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“I had a wonderful time”

“I did not like the nightly food that was specifically prepared for me n my family.i stayed for 5 nights and the only time i enjoyed my dinner was the last night before i left.It was Caribbean night. I did not like Italian night,or French night and it was not much of a variety for me. Another thing is all inclusive I did not appreciate signing a nighty receipt of how much the food would have cost us if we didn’t do all inclusive. I came for vacation n not to see that. Honestly I don’t think I...

“The staff was welcoming and accommodating and warming. The breakfast was very affordable and good options.”

“Helpful and friendly staff. Great location!! A good overall stay.”

“The Staff was friendly, courteous, and treated us like family. The food and service were phenomenal. Above our expectations, Not a worry while on the premises. Everything is in walking distance, the beach is across the road. The resort has seating at the beach prearranged. The disappointment that had nothing to do with the resort, is the main airport is 1 in half hour traveling. Recommend this resort, you would not regret it!”

“Everything was good clean room clean kitchen. The pool was perfect. Just had to leave too soon. AC was working perfect nice clean bathroom and they were very nice. People visit again soon.”

“Good for sleeping only and if you’re not staying in the hotel much ”

“The staff provided excellent service”

“The check in process was easy as could be with Sam sending me video insturctions on where to find the key and the entry process. Place was clean and tidy and had everything we needed for our stay. We had a problem one day with the water not working and it was addressed immediately. (A power surge turned the water pump off without us realizing it) and we had water back within 30 minutes. The pool was a nice place to hang around during the hot days. We would love to be back real soon.”

“This review was for the bay gardens beach resort, as Sapphire was not opened when we went at the end of May/June. When we booked in Nov the previous year, it was supposed to open in Jan. When we checked directly with the resort in Apr, 6 weeks before our arrival, they further confirmed our room would be available. 3 weeks later, they said it would not be open and put us in 2 rooms at bay gardens. Judging by the construction and pace of work, it would be shocking if it will be opened before July...

“Open concept ”

“The bathroom needs to be updated. Causes water to run everywhere and hard water odor is bad.”

“Really welcoming excellent customer service, nice area close to high street would recommend this property”

“This property was so beautiful and clean, the staff were so friendly and accommodating, the food was AMAZING, especially the landing restaurant. We had the breakfast included package and it was so worth it. I traveled with my husband and our two children (19 & 17) and although we did some excursions, they did not want to leave the resort. It was literally perfect! We had a suite, which was so spacious and gave the adults their private time and the kids had their own space. The outdoor jacuzzi...