Hanoi Genial Hotel

Property class: 3.5

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Located close to Dong Xuan Market and Hanoi Old Town Night Market, Hanoi Genial Hotel provides a terrace, dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double or Twin Room, 1 Bedroom

Room

Superior Double or Twin Room, 1 Bedroom

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Room

Deluxe Double or Twin Room, 1 Bedroom

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Triple Room

Room

Triple Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

View all photos for Family Room

Room

Family Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds and 1 Double Bed

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About the neighborhood

Located in Old Quarter neighborhood, Hanoi Genial Hotel is connected to a shopping center. Dong Xuan Market and Hanoi Old Town Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting. Visit our Hanoi travel guide
Map
56 Hang Dau Street, Dong Xuan Ward, Hoan Kiem District, Hanoi, 100000

What's nearby

  • A market with various stalls selling snacks and beverages.
    Dong Xuan Market
    3 min walk - 0.3 km
  • A bustling street scene with a traditional archway, motorcycles, and various shops.
    Quan Chuong Gate
    8 min walk - 0.7 km
  • A crowded street market at night with people shopping and socializing.
    Ta Hien Street
    8 min walk - 0.7 km
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    10 min walk - 0.9 km
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    12 min walk - 1.0 km

Getting around

  • Hanoi Long Bien Station
    1 min drive
  • Cát Linh Station
    4 min drive
  • Noi Bai Intl. Airport (HAN)
    37 min drive

Restaurants

  • Kachi Kitchen
    1 min walk
  • Chè Xoan
    2 min walk
  • Mỳ Bò, Cháo Tim
    3 min walk
  • Café Giảng 1946
    3 min walk
  • Bàng Cà Phê
    2 min walk

About this property

Hanoi Genial Hotel

  • Hotel near Hanoi Old Town Night Market
  • Close to Dong Xuan Market and St. Joseph's Cathedral of Hanoi, Hanoi Genial Hotel provides a terrace, dry cleaning/laundry services, and a restaurant. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Bike rentals, a roundtrip airport shuttle (surcharge), and luggage storage
    • A reception hall, tour/ticket assistance, and an elevator
    • A 24-hour front desk, coffee/tea in the lobby, and a front-desk safe
  • Room features
  • All guestrooms at Hanoi Genial Hotel have perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
  • Other amenities include:
    • Bathrooms with rainfall showers and bidets
    • 40-inch LCD TVs with cable channels
    • Wardrobes/closets, electric kettles, and daily housekeeping

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  • Air conditioning
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Frequently asked questions

Is Hanoi Genial Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hanoi Genial Hotel?

Check-in begins at 1:00 PM. Late check-in is available during limited hours.

What time is check-out at Hanoi Genial Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hanoi Genial Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 420000 per vehicle applies.

Where is Hanoi Genial Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Hang Dau Water Tower and Dong Xuan Market. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 15 minutes. Hanoi Railway Station is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hanoi Genial Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 149 out of 243 reviews
Rating 8 - Good. 74 out of 243 reviews
Rating 6 - Okay. 17 out of 243 reviews
Rating 4 - Poor. 1 out of 243 reviews
Rating 2 - Terrible. 2 out of 243 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel!!

Great hotel in an amazing location. Staff is extremely kind and helpful and made the stay one of a kind.
Stayed 2 nights in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Good location but small and dark rooms

This hotel does not exist anymore. When you book, they transfer your reservation to another hotel in t he old town. The location is very central but rooms are very small and dark. My room did not have any windows at all.
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Udemærket hotel

Hotellet var udemærket. Vores værelse og toilet var fint, morgenmaden var fin. Alt i alt en god oplevelse.
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y efficiente. Puede ayudar mucho para vonocer a Hanoi
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty hotel with nice and effecient staff. Near by knteredting places of Hanoi
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very well. Very nice people. Excellent service
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

値段のわりに満足でした

部屋は広くて使いやすいです。 大きなバス停が近くにあり便利でした。 スタッフは皆さん親切です。 シャワーの量が少ないのと、お湯が途中でぬるくなりましたが許容範囲でした。
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial

Good hotel,very helpful and friendly staff. Excellent value for money.
Stayed 4 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

깨끗함

만족합니다
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the Staff was very nice. The quality, choice and service at breakfast was excellent 🙏😊
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
고객서비스가 아주 좋았습니다 주변안내 및 객실서비스, 와이파이등 만족도가 높았습니다 주변 관광에대한 설명도 친절하게 안내해 주었습니다
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

굳

직원들 친절하고 베트남 호텔 3곳을 이용해봤는데 여기가 조식이 제일 맛있네요
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean comfortable and accomodating

The genial was super clean and centeal just a short 5 minute walk to old quarter where you have unlimited access to shopping, spas and a long list at the breakfast bar. The staff here was super accomodating and friendly and they were able to communicate in english for everything we needed. Our deluxe room was spacious, bed was comfy and super clean! Our room faced the main road which can be loud late evening so id recommend ear plugs if you have troubles sleeping. Would recommend thw genial and stay here again.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전반적으로 만족, 친절한 직원, 가까운 편의점, 관리잘된 방
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Le lit était bon. Le service assez cordial. Le petit déjeuner très frugal, avec peu de choix. A part cela, il n’y a quasiment pas d’autre service dans l’hôtel.
Stayed 6 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very friendly staff, limited English communication but enough to get by. Room was clean, comfortable mattress and easy hot water for shower. It is greatly located in the Old Quarter and it was surprisingly quiet at night to sleep (which is great). The bathroom was slightly uncomfortable to use it because it was tiny and the room had no windows to the outside, only a small window to the hallway of our floor (?). Breakfast buffet was delicious with some local and Western food options alike.
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to most of the place. Good Service
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Our first double room had 2 singles beds one side pushed up against the wall, one was very hard and the other very saggy. Shower and door we in a tiny space and sink outside the door. It was ok. Clean sheets hot shower reasonable price
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hanoi Genial Hotel is a comfortable, well-maintained and very clean accommodations. This budget priced hotel is a wonderful gem, which easily exceeds much more expensive lodgings in downtown Hanoi. Hanoi Genial Hotel is very easy to find and it's located near countless good restaurants and stores for shopping. Hanoi Genial Hotel is within an easy walk to Hoa Lo Prison, Ho Chi Minh Mausoleum, Thang Long Imperial Citadel and many other popular sightseeing attractions. Hotel staff were always friendly and helpful during my entire two-week stay there. A complimentary hearty breakfast was offered daily with omelette, steamed vegetables, noodles, rice, toast, fresh and delicious local fruit, juices, tea, coffee and much more. Front desk staff effortlessly helped me with directions, sightseeing ideas and precisely made my reservations for airport transfers. Tyra did an amazing job of organizing three different multi-day side-trips for me. All three of these tours were very well organized, fun and had competitive prices when compared to what other travel agencies offered. When returning from an overnight night visit to Sapa I arrived at the Hanoi bus station late at night. Front desk arranged for a bellboy to meet me, and he ordered a taxi upon my arrival to ensure my safe travels back to Hanoi Genial Hotel. Hanoi Genial Hotel was my home away from home while in Vietnam.
Stayed 15 nights in Nov 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Special mention of counter reception Tyra. She is indeed professional, helpful and friendly. Overall okay-only experience.
Stayed 4 nights in Nov 2019
Verified review

6/10 Okay

Not all the members of the staff had enough communication skills that are required when talking about important issues.
Stayed 6 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem I had was with Google maps . Because Vietnamese has tones indicated by accent marks there was confusion between two properties in different locations with a similar address.
Stayed 4 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Great value for the money. Breakfast buffet is nice on the top floor with an interesting view. Staff is welcoming, courteous and competent. The street on which the hotel is located is pretty lively, which I liked (I had a room with a city view and a balcony). Would definitely stay here again on my next trip to Hanoi.
Stayed 3 nights in Nov 2019
Verified review

6/10 Okay

Everything is OK.

The soundproof of the room need to improve. As well as power outlet in the room. A family room with only 1 power outlet and I have to charge my phone in the shower room. However, I manage to find 2md power outlet just behind the sofa when the time I plan to check out.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room I booked had no window opening to outside which I had to change at a cost of around USD 12/ day which was a bad experience. However, the staff were very kind and helpful and the breakfast was much better than experienced in other hotels we stayed in Vietnam. Location was also very convenient.
Stayed 4 nights in Nov 2019