Grand Mercure Hanoi

Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Where to?

Dates

November 2025

6

December 2025

2 bars/lounges, rooftop bar, lobby lounge

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Club Lounge Access | Living room | 50-inch flat-screen TV with digital channels, TV

Outdoor pool, free cabanas, pool umbrellas

Grand Mercure Hanoi offers a tranquil escape with its garden setting and poolside bar. Guests can enjoy spa treatments, authentic Vietnamese cuisine at two restaurants, and in-room WiFi. The attentive staff consistently earns high praise from visitors.

Exceptional

Popular amenities

Pool
Bar
Spa
Gym
Room service

₩201,939 total

includes taxes & fees

Dec 6 - Dec 7

Room options

Check availability for these dates

Tonight

Nov 6 - Nov 7

Tomorrow

Nov 7 - Nov 8

All rooms

1 bed

2 beds

Showing 8 of 8 rooms

Grand Deluxe, King Bed, High Floor

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

32 sq m
Sleeps 3
1 King Bed

Grand Deluxe Twin Room, 2 Twin Beds (High Floor)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

27 sq m
Sleeps 3
2 Twin Beds

Deluxe Suite, 1 King Bed, Club Lounge Access

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

75 sq m
1 bedroom
Sleeps 3
1 King Bed

Executive Room, 1 King Bed, Club Lounge Access (High Floor)

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

32 sq m
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed

Very good

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

32 sq m
Sleeps 3
1 King Bed

Deluxe Twin Room, 2 Twin Beds

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

27 sq m
Sleeps 3
2 Twin Beds

Executive Room, 2 Twin Beds, Club Lounge Access (High Floor)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

32 sq m
Sleeps 3
2 Twin Beds

Presidential Suite, Club Lounge Access

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

1 bedroom
Sleeps 3
1 King Bed

About the neighborhood

9 CAT LINH, QUOC TU GIAM, Hanoi, 10000

What's nearby

Ho Chi Minh Mausoleum - 13 min walk - 1.1 km
St. Joseph's Cathedral of Hanoi - 20 min walk - 1.7 km
West Lake - 3 min drive - 2.6 km
Hoan Kiem Lake - 3 min drive - 2.2 km
Hanoi Opera House - 3 min drive - 3.0 km

Getting around

Hanoi Railway Station - 16 min walk
Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

‪Grand Mercure Executive Lounge - ‬1 min walk
‪Lộc-Ally Restaurant - ‬1 min walk
‪Hương Ốc - ‬4 min walk
‪Phở Gà - ‬2 min walk
‪bún ốc Anh Phường - ‬3 min walk

About this property

Grand Mercure Hanoi

Luxury hotel near Temple of Literature

Located close to Ho Chi Minh Mausoleum and St. Joseph's Cathedral of Hanoi, Grand Mercure Hanoi provides a poolside bar, a garden, and dry cleaning/laundry services. Treat yourself to a body scrub, a facial, or a body treatment at the onsite spa. Be sure to enjoy lunch, dinner, and Vietnamese cuisine at the two on-site restaurants. In addition to a fireplace in the lobby and 2 bars, guests can connect to free in-room WiFi.

Other perks at this hotel include:

An outdoor pool along with free cabanas, sun loungers, and pool umbrellas
Free self parking
Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
A ballroom, a TV in the lobby, and multilingual staff
Guest reviews give top marks for the helpful staff

Room features

All 181 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.

More amenities include:

Highchairs and free infant beds
LED light bulbs and eco-friendly cleaning products
Eco-friendly toiletries, bidets, and tubs or showers
50-inch flat-screen TVs with digital channels
Wardrobes/closets, refrigerators, and electric kettles

Similar properties

Pool
Breakfast included
Spa
Free WiFi

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
24-hour roundtrip airport shuttle on request for a surcharge
Onsite parking available only on request
Free secured, covered self parking on site
Limited onsite parking (max 1 space per unit)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: VND 577,500 for adults and VND 290,000 for children
2 bars/lounges
2 restaurants
A poolside bar
Snack bar/deli

Restaurants on site

Limitless Sky Lounge
Lobby Bar
The Dining Pavilion

Things to do

24-hour gym
Full-service spa
Outdoor pool
TV in common areas

Family friendly

Fenced pool
High chair
In-room crib
In-room refrigerator
Laundry facilities
Lifeguards on site
Outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Guidebooks
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business center
3 meeting rooms
Computer station
Conference center (4,133 square feet of space)

Outdoors

Free pool cabanas
Garden
Pool loungers
Pool umbrellas

Full-service spa

Body scrubs
Body wraps
Facials
Hot tub
Massage
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Doorbell and phone notification
Elevator
Hospital bed
Lever door handles
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

More

1 building
16 floors
Art Deco architecture
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2020
Comprehensive recycling policy
Double-glazed windows
Fireplace in lobby
Humane treatment of captive wild animals
Lifeguards
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Hypo-allergenic bedding

Bathroom

Bathrobes
Bathtub or shower
Bidet
Slippers
Towels provided

Entertainment

50-inch flat-screen TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Paper towels
Refrigerator

More

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
Laptop workspace
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient showers
Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 15

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately VND 577500 for adults and VND 290000 for children
Airport shuttle fee: VND 1800000 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: VND 1800000 (one-way), (up to 12 years old)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Parking height restrictions apply

Property is also known as

Grand Mercure Hanoi Hotel

Grand Mercure Hanoi Hanoi

Grand Mercure Hanoi Hotel Hanoi

Grand Mercure Hanoi (Opening End of 2020)

Frequently asked questions

Does Grand Mercure Hanoi have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Grand Mercure Hanoi?

As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Hanoi on Dec 6, 2025 start from ₩178,077, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Hanoi?

Self parking is free at this property.

What time is check-in at Grand Mercure Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Mercure Hanoi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Mercure Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1800000 per vehicle applies.

Where is Grand Mercure Hanoi located?

Located in Dong Da, this luxury hotel is within a 15-minute walk of Temple of Literature and Ho Chi Minh Mausoleum. St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake are also within 2 mi (3 km). Hanoi Railway Station is 16 minutes by foot.

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Grand Mercure Hanoi Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Tracy

Mar 7, 2025

Liked: Cleanliness, staff & service, room comfort

Great hotel in Hanoi.

Excellent stay in Hanoi. Hotel great location, staff fantastic, very helpful and friendly. Rooms well appointed and beautiful decor.

Stayed 5 nights in Feb 2025

10/10 Excellent

Ryan

Jun 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful five star hotel at exceptional price, highly recommend.

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

May 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice

Beautiful rooms and all in excellent condition. Good and obliging service. Not many dining options suitable for foreigners around the hotel.

Stayed 1 night in May 2025

10/10 Excellent

Christina

Oct 9, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful hotel…friendly and helpful staff! I would stay here again

Stayed 2 nights in Oct 2023

10/10 Excellent

TUAN

Nov 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service from all team members, great new hotel, and outstanding breakfast buffet with many options. Executive floor access is fantastic with some food options and good drink options and offers a quiet and relaxing environment.

Stayed 4 nights in Nov 2024

10/10 Excellent

Nana

Feb 13, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Loved this place so much. Design of the hotel is immaculate

Stayed 2 nights in Dec 2023

8/10 Good

Tatiana

Aug 1, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and clean property close to everything

Stayed 1 night in Jul 2023

10/10 Excellent

Steven

Jan 8, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Modern Hotel - Great option for Hanoi!

The Grand Mercure is new hotel with clean and modern furnishings. It was a great choice of hotel close but far enough away from the old town to ensure a quiet surrounding area. Staff were helpful and welcoming. Breakfast was wide ranging and very good. A very comfortable and pleasing choice of accommodation for an active visit to Hanoi.

Stayed 3 nights in Dec 2022

10/10 Excellent

Peter

Nov 25, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The bed was amazing, all the facilities were amazing. Hannah the customer manager was extremely helpful and friendly. Outside the premise is another story.

Stayed 3 nights in Nov 2023

10/10 Excellent

Susan

May 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very new hotel. Stayed at executive floor with executive lounge access. It was excellent service and food. What I like most was when I met Dung the personal trainer at the gym. He gave me a complimentary 20 mins session. He was so patient and informative and made me feel so motivated to want to improve myself after the session. Al of the hotels, I had stayed so far, this is the first time I had a cimplmentart session with a PT in a hotel. I would definitely want to come back here again

Stayed 1 night in May 2024

6/10 Okay

Eva

Dec 13, 2023

Liked: Cleanliness

There is mis advertising from the hotel as well as from the expedia saying they have hot tub but they don't have that actually. Food is average at the restaurant. Overall, not worth it.

Stayed 2 nights in Nov 2023

4/10 Poor

antonio

Nov 30, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

I guess they must give EXPEDIA bookers the least desirable rooms....? In my case, even though it was on the 13th floor, my room overlooked a construction site that went all ALL NIGHT! There is no excuse for that, it is a construction site for a new skyscraper that will go on for many months and the noise is constant. The staff is friendly but who assigns the rooms is NOT !

Stayed 1 night in Nov 2023

10/10 Excellent

Victoria

Apr 15, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent 5 star hotel with amazing team

We had the pleasure of staying at the Grand Mercure hotel. We originally booked another hotel but ended up checking out the next day as it wasn’t as described on the booking site. A little scarred, we booked the Grand Mercure for 3 nights. I can honestly say that we left SO impressed with the hotels exceptional service and outstanding features. From the moment we walked in, we was greeted by the friendly and attentive front desk staff who made us feel welcomed and valued as guests. River in concierge team helped us find local restaurants and arranged a day trip to Halong Bay. On the day that we were going to Halong Bay, it was an early 6:30am start and the team kindly volunteered to pack us a breakfast takeaway and coffees for our travels! We had breakfast every morning and one dinner at the hotel restaurant, and the food is delicious. The hotel itself was impressive. It was newly built and had a modern design. The cleanliness of the property was impeccable, and it was evident that the staff took great care in maintaining this. The rooms were fab. The 4 poster bed added a touch of elegance and comfort to my stay, and the smart lighting system is something I’d never experienced before. The Japanese toilet technology was a unique feature that added a luxurious touch to the bathroom experience. Overall, the hotel's nice and new ambiance, cleanliness, good location, and impressive room features made my stay truly memorable. I am already looking forward to next time!

Stayed 3 nights in Apr 2023

8/10 Good

MINEKO

Nov 2, 2025

Liked: Cleanliness, amenities, property conditions & facilities

客室はとてもきれいシャワーの水圧が弱い。。。朝食はメニューも豊富で飽きない。1時間ぐらいかけてゆっくり食べるのがオススメ日本語は全く通じないので翻訳アプリもあった方がよい！

Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa Sue

Oct 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel, truly a 5 star stay in Hanoi!!!

Stayed 2 nights in Oct 2025

8/10 Good

SHAN PIN

Aug 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

早餐餐點過少

Stayed 1 night in Aug 2025

10/10 Excellent

Tobi

Aug 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly helpful staff. Very nice clean and beautiful Hotel. Best value for the price.

Stayed 4 nights in Aug 2025

10/10 Excellent

Jamil

May 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Superb experience for the value

Stayed 1 night in May 2025

8/10 Good

Verified traveler

May 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is new and is rather nicely decorated. Staff were helpful and the manager at the all day restaurant (where breakfast is served) is friendly and makes it a point to know the guests, a rare find these days. However, I find the bathroom too dark with insufficient lighting. The hairdryer was also an issue - too heavy and can’t stay for long in the socket in the bathroom when in use as the wire is not long enough. Coffee machine was also an issue with a very slow drip of water coming out. Location wise, it is not within walking distance to anything but with affordable GRAB/taxi fares, this is perhaps not a big issue. For the price I paid, I would say it is value for money.

Stayed 3 nights in Apr 2025

10/10 Excellent

Antonina

Mar 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel

Great option for Hanoi

Stayed 1 night in Mar 2025

10/10 Excellent

Judy

Mar 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We thoroughly enjoyed our stay here when we were in Hanoi. We stayed for 3 nights for our anniversary and we really appreciated the nice gesture with the card/cake/decoration/voucher they gave us! Staff was really kind, helpful and welcoming at check in. Breakfast was also good.

Stayed 1 night in Feb 2025

10/10 Excellent

Rajesh

Feb 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed couple of nights. Pristine property, good location and friendly staff made our stay enjoyable.

Stayed 2 nights in Dec 2024

10/10 Excellent

Eduardo

Jan 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is in the heart of Down Town Hanoi, very busy area and very crowded. But the hotel is an oasis of silence, peaceful rest and incredible service. It is very new hotel and superb service and staff.

Stayed 7 nights in Jan 2025

8/10 Good

Shlomi Shlomo

Jan 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel and rooms are very nice. The only thing I did not like was the toilets in the room. Too high, too small and uncomfortable. No idea who chose those toilets type, but they are not so good. I stay over 100 days a year in hotels. This is probably the most uncomfortable toilet I ever had. I am not talking about the look or all the gadgets in there. I am simply referring to the seat itself. The food in the hotel is absolutely great, loved it.

Stayed 4 nights in Jan 2025

10/10 Excellent

LeiChen

Dec 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Inconvenience

Stayed 4 nights in Dec 2024

Grand Mercure Hanoi

Choose dates to view prices

Photo gallery for Grand Mercure Hanoi

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Grand Deluxe, King Bed, High Floor

Grand Deluxe, King Bed, High Floor

Highlights

View all photos for Grand Deluxe Twin Room, 2 Twin Beds (High Floor)

Grand Deluxe Twin Room, 2 Twin Beds (High Floor)

Highlights

View all photos for Deluxe Suite, 1 King Bed, Club Lounge Access

Deluxe Suite, 1 King Bed, Club Lounge Access

Highlights

View all photos for Executive Room, 1 King Bed, Club Lounge Access (High Floor)

Executive Room, 1 King Bed, Club Lounge Access (High Floor)

Highlights

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds

Highlights

View all photos for Executive Room, 2 Twin Beds, Club Lounge Access (High Floor)

Executive Room, 2 Twin Beds, Club Lounge Access (High Floor)

Highlights

View all photos for Presidential Suite, Club Lounge Access

Presidential Suite, Club Lounge Access

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Grand Mercure Hanoi

Similar properties

GRAND HOTEL du LAC Hanoi

GRAND HOTEL du LAC Hanoi

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

Grand Mercure Hanoi Reviews

Reviews

Exceptional