minuten lopen van de Grote Markt, waardoor je gemakkelijk toegang hebt tot alles wat Groningen te bieden heeft.Kom je snel terug? Wij hopen alvast van wel!Tot de volgende,Sophie Speelman, General Manager

8/10 - 좋아요

Leo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함
답변 제공: Sophie Speelman, General Manager 님, 2023년 7월 28일
Hey Leo,ich freue mich sehr über deine tolle Bewertung!Wir sind begeistert, dass es dir bei uns so gut gefallen hat und du einen schönen Aufenthalt in Groningen genießen konntest. Danke für deinen positiven Kommentar zu unserer Sauberkeit.Alles Gute und bis zum nächsten Mal.Sophie Speelman, General Manager

10/10 - 훌륭해요

albert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Sophie Speelman, General Manager 님, 2023년 7월 25일
Beste Albert,Hartelijk dank voor deze fijne feedback.We zijn blij dat het verblijf aan je verwachtingen voldeed en hopen dat je een leuke tijd in Groningen hebt beleefd!In de toekomst staan we graag weer voor je klaar.Met vriendelijke groeten,Sophie Speelman, General Manager

10/10 - 훌륭해요

Els

좋아요: 청결 상태
2023년 7월에 1박 숙박함
답변 제공: Sophie Speelman, General Manager 님, 2023년 7월 25일
Hoi!Het lezen van je review heeft onze dag gemaakt.Wat fijn dat alles naar wens was tijdens je bezoek aan ons hotel.We zien al uit naar je terugkomst.Zonnige groeten,Sophie Speelman, General Manager

10/10 - 훌륭해요

Annelies

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Sophie Speelman, General Manager 님, 2023년 7월 24일
Beste Annelies,Wat leuk dat je een review schrijft.Wat fijn dat alles naar wens was tijdens je bezoek aan ons hotel.Kom je snel terug? Wij hopen alvast van wel!Tot de volgende,Sophie Speelman, General Manager

10/10 - 훌륭해요

Vera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Iedereen was vriendelijk en behulpzaamIk loop met een rollator,het openen van gangdeuren was een beproeving. Ten afsluiting: iedere ochtend werd heeel lief een ontbijtje op de kamer gebracht. Als ik weer naar Groningen kom, kom ik zeker terug in dit hotel.
2023년 7월에 3박 숙박함
답변 제공: Sophie Speelman, General Manager 님, 2023년 7월 16일
Hi Vera,Bedankt voor je leuke feedback.We zijn blij om te horen dat ons team vriendelijk en behulpzaam was en dat je genoten hebt van het ontbijt op de kamer. Onze excuses voor het ongemak met de gangdeuren, we zullen dit zeker in overweging nemen om de toegankelijkheid voor onze gasten met een rollator te verbeteren. We kijken ernaar uit om je weer te verwelkomen bij je volgende bezoek aan Groningen!Kom je nog eens terug? Wij hopen alvast van wel!Tot ziens,Sophie Speelman, General Manager

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Social Hub Hotel
Fantastic hotel in central Groningen very easy too find and base a stay there.Room was amazing loved it and the staff wow amazing and very friendly staff 100% would stay again it’s got a great friendly vibe
2023년 7월에 3박 숙박함
답변 제공: Sophie Speelman, General Manager 님, 2023년 7월 10일
Hi Stephen, wow! Your glowing review just brightened our day. Thank you!We are delighted that you had a pleasant experience during your stay with us and appreciate your kind feedback.We are pleased that you appreciated the high standards and quality service which we strive to uphold. Our team members enjoyed catering to your needs as much as you enjoyed your stay.We look forward to welcoming you again.Best regards,Sophie Speelman, General Manager

8/10 - 좋아요

kim

2023년 7월에 2박 숙박함
답변 제공: Sophie Speelman, General Manager 님, 2023년 7월 29일
Beste Kim,Wat een mooie score!Wat fijn dat alles naar wens was tijdens je bezoek aan ons hotel.Vriendelijke groet en hopelijk tot snel!Sophie Speelman, General Manager

10/10 - 훌륭해요

Kieron

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 5박 숙박함
답변 제공: Sophie Speelman, General Manager 님, 2023년 7월 11일
Hi Kieron,Thank you for sharing this review.We’re glad you had a great time with us; our team take great pleasure in going that extra mile for our guests to make sure they have a memorable experience.We can't wait to see you again.All the best,Sophie Speelman, General Manager

8/10 - 좋아요

Ludwig

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
More (veggie) variation at Breakfast
2023년 7월에 2박 숙박함
답변 제공: Sophie Speelman, General Manager 님, 2023년 7월 8일
Hi, Ludwig!A big thank you for your review. We truly appreciate it!We're pleased you found our location convenient.Rest assured, we have taken note of your comments regarding our breakfast. We try to make sure there's something on our menu for everyone and so really do appreciate your suggestion.It'd be lovely to welcome you back.Best wishes,Sophie Speelman, General Manager

8/10 - 좋아요

Christian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Sophie Speelman, Hoteldirektorin 님, 2023년 7월 8일
Hallo Christian,danke für dein nettes Feedback zu unserem Hotel.Es hat uns sehr gefreut, dass bei deinem Aufenthalt alles bestens war.Bis zum nächsten Mal und ein herzliches Dankeschön für deinen Besuch.Sophie Speelman, Hoteldirektorin

4/10 - 별로예요

Marjolein

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Bad AC - and they knew it. The Social Hub is a hopping place. The entree looks very ‘active’ and all the different places where you can sit and work or meet are great. The check-in was very pleasant and quick. The elevator was very slow. I was surprised there were not more elevators for the amount of people and rooms. There were stairs that I did take coming down from the 4th floor but that was not trivial, there was a certain route to be followed. The room was ok. I went to the room pretty late (I came from visiting at the hospital) and was tired and turned the lights and ac on with the room key in the slot. After an hour of mediocre sleep I woke up bathing in sweat. The room was really warm. The lowest the AC could be set to was 18C - in my recollection that should be colder but I was extremely tired. I tried opening the window for cooler air but that only worked if I kept the curtains open. The bright lights shining into my room were not helping my sleep either. By 2am I decided that the AC was not working correctly, the window and curtains open was not working either but what could be done in the night. I am in my pjs and so tired. I muddle through but it was not very pleasant. The next morning I walk by the reception to tell them about the AC and the response was: “Oh I am sorry, yes we knew the AC’s were a bit finicky but thought we had it fixed” So sorry, have a nice day. Do I want to stay here again? Not really.
답변 제공: Sophie Speelman, General Manager 님, 2023년 7월 5일
Dear Marjolein,We thank you for taking the time to share your feedback.We're glad you enjoyed our active atmosphere and found the check-in process smooth. We apologize for the inconvenience caused by the slow elevator and the air conditioning issue in your room. Our AC system is designed to maintain a temperature 3 degrees lower than the external temperature, but it seems like it didn't work as expected during your stay. We appreciate your feedback and will definitely look into this matter to prevent it from happening in the future. As for the elevator, we do have two of them in our building, but we understand that during peak times, they can get busy. We'll take your feedback into consideration for future improvements. It would be great to welcome you back real soon. Cheers,Sophie Speelman, General Manager

8/10 - 좋아요

Ronald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Prachtig hotel, we hebben echt genoten mede door de minder valide kamer die we kregen toegewezen omdat mijn vriendin in een rolstoel zit. Heerlijk ontbijt, vriendelijk petsoneel en alles op loopafstand. Kortom top hotel 👍
2023년 7월에 1박 숙박함
답변 제공: Sophie Speelman, General Manager 님, 2023년 7월 5일
Hey Ronald! Leuk dat je ons zo goed beoordeeld hebt!We zijn blij om te horen dat jij en je vriendin genoten hebben van jullie verblijf, vooral van de minder valide kamer. Ons personeel doet er alles aan om iedereen zich welkom te laten voelen en we zijn blij dat dit bij jullie het geval was. Fijn dat jullie ook het ontbijt en de centrale locatie van ons hotel hebben gewaardeerd!Met vriendelijke groet en graag tot snel!Sophie Speelman, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 3일
Hallo und vielen Dank für deine tolle Bewertung!Wir freuen uns sehr, dass Du dich bei uns rundum wohlgefühlt hast und wir Deine Erwartungen voll und ganz erfüllen konnten.Bis hoffentlich bald!Herzliche Grüße aus Groningen,

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
設備が特に素晴らしい
とても清潔で、ジムや洗濯機が利用できるのは素晴らしいと思いました。バス停も近く、オススメです。
2023년 6월에 5박 숙박함
답변 제공: Sophie Speelman, General Manager 님, 2023년 6월 21일
当ホテルの清潔さやジム、洗濯機などの設備がお気に召していただけたこと、大変嬉しく思います。また、バス停が近くにあることも便利だと感じていただけたようで、何よりです。ぜひまたのご利用をお待ちしております!Sophie Speelman, General Manager

10/10 - 훌륭해요

Silke

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sehr modernes, freundliches Hotel. Gute Lage zur City. Leckeres Frühstück und Cocktails.
2023년 5월에 3박 숙박함
답변 제공: Sophie Speelman, General Manager 님, 2023년 5월 24일
Hallo und einen schönen guten Abend.Vielen Dank für dein nettes Feedback zu unserem Hotel.Es freut uns sehr, dass dir unser Hotel so gut gefallen hat und Du mit unserer zentralen Lage zufrieden warst und nutzen die Gelegenheit, um uns ganz herzlich für deinen Besuch zu bedanken. Gerne haben wir auch gelesen, dass dir unser leckeres Frühstück zu einem guten Start in den Tag verholfen hat und hoffen, dass Du uns eines Tages wieder besuchst!Hoffentlich besuchst du uns auch in der Zukunft wieder, wir freuen uns schon auf dich.Freundliche Grüße,Sophie Speelman, General Manager

8/10 - 좋아요

Leena

좋아요: 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함