Hanoi La Palm Premier Hotel&Spa

Property class: 4

Choose dates to view prices

A short walk from Hanoi Old Town Night Market and Hoan Kiem Lake, Hanoi La Palm Premier Hotel&Spa provides a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a Swedish massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant and a snack bar/deli.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ₩94,651
₩107,335 total
includes taxes & fees
Oct 27 - Oct 28

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double or Twin Room

A modern hotel room with a large bed, a flat-screen TV, a small shelf with decorative items, and a door leading to a bathroom.

Deluxe Double or Twin Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Junior Suite

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Triple Room, City View

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Executive Triple Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed
  • Free wired internet

View all photos for Honeymoon Double Room

A hotel room with a large bed, a TV, a small table, and a chair.

Honeymoon Double Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Quadruple Room, City View

A hotel room with two beds, a desk, a TV, and a balcony with curtains.

Family Quadruple Room, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds
  • Free wired internet

View all photos for Signature Room, Connecting Rooms, City View

A hotel room with a bed, a television, a small shelf with decorative items, and a mirror.

Signature Room, Connecting Rooms, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds
  • Free wired internet
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About the neighborhood

Located in Old Quarter neighborhood, Hanoi La Palm Premier Hotel&Spa is connected to a rail/subway station. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Goethe-Institut Hanoi are also worth visiting. Visit our Hanoi travel guide
Map
35 Hang Quat Street, Hang Gai Ward, Hanoi, 100000

What's nearby

  • A street with various shops, including a silk store and a clothing store.
    Hang Gai Street
    2 min walk - 0.2 km
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    5 min walk - 0.5 km
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    5 min walk - 0.5 km
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    7 min walk - 0.6 km
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    7 min walk - 0.6 km

Getting around

  • Cát Linh Station
    4 min drive
  • Hanoi Long Bien Station
    14 min walk
  • Noi Bai Intl. Airport (HAN)
    44 min drive

Restaurants

  • Bún Chả Hàng Quạt
    1 min walk
  • Gau Coffee & Bakery
    3 min walk
  • Phở Gà Hàng Hòm
    2 min walk
  • Fuk Coffee Bar
    1 min walk
  • Phở Gà Hà
    2 min walk

About this property

Hanoi La Palm Premier Hotel&Spa

  • Upscale hotel remodeled in 2023 and located near Hanoi Old Town Night Market
  • Close to St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake, Hanoi La Palm Premier Hotel&Spa provides a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a Swedish massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant and a snack bar/deli.
  • You'll also enjoy perks such as:
    • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
    • Coffee/tea in the lobby, luggage storage, and a 24-hour front desk
    • A front-desk safe, an elevator, and concierge services
  • Room features
  • All 50 rooms have comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
  • More amenities include:
    • Children's slippers and free infant beds
    • Hypo-allergenic bedding and pillowtop mattresses
    • 2 bathrooms with hydromassage showers and designer toiletries
    • Flat-screen TVs with premium channels
    • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

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₩57,950 total
includes taxes & fees
Oct 29 - Oct 30
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Frequently asked questions

Is Hanoi La Palm Premier Hotel&Spa pet-friendly?

Yes, cats are allowed at this property.

How much does it cost to stay at Hanoi La Palm Premier Hotel&Spa?

As of Oct 25, 2026, prices found for a 1-night stay for 2 adults at Hanoi La Palm Premier Hotel&Spa on Oct 27, 2026 start from ₩94,651, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for VND 150000 per night.

What time is check-in at Hanoi La Palm Premier Hotel&Spa?

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM. Late check-in is available during limited hours.

What time is check-out at Hanoi La Palm Premier Hotel&Spa?

Check-out is at noon.

Does Hanoi La Palm Premier Hotel&Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Hanoi La Palm Premier Hotel&Spa located?

Located in Old Quarter, this spa hotel is steps from Hang Gai Street and Hanoi Old Town Night Market. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 10 minutes. Hanoi Long Bien Station is 14 minutes by foot and Hanoi Railway Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hanoi La Palm Premier Hotel&Spa Reviews

8.2

Very Good

8.2

Cleanliness

7.6

Amenities

9.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 21 out of 39 reviews
Rating 8 - Good. 8 out of 39 reviews
Rating 6 - Okay. 6 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 4 out of 39 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff were great, and great value for money.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was good
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff created a very welcoming atmosphere, feel comfortable during staying.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so attentive to their guest. Overall i recommend the hotel.
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The location is very good
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice room and staff, the breakfast also had variety for everyone and was delicious! Staff is always caring and kind! The room was clean and spacious.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had connected room option, which makes staying with friends and family more convenient ! I also enjoyed the breakfast with fresh made to order eggs and fresh mango and dragon fruit.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel - good service

Just coming here and enjoy the best service. The staff is very helpful and friendly, they help us organize everything from the decent room to the beautiful excursions that we never ever had before. The location & breakfast is also the positive point of this hotel that make you feel the most comfortable. I will definitely come back here next time with my hall families .
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Staff & service
Staff are friendly and helpful. Photos though don’t match the condition of the property and in our 4 day stay at the property the hot water system seem to be broken so cold showers constantly
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

Great location is in the center of the old quarter. If you plan to do organized tours, the location here is perfect for picking you up. They also organized their own program tour with promotion for staying guests. I would like to thank Lukas and David, both of whol were very helpful. Definitely come back for the next visits
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Here’s a toned-down version of the review: “Our stay at Hanoi La Palm Premier Hotel was wonderful. The location is perfect for exploring the heart of Hanoi, and a special shout-out to David and Kang, who made sure we were always well looked after with their warm and helpful service. The hotel was very clean, and our room was comfortable, providing a great place to relax after a day out. The breakfast offered a good variety, with both local Vietnamese dishes and Western options to choose from. Overall, we had a great experience and would recommend Hanoi La Palm Premier Hotel for anyone visiting Hanoi.”
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
All staffs were helpful and very friendly.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very
Stayed 4 nights in Jun 2025
Verified review

6/10 Okay

Good value for the price
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good place to start when traveling to Vietnam.
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Nice location. Room is decent but staff are very helpful
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with the usual friendly staff. The only reason I didn’t rate it 5 stars was the extremely slippery bathroom floor. The floor in the shower area was very dangerous… lawsuit waiting to happen
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

More than you've ever expected

Lovely stay, I was free upgraded to better room with balcony because when I arrived they still available. The location is in the old town center which everything nearby, staffs were extremely helpful, courteous and welcoming, they show us some local tips for buying things, especially Lukas the one who made us through all issues and even guide us the whole information and offered tours minimize saving budget. You're strong team and We owed you a memorable staying that couldn't be more better without meeting you guys.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked family room which hotel provided on 4th floor and it doesn’t have lift. With kids this is not at all convenient. The room bathroom was not up to mark, lock broken, hot water will start after 5-10mins of continuous flow of water, flush not working properly. Worst experience ever and the property not maintained.
Stayed 3 nights in Mar 2025
Verified review

2/10 Terrible

Extremely Disappointing Experience - My recent stay at this hotel was deeply disappointing and far below even basic expectations. Despite having an email confirmation approving my change in the number of nights, the receptionist Viv refused to honor it upon arrival. Instead of addressing the issue professionally, the staff insisted on ignoring the email confirmation entirely. To make matters worse, the hotel demanded payment in cash and stated that using a credit card would result in an additional percentage fee. This kind of practice feels unprofessional and misleading, especially when not disclosed upfront. What stood out the most, however, was the complete lack of respect shown by the receptionist Viv. Their attitude was dismissive, unhelpful, and at times rude—something no guest should ever have to deal with. The overall management seems equally unprofessional, as these issues reflect a broader problem rather than an isolated incident. Guests should stay far away from this hotel. The incompetence at the reception and lack of professionalism from management make this establishment one to avoid. There are plenty of better‑run hotels that actually value their guests and honor their commitments.
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not as good as it seen on the booking site

We arrived in the evening around 9PM. We booked two rooms, one with 4 adults + one kid (Big room) and the other for a couple. As soon as we checked in, the two guys at the reception requested that I must pay about 10$ for the kid's breakfast. As I booked through hotels.com, I haven't seen such as message from the site. So I refused to pay and asked them to check with hotels.com. The two guys suggested us to change the big room to a much smaller room so that I can skip paying them the 10$. When I saw the room I rejected the idea right away. The next day when we checked out from the hotel. The day personal at the reception accepted that I should not pay the fee. My experience with the hotel is not very nice. One of the room on the forth floor is located in the front building with no lift. The hotel is not as good as it shows on the booking site. My perception is that they tried to cheat all the time especially the night staffs.
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The staff emailed us after we booked. Asking us if they can arrange airport pickup or tours. I wrote back, asking for airport pick up. Our family of 17 people. They wrote back no problem. 1 month before our travel I ask for status if they arrange for airport pick up. No reply, 2 weeks before our travel I emailed them again. We got nothing. I wrote to them no need to them to arrange our pick up. I booked arrange for our own airport pick up. When were at the airport then I got there message list of time of our party for airport pick up. You don’t send out airport pick up and telling you the pricing the day you departure. The staff telling you, they can arrange anything but if if they cannot, they don’t let you know. You have to chasing them to get answer. When we check out they told us cash, we told them we pay credit card first they refused. Pay credit card 8% add on. Most of place charge 3%. Then later they later give us discount 5%. All of us booked from Expedia, one of our sister confirm arrived 1 day late and re-booked with Expedia. They told us they never received the change. We show them the email from the hotel manager they told us David no longer working there. But later we heard they talking to David. We would never recommend anyone to stay of this hotel.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Avevamo prenotato una camera tripla executive, ma ci hanno dato una camera familiare con 3 letti che occupavano molto spazio. Le familiari si trovano in una parte dell' albergo senza ascensore. Il giorno dopo ci hanno spostato nella tripla, praticamente della stesse dimensioni, ma con 2 letti, quindi con più spazio, e con ascensore. Wifi funzionante. Buona colazione. Personale molto disponibile. Pulito, ottima posizione in Old Quarter. La stanza era silenziosa. Raccomando l'albergo.
Stayed 3 nights in Mar 2026