“Staff was not helpful, questions and requests were ignored. We were to be in a double room, not, a king room, and we went to the front desk immediately after we checked our room, but, staff did not acknowledge our questions, and ignored us, even while standing in front of them, they looked passed us, as if we were not there. No hot water to shower. We requested to have hot water repaired or move us to new room. No response was given and no repair was provided and we were not moved to another...
“Staff was not helpful, questions and requests were ignored. We were to be in a double room, not, a king room, and we went to the front desk immediately after we checked our room, but, staff did not acknowledge our questions, and ignored us, even while standing in front of them, they looked passed us, as if we were not there. No hot water to shower. We requested to have hot water repaired or move us to new room. No response was given and no repair was provided and we were not moved to another...
James