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Lotusama Hanoi Hotel

4.0 star property
Hanoi's hidden gem near Hoan Kiem Lake combines convenient city access with peaceful accommodations, perfect for travelers seeking authentic local experiences

Choose dates to view prices

Lotusama Hanoi Hotel sits in central Hanoi just steps from Hoan Kiem Lake, offering a quiet retreat after busy days exploring. Guests can use WiFi throughout, sample authentic dishes at the restaurant, and borrow bikes to visit the vibrant Dong Xuan Market like a local.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping
The current price is ₩49,204
₩55,797 total
includes taxes & fees
Jun 3 - Jun 4

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

Minibar, in-room safe, blackout drapes, soundproofing

Superior Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Triple Room, Balcony

Family Triple Room, Balcony | Minibar, in-room safe, blackout drapes, soundproofing

Family Triple Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Double Room, Balcony

Junior Double Room, Balcony | Minibar, in-room safe, blackout drapes, soundproofing

Junior Double Room, Balcony

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 Queen Bed

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Double Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Double or Twin Room, City View

Executive Double or Twin Room, City View | Minibar, in-room safe, blackout drapes, soundproofing

Executive Double or Twin Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Old Quarter, a neighborhood in Hanoi, is home to Lotusama Hanoi Hotel. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium. Visit our Hanoi travel guide
Map
35 Hang Ga, Hoan Kiem, Hanoi

What's nearby

  • Dong Xuan Market
    Dong Xuan Market
    5 min walk - 0.5 km
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    7 min walk - 0.6 km
  • Hoan Kiem Lake
    Hoan Kiem Lake
    8 min walk - 0.7 km
  • Train street
    Train Street
    10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi
    St. Joseph's Cathedral of Hanoi
    10 min walk - 0.9 km

Getting around

  • Hanoi Long Bien Station
    9 min walk
  • Noi Bai Intl. Airport (HAN)
    41 min drive

Restaurants

  • Phở Bò Khôi Hói 50C Hàng Vải
    1 min walk
  • Bánh Cuốn Thanh Vân
    1 min walk
  • Bún Chả Nem Cua Bể
    1 min walk
  • Nan N Kabab
    2 min walk
  • Bia Hơi Hà Nội
    1 min walk

About this property

Lotusama Hanoi Hotel

Upscale hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and Ho Chi Minh Mausoleum, Lotusama Hanoi Hotel provides dry cleaning/laundry services, a restaurant, and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Bike rentals, a roundtrip airport shuttle (surcharge), and concierge services
  • Luggage storage, an elevator, and a 24-hour front desk
  • Tour/ticket assistance, coffee/tea in the lobby, and a front-desk safe
Room features
All guestrooms at Lotusama Hanoi Hotel offer perks such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers, bidets, and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and phones

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₩177,450 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (VND 200,000 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 7 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM

Early check-in subject to availability

Early check-in fee: VND 600000

Late check-in subject to availability

Minimum check-in age: 15

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: VND 800000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The property charges 4 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 460000 per vehicle (maximum occupancy 3)
  • Airport shuttle fee per child: VND 460000 (up to 5 years old)
  • Nearby parking fee: VND 200000 per day (66 ft away)
  • Early check-in fee: VND 600000 (subject to availability)
  • Late check-out fee: VND 800000 (subject to availability)
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Lotusama Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Lotusama Hanoi Hotel?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Lotusama Hanoi Hotel on Jun 3, 2026 start from ₩49,204, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Lotusama Hanoi Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM. Early check-in is available for a fee of VND 600000 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Lotusama Hanoi Hotel?

Check-out is at noon. Late check-out is available for VND 800000 (subject to availability).

Does Lotusama Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 460000 per vehicle applies.

Where is Lotusama Hanoi Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Ma Street and Hanoi Old Town Night Market. Hoan Kiem Lake and West Lake are also within 1 mi (2 km). Hanoi Long Bien Station is 9 minutes by foot and Hanoi Railway Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Lotusama Hanoi Hotel Reviews

8.8

Excellent

8.8

Cleanliness

8.0

Amenities

9.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 9 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

Reviews

Verified

10/10 Excellent

stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love staying at the Lotusama hotel, the breakfast is the best of all hotels we have stayed, the staff are lovely and location is excellent, a home away from home
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Although we didn't get the room we booked the lovely staff worked hard to make amends. Our stay at the hotel and the area was excellent.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Reece-Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very convenient spot. Almost everything was walking distance and if you don’t want to walk you can use their uber service called Grab. It’s super affordable. Great shops and entertainment nearby. The hotel is very clean and they have 24/7 staff which was nice. Check-in can be any time but it’s best to also let them know if you have a late flight in. Check out time is 12pm but if you want to explore before your flight they will hold your luggage for you until you are ready. They provide laundry service if need be and free breakfast.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Ha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and helpful!
Stayed 10 nights in Dec 2024
Verified

10/10 Excellent

Ngoc Hien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price. The rooms were smaller than expected. especially if you have big suitcases there isn't much space for storage. we didn't get a room with a view so it felt claustrophobic. the window was just a wall. which I guess was expected. other wise the room service, facility, food, reception service was great. The staff was quite helpful when it comes to helping us plan our excursions
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Radu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel with a great breakfast. Plenty of nice cafes and street food options nearby. The best part however is the staff, lovely, dedicated and attentive people who make you feel at home.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

We loved the friendly staff at this hotel, Chloe from reception was the stand out who went out of her way to make us feel so welcome. I’d also like to mention the chef who was incredibly friendly and makes the best omelette.😍
Stayed 5 nights in May 2025
Verified

4/10 Poor

josh

Disliked: Cleanliness, amenities, property conditions & facilities
Room was very small and had a strong odour, the bathroom was full of mould and initially didn’t drain at all, the drainage was resolved on request but water still pooled in the bathroom. The room had no natural light and every little ventilation. The mattress had collapsed on one side and the sheets had stains.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Lars Joakim

Liked: Cleanliness, staff & service, amenities
Rummet va lite slitet, men helt ok. Personalen va underbara.
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Sayoko

Liked: Staff & service
Disliked: Amenities
ベトナムを感じさせる素敵なホテルだったのに　洗面台の下のパイプがなく床の排水口まで、垂れ流し！これが正解なのかスタッフに問うた。室内履物はビーサン、擦り傷できそうなので履かなかった。バゲージラック無いので不便。
Stayed 3 nights in Nov 2024
Verified

8/10 Good

HATSUKA

Liked: Cleanliness, staff & service, property conditions & facilities
朝ごはんだけ少し残念でしたが、その他は満足でした。
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Nari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

강력 추천!!

베란다가 있는 숙소를 예약하고 싶어서 찾은 곳인데 리뷰가 별로 없어서 조금 걱정을 했어요. 그런데 너무 즐거운 시간을 보내서 이렇게 리뷰를 씁니다! 직원들이 모~두 너무나 친정합니다. 지내는 동안 배려와 따뜻한 마음에 감동을 받았어요. 숙소 내 엘레베이터도 있고 조식도 훌륭합니다. 조식에서 주는 쌀국수가 너무 맛있어서 이번 여행때 쌀국수는 따로 안사먹었어요 ㅋㅋ 에어콘 빵빵하게 잘 나오고 숙소도 깨끗해요. 위치도 하노이 관광에 최적화 되어있습니다. 호텔에서 나와서 오른쪽으로 두번 꺾으면(호텔 뒷골목) 있는 분짜집에서 분짜와 넴도 너무 맛있고 편의점, 카페 등도 다 가까워요. 그리고 호텔이 통창이라 뷰 너무 좋고 베란다에서 거리 바라보는 재미도 있습니다. 방음이 우리나라 이중창만큼은 안되는지라 골목 오토바이소리가 시끄럽다는 이야기도 있는데 그냥 저는 알람처럼 들었고 ㅋㅋ(한밤중엔 조용해요) 오히려 베트남의 활기를 느낄 수 있어서 좋았습니다. 다만 따뜻한 물이 안나오네요ㅠㅠ 날씨가 더워서 그냥 시원하게 씻었어요 ㅋㅋ 아마 다음에 하노이에 또 가게된다면 이 호텔에 가게되지 않을까 싶습니다. 100점 만점에 99점!!!
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

M.M.A.G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Erg goed hotel

Erg goed hotel, we hadden er 1 met raam, maar dat zou ik normaal wel pakken maar in Hanoi is het zo druk op de weg en ze toeteren echt voor elke scheet. Dat we alleen de airco hebben gebruikt en raam dicht gelaten. Je kon toch niet verder kijken dan 20 cm want daar begon de muur van de buren. Ontbijt prima chrosantjes, brood, kaas, ham, fruit eitjes worden op bestelling gedaan hoe je hem wilt hebben of noedels soep. Elke afdeling heeft 2 slaap kamers weinig last van de buren. Erg veilig hotel. Airco werkte prima, vriendelijk personeel
Stayed 4 nights in Jan 2024
Verified

8/10 Good

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevlig och hjälpsam personal! Bra frukost. Rent och fint!
Stayed 1 night in Jan 2023
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024