Before I book a hotel, I called in advance and asked them can we check in early because I arrive early from sapa.
They answered ok. surelu I told them my arrival time and so on. so i booked a hotel and visit this hotel. When i arrived this hotel, staff said there's no room. if you wanna check in, visit 11am.
I couldn't any choice, and i couldn't cancel this hotel.
So i requested to cancel my booking. They said I will let you know later.
But they didn't call me. It's cheating. Bad experience in ha noi!!!!