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Reviews of Radisson Blu Hotel Guwahati

5 out of 5
Radisson Blu Hotel Guwahati
National Highway 37 Gotanagar, Guwahati, Assam

Reviews

9.0

Wonderful

Rating 10 - Excellent. 76 out of 115 reviews" "
Rating 8 - Good. 27 out of 115 reviews" "
Rating 6 - Okay. 7 out of 115 reviews" "
Rating 4 - Poor. 2 out of 115 reviews" "
Rating 2 - Terrible. 3 out of 115 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Roshan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Customer service and Room service is poor They take too long to response
Stayed 2 nights in Apr 2024

10/10 Excellent

Amon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Vivek

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Janardhana Sai, Ashburn

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Arun

Stayed 2 nights in Mar 2024

10/10 Excellent

Mayank, King of Prussia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent property and one of the best in Guwahati. Keep in mund the hotel is further out from main city (ideal for airport). One area if improvement is that the bathrooms need better flushes.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were excellent in helping sort out our travel arrangements. The Spa massage was first class.
Stayed 1 night in Jan 2024

10/10 Excellent

Manivannan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to unwind

10/10 Excellent

Yashraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Vasu Ram

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a good trip, stayed only for a day
Stayed 1 night in Nov 2023

10/10 Excellent

pankaj

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay as Usual.
Stayed 1 night in Sep 2023

10/10 Excellent

Mayank

Traveled with partner
Liked: Cleanliness
Good, comfortable rooms. Courteous staff. Food is also good. Centrally located from the airport and city.
Stayed 2 nights in Sep 2023

2/10 Terrible

Nandagopal

Disliked: Staff & service, amenities, property conditions & facilities
The curtains in the first room did not close completely and when asked the staff responded that it is going to be that way. The shower room door in the first room was not closing resulting in water seeping out of the shower room into all the bathroom. I was told that I will be moved into another room. When I went to the front desk, they were not aware of it and refused to move me for almost 30 minutes. There is a clear break down of communication between the Managers and the staff at the front desk. After checking out from the first room no one came by to give us the key to the new room. We were stranded without a room for almost 30 minutes or 45 minutes. There was again a communication break down between the front desk and the room service staff. They changed my room and gave me another room where the refrigerator was not working. The room maintenance staff is very poorly coordinated. There is a wide spread break down in communication between the room maintenance teams, front desk teams, floor managers. The whole operation is a mess. They need proper training and the chain of responsibilities has to flow among all these departments. I am very sad at the way the staff is working and very unsatisfied with my stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

Girindra kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Abhiram

Stayed 2 nights in Jul 2023

10/10 Excellent

Amit

Stayed 1 night in Jun 2023
Response from Pallabi Phukan on Jul 17, 2023
Dear Mr. Amit, We are delighted to see that you enjoyed your time at the hotel and have made a note of your valuable feedback. On behalf of our entire team members at Radisson Blu Guwahati, we thank you for your feedback and hope to serve you again! Sincerely, Pallabi Phukan Front Office Manager Radisson Blu Guwahati

10/10 Excellent

BAKUL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay
Response from Pallabi Phukan on Jan 12, 2023
Dear Bakul,We are delighted to see that you enjoyed your time at the hotel and thank you for your encouraging words. On behalf of our entire team members at Radisson Blu Guwahati, we thank you for your feedback and hope to serve you again! Sincerely, Pallabi PhukanFront Office ManagerRadisson Blu Guwahati

10/10 Excellent

Nisha

Stayed 2 nights in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Pallabi Phukan on Jun 17, 2022
Dear Guest, We are delighted to see that you enjoyed your time at the hotel and thank you for your rating. On behalf of our entire team members at Radisson Blu Guwahati, we thank you for your feedback and hope to serve you again! Sincerely, Pallabi Phukan Front Office Manager Radisson Blu Guwahati

10/10 Excellent

Vijayandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

8/10 Good

K

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Pretty awesome hotel. Great rooms an comforts.
Stayed 1 night in Dec 2021
Response from Pallabi Phukan on Dec 30, 2021
Dear Guest, We are delighted to see that you enjoyed your time at the hotel and thank you for your encouraging words. On behalf of our entire team members at Radisson Blu Guwahati, we thank you for your feedback and hope to serve you again! Sincerely, Pallabi Phukan Front Office Manager Radisson Blu Guwahati

10/10 Excellent

HARSHA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall a great experience
Stayed 1 night in Dec 2021

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

4/10 Poor

Shwetasree

Traveled with family
Liked: Cleanliness, staff & service, room comfort
In Covid times I was appalled at the open flouting of the mask rules at the property. Guests roamed around all the public areas without masks and the hotel did nothing to stop them - I had to repeatedly point it out
Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Probably the worst star-hotel in Guwahati
It was ridiculous the way the staff behaved. The worst ever stay in a Radisson for me (and I have stayed in a lot of those). The rude behavior started from the moment I got into the property. The bell boy literally wanted to chase my cab away without letting me get down, saying there was some VIP about to arrive. After a subpar stay with pretty sad breakfast throughout the week, the checkout experience sealed this stay among the worst I have ever experiences.
Stayed 1 night in Aug 2021
Response from Pallabi Phukan on Aug 23, 2021
Dear Guest, On behalf of our entire team members at Radisson Blu Guwahati, we apologize for the concerns you shared about your experience during your recent visit and have made a note of your valuable feedback. On behalf of our entire team members at Radisson Blu Guwahati, we thank you for feedback and hope to serve you again! Sincerely, Pallabi Phukan Front Office Manager Radisson Blu Guwahati

10/10 Excellent

Yumiko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Pallabi Phukan on Apr 16, 2021
Dear Yumiko, We are delighted to see that you enjoyed your time at the hotel and thank you for your rating. On behalf of our entire team members at Radisson Blu Guwahati, we thank you for your business and hope to serve you again! Sincerely, Pallabi Phukan Front Office Manager Radisson Blu Guwahati

10/10 Excellent

Gagandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Mar 2021
Response from Pallabi Phukan on Mar 25, 2021
Dear Gagandeep, We are delighted to see that you enjoyed your time at the hotel and thank you for your encouraging words. On behalf of our entire team members at Radisson Blu Guwahati, we thank you for your business and hope to serve you again! Sincerely, Pallabi Phukan Front Office Manager Radisson Blu Guwahati

10/10 Excellent

JOHNSON

Stayed 1 night in Jan 2021
Response from Pallabi Phukan on Mar 8, 2021
Dear Johnson, We are delighted to see that you enjoyed your time at the hotel and thank you for your rating. On behalf of our entire team members at Radisson Blu Guwahati, we thank you for your business and hope to serve you again! Sincerely, Pallabi Phukan Front Office Manager Radisson Blu Hotel Guwahati

10/10 Excellent

siakneithang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Pallabi Phukan on Feb 5, 2021
Dear Siakneithang, We are delighted to see that you enjoyed your time at the hotel and thank you for your rating. On behalf of our entire team members at Radisson Blu Guwahati, we thank you for your business and hope to serve you again! Sincerely, Pallabi Phukan Front Office Manager Radisson Blu Hotel Guwahati

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Saurabh Pant on Dec 9, 2019
Dear Guest, We are delighted to see that you enjoyed your time at the hotel and thank you for your rating. On behalf of our entire team members at Radisson Blu Hotel Guwahati, we thank you for your business and hope to serve you again! Sincerely, Saurabh Pant EAM-Operations Radisson Blu Hotel Guwahati

8/10 Good

Samir Ramesh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good ghotel with very average food experience
I have been staying at the hotel once a year for the last 4 odd years. The hotel is very maintained and with great facilities. The only thing I absolutely do not like about the hotel is the food at their coffee shop. I have had breakfast there, lunch there and also my dinner. The buffet is very routine with no innovation at all. The food items have remained the same over the four years that I have stayed there. The food is of average quality and taste.
Stayed 2 nights in Dec 2019
Response from Saurabh Pant on Dec 9, 2019
Dear Samir, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel and have made a note of your valuable feedback. On behalf of our entire team members at Radisson Blu Hotel Guwahati, we thank you for staying with us and hope to serve you again! Sincerely, Saurabh Pant EAM-Operations Radisson Blu Hotel Guwahati

8/10 Good

Sriya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Saurabh Pant on Dec 9, 2019
Dear Sriya, We are delighted to see that you enjoyed your time at the hotel and thank you for your rating. On behalf of our entire team members at Radisson Blu Hotel Guwahati, we thank you for your business and hope to serve you again! Sincerely, Saurabh Pant EAM-Operations Radisson Blu Hotel Guwahati

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2019
Response from Saurabh Pant on Dec 2, 2019
Dear Guest, We are delighted to see that you enjoyed your time at the hotel and thank you for your rating. On behalf of our entire team members at Radisson Blu Hotel Guwahati, we thank you for your business and hope to serve you again! Sincerely, Saurabh Pant EAM-Operations Radisson Blu Hotel Guwahati

10/10 Excellent

Mr Carsten M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior quality at Guwahati
Lovely hotel, efficient staff and good breakfast. I also took an evening meal at the Asian restaurant. The food took a little longer to be brought than i had expected but the flavours were excellent.
Stayed 1 night in Nov 2019
Response from Saurabh Pant on Dec 2, 2019
Dear Carsten, We are delighted to see that you enjoyed your time at the hotel and have made a note of your valuable feedback. On behalf of our entire team members at Radisson Blu Hotel Guwahati, we thank you for your feedback and hope to serve you again! Sincerely, Saurabh Pant EAM-Operations Radisson Blu Hotel Guwahati

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in a good position. Short distance from the temple we visited.
Stayed 2 nights in Sep 2019
Response from Saurabh Pant on Sep 30, 2019
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel and thank you for your encouraging words. On behalf of our entire team members at Radisson Blu Hotel Guwahati, we thank you for staying with us and hope to serve you again! Sincerely, Saurabh Pant EAM-Operations Radisson Blu Hotel Guwahati

2/10 Terrible

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Aug 2019
Response from Pallabi Phukan on Aug 5, 2019
Dear Guest, We appreciate you taking the time to review us and thank you for your rating. On behalf of our entire team members at Radisson Blu Hotel Guwahati, we thank you for staying with us and hope to serve you again! Sincerely, Pallabi Pukhan Front Office Manager

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019
Response from Pallabi Phukan on Jun 3, 2019
Dear Guest, We are delighted to see that you enjoyed your time at the hotel and thank you for your rating. On behalf of our entire team members at Radisson Blu Hotel Guwahati, we thank you for your business and hope to serve you again! Sincerely, Pallabi Phukan Front Office Manager Radisson Blu Hotel Guwahati

10/10 Excellent

Edna D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Pallabi Phukan on May 9, 2019
Dear Edna, We are delighted to see that you enjoyed your time at the hotel and thank you for your rating. On behalf of our entire team members at Radisson Blu Hotel Guwahati, we thank you for your business and hope to serve you again! Sincerely, Pallabi Phukan Front Office Manager Radisson Blu Hotel Guwahati

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Apr 2019
Response from Pallabi Phukan on Apr 30, 2019
Dear Rakesh, We are delighted to see that you enjoyed your time at the hotel and thank you for your rating. On behalf of our entire team members at Radisson Blu Hotel Guwahati, we thank you for your business and hope to serve you again! Sincerely, Pallabi Phukan Front Office Manager Radisson Blu Hotel Guwahati

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Pallabi Phukan on Apr 20, 2019
Dear Guest, We are delighted to see that you enjoyed your time at the hotel and thank you for your rating. On behalf of our entire team members at Radisson Blu Hotel Guwahati, we thank you for your business and hope to serve you again! Sincerely, Pallabi Phukan Front Office Manager Radisson Blu Hotel Guwahati

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019
Response from Pallabi Phukan on Apr 15, 2019
Dear Guest, We are delighted to see that you enjoyed your time at the hotel and thank you for your rating. On behalf of our entire team members at Radisson Blu Hotel Guwahati, we thank you for your feedback and hope to serve you again! Sincerely, Pallabi Phukan Front Office Manager Radisson Blu Hotel Guwahati

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Very nice hotel, especially the variety at the buffet
Stayed 1 night in Mar 2019
Response from Pallabi Phukan on Apr 8, 2019
Dear Harry, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel and thank you for your encouraging words. On behalf of our entire team members at Radisson Blu Hotel Guwahati, we thank you for staying with us and hope to serve you again! Sincerely, Pallabi Pukhan Front Office Manager

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2019
Response from Pallabi Phukan on Apr 8, 2019
Dear Gayle, We are delighted to see that you enjoyed your time at the hotel and thank you for your encouraging words. On behalf of our entire team members at Radisson Blu Hotel Guwahati, we thank you for your feedback and hope to serve you again! Sincerely, Pallabi Phukan Front Office Manager Radisson Blu Hotel Guwahati

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love everything here very excellent place for all to relax staff very incredible and service is very nice top service in all areas
Stayed 1 night in Feb 2019
Response from Pallabi Phukan on Feb 28, 2019
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel and thank you for your encouraging words. On behalf of our entire team members at Radisson Blu Hotel Guwahati, we thank you for staying with us and hope to serve you again! Sincerely, Pallabi Pukhan Front Office Manager

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Based on the accommodations and amenities this hotel is over priced. There is only two rooms with two beds.
Stayed 3 nights in Feb 2019
Response from Pallabi Pukhan on Feb 28, 2019
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel and have made a note of your valuable feedback. On behalf of our entire team members at Radisson Blu Hotel Guwahati, we thank you for staying with us and hope to serve you again! Sincerely, Pallabi Pukhan Front Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of options to eat. Great ambience. Lovely staff.
Stayed 1 night in Jan 2019
Response from Pallabi Pukhan on Jan 31, 2019
Dear Guest, We appreciate you taking the time to review us through Expedia. We are delighted to see that you enjoyed your time at the hotel and thank you for your encouraging words. On behalf of our entire team members at Radisson Blu Hotel Guwahati, we thank you for staying with us and hope to serve you again! Sincerely, Pallabi Pukhan Front Office Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good Hotel, especially when visiting Guwhati for the temple.
Stayed 2 nights in Jan 2019
Response from Pallabi Phukan on Jan 31, 2019
Dear Guest, We appreciate you taking the time to review us through Expedia. We are delighted to see that you enjoyed your time at the hotel and thank you for your encouraging words. On behalf of our entire team members at Radisson Blu Hotel Guwahati, we thank you for staying with us and hope to serve you again! Sincerely, Pallabi Pukhan Front Office Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and very relaxing hotel with hill view. Staff are excellent.Good parking facility.Food is really good.
Stayed 1 night in Jan 2019
Response from Pallabi Pukhan on Jan 29, 2019
Dear Ajay, We appreciate you taking the time to review us through Expedia. We are delighted to see that you enjoyed your time at the hotel and thank you for your encouraging words. On behalf of our entire team members at Radisson Blu Hotel Guwahati, we thank you for staying with us and hope to serve you again! Sincerely, Pallabi Pukhan Front Office Manager

6/10 Okay

ALOKESH

Liked: Property conditions & facilities, room comfort
The breakfast buffet used to be better when I visited this hotel last year. Overall it is still my fav though in guahati
Stayed 1 night in Oct 2018