야외 수영장, 일광욕 의자

더블트리 바이 힐튼 구르그람 바니 스퀘어 여행 후기

5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 177개 이용 후기 중 71개" "
평점 8 - 좋아요. 177개 이용 후기 중 69개" "
평점 6 - 괜찮아요. 177개 이용 후기 중 22개" "
평점 4 - 별로예요. 177개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 177개 이용 후기 중 6개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

Plastic

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Jai Chugh 님, 2023년 10월 30일
Dear GuestGreetings!We are delighted to learn that you had a wonderful experience at DoubleTree by Hilton Gurugram Baani Square.Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for.We look forward to the pleasure of welcoming you back soon.Warm regardsJai ChughGeneral Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Quality should be upgaded.
I felt bad due to some smell fromt the AC and towel but their effort for the service was not bad.
2018년 7월에 5박 숙박함
답변 제공: Sahdev Mehta 님, 2018년 9월 12일
Dear Valued Guest, Greetings!! Thank you for sharing your experience with us at Hilton Garden Inn Gurgaon. It is most unfortunate that you did not have a satisfactory experience with us. It is our aim to give all our guests the highest quality of services and product. I appreciate your valuable feedback and while apologizing for the reported inconvenience, would like to inform that appropriate and immediate corrective actions are being taken to avoid this kind of inconvenience to our guests. Thank you once again for your feedback and we hope to welcome you back in the near future. Warm Regards, Sahdev Mehta General Manager

8/10 - 좋아요

SU SEOG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
안전하고 편안함
주변 환경은 그닥 좋지 않지만 호텔 시설은 안전하고 좋았습니다. 다만 심야에 투숙객의 소음을 방치하여 조금 시끄러운 경험이 있습니다.
답변 제공: Warm Regards Jai Chugh General Manager 님, 2022년 1월 8일
Dear Guest, Greetings! Thank you for sharing your valuable feedback. I am sorry to learn that your experience during your stay was not as per your desired expectations. Please accept our apologies for the inconvenience caused.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
비추천
3성급호텔 수준~별로
답변 제공: Warm Regards Jai Chugh General Manager 님, 2022년 1월 8일
Dear Guest, Greetings! Thank you for sharing your valuable feedback. I am sorry to learn that your experience during your stay was not as per your desired expectations. Please accept our apologies for the inconvenience caused.

6/10 - 괜찮아요

실제 이용하신 고객

레스토랑음 좋지만 나머진 글쎄....
레스토랑은 좋았지만 호텔내 시설이 많이 부족하며 객실 배수가 잘 되지 않있습니다.
답변 제공: Warm Regards Jai Chugh General Manager 님, 2022년 1월 8일
Dear Guest, Greetings! Thank you for sharing your valuable feedback. I am sorry to learn that your experience during your stay was not as per your desired expectations. Please accept our apologies for the inconvenience caused.

10/10 - 훌륭해요

Kush

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 8박 숙박함
답변 제공: Jai Chugh 님, 2024년 4월 13일
Dear Kush,Greetings!Thank you for giving us perfect feedback.We are delighted to learn that you had a wonderful stay at DoubleTree by Hilton Gurugram Baani Square.Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for.We look forward to the pleasure of welcoming you back soon.Warm regardsJai ChughGeneral Manager

10/10 - 훌륭해요

Richard 님, Diamond Bar

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire staff made the stay very enjoyable. From the security guards, to the busboys, to the wait staff, chefs and cleaning personnel, everyone was friendly, efficient, accommodating and respectful. Honestly, the room was what I would expect, but the staff is truly what made the experience memorable.
2024년 3월에 4박 숙박함
답변 제공: Jai Chugh 님, 2024년 3월 27일
Dear Richard,Greetings!Thank you for giving us perfect feedback.We are delighted to learn that you had a wonderful stay at DoubleTree by Hilton Gurugram Baani Square.We shall pass on your words of appreciation to our star team whose warm hospitality made your visit memorable.Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for.We look forward to the pleasure of welcoming you back soon.Warm regardsJai ChughGeneral Manager

8/10 - 좋아요

Tomoya

2024년 3월에 3박 숙박함
답변 제공: Jai Chugh 님, 2024년 4월 13일
Dear Tomoya,Greetings!We are delighted to learn that you had a wonderful stay at DoubleTree by Hilton Gurugram Baani Square.Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for.We look forward to the pleasure of welcoming you back soon.Warm regardsJai ChughGeneral Manager

8/10 - 좋아요

Sundeep

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property has some great attributes and would recommend. Starting to show signs of refurbishment required. Overall good staff and hotel.
2024년 2월에 1박 숙박함
답변 제공: Jai Chugh 님, 2024년 2월 20일
Dear Sundeep, Greetings! It was a pleasure to have you at DoubleTree by Hilton Gurugram Baani Square. It is indeed very heartwarming to learn of your enjoyable stay and that our hotel & hospitality exceeded your expectations. We have noted your feedback on the upkeep of the hotel. We would like to assure you that we are constantly working towards feedback to enhance guest experience.We thank you for your valuable feedback and we look forward to the pleasure of welcoming you back soon.Warm regardsJai Chugh General Manager

6/10 - 괜찮아요

Manjinder

별로예요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Jai Chugh 님, 2024년 2월 11일
Dear Manjinder,Greetings!Thank you for sharing your valuable feedback. We are sorry to learn that your experience was not as per your desired expectations. Please accept our apologies for the inconvenience caused. However, we would like to know that details of your dissatisfaction as it will help us serve you better next time.Look forward to hearing from you!Kind regards,Jai Chugh General Manager

10/10 - 훌륭해요

Shruti

2024년 1월에 4박 숙박함
답변 제공: Jai Chugh 님, 2024년 3월 27일
Dear Shruti,Greetings!Thank you for giving us perfect feedback.We are delighted to learn that you had a wonderful experience at DoubleTree by Hilton Gurugram Baani Square.Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for.We look forward to the pleasure of welcoming you back soon.Warm regardsJai ChughGeneral Manager

10/10 - 훌륭해요

Farah Zepeda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Jai Chugh 님, 2024년 1월 31일
Dear Farah,Greetings!Thank you for giving us perfect feedback.We are delighted to learn that you had a pleasant experience at DoubleTree by Hilton Gurugram Baani Square.Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for.We look forward to the pleasure of welcoming you back soon.Warm regardsJai ChughGeneral Manager

10/10 - 훌륭해요

HIRENKUMAR

2024년 1월에 1박 숙박함
답변 제공: Jai Chugh 님, 2024년 1월 9일
Dear Hiren, Greetings! Thank you for sharing your valuable feedback. We are delighted to learn that you had a wonderful experience at DoubleTree by Hilton Gurugram Baani Square. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Jai Chugh General Manager

10/10 - 훌륭해요

Sameer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean. value for me
2023년 12월에 3박 숙박함
답변 제공: Jai Chugh 님, 2024년 1월 8일
Dear Sameer,Greetings!Thank you for sharing your feedback.We are delighted to learn that you had a wonderful experience at DoubleTree by Hilton Gurugram Baani Square & found our hotel & hygiene to your liking.Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for.We look forward to the pleasure of welcoming you back soon.Warm regardsJai ChughGeneral Manager

10/10 - 훌륭해요

Arijit

2023년 11월에 2박 숙박함
답변 제공: Jai Chugh 님, 2023년 11월 13일
Dear Arijit,Greetings!Thank you for giving us perfect ratings.We are delighted to learn that you had a wonderful experience at DoubleTree by Hilton Gurugram Baani Square.Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for.We look forward to the pleasure of welcoming you back soon.Warm regardsJai ChughGeneral Manager

10/10 - 훌륭해요

Sunita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Jai Chugh 님, 2023년 10월 30일
Dear Sunita,Greetings!Thank you for giving us perfect ratings.We are thrilled to learn that you had a wonderful experience at DoubleTree by Hilton Gurugram Baani Square.Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for.We look forward to the pleasure of welcoming you back soon.Warm regardsJai ChughGeneral Manager

4/10 - 별로예요

Sajni Kunhikannan

2023년 9월에 9박 숙박함
답변 제공: Jai Chugh 님, 2023년 10월 30일
Dear Sajni,Greetings!Thank you for sharing your valuable feedback. We are sorry to learn that your experience was not as per your desired expectations. Please accept our apologies for the inconvenience caused. However, we would like to know that details of your dissatisfaction as it will help us serve you better next time.Look forward to hearing from you!Kind regards,Jai Chugh General Manager

6/10 - 괜찮아요

Aditya 님, Faridabad

단체 여행
별로예요: 숙박 시설 상태 및 시설
Renovation work was ongoing which looked bit unnecessary during peak hours at the entry gate. There was unnecessary confusion and chaos at the time of check-in
2023년 7월에 1박 숙박함
답변 제공: Jai Chugh 님, 2023년 8월 7일
Dear Aditya,Greetings!Thank you for choosing to stay at DoubleTree by Hilton Gurugram Baani Square & sharing your valuable feedback with us.We strive to provide our guests with a comfortable and enjoyable experience, and we apologize that we fell short in your case. We take all feedback seriously and we will review the areas that you have highlighted to see how we can improve to make your next visit comfortable with us.We hope that you would give us another opportunity to show you what our hotel is truly capable of. If you plan to visit us again, please do not hesitate to contact us directly so that we can ensure that your next stay meets your expectations.Thank you for your feedback and for choosing our hotel for your stay.Warm regardsJai ChughGeneral Manager

10/10 - 훌륭해요

Subah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I have stayed here before and as always loved my entire stay. The whole team takes really good care of their guests. A special mention would be Maan Singh & Deepali.
2023년 6월에 4박 숙박함
답변 제공: Jai Chugh 님, 2023년 6월 27일
Dear GuestGreetings!Thank you for giving us perfect ratings.We are elated to learn that you had a wonderful stay at DoubleTree by Hilton Gurugram Baani Square and found staff hospitality to your liking.We shall pass on your compliments to our star performers, Maan & Deepali whose hospitality won your heart and made your visit memorable.Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for.We look forward to the pleasure of welcoming you back soon.Warm regardsJai ChughGeneral Manager

4/10 - 별로예요

takeomi

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
リピート無し
2023년 5월에 2박 숙박함
답변 제공: Jai Chugh 님, 2023년 5월 24일
Dear Mr. Takeomi,Greetings!Thank you for sharing your feedback with us. We are sorry to hear that you did not have a positive experience during your stay at DoubleTree by Hilton Gurugram Baani Square.We would like to assure you that we take all feedback seriously and are constantly working to improve our offerings. If you could provide us with more specific details about your experience, we would be happy to look into the issue and take appropriate action.We hope to have the opportunity to serve you better in the future.Kind regards,Jai ChughGeneral Manager

4/10 - 별로예요

Toshi

좋아요: 청결 상태
2023년 4월에 1박 숙박함
답변 제공: Jai Chugh 님, 2023년 5월 24일
Dear ToshiGreetings!Thank you for sharing your feedback with us. We are sorry to hear that you did not have a positive experience during your stay at DoubleTree by Hilton Gurugram Baani Square.We would like to assure you that we take all feedback seriously and are constantly working to improve our offerings. If you could provide us with more specific details about your experience, we would be happy to look into the issue and take appropriate action.Thank you again for sharing your thoughts with us. We hope to have the opportunity to serve you better in the future.Warm regardsJai ChughGeneral Manager

8/10 - 좋아요

Amit

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, hospitable staff, decent restaurant
2023년 4월에 7박 숙박함
답변 제공: Jai Chugh 님, 2023년 4월 29일
Dear Mr. Amit,Greetings!Thank you for giving us perfect feedback!We are thrilled to learn that you had a wonderful dining experience at DoubleTree by Hilton Gurugram Baani Square.Your warm compliments on hygiene standards, staff hospitality and restaurant have been well noted and shared with the team. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for.We look forward to the pleasure of welcoming you back soon.Warm regardsJai ChughGeneral Manager

8/10 - 좋아요

jesper

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
I would stay there again
A good hotel with very god service and very helpful staff. All in all a very nice stay, but the rooms were a bit worn down. Especially the bathrooms could do with an update.
2023년 3월에 1박 숙박함
답변 제공: Jai Chugh 님, 2023년 4월 13일
Dear Mr. Jesper,Greetings!It is indeed very heartwarming to learn that your overall stay experience went to your satisfaction. However, your feedback on rooms and washroom has been well noted and we will work on the same that will further help us enhance guest delight. We truly apologize for the inconvenience caused. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for.We look forward to the pleasure of welcoming you back soon.Warm regardsJai ChughGeneral Manager

8/10 - 좋아요

Amit

2023년 4월에 1박 숙박함
답변 제공: Jai Chugh 님, 2023년 4월 29일
Dear Mr. Amit,Greetings!Thank you for sharing your valuable feedback with us.We are thrilled to learn that you had a wonderful dining experience at DoubleTree by Hilton Gurugram Baani Square. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for.We look forward to the pleasure of welcoming you back soon.Warm regardsJai ChughGeneral Manager

10/10 - 훌륭해요

Tajinder

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay
We had a lovely time the staff were amazing we would like to mention the members of staff that offered exceptional service Irfan the chef. Navneet & Meet and also the reception staff Ritesh . They all worked behond there duties The food was amazing we will definitely stay there again .
2023년 3월에 2박 숙박함
답변 제공: Jai Chugh 님, 2023년 3월 21일
Dear Mr. Tajinder,Greetings!Thank you for giving us perfect feedback!We are thrilled to learn that you had a wonderful dining experience at DoubleTree by Hilton Gurugram Baani Square.Your warm compliments for our star performers, Chef Irfan, Navneet, Meet and Ritesh have been well noted and shared with the team. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for.We look forward to the pleasure of welcoming you back soon.Warm regardsJai ChughGeneral Manager

10/10 - 훌륭해요

Sumit

좋아요: 청결 상태
답변 제공: Jai Chugh 님, 2023년 3월 20일
Dear Mr. Sumit, Greetings! Thank you for giving us perfect feedback. It is indeed very heartwarming to learn that you enjoyed your stay at DoubleTree by Hilton Gurugram Baani Square. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Jai Chugh General Manager

8/10 - 좋아요

Vijay

2023년 1월에 2박 숙박함
답변 제공: Jai Chugh 님, 2023년 1월 10일
Dear Mr. VijayGreetings!Thank you for giving us perfect feedback!It is indeed very heartwarming to learn that you enjoyed your visit at DoubleTree by Hilton Gurugram Baani Square.Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for.We look forward to the pleasure of welcoming you back soon.Warm regardsJai ChughGeneral Manager

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Property and Staff
The staff is incredibly friendly at your service to assist with literally any need. We chose the hotel in part because of there being two bars & 24-hr room service anticipating the need of both after a 15 hour flight from the U.S. and they were so accommodating as to keep the bar open longer for us. The limited night menu includes 4 kinds of pastas (I had the fettuccine Alfredo and it was terrific), several sandwich options, excellent French fries & burger choices, salads & fruit so rather extensive, really! Food was delivered promptly and hot to our nicely appointed room with a huge tv, multiple outlet options for device charging and it was clean and inviting, included a chair and ottoman in addition to the desk and bed. While we were there only for a night the room had an impressive amount of space to unpack and hang things (not at all like the tiny European rooms!) and was equipped with a quick-heating coffee pot and other amenities ones accustomed to finding. The one caveat to mention is the “airport shuttle”, while available is actually a driver service that costs 24 INR for the vehicle (not per person) and absent lanes dedicated to hotel shuttle pick-up at the airport, it’s probably a good thing. Our driver met us at the airport and escorted us through to the public parking garage where his car was parked and drove us to the hotel. All in all VERY reasonable given the “fare” amounted to like $24 in total for 2 people. Oh yeah - DoubleTree cookies too!
2022년 11월에 1박 숙박함
답변 제공: Jai Chugh 님, 2022년 11월 29일
Dear Ms. LauraGreetings!Thank you for giving us perfect feedback!We are thrilled to learn that you had a memorable stay at DoubleTree by Hilton Gurugram Baani Square.Your warm compliments on room, food, service, staff and our warm DoubleTree Cookie have been well acknowledged and cherished by all of us.Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for.We thank you for your valuable feedback and look forward to the pleasure of welcoming you back soon.Warm regardsJai ChughGeneral Manager

10/10 - 훌륭해요

Deepankar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property. Very clean, nice food options.
2022년 10월에 1박 숙박함
답변 제공: Jai Chugh 님, 2022년 11월 10일
Dear Mr. Deepankar,Greetings!Thank you for giving us perfect feedback!We are pleased to note that you had a wonderful stay at DoubleTree by Hilton Gurugram Baani Square. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for and exceed your expectations for future visits.Your compliments on the property, cleanliness and food options have been well acknowledged and shared with the team.We thank you for your valuable feedback and look forward to the pleasure of welcoming you back soon.Warm regardsJai ChughGeneral Manager

10/10 - 훌륭해요

Subah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room,food,staff were all very good. The staff were all very friendly and helpful. They made sure that I felt comfortable during the entire stay.I would want to mention Rajjab & Asim who were super hospitable. Had a great experience.
2022년 8월에 4박 숙박함
답변 제공: Jai Chugh 님, 2022년 8월 22일
Dear Guest, Greetings of the day! It was a pleasure to have you at DoubleTree by Hilton Gurugram Baani Square. It is indeed very heartwarming to learn of your enjoyable stay and that our services exceeded your expectations. We thank you for your valuable feedback and will pass on your words of appreciation to the team.We look forward to the pleasure of welcoming you back soon.Warm regardsJai Chugh General Manager

2/10 - 너무 별로예요

Mitsunori

2022년 7월에 1박 숙박함

6/10 - 괜찮아요

ATUL

2022년 7월에 3박 숙박함
답변 제공: Jai Chugh 님, 2022년 7월 21일
Dear Guest, Greetings of the day! It was a pleasure to have you at DoubleTree by Hilton Gurugram Baani Square. It is indeed very heartwarming to learn of your enjoyable stay. We thank you for your valuable feedback and we look forward to the pleasure of welcoming you back soon. Warm regards Jai Chugh General Manager

10/10 - 훌륭해요

Sajid

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is good and they have maintained that standard
2022년 7월에 1박 숙박함
답변 제공: Jai Chugh 님, 2022년 7월 4일
Dear Guest, Greetings! Thank you for choosing to stay at DoubleTree by Hilton Gurugram Baani Square and for taking the time to share your feedback. We are delighted to know that you enjoyed your visit, and we look forward to the pleasure of welcoming you back soon. Kind regards, Jai Chugh General Manager

4/10 - 별로예요

Sharon

2022년 5월에 1박 숙박함
답변 제공: Jai Chugh 님, 2022년 5월 14일
Dear Guest, Greetings of the day! Thank you for sharing your valuable feedback of your recent stay experience with us. Kindly accept our sincere apologies for the disappointment caused. It is most unfortunate that we were unable to provide you with the seamless experience, that our brand is renowned for. We would be grateful if you could share details of your experience as this will help us improve our services. Our utmost priority is to provide you with elevating experiences with enhanced safety and hygiene protocols implemented at all guest touchpoints. We look forward to welcoming you back soon at DoubleTree by Hilton Gurugram Baani Square. Warm regards Jai Chugh General Manager

4/10 - 별로예요

Amit

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Expected the property to uphold Hilton’s brand name. But the state of rooms was deeply disturbing. Unclean towels and non-spacious rooms were just the beginning. The utensils at breakfast buffet were nasty as well. My companion found something red stuck to the bottom (inside) of his coffee mug. While at the breakfast buffet, some random guests came and asked me if they could sit with me. When I refused they were pissed about it. It was a fish market at the buffet and I am Sad I overspent on this hotel. Never again!
2022년 4월에 2박 숙박함
답변 제공: Jai Chugh 님, 2022년 5월 9일
Dear Guest, Greetings of the day! Thank you for sharing your valuable feedback of your recent stay experience with us. Kindly accept our sincere apologies for the disappointment caused. It is most unfortunate that we were unable to provide you with the seamless experience, that our brand is renowned for. Please be rest assured that we will look into the matter and escalate the same with the concerned team. Our utmost priority is to provide you with elevating experiences with enhanced safety and hygiene protocols implemented at all guest touchpoints. We look forward to welcoming you back soon at DoubleTree by Hilton Gurugram Baani Square. Warm regards Jai Chugh General Manager

4/10 - 별로예요

Garima

좋아요: 청결 상태, 직원 및 서비스
2022년 4월에 1박 숙박함

8/10 - 좋아요

Abhisheik

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place to stay, courteous staff, tasty food but services seems to be a bit over priced. One thing that was irritating was paid wifi access.
2022년 3월에 9박 숙박함
답변 제공: Jai Chugh General Manager 님, 2022년 4월 17일
Dear Guest, Greetings of the day! It was a pleasure to have you at DoubleTree by Hilton Gurugram Baani Square. It is indeed very heartwarming to learn of your enjoyable stay and that our service and facilities exceeded your expectations. We thank you for your valuable feedback and take great pride in sharing it with the team. We would like to take this opportunity to thank you for adhering to and cooperating with our hygiene and sanitization measures and protocols that are a part of our Hilton CleanStay Program, put in place to provide you with safe and secure experiences. The Hilton CleanStay program puts hygiene and cleanliness at the forefront of our operations, as we protect team members on the front line of hospitality and welcome guests back to our hotel, ensuring complete peace of mind through the stay. We look forward to the pleasure of welcoming you back soon. Warm regards Jai Chugh General Manager

8/10 - 좋아요

Rana

2022년 3월에 2박 숙박함
답변 제공: Jai Chugh General Manager 님, 2022년 4월 17일
Dear Guest, Greetings of the day! It was a pleasure to have you at DoubleTree by Hilton Gurugram Baani Square. It is indeed very heartwarming to learn of your enjoyable stay and that our service and facilities exceeded your expectations. We thank you for your valuable feedback and take great pride in sharing it with the team. We would like to take this opportunity to thank you for adhering to and cooperating with our hygiene and sanitization measures and protocols that are a part of our Hilton CleanStay Program, put in place to provide you with safe and secure experiences. The Hilton CleanStay program puts hygiene and cleanliness at the forefront of our operations, as we protect team members on the front line of hospitality and welcome guests back to our hotel, ensuring complete peace of mind through the stay. We look forward to the pleasure of welcoming you back soon. Warm regards Jai Chugh General Manager

6/10 - 괜찮아요

Ashutosh

2022년 3월에 1박 숙박함
답변 제공: Jai Chugh General Manager 님, 2022년 3월 9일
Dear Guest, Greetings! Thank you for choosing to stay at DoubleTree by Hilton Gurugram Baani Square and for taking the time to share your feedback. We look forward to welcoming you soon! Kind Regards, Jai Chugh General Manager

8/10 - 좋아요

Angam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 7박 숙박함
답변 제공: Warm Regards Jai Chugh General Manager 님, 2022년 2월 1일
Dear Guest, Greetings! Thank you for choosing to stay at DoubleTree by Hilton Gurugram Baani Square and for taking the time to share your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit. Kind Regards, Jai Chugh General Manager

2/10 - 너무 별로예요

Harshdeep

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hello there, Team. I'd like to tell you about my stay at Double Tree by Hilton Baani Square. Overall, it was a negative, if not downright pathetic, experience. I'd like to explain the specifics of my complaint. 1. Despite availability, we were not given a room on a higher floor - by Mr. Ritesh 2. The room had a sewage blockage that was not immediately resolved. It took two complaints to get it resolved. 3. We discovered ants in our room and when we requested a different room, they took us to the 7th floor and to a stinking room. 4.Despite multiple phone calls, soap and body wash were not delivered. 5. Our room card was deactivated on the fourth day, and we had to wait for 20 minutes for someone to come with a new card. 6.It took them 20 minutes to deliver a water bottle. 7.Duplicate keys were required. Nobody showed up to assist us with duplicate keys. Fortunately, I had an extra card and was able to open the door. Overall, it was a dreadful experience, and I would not recommend it.
2021년 12월에 4박 숙박함
답변 제공: Warm Regards Jai Chugh General Manager 님, 2021년 12월 26일
Dear Guest, Greetings of the Day! Thank you for sharing your valuable feedback of your recent stay with us. Kindly accept our sincere apologies for the disappointment caused. It is most unfortunate that we were unable to provide you with the seamless experience, that our brand is renowned for. Please be rest assured that I shall personally look into the matter and escalate the same with the concerned department heads. Our utmost priority is to provide you with elevating experiences with enhanced safety and hygiene protocols implemented at all guest touchpoints. We look forward to welcoming you back in a not so distant future at DoubleTree By Hilton Gurugram Baani Square.

6/10 - 괜찮아요

Swati

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Jai 님, 2021년 12월 8일
Dear Guest, Thank you very much for your recent stay with us. we appreciate you taking the time to put across your rating here. We wish welcome you back to our property not in too distant future. Thank you

10/10 - 훌륭해요

Devinder 님, Slough

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast is a winner.
2021년 11월에 3박 숙박함
답변 제공: Jai Chugh General Manager 님, 2021년 12월 1일
Dear Devinder, Greetings of the day! It was a pleasure to have you stay at DoubleTree By Hilton Gurugram Baani Square and pen down a heartening review. It is indeed very heartwarming to learn of your enjoyable stay and that our service and facilities exceeded your expectations. We thank you for your valuable feedback and take great pride in sharing it with the team. We would like to take this opportunity to thank you for adhering to and cooperating with our hygiene and sanitization measures and protocols that are a part of our Hilton CleanStay Program, put in place to provide you with safe and secure experiences. The Hilton CleanStay program puts hygiene and cleanliness at the forefront of our operations, as we protect team members on the front line of hospitality and welcome guests back to our hotel, ensuring complete peace of mind through the stay. The team and I, ardently look forward to the pleasure of welcoming you back. Warm regards Jai Chugh General Manager

2/10 - 너무 별로예요

Surjeet

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lousy stay , too many workers , under trained , poor cleanliness , but food quality good
2021년 11월에 1박 숙박함
답변 제공: Jai Chugh General Manager 님, 2021년 12월 1일
Dear Surjeet, Greetings of the Day! Thank you for taking the time out to share your valuable feedback of your recent stay experience. Kindly accept our sincere apologies for the disappointment caused. It is most unfortunate that we were unable to provide you with the seamless experience, that our brand is renowned for. Please be rest assured that I shall personally look into the matter and escalate the same with the concerned department heads. Our utmost priority is to provide you with elevating experiences with enhanced safety and hygiene protocols implemented at all guest touchpoints. We look forward to welcoming you back in a not so distant future at DoubleTree By Hilton Gurugram Baani Square. Warm Regards Jai Chugh General Manager

6/10 - 괜찮아요

Manish

2021년 10월에 3박 숙박함
답변 제공: Jai Chugh General Manager 님, 2022년 4월 25일
Dear Guest, Greetings! Thank you for choosing to stay at DoubleTree by Hilton Gurugram Baani Square and for taking the time to share your feedback. We hope to see you again on a future visit. Kind regards, Jai Chugh General Manager

10/10 - 훌륭해요

prerna 님, Oakton

2021년 10월에 4박 숙박함
답변 제공: Warm Regards Jai Chugh General Manager 님, 2022년 1월 17일
Dear Guest, Greetings! Thank you for choosing to stay at DoubleTree by Hilton Gurugram Baani Square and for taking the time to share your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit.

10/10 - 훌륭해요

Amit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff, great food, great amenities
2021년 10월에 1박 숙박함
답변 제공: Jai Chugh General Manager 님, 2021년 10월 4일
Dear Amit, Greetings of the day! It was a pleasure to have you stay at DoubleTree By Hilton Gurugram Baani Square and pen down a heartening review. It is indeed very heartwarming to learn of your enjoyable stay and that our service and facilities exceeded your expectations. We thank you for your valuable feedback and take great pride in sharing it with the team. We would like to take this opportunity to thank you for adhering to and cooperating with our hygiene and sanitization measures and protocols that are a part of our Hilton CleanStay Program, put in place to provide you with safe and secure experiences. The Hilton CleanStay program puts hygiene and cleanliness at the forefront of our operations, as we protect team members on the front line of hospitality and welcome guests back to our hotel, ensuring complete peace of mind through the stay. The team and I, ardently look forward to the pleasure of welcoming you back. Warm regards Jai Chugh General Manager

8/10 - 좋아요

Jai

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was a decent property with decent neighbourhood.
2021년 9월에 3박 숙박함
답변 제공: Jai Chugh, General Manager 님, 2021년 10월 1일
Dear Valued Guest Greetings of the day! It was a pleasure to have you stay at DoubleTree By Hilton Gurugram Baani Square and pen down a heartening review. It is indeed very heartwarming to learn of your enjoyable stay and that our service and facilities exceeded your expectations. We thank you for your valuable feedback and take great pride in sharing it with the team. We would like to take this opportunity to thank you for adhering to and cooperating with our hygiene and sanitization measures and protocols that are a part of our Hilton CleanStay Program, put in place to provide you with safe and secure experiences. The Hilton CleanStay program puts hygiene and cleanliness at the forefront of our operations, as we protect team members on the front line of hospitality and welcome guests back to our hotel, ensuring complete peace of mind through the stay. The team and I, ardently look forward to the pleasure of welcoming you back. Warm regards Jai Chugh General Manager

6/10 - 괜찮아요

Deepak

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Hotel staff are very friendly, well mannered and knowledgeable. It’s a hotel with basic amenities however they did everything to make the stay comfortable once I shared my feedback and requirements.
2021년 8월에 3박 숙박함
답변 제공: Saren Nongbri 님, 2021년 8월 30일
We appreciated for feedback. Thank You

8/10 - 좋아요

gurkaran

2021년 8월에 1박 숙박함
답변 제공: Warm Regards Jai Chugh General Manager 님, 2022년 1월 8일
Dear Guest, Greetings! Thank you for choosing to stay at DoubleTree by Hilton Gurugram Baani Square and for taking the time to share your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit.