Gulf of Mexico, hotel rooms at the Best Western

"Rooms need major upgrades."

"we stayed in a standard room but it was lovely and close to the pools with a wonderful side patio. pretty property. would definitely stay there again."

"The rooms were not cleaned until several calls were made. I removed a do not disturb sign at 11 am upon leaving the room for the day. Upon return the do not disturb sign was back on the door and the room was not cleaned. The next day the do not disturb sign was not placed on the door and the room again was not cleaned at all. Several calls had to be made before the rooms were cleaned. The cleaning crew emptied trash and gave clean towels as a room clean resulting in more call backs for basic room clean. When inquired at the front desk the protocol for room service I was informed unless you request room service your room will not be cleaned. A resort fee is charged daily for an unsightly view overlooking dirty unkept rooftops of nearby buildings. "

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"It is a beautiful property, So many fun options and the staff was so friendly!"

"Good value , good breakfast, good location walkable "

"Property and room dated.Loud A/C unit close to bed.My daughter and I loved our facials at the spa.Staff very friendly."

"Westin New Orleans was great! Staff were friendly and polite. Very helpful with all our inquiries whether dinner suggestions or entertainment options(Frenchman street was a blast!)"

"Mold in the bathroom, and wallpaper coming off the walls"