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레드 라이언 호텔 여행 후기

3 out of 5
레드 라이언 호텔
Red Lion Lane, Basingstoke, England

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 763개 이용 후기 중 265개" "
평점 8 - 좋아요. 763개 이용 후기 중 302개" "
평점 6 - 괜찮아요. 763개 이용 후기 중 134개" "
평점 4 - 별로예요. 763개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 763개 이용 후기 중 18개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
나름 괜찮은 호텔
위치도 좋고 아주 좋았습니다.

10/10 - 훌륭해요

Cici

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff in particular were great. Welcoming, courteous, friendly but professional, caring and thoughtful. My room was pretty good but I guess a little tired. There was no noise from the pub or other areas around. I slept well.
2024년 5월에 1박 숙박함

4/10 - 별로예요

Gerrie

별로예요: 숙박 시설 상태 및 시설
The room was very smelly nothing like the pictures don’t believe for a second I got the quality i requested if i did I glad i didn’t opt for a lesser standard. Felt very itchy at night no bites but was itchy
2024년 5월에 1박 숙박함

4/10 - 별로예요

Tracy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We stayed in a Superior Double room (18). The mattress was terrible, old a saggy, resulting in a terrible nights sleep, definitely needs changing. Also bedside lamp had no bulb in it meaning us having to swap lamps around.
2024년 4월에 1박 숙박함
답변 제공: Kay :) 님, 2024년 4월 29일
Hi Tracy, Thank you for your review. I am dishearteend to hear that we did not met your expectations during your stay. I have passed your comments to our housekeeping and maintenance teams for further review and hope this has not put you off returning. We look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

6/10 - 괜찮아요

Steven 님, Calgary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Walls between room very thin. Heard all conversation from neighboring room. Staff were friendly. Nice breakfast.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Nice pleasant hotel Helpful friendly staff
2024년 4월에 1박 숙박함
답변 제공: Kay :) 님, 2024년 4월 29일
Hi Mary, Thank you for your review. I am glad that we met your expectations during your stay and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

8/10 - 좋아요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Kay :) 님, 2024년 4월 25일
Hi Mike, Thank you for your review. I am glad that we met your expectations during your stay and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

8/10 - 좋아요

Edward

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good size room, cleanliness and located in the centre of town. Free parking at the hotel.
2024년 4월에 1박 숙박함
답변 제공: Kay :) 님, 2024년 4월 18일
Hi Edward, Thank you for your review. I am glad that we met your expectations during your stay and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

10/10 - 훌륭해요

Lee

2024년 4월에 1박 숙박함
답변 제공: Kay :) 님, 2024년 5월 2일
Hi Lee, Thank you for your review. I am glad that we met your expectations during your stay and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

10/10 - 훌륭해요

Bevlyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely receptionist who was very helpful.
2024년 3월에 1박 숙박함
답변 제공: Kay :) 님, 2024년 3월 23일
Hi Bevlyn, Thank you for your review. I am glad that we met your expectations during your stay and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

8/10 - 좋아요

Jonathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Reasonable accommodation in Basingstoke
2024년 3월에 1박 숙박함
답변 제공: Kay :) 님, 2024년 3월 23일
Hi Jonathan, Thank you for your review. I am glad that we met your expectations during your stay and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

8/10 - 좋아요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Hotel building and interior is very dated, however could not fault the service, very attentive and friendly service
2024년 3월에 2박 숙박함
답변 제공: Kay :) 님, 2024년 3월 15일
Hi David, Thank you for your review. I am glad that we met your expectations during your stay and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

10/10 - 훌륭해요

ann

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Nice hotel great reception rooms nice would say the net curtains leave something to be desired spoiled the overall appearance.
2024년 2월에 1박 숙박함
답변 제공: Kay :) 님, 2024년 2월 23일
Hi, Thank you for your review. I am glad to hear that you enjoyed your stay with us at the Red Lion. We look forward to welcoming you back on your next visit to Basingstoke. Thanks, Kay

8/10 - 좋아요

ann

2024년 2월에 1박 숙박함
답변 제공: Kay :) 님, 2024년 3월 23일
Hi Ann, Thank you for your review. I am glad that we met your expectations during your stay and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

10/10 - 훌륭해요

Belinda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All excellent following the refurb. Only constructive feedback we would give is if hotel not full and not too many for breakfast to serve this to order for the cooked items as ours were barely lukewarm. Am sure that could reduce wastage and so costs and customer satisfaction.
2024년 2월에 1박 숙박함
답변 제공: Kay 님, 2024년 2월 15일
Hi Belinda, Thank you for your review. I am glad that we met your expectations during your stay I have passed the feedback onto the kitchen team regarding breakfast and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

8/10 - 좋아요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Over all nice place to stay. A little dated and a few cob Webs. Bed comfortable bathroom clean great shower bedroom nice and warm too warm turned the heating down. Limited evening menu but lots of bars and restaurants in the local area. Freshly cooked breakfast to order. I’m a light sleeper and they gave me a room to the back of the property which was ok however the window did not close tight enough so I could here traffic noise and the bin lorry Monday morning, however this did not make it a terrible or bad stay. Over all yes would stay again.
2024년 2월에 2박 숙박함
답변 제공: Kay :) 님, 2024년 2월 8일
Hi Paul, Thank you for your review. I am glad that we met your expectations during your stay and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

10/10 - 훌륭해요

karen

2024년 1월에 1박 숙박함
답변 제공: Kay :) 님, 2024년 1월 29일
Hi Karen, Thank you for your review. I am glad that we met your expectations during your stay and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice room located in a very good area. Staff was very welcoming.
2024년 1월에 1박 숙박함
답변 제공: lorraine 님, 2024년 1월 26일
Hi KevinThank you for your kind words Hopefully see you again soonKind RegardsLorraine

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
No sleep again!
Worst nights sleep to date! I am guessing there is something loose on the roof and the wind is blowing it. This is the second time I have had a terrible night at this hotel. Basingstoke really does lack affordable hotels. Think I will be forced to sleep in my car next time! At least I will get a better night sleep.
2024년 1월에 1박 숙박함
답변 제공: Kay 님, 2024년 1월 29일
Hello, I am sorry to hear that you have not had a great night's sleep. Regrettably, you have not provided any information to help me assist in locating your booking to see which room you were allocated to see if I can locate an issue. I would love to be able to look into this for you, please can you contact the hotel with a bit more information regarding the dates you stayed for me to investigate further. Thank you and I look forward to hearing from you soon

10/10 - 훌륭해요

David

2024년 1월에 1박 숙박함
답변 제공: Kay 님, 2024년 1월 18일
Hi David, Thank you for your lovely review, I am glad to hear that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Basingstoke.

8/10 - 좋아요

matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and tidy helpful staff.
The rooms were clean tidy but a little tired. The beds were comfy and the staff were very friendly and helpful. Altogether a good experience.
2024년 1월에 1박 숙박함
답변 제공: Kay 님, 2024년 1월 18일
Hi MatthewThank you for your lovely review, I am glad to hear that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Basingstoke.

8/10 - 좋아요

Shinichi 님, Nakayama,Midori,Yokohama

2023년 12월에 7박 숙박함
답변 제공: lorraine 님, 2024년 1월 26일
Hello ShinichiThank you for your 4 starsKind RegardsLorraine

8/10 - 좋아요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Kay 님, 2023년 12월 22일
Hi Claire, Thanks for your review. I am glad to hear you enjoyed your stay with us and we look forward to welcoming you on your next visit to Basingstoke.

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Kay 님, 2023년 12월 16일
Hi Susan, Thank you for your review. I am glad to hear that you enjoyed your stay with us and look forward to welcoming you on your next visit to Basingstoke.

8/10 - 좋아요

Pam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
frustration
The main problem we had stemmed from the fact there are two Red Lion Hotels on Red Lion Lane. Our SATNAV took us to the wrong one. It was frustrating as we had taken 6 1/2 hours to get from Manchester However when we finally got to the correct one the hotel was fine
2023년 12월에 1박 숙박함
답변 제공: Kay 님, 2023년 12월 22일
Hi Pam,I am sorry to hear that your SAT NAV took you to the wrong hotel, I believe that there is only one in Basingstoke with the postcode - RG21 7LX. But I am glad to hear that when you arrived everything was to your liking and we look forward to welcoming you back on your next trip to basingstoke.

6/10 - 괜찮아요

Martin

Basingstoke
Pretty basic and dated rooms. Breakfast was OK
2023년 12월에 1박 숙박함
답변 제공: Kay 님, 2023년 12월 16일
Hi Martin, Thank you for your review. I am glad to hear that you enjoyed your stay with us and look forward to welcoming you on your next visit to Basingstoke.

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스
Excellent value for money. Friendly, welcoming staff. Good location for town centre. Buffet style cooked breakfast which was delicious. Would definitely return. Highly recommend.
2023년 12월에 1박 숙박함
답변 제공: lorraine 님, 2023년 12월 5일
Dear KarenThank you so much for your lovely comments, we look forward to seeing you again very soon Have a great ChristmasKind RegardsLorraine

10/10 - 훌륭해요

Kelly 님, Berwick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely accommodation, staff were very helpful, close to all restaurants, cafes and transport. We really enjoyed our stay
2023년 11월에 5박 숙박함
답변 제공: lorraine 님, 2023년 12월 5일
Dear KellyThank you so much for your lovely comments, we look forward to seeing you again very soon Have a great ChristmasKind RegardsLorraine

10/10 - 훌륭해요

Kelly 님, Berwick

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had such an amazing stay at the Red Lion, the rooms were spacious, the bathroom was very nice, bed was comfortable and we loved that it was also short and easy walk to restaurants, cafes and transportation. The staff were so lovely from check-in and the duration of our stay. I would definitely stay here again
답변 제공: lorraine 님, 2023년 12월 5일
Dear KellyThank you so much for your lovely comments, we look forward to seeing you again very soon Have a great ChristmasKind RegardsLorraine

10/10 - 훌륭해요

Gareth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel is centrally located in Basingstoke and is ideally situated if You are attending a performance at The Haymarket Theatre as it is a mere 2 minute walk away. Complimentary parking is also provided for the duration of your stay which in My case was overnight.Getting in from the cold it was pleasing to find that the heating was on in the 3rd floor room which I had been allocated.
2023년 11월에 1박 숙박함
답변 제공: lorraine 님, 2023년 11월 30일
Dear GarethThank you for your kind words, hope to see you again soon Kind RegardsLorraine

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good price for a comfortable hotel in the town centre
2023년 11월에 1박 숙박함
답변 제공: lorraine 님, 2023년 11월 30일
Dear RichardThank you for your four starsHope to see you again soon Kind RegardsLorraine

8/10 - 좋아요

Colin

2023년 11월에 1박 숙박함
답변 제공: Kay 님, 2023년 12월 16일
Hi Colin, Thank you for your review. I am glad to hear that you enjoyed your stay with us and look forward to welcoming you on your next visit to Basingstoke.

8/10 - 좋아요

Anthony

2023년 11월에 1박 숙박함
답변 제공: Kay :) 님, 2023년 11월 27일
Hi AnthonyThank you for your review. I am pleased that you enjoyed your stay with us. We look forward to seeing you on your return visit to Basingstoke.

10/10 - 훌륭해요

Frances

2023년 11월에 1박 숙박함
답변 제공: Kay 님, 2023년 11월 23일
Hi FrancesThank you for your review. I am glad to hear that you enjoyed your stay with us and we look forward to welcoming you back on your next visit to Basingstoke

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Another pleasant stay.
The Red Lion Hotel has been my go-to hotel in Basingstoke for a few years. It's in a great location near the top of town and Festival Place. The room was pleasant and clean, there's adequate free parking, and breakfast was nice and reasonably priced. There are cheaper hotels, but you get what you pay for.
2023년 11월에 1박 숙박함
답변 제공: Kay 님, 2023년 11월 23일
Hi JohnThank you for your great review. I am glad to hear that you enjoyed your stay with us and that we are your go to hotel, its always nice to welcome you back when you next visit Basingstoke.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Ágætur kostur í Basingstoke
Prýðilegt herbergi, gott rúm og baðið fínt. Morgunverður góður. Veitingasalurinn var þó ekki opnaður klukkan 17:30 eins og auglýst var. Það var eini mínusinn. Steinsnar frá miðbæ, verslunarmiðstöð og menningarhöll, rútustöð og lestarstöð.
2023년 11월에 1박 숙박함
답변 제공: Kay 님, 2023년 11월 23일
Hi HelgiThank you for your review. I am glad to hear that you enjoyed your stay with us. I apologise the restaurant was not open at 5.30pm (as you stayed on a Thursday we dont open till 6 - We are in the processing of updating the guest information) We do hope that this didnt put you off and we look forward to welcoming you back on your next visit to Basingstoke

10/10 - 훌륭해요

Jim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Splendid Hotel
good spacious room, cleaned daily. Lovely people working everywhere in the hotel. good breakfast every morning. The hotel is in the centre of the town and the parking at the hotel is free. would use this hotel again if we visit anywhere near Basingstoke again.
2023년 11월에 5박 숙박함
답변 제공: Kay 님, 2023년 11월 23일
Hi JimThank you for your review. I am glad to hear that you enjoyed your stay with us and we look forward to welcoming you back on your next visit to Basingstoke

8/10 - 좋아요

Brian

2023년 11월에 2박 숙박함
답변 제공: Kay 님, 2023년 11월 23일
Hi BrianThank you for your review. I am glad to hear that you enjoyed your stay with us and we look forward to welcoming you back on your next visit to Basingstoke

10/10 - 훌륭해요

Corine

2023년 11월에 1박 숙박함
답변 제공: Kay 님, 2023년 11월 10일
Hi Corine, Thanks for your review. I am glad to hear that you enjoyed your stay with us at the Red Lion Hotel and we look forward to welcoming you on your next visit to Basingstoke.

6/10 - 괜찮아요

Timothy

좋아요: 직원 및 서비스
Convenient location
2023년 10월에 2박 숙박함
답변 제공: Kay 님, 2023년 11월 10일
Hi Timothy, Thanks for your review. I am glad to hear that you enjoyed your stay with us at the Red Lion Hotel and we look forward to welcoming you on your next visit to Basingstoke.

10/10 - 훌륭해요

Natalie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: lorraine 님, 2023년 11월 2일
Hi NatalieThank you for the 10 out 10 Kind RegardsLorraine

6/10 - 괜찮아요

Mark

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Kay 님, 2023년 11월 10일
Hi Mark, Thanks for your review. I am glad to hear that you enjoyed your stay with us at the Red Lion Hotel and we look forward to welcoming you on your next visit to Basingstoke.

10/10 - 훌륭해요

Andrew

2023년 10월에 1박 숙박함
답변 제공: lorraine 님, 2023년 11월 2일
Hi AndrewThank you for the 10 out of 10Kind RegardsLorraine

10/10 - 훌륭해요

Robert

2023년 10월에 3박 숙박함
답변 제공: lorraine 님, 2023년 11월 2일
Hi Robert Thank you for the 10 out 10 Kind RegardsLorraine

4/10 - 별로예요

Ian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No GB News, not happy.
All was good, friendly staff, great breakfast. Big car park and comfy beds. Walking distance to pubs and restaurants and 6 or 7 Turkish hairdressers. Where is GB News on the TV? Not available on their package I was told. Sorry I probably won't return as I don't subscribe to the main stream propaganda.
2023년 10월에 3박 숙박함
답변 제공: Kay 님, 2023년 11월 10일
Hi Ian, Thanks for your review. I am glad to hear that you enjoyed your stay with us at the Red Lion Hotel, I am disheartened to hear that you are not happy that with the choices of News programmes within our channel selections. This is out with our control and as we have Freeview channels available, it is their decision which channels they have available. We do hope this doesn't affect your decision and look forward to welcoming you on your next visit to Basingstoke.

8/10 - 좋아요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: lorraine 님, 2023년 10월 3일
Hi Andrew Thank you for your high score

10/10 - 훌륭해요

Duncan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value and cleanliness in comparison to other chains
2023년 9월에 2박 숙박함
답변 제공: Kay :) 님, 2023년 9월 30일
Hi Duncan, Thanks for your review. I am glad to hear that you enjoyed your stay with us at the Red Lion Hotel and we look forward to welcoming you on your next visit to Basingstoke.

8/10 - 좋아요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Short stay
Clean and comfortable room! Very friendly and helpful staff! Good breakfast and service.
2023년 9월에 1박 숙박함
답변 제공: lorraine 님, 2023년 9월 30일
Dear KevinThank you for your kind words We look forward to seeing you again soonKind RegardsLorraine

10/10 - 훌륭해요

Hakan

2023년 9월에 3박 숙박함
답변 제공: lorraine 님, 2023년 9월 30일
Dear HakanThank you for your high scoreLook forward to seeing you again soonKind RegardsLorraine

8/10 - 좋아요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Kay :) 님, 2023년 9월 25일
Hi Lee, Thank you for your review. I am glad that we met your expectations during your stay and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks