Entire chalet
The Moo
4.0 star property
Photo gallery for The Moo
The Moo by The Hakuba Collection provides amenities like a firepit and laundry facilities. Guests can connect to free in-room WiFi.
Entire chalet
6 bedrooms5 bathroomsSleeps 14403 sq m
Popular amenities
- Kitchen
- Washer
- Dryer
- Parking included
- Free WiFi
- Air conditioning
Add dates for prices
About this property
The Moo
- Upscale chalet near Hakuba Happo-One Ski Area
- The Moo by The Hakuba Collection provides amenities like a firepit and laundry facilities. Stay connected with free in-room WiFi.
- Additional perks include:
- Free self parking
- Express check-out, babysitting (surcharge), and barbecue grills
- Tour/ticket assistance, snow sports gear, and smoke-free premises
- Room features
- All guestrooms are individually furnished, and include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like separate sitting areas and separate dining areas.
- More amenities include:
- 5 bathrooms with heated floors and bidets
- 75-inch flat-screen TVs with premium channels
- Private yards, wardrobes/closets, and separate sitting areas
Property amenities
Ski
- Cross-country skiing nearby
- Downhill skiing nearby
- Ski area nearby
- Ski equipment rentals nearby
- Ski lessons nearby
- Ski lifts nearby
- Ski passes
- Ski runs nearby
- Ski shuttle nearby
- Ski storage
- Snow tubing nearby
- Snowboarding nearby
Internet
- Available in the accommodation: Free WiFi
Parking and transportation
- Ski shuttle nearby
- Car recommended
- Free covered self parking on site
Family friendly
- Babysitting (surcharge)
Kitchen
- Cleaning supplies
- Coffee/tea maker
- Cookware, dishware, and utensils
- Dishwasher
- Electric kettle
- Espresso maker
- Freezer
- Full-sized refrigerator/freezer
- Ice maker
- Kitchen island
- Microwave
- Oven
- Paper towels
- Rice cooker
- Stovetop
- Toaster
Dining
- Dining table
Bedrooms
- 6 bedrooms
- Bedsheets provided
Bathroom
- 5 private bathrooms
- Bidet
- Hair dryer
- Heated bathroom floor
- Shampoo
- Slippers
- Soap
- Toilet paper
- Towels provided
Living spaces
- Dining table
- Separate dining area
- Separate sitting area
- Window screens
Entertainment
- 75-inch flat-screen TV with premium digital channels
Outdoor areas
- Charcoal grill
- Firepit
- Yard
Laundry
- Laundry detergent
- Laundry facilities
- Washer/dryer
Work spaces
- Desk chair
- Laptop workspace
Comfort
- Air conditioning
- Heating
Pets
- No pets allowed
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Stair-free path to entrance
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Smoking not allowed
Services and conveniences
- Blackout drapes
- Free local calls
- Free long-distance calls
- Guidebooks
- Iron/ironing board
- Local maps
- Luggage storage
- Phone
- Restaurant dining guides
- Tour and ticket assistance
- Virtual front desk
Location highlights
- In the mountains
Things to do
- Ski passes
- Ski storage
- Snow sports gear
- Ice skating nearby
- Sledding nearby
- Snowmobiling nearby
- Snowshoeing nearby
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- Individual decor
- Individual furnishings
- Soundproofing
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Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 20
Check-out
Check-out before 10:00 AM
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools
Access methods
Access code, host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are available for JPY 5000.0 per stay
Smoking
Smoking is not permitted
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
- Crib (infant bed) fee: JPY 5000.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
About the neighborhood
Located in Echo Land, a neighborhood in Hakuba, this chalet is in the mountains. Hakuba Happo-One Ski Area and Hakuba Goryu Ski Resort are worth checking out if an activity is on the agenda. Hakuba Mini Train Park and Yupuru Kizakiko are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and snowshoeing. Visit our Hakuba travel guide
View more Chalets in Hakuba
3020-604 Hokujo, Hakuba, Nagano, 399-9301
What's nearby
Hakuba Ski Jumping Stadium3 min walk - 0.3 km
Hakuba Happo-One Ski Area3 min drive - 1.4 km- Hakuba Art Museum7 min walk - 0.7 km
- Happo-one Adam Gondola6 min drive - 2.7 km
- Hakuba Olympic Museum6 min drive - 1.7 km
Getting around
- Hakuba Station10 min drive
- Shinshu - Matsumoto Airport (MMJ)88 min drive
Restaurants
- トロイメライ12 min walk
- ミーティア11 min walk
- Sounds Like Café3 min walk
- 胡座屋 Aguraya5 min walk
- Calico3 min walk
Frequently asked questions
Is The Moo by The Hakuba Collection pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at The Moo by The Hakuba Collection?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.
What time is check-out at The Moo by The Hakuba Collection?
Check-out is at 10:00 AM.
Where is The Moo by The Hakuba Collection located?
Located in Echo Land, this chalet is within 1 mi (2 km) of Hakuba Ski Jumping Stadium and Hakuba Happo-One Ski Area. Hakuba Art Museum and Hakuba Saegusa Art Museum are also within 10 minutes. Hakuba Station is 30 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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