Dear sir/madam, Thank you so much for your interesting our hotel, We would love to hear about our service from you. We hope you have a nice times in Vietnam. Have a nice day!

Xin chào, Thank you very much for your kind review. The entire team is glad to hear that you enjoyed your stay with us and we are all looking forward to having you back with us soon. All the best wishes from Hanoi Gratitude hotel. Grand regards, Mary Do Hotel Managerment Team.

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Hello, Thank you so much for choosing our hotel for recently vacation,thanks for your compliment aswell,we are improving our service day by day,and we hope to see you next time. Best regards,

Hello Mr Freddie, Thank your so much for choosing our property.We're so happy when got your review,thank you so much for your compliments.we will try our best to improve our hotel day by day,hope to see you next time.

Thank you so much for your perfect review ! We are very appreciate that and i hope you can still choose our hotel for your next stay .

Thank you so much for your perfect review again ! There is nothing else can say beside thank !

Dear sir / madam , Thank you so much for your review , We understand that we still have alots of things have to improve . Especially the noises came from the constraction next to us , unfortunately there is nothing much we can do about that and they've cause us alots of troubles these days . Thank you once again for your review and i hope you can choose our hotel for your next visit. Chris CSM.

Dear valued guests . Thank you so much for your information , We do know that we still have to improve our rooms , our service alots . We truly sorry that our rooms weren't good enough . Thank you once again for your honest review and i hope next time you can choose our hotel again . And if you comeback , everything will be improved . Chris CSM

we are so sad to know that you are not happy with our service . We will try to doing it better in future Thanks Hanoi Gratitude team

Thanks so much for your so kind review about our hotel service We do hope to see you next time Kind regards, Gratitude team

Thanks for wonderful feedback

Thanks so much for your rating our hotel service for your stay at our hotel!

Dear Customer, Thank you for your stay with us, We are very pity that you feel unhappy with your stay. Please tell us what is different from Expedia. We are extremely grateful for this. Best regards, Ms Mary

Xin chao, Thank you so much for your review and so sorry for everything, We know thay everything is not perfect but we will try to make it better soon! We hope you are doing well and have a nice day! Kind regards, Ms Mary

Thanks for your value time to give us a nice feedback about your stay at our hotel

Thank you for taking time to write a review about your recent stayed with us, glad that you had a good experience and we look forward to seeing you again in near future. Kind regards,

Thank you for taking time to write a review about your recent stayed with us, glad that you had a good experience and we look forward to seeing you again in near future. Kind regards,

Thanks so much for your taking your time to rate our hotel service ! We are really sad to know that you just gave us 1/5 and there is no comment about our service so we will not know what site of our hotel service make you unhappy ! We do hope you can come and stay with us again and can share with us about that

Thank you for taking time to write a review about your recent stayed with us, glad that you had a good experience and we look forward to seeing you again in near future. Kind regards,

Thanks so much for your wonderful review ! We will keep our good working as now and better in future ! Do hope to see you again in futire ! Thanks and have a wonderful day

Thanks so much for your rating our hotel service for your stay at our hotel Cheer!