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Top Hakone Hotel Reviews

Hakone Gora KARAKU (ORIX HOTELS & RESORTS)
10/10 Excellent
"From the moment we arrived, this luxury hotel exceeded every expectation. The scenery was absolutely breathtaking — surrounded by peaceful nature and stunning views that instantly made us feel relaxed and refreshed. Our room featured a private onsen, which was one of the highlights of the stay. Soaking in the warm water while enjoying the quiet atmosphere was truly unforgettable. The dining experience was exceptional. The Michelin-starred dinner was beautifully presented and every dish was crafted with incredible attention to detail and flavor. Breakfast was equally impressive, with a wonderful selection of fresh and high-quality ingredients. What made this stay even more special was the tranquility of the hotel. It was so quiet and peaceful that I had one of the best sleeps I’ve had in a very long time. The entire experience felt deeply relaxing and rejuvenating. The staff were extremely polite, respectful, and attentive throughout our stay. Their hospitality made us feel genuinely welcomed and cared for at every moment. Overall, it was a wonderful experience from beginning to end. I highly recommend this hotel to anyone looking for luxury, relaxation, exceptional food, and unforgettable hospitality. We cannot wait to return."

Hakone Kowakien TEN-YU
10/10 Excellent
"The food selection was amazing and when our A/C didn’t work in one of our rooms, they quickly relocated us to another set of rooms, with a beautiful view and massage chairs! The kids loved it!"

Hyatt Regency Hakone Resort and Spa
4/10 Poor
"Overpriced. Rooms are nice, but food is very basic. Breakfast is ok. Staff is very nice and amazing. They don’t have a gym which I don’t understand why. The hotel has a shuttle bus that takes you everywhere for free which is very nice."

Hotel Indigo Hakone Gora by IHG
8/10 Good
"The property is pretty remote. Make sure you time your Shinkansen with the hotel shuttles of your can find yourself waiting a long time. We took a taxi to the hotel which was 7200Y. Loved the public onsen and the private onsen. Breakfast and Dinner were not great for the price you are paying so we opted to eat off property instead"

Hakone Kowakien
10/10 Excellent
"Our stay at Hakone Kowakien was wonderful. Just to clarify we stay in the Hakone Kowakien Hotel. (Not the Ten-yu) I notice there were mix up of reviews when I was researching the hotel before our trip. The area around the hotel are breathtaking and the grounds beautiful. They are doing some work outside of the dining area while we were there so the windows are covered up and you don’t get a view while you are eating. We opted for breakfast and dinner during our stay. They had a good variety of food to choose from. I find I had a hard time trying everything because I get full long before that. It is a buffet so it does feel a bit chaotic and cafeteria like. But it worked well for us as a family. My son can eat whatever he likes. Our room was on the 5th floor overlooking the mountains and trees. It was a nice change of scenery after spending 5 nights in the middle of Tokyo. The rooms are minimal but clean and in great condition. We enjoyed the Onsen on the roof. I find it was a great way to wake up in the morning and wished I had stay longer to enjoy it. We also booked a private bath. For ¥2500 I highly recommend it if you are shy. We also made use of the pass to Yunessun. We only went to the part where you wear a bathing suit. Over all we enjoyed it. The change room and showers were clean. The pools are a little hit and miss. It has definitely passed its prime. It is worth a go if the hotel gives you free passes to go there but I would not pay much to go in otherwise."

Rakuten STAY TERRACE Hakone Kowakudani
10/10 Excellent
"Great room/ kitchen/ bathroom with an amazing view"

Hakone Ashinoko Hanaori(ORIX HOTELS & RESORTS)
10/10 Excellent
"This hotel was amazing. 5 out of 5 stars, only a 2 minute convenient walk from the bus station, and the amenities were incredible. We stayed in a room that had a private onsen, which was very romantic for my husband and I’s stay. Along with the open air hot springs, the amenities here were amazing. The hotel included complimentary breakfast and dinner buffets which were delicious! Will definitely be back when in Japan again!"

The Fujiya Hotel
10/10 Excellent
"I felt completely at ease from the moment I arrived, as I was treated with the utmost courtesy. The restaurants and bars were elegant yet welcoming, and with many international staff members working at reception, the bell desk and in the restaurants, language barriers are unlikely to be an issue. It seemed that over half the guests were from overseas, and I imagine they thoroughly enjoyed their stay as well. I had stayed here before the major refurbishment, and at the time my impression was simply that it was rather old (though I assumed that was to be expected of a classic hotel). This time, however, the historic building has been beautifully preserved, with meticulous maintenance ensuring it is spotlessly clean. Furthermore, the antique furniture appears to have had its cushions and upholstery reupholstered, making it both visually appealing and comfortable. The hot spring facilities were spacious and comfortable, complete with a sauna and a cold plunge bathtub; I was surprised to find that the hot spring water was even piped directly into the bathroom in my room. I would certainly like to stay here again."

The Prince Hakone Lake Ashinoko
10/10 Excellent
"Excellent property - beautiful setting."