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Hotel Chocolate Suites

3.0 star property
Guests warm themselves by the welcoming lobby fireplace, explore the charming garden, or savor freshly brewed coffee in the cozy on-site shop.

Choose dates to view prices

Hotel Chocolate Suites sits in the heart of Zona Centro, offering a warm fireplace and inviting garden for guests to enjoy. Travelers appreciate the practical dry cleaning services and can relax with coffee at the café while using the in-room WiFi connection.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Laundry
The current price is ₩50,602
₩60,722 total
includes taxes & fees
Jun 22 - Jun 23
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250.50 per pet, per night, plus a deposit of MXN 500 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total pets

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 65 to 200 for adults, and MXN 65 to 200 for children
  • Airport shuttle fee: MXN 700 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 250.50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is Hotel Chocolate Suites pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a deposit of MXN 500 per stay and a fee of MXN 250.50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Chocolate Suites?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Chocolate Suites on Jun 22, 2026 start from ₩50,602, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Chocolate Suites?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Chocolate Suites?

Check-out is at noon. Late check-out is available for a fee.

Does Hotel Chocolate Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 700 per vehicle applies.

Where is Hotel Chocolate Suites located?

Located in Zona Centro, this hotel is within a 15-minute walk of Museo Iconográfico del Quijote and Alley of the Kiss. Don Quijote Iconographic Museum and Union Garden are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

7.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 135 out of 301 reviews
Rating 8 - Good. 101 out of 301 reviews
Rating 6 - Okay. 29 out of 301 reviews
Rating 4 - Poor. 19 out of 301 reviews
Rating 2 - Terrible. 17 out of 301 reviews

Reviews

Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, love the view from our window. Would definitely stay there again.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was beautiful! The rooms nice and clean. The staff friendly and very helpful. Definitely staying here again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with the perfect view of the city
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Amazing view from the terrace, many antiques, lovely space!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ayem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with great view
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place staff was so nice and helpful
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
The city view was very nice.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is amazing. Definitely best view in town.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view. Staff helpful in answering any question you might have. Would stay there again.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great view
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Jilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff members . They're knowledgeable, welcoming and friendly. The location isn't too close to the main attraction sites but it's easy to grab a taxi.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location, room with great view and free parking. 10 minutes walk to city center. Return by Uber around 80 Pesos
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Great quiet view of Guanajuato. We were able to see the whole city without hearing a sound from it. The staff were absolutely amazing. They were very friendly and accommodating for meals. Overall, we would come back.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
On top of a cliff so very difficult to access. View was spectacular.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s easy to confuse with the other Hotel chocolate and its Steep hill up. Beautiful view
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Deana

Liked: Staff & service, property conditions & facilities, room comfort

Absolutely stunning view! 🌅

Absolutely stunning view! The service was amazing! We were a little disappointed with there being hairs in the bed, but the cleaning staff offered to take care of the situation. The view makes it worth it all! It’s stunning watching the sunrise 🌅 and the sunset.
Terrace from suite.
Bed
View at sunset
Sunset from terrace
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Erika Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic, the view is the best in town. Our room was Delafee has a terrace huge bathroom. You will need a taxi to get into town , it’s about 4 dollars one way. Well worth it! Will return!!
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had Delafee room, best room ever! The view was amazing. King side bed huge restroom . I highly recommend. The staff goes out of their way for you. Please tip people that help you out there.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service
The views were gorgeous. The area was nice. The room was very outdated and had no windows. Made no sense to book this place and have a room without views. The staff was nice. Clean property but definitely needed a renovation
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful views friendly staff, easy on the budget

Very friendly staff! Incredible views. We loved the walk to and from town (get ready for lots of up and down hills). This is a budget stay. Prepare to bring your own soap, shampoo, conditioner, lotion, etc. Glad they offered bottle water in the main area for us to refill our water. The chain was broken on our toilet. We let the staff know but no one came to fix it so we fixed with a bobby pin.
Stayed 4 nights in Feb 2025
Verified

6/10 Okay

Hans

Liked: Cleanliness
Disliked: Staff & service, amenities
It says coffee and tea in common area. No coffee or tea in common area. It says courtesy shuttle. Then they tried to charge the taxi rate for the shuttle' Here is what courtesy shuttle means. Yes, complimentary and courtesy mean free. Yes, it sounds fine to say courtesy shuttle or complimentary bus. Complimentary and courtesy mean that they are provided for their customers, not for everybody. They are free to the customer, not to the person who happens to walk in from the street.
Stayed 5 nights in Mar 2024
Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent view of the city. Nice restaurant
Stayed 2 nights in Aug 2025
Verified

8/10 Good

YUDIRIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is as the pictures, clean and quiet
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Jesus Amando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente servicio
Stayed 2 nights in Apr 2025