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Aparthotel

Lotte The Residence

4.0 star property

Choose dates to view prices

Lotte The Residence, near Hoan Kiem Lake, offers a quiet retreat with a garden and playground. Guests can relax at the spa, browse the library, or swim in the outdoor pool. The upscale aparthotel provides free in-room WiFi and practical services like dry cleaning and laundry.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi
The current price is ₩183,977
₩208,630 total
includes taxes & fees
Apr 3 - Apr 4

Room options

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Showing 3 of 3 rooms

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

1 Bedroom Apartment

  • Lake view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | In-room safe, desk, blackout drapes, iron/ironing board

2 Bedroom Apartment

  • River view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for 1-Bedroom Family Apartment with 1 Queen and 2 Single Beds

1-Bedroom Family Apartment with 1 Queen and 2 Single Beds | In-room safe, desk, blackout drapes, iron/ironing board

1-Bedroom Family Apartment with 1 Queen and 2 Single Beds

  • Lake view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
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About the neighborhood

Located in Ba Dinh, a neighborhood in Hanoi, Lotte The Residence is in the entertainment district. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
View more Aparthotels in Hanoi
Map
54 Lieu Giai, Ba Dinh, Hanoi

What's nearby

  • Lotte Center Hanoi
    Lotte Center Hanoi
    2 min walk - 0.2 km
  • West Lake
    West Lake
    18 min walk - 1.6 km
  • Embassy of Japan
    2 min walk - 0.2 km
  • Australian Embassy
    3 min walk - 0.3 km
  • Vincom Center Metropolis
    3 min walk - 0.3 km

Getting around

  • Hanoi Railway Station
    12 min drive
  • Noi Bai Intl. Airport (HAN)
    31 min drive

Restaurants

  • Starbucks
    1 min walk
  • Pizza 4Ps Lotte Hanoi
    1 min walk
  • Lách Ca Lách Cách Lotte Center Liễu Giai
    1 min walk
  • Top of Hanoi
    1 min walk
  • Cafe Promenade
    2 min walk

About this property

Lotte The Residence

This aparthotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Each apartment provides a kitchenette with a refrigerator, an oven, a stovetop, and a microwave. Conveniences include a washer/dryer and a rice cooker, and guests will appreciate thoughtful touches like bathrobes and slippers.
Lotte The Residence offers 258 air-conditioned accommodations with washers/dryers and safes. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Hanoi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 391 reviews
The price is ₩214,827
₩243,613 total
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Apr 28 - Apr 29
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Property amenities

Pool/Spa

  • Full-service spa
  • Hot tub
  • Massage
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free valet parking on site

Family friendly

  • Children's pool
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator
  • Rice cooker
  • Stovetop

Dining

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: VND 450,000 per person
  • A bar/lounge
  • A restaurant
  • Room service (24 hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Library

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free daily newspapers
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In an entertainment district

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 258 units
  • 65 floors
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately VND 450000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

Property is also known as

Lotte Residence Aparthotel Hanoi
Lotte Residence Aparthotel
Lotte Residence Hanoi
Lotte Residence
Lotte The Residence Hanoi
Lotte The Residence Aparthotel
Lotte The Residence Aparthotel Hanoi

Frequently asked questions

Does Lotte The Residence have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Lotte The Residence?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Lotte The Residence on Apr 3, 2026 start from ₩183,977, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lotte The Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Lotte The Residence?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Lotte The Residence?

Check-out is at noon.

Where is Lotte The Residence located?

Located in Ba Dinh, this spa aparthotel is within 1 mi (2 km) of Embassy of the Republic of Korea and West Lake. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 3 mi (5 km).

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Reviews

Lotte The Residence Reviews

9.6

Exceptional

9.6

Cleanliness

9.0

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 123 out of 160 reviews
Rating 8 - Good. 32 out of 160 reviews
Rating 6 - Okay. 3 out of 160 reviews
Rating 4 - Poor. 1 out of 160 reviews
Rating 2 - Terrible. 1 out of 160 reviews

Reviews

Verified

10/10 Excellent

HIU FAI

Liked: Cleanliness, check-in, communication, listing accuracy
Very friendly and helpful staff. Love the location. I’m a Marriott member but I choose Lotte Residence when I’m in Hanoi. It’s so much better value for money!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

JIWEI

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cleanliness and very spacious rooms. In room amenities are relatively new and well maintained.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Ian

Liked: Cleanliness, amenities, communication
Great service staff all round. Rooms are clean and the location is great. I love that there’s a Starbucks next door.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

dong shik

Liked: Cleanliness, amenities, communication
조식이 한식으로 한상 나오는게 좋았습니다. 집에서 보다 맛있었네요
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Hyungsuk

Liked: Cleanliness, room comfort, communication
Good clean place to stay. Electric concents near bed were lacking. Other than that, everything was super.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Keun

Liked: Cleanliness, room comfort, communication
Good quality with reasonable prices
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Anthonio Min

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room in exellent condition and all the staff member this hotel are so kind that I'm feel back to home every times.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, communication
Large spacious room and bathroom. Location was excellent next to Lotte mart and department store, and within walking distance to many areas. Amazing view of the city from room.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

DONG JUN

Liked: Cleanliness, amenities, communication
친절한직원 서비스만족합니다
Stayed 11 nights in Nov 2025
Verified

10/10 Excellent

Daeyeon

Liked: Cleanliness, amenities, communication
깨끗한객실 친절한직원
Stayed 11 nights in Nov 2025
Verified

10/10 Excellent

MASAYOSHI

Liked: Cleanliness, room comfort, communication
全般的に評価は高いホテルでした。寝室のベット近くにコンセントがないことと浴槽のお湯の温度が上がらなかったことが唯一残念だったところです。
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Anthonio Min

Liked: Cleanliness, property conditions & facilities, communication
Best hotel in Hanoi
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Anthonio Min

Liked: Cleanliness, property conditions & facilities, communication
Best hotel in Hanoi
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

AKIHIKO

Liked: Cleanliness, amenities, property conditions & facilities, communication
高層階に部屋を用意していただき素晴らしい眺望でした。レジデンスなのでホテルとは少し雰囲気が違って部屋に調理器具などなんでも揃っています。とても充実していました。また泊まりたいです。日本人街がそばなのでとてもいいです。
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication

시설은 좋으나 한식은 별로..

전반적으로 깨끗하고 시설 좋으며 직원 서비스도 조아요. 다만, 조식 메뉴중 한식은 너무 별로입니다. 가격도 별로이고 맛은 더더욱..맛있다는 분들은 아주 오랫만에 한식 드신분들이 아닐까? 하는 생각이 듭니다
Stayed 1 night in Jul 2025
Verified

8/10 Good

TOSHINORI

Liked: Cleanliness, room comfort, communication

快適です

洗濯機、冷蔵庫、台所も有って部屋はとても広くて快適です。
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, property conditions & facilities, communication
Excellent!
Stayed 9 nights in May 2025
Verified

10/10 Excellent

Hiu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the Lotte Residence! Amazing staff. Great location. Lots of shops and dining options nearby. It’s my number one choice in Hanoi!
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication

河內最佳

整體还是非常好，但部分設施開始舊。早餐不太ok. 添好運已經是below standard。 63F 酒吧性价比也很低。
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

HARUSHIGE

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was nice stay in Hanoi. I enjoyed very much.
Stayed 6 nights in Nov 2024
Verified

8/10 Good

Hiroyuki

Liked: Cleanliness, amenities, property conditions & facilities, communication
いいホテルでした
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Hiu Fai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great space, amazingly helpful staff, easy access to grocery and food. My number 1 choice in Hanoi!!
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Hirofumi

Liked: Cleanliness, amenities, property conditions & facilities, communication
いつも本当に　スタッフさんが素晴らしいです。 1階フロント、38階フロント、部屋清掃スタッフさん本当に最高です
Stayed 8 nights in May 2024
Verified

10/10 Excellent

Wee Keong

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lots to do around and within
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Hiu Fai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property at reasonable price. Extremely friendly and helpful staff members!!! This is the place I’d stay when I visit Hanoi.
Stayed 3 nights in Apr 2024