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레인스턴 하우스 호텔 여행 후기

3.5 out of 5
레인스턴 하우스 호텔
Woodman Lane, Sparsholt, Winchester, England

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 223개 이용 후기 중 167개" "
평점 8 - 좋아요. 223개 이용 후기 중 37개" "
평점 6 - 괜찮아요. 223개 이용 후기 중 10개" "
평점 4 - 별로예요. 223개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 223개 이용 후기 중 1개" "

9.8/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

kenneth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 3박 숙박함

10/10 - 훌륭해요

John

2022년 4월에 3박 숙박함

10/10 - 훌륭해요

Gareth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stately home from home
Very nice stay in a stately home. Staff are extremely friendly and helpful, and the food is high quality
2022년 2월에 2박 숙박함

10/10 - 훌륭해요

Lesley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 11월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent food and service
2021년 6월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great tasting menu
Great food and service overall. Tasting menu was brilliant. Room was a little tired looking. Also could have had a mini bar. Overall would recommend.
2020년 12월에 1박 숙박함

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 1박 숙박함

10/10 - 훌륭해요

Simon 님, Cambridge

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely fabulous stay at Lainston. Superb room, restaurant and staff. Lovely grounds. Simply brilliant.
2020년 10월에 1박 숙박함

10/10 - 훌륭해요

Robert 님, Essex

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel and gardens excellent service. Nice comfortable room Food was superb
2020년 9월에 1박 숙박함

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함

10/10 - 훌륭해요

Sam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함
답변 제공: James Webb 님, 2020년 3월 29일
Thank you for your 10/10 rating of Lainston House. We look forward to welcoming you back again in the near future. Kind regards, James Webb Operations Manager.

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous
Superb staff, fantastic hotel
2020년 3월에 2박 숙박함
답변 제공: James Webb 님, 2020년 3월 29일
Thank you for your fabulous review of Lainston House. I shall share your glowing comments with the rest of the team and look forward to welcoming you back again soon. Kind regards, James Webb Operations Manager.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stunning Hotel
Beautiful hotel, gorgeous room with fabulous views, immaculately clean, delicious breakfast, helpful staff. Would definitely stay here again.
2020년 3월에 1박 숙박함
답변 제공: James Webb 님, 2020년 3월 29일
Thank you for taking the time to share you glowing review of Lainston House. It's a pleasure to read how much you appreciated the hospitality provided by the team and I shall share your kind comments with all of them. We look forward to welcoming you back again in the not too distant future. Kind regards, James Webb Operations Manager.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함
답변 제공: James Webb 님, 2020년 3월 7일
Thank you for your 5/5 rating of Lainston House. We look forward to welcoming you back again soon. Kind regards, James Webb Operations Manager.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The standard of our room was very good , temperature just right and bed very comfortable. Bathroom was luxurious with underfloor heating and aquavision. View from the room was magnificent over the parkland and gardens.
2020년 2월에 4박 숙박함
답변 제공: James Webb 님, 2020년 2월 27일
Thank you for your kind review of Lainston House. I shall share your glowing feedback with the rest of the team and look forward to welcoming you back again soon. Kind regards, James Webb Operations Manager.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 2박 숙박함
답변 제공: James Webb 님, 2020년 2월 20일
Thank you for your 10/10 review of Lainston House. We look forward to welcoming you back again soon. Kind regards, James Webb Operations Manager.

10/10 - 훌륭해요

실제 이용하신 고객

2020년 1월에 6박 숙박함
답변 제공: James Webb 님, 2020년 2월 5일
Thank you for your 5/5 review of Lainston House. We look forward to welcoming you back again soon. Kind regards, James Webb Operations Manager.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
It is a lovely hotel but the service was terrible! We had to ask for drinks at the bar and struggled to get a waiter’s attention. We
2019년 12월에 1박 숙박함
답변 제공: James Webb 님, 2020년 1월 5일
Please accept my sincere apologies for the lack of attention given to you during your visit. Your feedback will be shared with the senior team for them to act upon. I do hope that we will have the opportunity to welcome you back again in the near future. Best intentions, James Webb Operations Manager.

10/10 - 훌륭해요

Toby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: James Webb 님, 2020년 1월 2일
Thank you for your 10/10 rating of Lainston House. We look forward to welcoming you back again soon. Kind regards, James Webb Operations Manager

10/10 - 훌륭해요

Hannah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: James Webb 님, 2019년 12월 29일
Thank you for your 10/10 review of Lainston House. We look forward to welcoming you back again soon. Kind regards, James Webb Operations Manager.

10/10 - 훌륭해요

Sue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Impressive house, lovely room but a little let down by the need to climb up and down stairs when clearly i was not going to be able to easily as I had crutches
2019년 12월에 1박 숙박함
답변 제공: James Webb 님, 2019년 12월 29일
Thank you for taking the time to share your review. I do hope that we will have the opportunity to welcome you back again soon and provide you with a room which will exceed your expectations. Kind regards, James Webb Operations Manager

10/10 - 훌륭해요

Sarah

2019년 12월에 2박 숙박함

10/10 - 훌륭해요

Lillian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful Getaway!
Beautiful hotel just moments from Winchester. Amazing accommodations, stay and food!!
2019년 11월에 1박 숙박함
답변 제공: James Webb 님, 2019년 11월 30일
Thank you for your kind review of Lainston House. We look forward to welcoming you back again soon. Kind regards, James Webb Operations Manager.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 11월에 2박 숙박함
답변 제공: James Webb 님, 2019년 11월 30일
Thank you for your 10/10 rating of Lainston House. We look forward to welcoming you back again in the near future. Kind regards, James Webb Operations Manager.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함
답변 제공: James Webb 님, 2019년 11월 23일
Thank you for scoring Lainston House 10/10. We look forward to welcoming you back again soon. Kind regards, James Webb Operations Manager.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had an amazing stay here. The whole hotel is beautiful and as you walk into reception to be greeted by a roaring fire with wellies all around it, you know you are going to enjoy your stay. Everywhere was immaculate, the rooms were very well equipped. We had afternoon tea, which was lovely, and plenty of good quality cocktails. Breakfast was excellent too. Lovely, lovely staff. Can't fault it, amazing hotel.
2019년 11월에 1박 숙박함
답변 제공: James Webb 님, 2019년 11월 11일
Thank you for your glowing review of Lainston House. It's a real pleasure to hear how much you enjoyed your time with us. Please rest assured I will share your kind comments with all of the team here at Lainston House. We look forward to welcoming you back again soon. Kind regards, James Webb Operations Manager.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
C’est un endroit merveilleux et magique. Une fois arrivés, il y a un très grand parc arboré et l’hôtel est magnifique. J’ai vraiment vraiment adoré. C’est un endroit où le temps est suspendu. L’hôtel nous a réservé de jolies attentions pour nos deux chiens dans la chambre ( 2couchages, 2 bouteilles d’eau, friandises pour chien ). Le lit est super confortable et dans la salle de bain ( douche+baignoire) la douche pluie est vraiment super. Nous avons dîné et pris le petit déjeuner. La cuisine est sophistiquée et délicieuse. Les produits bio viennent du potager enchanteur de l’hôtel et il y a une fauconnerie. C’est vraiment un coup de cœur et je le recommande vivement.
2019년 10월에 1박 숙박함
답변 제공: James Webb 님, 2019년 11월 2일
Thank you for your kind review of Lainston House. I am pleased to hear the four of you were well looked after and I shall share your review with the rest of the team. We look forward to welcoming you all back again soon. Kind regards, James Webb Operations Manager.

8/10 - 좋아요

Kim

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Communication lacking
The hotel, the grounds, the people were great. What they need to work on is communication. We had booked months prior the Falconry Experience and it was confirmed. The day before (around 4pm) we were to participate we went to the front desk to see where we were to go the next day. They said come to the front desk 15 minutes before our event. We did. They told us to go to Falconry area so we walked there. We were taking pictures waiting for our falcon and guide to show up. They never came. About 10 minutes later the front desk person came and told us the event was canceled and that it had been canceled since the day before. He told us that they could not reach us the day before. We were staying at the hotel so there was no reason they could not have contacted us especially when we asked about it the day it was canceled. Also they tried to charge us for it when we checked out, but then changed her tune when we said you canceled it. If we had known the day it was canceled we could have made arrangements to go to Stonehenge. It was too late so we lost a day. Communication is needed.
2019년 10월에 5박 숙박함
답변 제공: James Webb 님, 2019년 11월 2일
Thank you for taking the time to write your review. Please accept my sincere apologies for the break down in communication and I am sorry to hear that it had such a negative effect on your stay. I have discussed your feedback with the senior team to ensure that there are no future occurrences of this sort. I do hope that this will not deter you from visiting us again in the future. Best intentions, James Webb Operations Manager

6/10 - 괜찮아요

Graham

좋아요: 청결 상태, 직원 및 서비스
2019년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfy beds, great nights sleep
Only small moan is the time it takes to get the cooked breakfast once ordered.
2019년 10월에 1박 숙박함
답변 제공: James Webb 님, 2019년 10월 11일
Thank you for taking the time to share your review. I am pleased to hear that you enjoyed your time with us and shall share your constructive feedback with both the Restaurant and Kitchen teams. We look forward to welcoming you back again soon. Kind regards, James Webb Operations Manager.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Fantastic Destination just on its own
Lainston House is amazing! We have stayed here twice and will come back again. Everything is impeccable. The food is truly for gourmands. The little ruin of a chapel, history and grounds are well worth exploring. Our only regret was that the falconer was on vacation. Gives us an excuse to come back
2019년 9월에 2박 숙박함
답변 제공: James Webb 님, 2019년 10월 11일
Thank you for your lovely review of Lainston House. I shall share your glowing feedback with all of the team and we look forward to welcoming you back again in the not too distant future. Kind regards, James Webb Operations Manager.

10/10 - 훌륭해요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: James Webb 님, 2019년 9월 18일
Thank you for your 10/10 rating of Lainston House. We look forward to welcoming you back again soon. Kind regards, James Webb Operations Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We attended a wedding in the nearby church. For those with large cars, the roads are tiny. Leave the Bentley at home and use the nanny’s car.
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

Bimal Roy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Delightful hotel with friending and attentive staf
Delightful hotel with friending and attentive staff. Highly recommended for a special break
2019년 8월에 1박 숙박함
답변 제공: James Webb 님, 2019년 8월 28일
Thank you for taking the time to share your delightful review of Lainston House. I shall share your kind comments with the rest of the team and look forward to welcoming you back again soon. Kind regards, James Webb Operations Manager.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thanks for the hospitality and the wonderful staff at The Lainston House. The reception team were superb, especially Kamile and the Portuguese chap. I actually wish I could have booked and stayed for longer. See you back soon!
2019년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Incredible hotel!
2019년 8월에 2박 숙박함
답변 제공: James Webb 님, 2019년 8월 25일
Thank you for your kind review of Lainston House. We look forward to welcoming you back again soon. Kind regards, James Webb Operations Manager.

10/10 - 훌륭해요

Jan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely gorgeous setting.
The hotel is set in the most wonderful setting and I would love to come back and explore more. There is a cookery school and falconery too. I would have rated service and comfort higher but, for me, the bed was a bit worn on one side and not supportive or comfortable. The pillows and bedding were lovely but the zip in the middle of the duvet was annoying. Shower and jacuzzi bath lovely. Small slip up at breakfast when the coffee ordered turned into tea but otherwise very nice and service with a smile. Excellent welcome and check out with staff genuinely concerned for your enjoyment.
2019년 8월에 1박 숙박함
답변 제공: James Webb 님, 2019년 8월 8일
Thank you for your kind and constructive review of Lainston House. I shall share you review with all of the team here at Lainston House and look forward to welcoming you back again soon. Kind regards, James Webb Operations Manager.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cadre magnifique, petit déjeuner excellent, personnel attentionné. Nous avons bénéficié en prime d’un surclassement magnifique avec une suite à la place d’une chambre la plus simple ! Bref tout était excellent !!
2019년 8월에 1박 숙박함
답변 제공: James Webb 님, 2019년 8월 8일
Thank you for taking the time to share your excellent review of Lainston House. We look forward to welcoming you back again soon. Kind regards, James Webb Operations Manager

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스
Lovely hotel with great staff. We were given a complimentary upgrade which was greatly appreciated but unfortunately because we were on the top floor - the heat was very uncomfortable. It would be great to install a form of cooling system.
2019년 8월에 2박 숙박함
답변 제공: James Webb 님, 2019년 8월 8일
Thank you for taking the time to share your review. I am pleased hear that you enjoyed your upgrade and as well as the hospitality provided by the team. I shall share your kind feedback with the rest of the team and look forward to welcoming you back again soon. Kind regards, James Webb Operations Manager

10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Taking the bikes for a ride around the grounds and the surrounding forest was quite lovely
2019년 7월에 2박 숙박함
답변 제공: James Webb 님, 2019년 8월 3일
Thank you for your kind review of Lainston House. I am pleased to hear that you made time to enjoy a bike ride around the surrounding areas. We look for to inviting you back for many more adventures. Kind regards, James Webb Operations Manager.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Das Hotel ist eine top Adresse auch für einen kurzen Stopp. Die Fahrt durchs Tor zum Hotel ist schon ein Knaller. Es ist in sehr gutem Zustand und bietet alle Annehmlichkeiten. Das Personal ist zugewandt und aufmerksam. Das Bad ist sensationell (Fernseher eingebaut), die Dusche Weltklasse. Wir haben die Dinner Option genommen, trotz des Preises ein Must have! Das Frühstück, so wie man es erträumt! Top-Scoring für dieses Ziel
2019년 7월에 1박 숙박함
답변 제공: James Webb 님, 2019년 8월 2일
Thank you for your glowing review of Lainston House. I am pleased to hear how much you enjoyed your dining experiences as well as the hospitality provided by the team. I shall share your kind comments with all of the team here at Lainston House and look forward to welcoming you back again in the not too distant future. Kind regards, James Webb Operations Manager.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Skøn oplevelse!
Fantastisk oplevelse i de flotteste omgivelser. Alt er i top på dette sted! Et sted man gerne vil vende tilbage til, og anbefale til andre.
2019년 7월에 1박 숙박함
답변 제공: James Webb 님, 2019년 7월 31일
Thank you for your 10/10 review of Lainston House. We look forward to welcoming you back again soon . Kind regards, James Webb Operations Manager.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: James Webb 님, 2019년 7월 25일
Thank you for your 10/10 review of Lainston House. We look forward to welcoming you back again soon. Kind regards, James Webb Operations Manager.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Entered into 18th Century England!
Place exceeded my expectations in every way! Very romantic! Bucolic setting! It was like being in a Jane Austen novel. Excellent service! Bathroom was AMAZING!
2019년 7월에 1박 숙박함
답변 제공: James Webb 님, 2019년 7월 9일
Thank you for your lovely review of Lainston House. I shall share your kind comments with the rest of the team and look forward to welcoming you back again soon. Kind regards, James Webb Operations Manger

10/10 - 훌륭해요

Gordon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great 15 hours stay.
Just an all round pleasant stay. Service excellent and room very comfortable. Staff responsive, efficient and friendly. Food....room service easy to order and good quality.
2019년 7월에 1박 숙박함
답변 제공: James Webb 님, 2019년 7월 7일
Thank you for taking the time to review your 15 hours here at Lainston House. I am pleased to hear how much you enjoyed your time with us and shall share you kind comments with the rest of the team. We look forward to welcoming you back again soon. Kind regards, James Webb Operations Manager.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have visited this property before and always found it a very special traditional country house hotel with exceptional services. The food is amazing.
2019년 6월에 1박 숙박함
답변 제공: James Webb 님, 2019년 7월 4일
Thank you for your glowing 5* review of Lainston House. I am pleased to hear how much you appreciated the hospitality provided by the team and very much look forward to welcoming you back again on the not too distant future. Kind regards, James Webb Operations Manager

10/10 - 훌륭해요

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단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beutiful property with lovely gardens. Very clean and friendly staff. The lady at the reception desk on Friday 28th June went above and beyond to help us with our booking. Excellent customer service.
2019년 6월에 1박 숙박함
답변 제공: James Webb 님, 2019년 7월 3일
Thank you for your kind review of Lainston House. I am pleased to hear just how much you enjoyed your time with us and shall share your kind comments with the rest of the team. We look forward to welcoming you back again soon. Kind regards, James Webb Operations Manager.

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 6월에 1박 숙박함
답변 제공: James Webb 님, 2019년 6월 12일
Sorry to see that you were not happy during your time with us. I do hope that we will have the opportunity to welcome you back again in the not too distant future and provide you with a stay which will exceed your expectations. Kind regards, James Webb Operations Manager.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 1박 숙박함
답변 제공: James Webb 님, 2019년 5월 29일
Thank you for your 5* review of Lainston House. We look forward to welcoming you back again in the not too distant future. Kind regards, James Webb Operations Manager.