Aparthotel

Shama Heda Serviced Apartments

Property class: 4

Choose dates to view prices

You can look forward to dry cleaning/laundry services, a gym, and a business center at Shama Heda Serviced Apartments. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Apartment, 1 Bedroom (62 Sq Meters)

A hotel room with a bed, a desk, a chair, a sofa, a decorative screen, and a painting on the wall.

Apartment, 1 Bedroom (62 Sq Meters)

  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Apartment, 1 Bedroom (2 Twin Bed, 62 Sqm)

A hotel room with two beds, a nightstand, a lamp, and a painting on the wall.

Apartment, 1 Bedroom (2 Twin Bed, 62 Sqm)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Apartment, 1 Bedroom

A hotel room with a large window offering a city view, a bed, a chair, and a nightstand.

Deluxe Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Apartment, 1 Bedroom

A hotel room with a large window, a bed with white bedding, a nightstand with a vase of flowers, and a painting on the wall.

Deluxe Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Apartment, 2 Bedrooms (2 King Bed, 123 Sq Meters)

A modern hotel room with a large bed, bedside tables, a reading lamp, and a view of the city through the window.

Apartment, 2 Bedrooms (2 King Bed, 123 Sq Meters)

  • 123 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free wired internet

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About the neighborhood

Located in Qiantang neighborhood, Shama Heda Serviced Apartments is connected to a shopping center. Travelers eager for a bit of culture can stop by Hangzhou Grand Theatre, while those who have shopping on the agenda may want to visit MIXC Mall and Hangzhou China Silk Town. Check out an event or a game at Hangzhou Stadium, and consider making time for Westlake Culture Plaza, a top attraction not to be missed. Visit our Hangzhou travel guide
View more Aparthotels in Hangzhou
Map
No. 600 Jinshan Avenue, 20th Floor, Building 5, IBC, Hangzhou, Zhejiang, 310018

What's nearby

  • A serene lake with a traditional pavilion, a wooden bridge, and a pagoda in the distance.
    West Lake
    36 min drive - 25.2 km
  • Zhejiang University Huajiachi Campus
    28 min drive - 19.4 km
  • Wulin Square
    33 min drive - 23.7 km
  • Hangzhou China Silk Town
    33 min drive - 23.1 km
  • Hangzhou Tower Shopping Mall
    33 min drive - 24.3 km

Getting around

  • Jinshahu Station
    5 min walk
  • Yuhang Railway Station
    14 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    29 min drive

Restaurants

  • 星巴克
    8 min walk
  • the Deli @Hilton DoubleTree
    2 min walk
  • Pizza Hut 必胜客
    6 min walk
  • Crowne Plaza
    7 min walk
  • 海底捞大排档
    17 min walk

About this property

Shama Heda Serviced Apartments

  • Upscale aparthotel near Hangzhou Tower Shopping Mall
  • Consider a stay at Shama Heda Serviced Apartments and take advantage of dry cleaning/laundry services, a gym, and a business center. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
    • A front-desk safe, an elevator, and multilingual staff
  • Room features
  • All 102 individually furnished rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and separate sitting areas.
  • Extra conveniences in all rooms include:
    • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
    • Shower/tub combinations, free toiletries, and hair dryers
    • LCD TVs with cable channels and DVD players
    • Separate sitting areas, kitchenettes, and refrigerators

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Frequently asked questions

Is Shama Heda Serviced Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Shama Heda Serviced Apartments?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Shama Heda Serviced Apartments?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Shama Heda Serviced Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Shama Heda Serviced Apartments located?

Located in Qiantang, this aparthotel is within 12 mi (20 km) of MIXC Mall, Zhejiang University Huajiachi Campus, and Hangzhou Grand Theatre. Hangzhou Stadium and Hangzhou Tower Shopping Mall are also within 12 mi (20 km). Jinshahu Station is only a 5-minute walk and Gaosha Road Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shama Heda Serviced Apartments Reviews

9.2

Wonderful

9.0

Cleanliness

8.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 14 out of 25 reviews
Rating 8 - Good. 10 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenience location, and hotel facility clean and tidy
Stayed 2 nights in Oct 2017
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
nasi
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
地點位置佳
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價格便宜，房間大又舒適
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendliness of staff, including the housekeeping. I liked the space & the quietness. I liked its environment with convenient shops, rows of street shops opposite, Paradise Walk mall, subway station, healthy breakfast (home cooked), coffee clubs & lots of eateries plus a Jap Restaurant down at the ground floor. The unit we had wasn’t a fanciful one, it faced the office block, but the people who welcomed us, who cleaned it well as well as helping us resolve dryer issue were excellent. We slept with peace. We had good sleep! At breakfast, the lady staff will recommend Hangzhou food to us, also their freshly brewed but unsweetened soya bean milk & steamed Chinese yam. The kitchen made a bowl of wanton soup with smooth wanton skins for us...hot but wholesome to eat in that cold weather! Appreciate their warmth & kindness. Lots of genuine smiles, greetings & service. Very quick check-in & check-out. Will definitely revisit Shama if we are in Hangzhou.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
価格に見合う、良い施設とサービスが受けられました。
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give this serviced apartment 6 stars if there is one. Staff of this hotel was super friendly and extremely helpful. One of manager on-duty led us to a nearby mall and subway station personally as we were not familiar with neighbourhood. Vincent, another manger, planed a great West Lake itinerary which saved us a lot of time and money. The room was roomy and clean. No complaint on breakfast and they have been improving their meal selections. The hotel is located in the newly developing area at the east side of Hangzhou. It is only takes minutes to Jingshahu station of Subway Line 1 by walk . However, it takes about 40 min to the West Lake by the subway though.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Need to do renovations, but perfect for family

Great location for family vacation. The carpet should be replaced by leminate or wood. Breakfast is good. People are nice. They were doing renovations when we were there. The room need some upgrade. Won’t cost to much to do it from the cost perspective. By increasing 50 RMB per night, it will recover all the building improvements cost and also improve the client experience. Definitely recommend to other travelers to Shanghai.
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
整體而言是好的 ,不過還是請客服多多介紹.
Stayed 6 nights in Feb 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

쇼핑센터와 가까운 거리

요금에 비해 숙소가 좋았습니다. 상해공항에서 향저우로 이동을 하여서 인지 멀었지만 숙소를 찾기는 쉬웠고, 숙소근처에 간단하게 살수있는 편의점이 있어 좋았음
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trip To Hangzhou

A good choice service apartment hotel near subway and a big shopping mall opposite with lots of restaurant and shops to wander around. Just beside Double Tree Hilton Hangzhou and the room is big and spacious. Housekeeping is good and the only downside is the daily breakfast almost the same dishes each day, not suitable for long stay guest - you will get tired of the breakfast. Overall a good maintained property - can recommend to others if you want to stay in Hangzhou.
Stayed 1 night in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. The room is clean and staff is friendly. Perfect for business trip.
Stayed 4 nights in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Dec 17-Shama

They do not have enough food for breakfast to customer
Stayed 1 night in Dec 2017
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Shama-Dec,2017

Poor Breakfast service. There is no food if you plan to eat later time They do not seem to prepare for enough food for customers
Stayed 4 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好

安靜，乾淨，舒適，服務很好，性價比超高。
Stayed 1 night in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一所值得你住的離西湖遠一點的酒店

莎瑪離西湖十二至十四站地鐵，但莎瑪離金沙湖站少於十分鐘，有百多所食長肆及超市的龍湖天街商場就在對面，酒店房間寬倘，乾淨，設備整全，員工有禮高效，提出枕頭不太習慣，十五分鐘後，已有人員推著一車各款枕頭任挑，客戶關係經理解傑(Michael)服務貼心細緻，很多時候，還是分外的。所給的意見十分有用，幫了很大很多忙，莎瑪雖離旅遊點偏遠，但她是我杭州首選，甚至是唯一之選。
Stayed 7 nights in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

I love this hotel. The rooms are big and very near a metro station. Check in and out was fast. Breakfast is ok but did not got the chance to eat a bacon since it was gone around 9pm. They have a gym. The hotel is near a mall and at the GF has lawson. Only thing i can say negatively here is that it is far from everything tourist place and the center of Hangzhou.
Stayed 1 night in Oct 2017
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018