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VR 해밀턴 여행 후기

4 out of 5
VR 해밀턴
237 Victoria Street, Hamilton

이용 후기

6.4
평점 10 - 훌륭해요. 1001개 이용 후기 중 152개" "
평점 8 - 좋아요. 1001개 이용 후기 중 285개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 251개" "
평점 4 - 별로예요. 1001개 이용 후기 중 165개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 148개" "

7.2/10

청결 상태

7.2/10

직원 및 서비스

6.2/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

6/10 - 괜찮아요

Hyun Nam

단체 여행
2023년 9월에 2박 숙박함
답변 제공: reception 님, 2023년 9월 11일
Dear Hyun,Thank you for choosing VR Hamilton.RegardsReservation

8/10 - 좋아요

SangYoung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
넓고 쾌적한 방, 그러나 공간 활용이 조금 덜 되어서 휑해보였다. 겨울이라 아무래도 추웠는데, 히터가 하나쯤 더 있었으면 좋겠다
2019년 6월에 1박 숙박함
답변 제공: VR Hamilton Team 님, 2019년 6월 29일
Dear Sang, Thank you for taking the time to review your stay. Your feedback is extremely valuable to us, as we strive to improve with every and each stay. We do take pride in catering to our guests needs the best way we can. We look forward to seeing next time in Hamilton. Regards VR Hamilton Team

6/10 - 괜찮아요

Yong Soo

좋아요: 직원 및 서비스
2019년 4월에 1박 숙박함
답변 제공: Ashwin 님, 2019년 4월 26일
Dear Guest, Thank you for choosing VR Hamilton for your recent stay. With Regards Front Office Manager

6/10 - 괜찮아요

daniel h.

좋아요: 청결 상태
객실상태는 괜찮으나 소음이...
객실 크기나 전반적인 관리상태는 좋았어요 다만 외벽에 있는 덕트에서 들여오는 소음이 밤에도... 덕분에 편하게 숙면을 취할수 없었답니다. 아참.. 저희가 갔을땐 엘리베이터가 고장나서 계단으로 다녀야해서 좀 불편했어요... 혹시나 이용하실분들은 주차장쪽 객실 말고 반대편으로 달라고 하세요....^^
2018년 12월에 1박 숙박함
답변 제공: Front Office Manager 님, 2019년 2월 16일
Dear Guest, Thank you for choosing VR Hamilton for your recent stay and posting a valuable feedback for us. Your feedback is important to us and serves us as a tool required for improvement. With Regards Front Office Manager

10/10 - 훌륭해요

Min

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함
답변 제공: Front Office Manager 님, 2019년 2월 16일
Dear Guest, Thank you for choosing VR Hamilton for your recent stay and posting a valuable feedback for us. Your feedback is important to us and serves us as a tool required for improvement. With Regards Front Office Manager

8/10 - 좋아요

Yeaji

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2018년 6월에 1박 숙박함
답변 제공: Pallavi Bhatnagar 님, 2018년 7월 3일
Hello Yeaji, Thank you for taking time to review VR Hamilton Hotel. Should your plans bring you back to Hamilton, please visit us again. Look forward to welcoming you. Kind Regards, Pallavi Bhatnagar Revenue and Marketing Manager VR Hamilton Hotel

8/10 - 좋아요

HYEJIN

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 10월에 4박 숙박함
답변 제공: Steve 님, 2017년 11월 23일
Dear Guest, Thank you for choosing VR Hamilton for your recent stay and posting a valuable feedback for us. Your feedback is important to us and serves us as a tool required for improvement. With Regards Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
좋아요
2017년 9월에 1박 숙박함
답변 제공: Steve 님, 2017년 10월 1일
Dear Guest, Thank you for choosing VR Hamilton for your recent stay and posting a valuable feedback for us. Your feedback is important to us and serves us as a tool required for improvement. With Regards Front Office Manager

8/10 - 좋아요

Jongug

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
old hotel but it is clean and silence
2017년 7월에 3박 숙박함
답변 제공: Steve 님, 2017년 7월 18일
Dear Guest, Thank you for choosing VR Hamilton for your recent stay and posting a valuable feedback for us. Your feedback is important to us and serves us as a tool required for improvement. With Regards Front Office Manager

8/10 - 좋아요

Flow

좋아요: 청결 상태, 직원 및 서비스
Staff member was super nice and helpful especially with their carpark times as we were there for a family function so getting up early and getting back late
2024년 5월에 2박 숙박함
답변 제공: Reception 님, 2024년 5월 27일
Dear Flow,Thank you for your lovely review and time for posting feedback.Have a good day.Kind RegardsVR Hamilton

8/10 - 좋아요

Jordan

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 2박 숙박함
답변 제공: Reception 님, 2024년 5월 27일
Dear Jordan,Thank you for your giving us point on your stay .Kind RegardsVR Hamilton

8/10 - 좋아요

Ivan

We enjoyed our stay. The pace was nice and clean but bathrooms need to be replaced. Would stay again.
2024년 5월에 2박 숙박함
답변 제공: Reception 님, 2024년 5월 27일
Dear Ivan,Thank you for your feedback on your stay.We have noted down your feedback for better improvement .Hope to see you again .Kind RegardsVR Hamilton

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great accommodation right in the centre of town, perfect for an overnight or two.
2024년 5월에 1박 숙박함
답변 제공: reception 님, 2024년 5월 24일
Dear George ,Thank you for feedback and time for posting .Hope to see you again .Have a good day .Kind RegardsVR Hamilton

6/10 - 괜찮아요

Jaimee

좋아요: 청결 상태
Stayed a few times and will be back. great price for location. Some nights get noisey more than others, but on theain street. Close to food and shopping
2024년 5월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 5월 17일
Dear Jaime, Thank you for staying with us at VR Hamilton Hotel and for sharing your experience. We are glad to know that your stay with us was enjoyable. At VR Hamilton, we believe in providing best-in-class services and we are happy that we exceeded your expectations. We appreciate your time for posting valuable feedback about our hotel. We will wait to welcome you in your future visits. Best Regards

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well situated for my needs. Staff were efficient and helpful. Great room with all that I required. Centrally located for food.
2024년 5월에 2박 숙박함
답변 제공: Reservation 님, 2024년 5월 15일
Dear ,Thank you for lovely feedback.Hope to see you again .Have a good day .Kind RegardsVR Hamilton

10/10 - 훌륭해요

Gail

가족 여행
This is an old hotel but quite unusual and unique we have stayed there many times. The position is in the centre of city with restaurants, cafes and bars at your fingertips and the staff are great very friendly, helpful and obliging. Enjoy Gail D
2024년 5월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 5월 11일
Dear Gail, Thank you for staying with us at VR Hamilton Hotel and for sharing your experience. We are glad to know that your stay with us was enjoyable. At VR Hamilton, we believe in providing best-in-class services and we are happy that we exceeded your expectations. We appreciate your time for posting valuable feedback about our hotel. We will wait to welcome you in your future visits. Best Regards

8/10 - 좋아요

Alexandra

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I love how beautiful the building look. It was very quite.
2024년 4월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 5월 11일
Dear Alexandra, Thank you for staying with us at VR Hamilton Hotel and for sharing your experience. We are glad to know that your stay with us was enjoyable. At VR Hamilton, we believe in providing best-in-class services and we are happy that we exceeded your expectations. We appreciate your time for posting valuable feedback about our hotel. We will wait to welcome you in your future visits. Best Regards

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 5월 11일
Dear Mathew, Thank you for your feedback & Thank you for staying with us at VR Hamilton Hotel! Kind Regards

2/10 - 너무 별로예요

Harender

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
OLD
2024년 5월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 5월 11일
Dear Harender, Thank you for staying with us & Thank you for your feedback. We are sorry that we didn't meet your expectations how we wish you can elaborate more. Kind Regards

8/10 - 좋아요

Mairi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great value. Lovely staff. Cool old building. Walkable to lots of bar’s & restaurants.
2024년 5월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 5월 11일
Dear Mairi, Thank you for staying with us at VR Hamilton Hotel and for sharing your experience. We are glad to know that your stay with us was enjoyable. At VR Hamilton, we believe in providing best-in-class services and we are happy that we exceeded your expectations. We appreciate your time for posting valuable feedback about our hotel. We will wait to welcome you in your future visits. Best Regards

8/10 - 좋아요

Simon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a great old place, loads of room and charm. We stayed Saturday night and the whole neighbourhood was rocking, great if you want to be in the centre of the action, if not you should ask for a room round the back, it may be quieter
2024년 4월에 1박 숙박함
답변 제공: Reception 님, 2024년 4월 29일
Dear Simon,Hope you enjoyed the stay. Our reception is open 24 hours on weekends if any problem in the future you can dial o from the room telephone and get assistance if you get disturbed and can always keep a note on the booking so we can assign the requested room depending upon availabity .Kind RegardsVR Hamilton

8/10 - 좋아요

Jeanette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old buildings being restored. Noise from the street but was ok
2024년 4월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 4월 20일
Dear Jeanette, Thank you for staying with us at VR Hamilton Hotel! We appreciate your time for posting valuable feedback about our hotel. We hope to see you again on your next visit. Kind Regards - VR Hamilton

6/10 - 괜찮아요

Jane

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
.
2024년 4월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 4월 17일
Dear Jane, Thank you for staying with us at VR Hamilton Hotel! We appreciate your time for giving us feedback. We hope to see you again on your next visit. Kind Regards

6/10 - 괜찮아요

Blue

가족 여행
별로예요: 숙박 시설 상태 및 시설
Great location But it needs a revamp plus the toilet take a bit off getting used to as the water is half way a the bowl
2024년 4월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 4월 12일
Dear Blue, Thank you for staying with us at VR Hamilton Hotel and for sharing your experience. Please accept our sincerest apologies for all the inconvenience. However, the hotel is still in the process of refurbishment. We appreciate your time for posting valuable feedback about our hotel & we hope to see you on your next visit. Kind Regards

10/10 - 훌륭해요

Rodolphe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good for families
2024년 4월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 4월 12일
Dear Rodolphe, Thank you for choosing VR Hamilton Hotel. We are glad to know that your stay with us was enjoyable. At VR Hamilton, we believe in providing best-in-class services and we are happy that we exceeded your expectations. We appreciate your time for posting valuable feedback about our hotel. We will wait to welcome you in your future visits. Best Regards

6/10 - 괜찮아요

Neville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Street noise ,people off their face, until 3.30 am. Weird noise for 30 mins on floor or above about 2?am.
2024년 4월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 4월 9일
Dear Neville, Thank you for choosing VR Hamilton Hotel! Please accept our sincerest apologies for all the challenges you had to face during your stay with us. However, street noise is unavoidable due to the main street location. If it's from inside the hotel we advise the guest to stop, if not even a warning is given they will be evicted from the property. Again, we are deeply sorry for the inconvenience. We appreciate your time for posting valuable feedback about our hotel. Kind Regards

8/10 - 좋아요

Robert

2024년 3월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 4월 20일
Dear Robert, Thank you for choosing VR Hamilton Hotel! We appreciate your time for posting valuable feedback about our hotel & we hope to see you again on your next visit. Kind Regards

6/10 - 괜찮아요

John

연인과의 여행
좋아요: 청결 상태
Good location and lovely bones but showing lots of signs that it's not being well maintained. Poor parking facilities, plumbing not working well, lift weight limit reduced and it bangs and shudders during operation, broken mirrors, worn carpets etc. It's still nice but it needs work.
2024년 3월에 2박 숙박함
답변 제공: VR Hamilton 님, 2024년 3월 20일
Dear John, Thank you for choosing VR Hamilton Hotel!Please accept our sincerest apologies for all the inconvenience. However, the hotel is in the slow process of refurbishment. For car park, It is on a first come, first served basis. Once the car park is allocated to you upon your arrival, then it will be yours throughout your stay. We appreciate your time for posting valuable feedback about our hotel & we hope to see you on your next visit. Kind Regards!

6/10 - 괜찮아요

Gregory

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
On a busy street and a old style hotel
2024년 2월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 3월 3일
Dear Gregory, Thank you for staying with us at VR Hamilton Hotel! We appreciate your time for posting valuable feedback about our hotel & we hope to see you on your next visit. Kind Regards - VR Hamilton

8/10 - 좋아요

Maya

2024년 2월에 5박 숙박함
답변 제공: VR Hamilton 님, 2024년 3월 20일
Dear Maya, Thank you for staying with us at VR Hamilton Hotel! We appreciate your time for giving us feed back, we hope to see you in your future visit. Kind Regards!

8/10 - 좋아요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great location
Location was close to everything we needed.. Staff tried there best to keep everyone happy. Description of property slightly misleading said that it had a laundry no laundry to be found on the premises att all
2024년 2월에 2박 숙박함
답변 제공: VR Hamilton 님, 2024년 2월 22일
Dear Ashley, Thank you for staying with us at VR Hamilton Hotel. We are glad to know that you appreciate the hard work of our Team. We will carefully check the information written on our website to avoid any inconvenience in the future. We appreciate your time for posting valuable feedback about our hotel & we hope to see you on your next visit. Kind Regards - VR Hamilton

6/10 - 괜찮아요

Scott

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Room size was good. Shower pressure weak. TV needing size increase.
2024년 2월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 2월 17일
Dear Scott, Thank you for choosing VR Hamilton Hotel! Please accept our sincerest apologies for all the inconvenience. We appreciate you for letting us know about the shower. However, it's already been fixed and changed into a new one. We will take note of your suggestions & Thank you for your valuable feedback. Kind Regard - VR Hamilton

10/10 - 훌륭해요

Alimu

2024년 1월에 5박 숙박함
답변 제공: VR Hamilton 님, 2024년 3월 20일
Dear Alimu, Thank you for staying with us at VR Hamilton Hotel! We appreciate your time for giving us feed back, we hope to see you in your future visit. Kind Regards!

10/10 - 훌륭해요

Karl

가족 여행
좋아요: 직원 및 서비스
We were impressed how the property was being kept up and enjoyed our stay. Front desk staff was fantastic and local restaurant was very nice. We would definitely stay again!
2024년 2월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 2월 10일
Dear Guest, Thank you for choosing VR Hamilton Hotel. We are glad to know that your stay with us was enjoyable. At VR Hamilton, we believe in providing best-in-class services and we are happy that we exceeded your expectations. We appreciate your time for posting valuable feedback about our hotel. We will wait to welcome you in your future visits. Best Regards VR Hamilton

6/10 - 괜찮아요

Christopher

2024년 2월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 2월 10일
Dear Christopher, Thank you for choosing VR Hamilton Hotel! We appreciate your time to give us a rating. We hope to see you in your future visits. Kind Regards - VR Hamilton

10/10 - 훌륭해요

Shahin 님, Kerikeri

좋아요: 청결 상태, 직원 및 서비스
Room was really good but parking was really bad
2024년 1월에 2박 숙박함
답변 제공: VR Hamilton 님, 2024년 2월 10일
Dear Guest, Thank you for choosing VR Hamilton Hotel. We are glad to know that your stay with us was enjoyable. The hotel car park is on a first come first serve basis as we only have limited spots. We appreciate your time for posting valuable feedback about our hotel. We will wait to welcome you in your future visits. Best Regards VR Hamilton

4/10 - 별로예요

Elizabeth

연인과의 여행, 아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No in house bar or dinning. Room key had to be reprogrammed daily even though the stay was multiple days. Found four items under bed plus had not seen a vacuum in ages. Over priced for tarrif. Bath/shower was a nightmare accident waiting too Happen. Noise from street until 4am both nights. Fighting oposite, traffic noise. A tired and run down hotel. Bed covers badly stained. Two adjoining restaurants back entrances opened into the Hotel reception area even though the Hotel Main door was lock coded for guest entrance after 10pm. Car parking and terraces close when reception closes At 10pm. But these 2 restaurants have access to hotel areas after 10pm when no hotel staff are present. This is a security risk for Hotel patrons. The stairs and lift are not key carded so the entire upper floors are accessible . On the plus side convenient to downtown if you do not have your own transportation. Walkable to Cafès, restaurants.and Casino.
2024년 2월에 2박 숙박함
답변 제공: VR Hamilton 님, 2024년 2월 10일
Dear Elizabeth, Thank you for choosing VR Hamilton Hotel! Please accept our sincerest apologies for all of the challenges you had to face during your stay with us. The Housekeeping is already brief to do the cleaning properly. However, street noise is unavoidable as we are on the main street location. For security purposes, we are closing the car park & terrace at 10 PM. We appreciate your time for giving us valuable feedback about our hotel and we will relay the message to the Management regarding your concern. Kind Regards - VR Hamilton

10/10 - 훌륭해요

Kelvin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Service and nice tidy room. Thanx - Will stay again!!!
2024년 1월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 2월 1일
Dear Kelvin, Thank you for choosing VR Hamilton Hotel. We are glad to know that your stay with us was enjoyable. At VR Hamilton, we believe in providing best-in-class services and we are happy that we exceeded your expectations. We appreciate your time for posting valuable feedback about our hotel. We will wait to welcome you in your future visits. Best Regards VR Hamilton

10/10 - 훌륭해요

Tawhanga

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very large room with high ceilings and windows that open. This place has great character and the staff are very friendly
2024년 1월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 2월 1일
Dear Tawhanga, Thank you for choosing VR Hamilton Hotel. We are glad to know that your stay with us was enjoyable. At VR Hamilton, we believe in providing best-in-class services and we are happy that we exceeded your expectations. We appreciate your time for posting valuable feedback about our hotel. We will wait to welcome you in your future visits. Best Regards VR Hamilton

6/10 - 괜찮아요

Lance

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Excellent location very run down service was excellent
2024년 1월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 2월 1일
Dear Lance, Thank you for choosing VR Hamilton Hotel! We are glad to know that you like our location & our service. The hotel is in a slow process of refurbishment. At VR Hamilton, we believe in providing best-in-class services and we are happy that we exceeded your expectations. We appreciate your time for posting valuable feedback about our hotel. We will wait to welcome you in your future visits. Best Regards VR Hamilton

10/10 - 훌륭해요

Prabhjeet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent customer service and spacious room with a large bathroom. Enjoyed my stay and would consider staying in VR again.
2024년 1월에 2박 숙박함
답변 제공: VR Hamilton 님, 2024년 1월 30일
Dear Guest, Thank you for choosing VR Hamilton Hotel. We are glad to know that your stay with us was enjoyable. At VR Hamilton, we believe in providing best-in-class services and we are happy that we exceeded your expectations. We appreciate your time for posting valuable feedback about our hotel. We will wait to welcome you in your future visits. Best Regards VR Hamilton

6/10 - 괜찮아요

Christine

좋아요: 청결 상태
Great location. Overpowering
2024년 1월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 1월 30일
Dear Guest, Thank you for choosing VR Hamilton Hotel. We are glad to know that your stay with us was enjoyable. At VR Hamilton, we believe in providing best-in-class services and we are happy that we exceeded your expectations. We appreciate your time for posting valuable feedback about our hotel. We will wait to welcome you in your future visits. Best Regards VR Hamilton

10/10 - 훌륭해요

Janice

2024년 1월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 3월 20일
Dear Janice, Thank you for staying with us at VR Hamilton Hotel! We appreciate your time for giving us feed back, we hope to see you in your future visit. Kind Regards!

2/10 - 너무 별로예요

Tautua

2024년 1월에 2박 숙박함
답변 제공: VR Hamilton 님, 2024년 3월 20일
Dear Alimu, Thank you for staying with us at VR Hamilton Hotel! Please accept our sincerest apologies if we didn't meet your expectations. We appreciate your time for giving us feed back. Kind Regards!

8/10 - 좋아요

Teri

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 1월 30일
Dear Guest, Thank you for choosing VR Hamilton Hotel. We are glad to know that your stay with us was enjoyable. At VR Hamilton, we believe in providing best-in-class services and we are happy that we exceeded your expectations. We appreciate your time for posting valuable feedback about our hotel. We will wait to welcome you in your future visits. Best Regards VR Hamilton

6/10 - 괜찮아요

Ginette 님, PAPEETE

단체 여행
L’hôtel est ancien, et vieillot ,nous n’étions pas bien placés, le logement était en bas des escaliers, d’où la difficulté de descendre les marches compte tenu de notre opération du genou à 2’personnes sur 3, le personnel avec un accueil moyen,… en gros nous n’étions pas satisfaits. Par contre l’avantage que l’hôtel est bien placé. Je ne le recommande pas. Je laisse les clients le tester.
2024년 1월에 3박 숙박함
답변 제공: VR Hamilton 님, 2024년 1월 20일
Dear Guest, Thank you for staying with us at VR Hamilton Hotel! Please accept our sincerest apologies for all the challenges you had to face during your stay with us. We regret that if we knew you had a condition with your knee, we assigned a more convenient room for you. We appreciate your time for posting valuable feedback about our hotel. Kind Regards - VR Hamilton

6/10 - 괜찮아요

Raewyn

연인과의 여행
좋아요: 청결 상태
Other guests were inconsiderate not keeping their noise levels low A little consideration goes a long way 😞 Staff were friendly enough I just struggled with the fact while booking us in they were talking in their own language
2024년 1월에 2박 숙박함
답변 제공: VR Hamilton 님, 2024년 1월 20일
Dear Guest, Thank you for staying with us at VR Hamilton Hotel! Please accept our sincerest apologies for all the inconvenience caused. We already brief & train the staff to practice good customer service & professionalism using universal language at all times. We appreciate your time for posting valuable feedback about our hotel & we hope to see you again in your future visits. Kind Regards - VR Hamilton

8/10 - 좋아요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel and staff were lovely. Very helpful receptionist. The room was good, spacious and the kids loved the very squishy beds! A little dated in parts but did us for the night. The walls are very thin and you could hear everything the neighbour was doing from watching their TV to them even coughing (and other bodily functions)! Outside was very noisy but this was to be somewhat expected with the location of the hotel (near the bar/club district) and that it was a Friday night however the constant revving of a motorbike or car engine at 3am was not pleasant. Over all was OK and we have booked to come back
2024년 1월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 1월 20일
Dear Guest, Thank you for staying with us at VR Hamilton Hotel! We are glad to know that you enjoyed your stay with us & for your intention to come back. However, we do apologize for the noise as it's unavoidable, exactly what you said because of the location. We appreciate your time for posting valuable feedback about our hotel & we hope to see you in your future visits. Best Regards - VR Hamilton

6/10 - 괜찮아요

Jordyn

연인과의 여행
별로예요: 편의 시설/서비스
I It was okay nothing out if the ordinary, basically just another hotel. Not happy about the fact nowhere meantioned a bond payment which left my partner and I without the ability to do anything for our 2 night stay! Will not be back
2024년 1월에 2박 숙박함
답변 제공: VR Hamilton 님, 2024년 1월 20일
Dear Guest, Thank you for staying with us at VR Hamilton Hotel! We sincerely apologize for the inconvenience caused. We are afraid that the Bond or Security damage deposit is mentioned on the website & it's refundable on check out time. We appreciate your time for posting valuable feedback about our hotel. Kind Regards - VR Hamilton

6/10 - 괜찮아요

Paul

별로예요: 직원 및 서비스, 편의 시설/서비스
Would stay there again.
2024년 1월에 1박 숙박함
답변 제공: VR Hamilton 님, 2024년 1월 20일
Dear Guest, Thank you for staying with us at VR Hamilton Hotel! We are glad that you enjoyed your stay with us and your intention to come back. We appreciate your time for posting valuable feedback about our hotel & we hope to see you in your future visits. Kind Regards - VR Hamilton