Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future. Sincerely,

친애 하는 손님, 당신의 정직한 의견을 주셔서 감사 합니다. 우리는 우리의 손님 걸릴 피드백 특히 매우 심각 하 게. 우리는 정당한 일을 하 고 노력 하겠습니다 고 손님의 경험을 향상에 계속. 희망 당신은 돌아올 수 다시; 우리가 얘기 하 고 우리가 더 나은 숙박 있는지 확인 합니다 귀하의 우려를 해결 되 고 됩니다.

Dear Sirs, Thanks for your fee-back, we will share your case to your management office, and we would take care the queries.

Thank you for choosing Royal Mediterranean Hotel Guangzhou and sharing with us of your stay experience. We are delighted to hear that you had a wonderful time here.

Thank you for choosing Royal Mediterranean Hotel Guangzhou and sharing with us of your stay experience. We are delighted to hear that you had a wonderful time here.

Thank you for choosing Royal Mediterranean Hotel Guangzhou and sharing with us of your stay experience. We are delighted to hear that you had a wonderful time here.