Pool

Reviews of Rose Garden Residence

3.5 out of 5
Rose Garden Residence
170 pho Ngoc Khanh, phuong Giang Vo, Hanoi, Vietnam

Reviews

9.2

Wonderful

Rating 10 - Excellent. 23 out of 35 reviews" "
Rating 8 - Good. 10 out of 35 reviews" "
Rating 6 - Okay. 2 out of 35 reviews" "
Rating 4 - Poor. 0 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

9.4/10

Cleanliness

10/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Central location close to Lotte Mall, old town, US embassy. The staff are very friendly, super efficient, and very helpful. Very safe for solo travellers. Coffee shop with fast internet at hotel entry. Having an apartment makes a big difference for extended stays. Breakfast was really good heaps of food options. Lunch and dinner also available.
Stayed 5 nights in May 2024

10/10 Excellent

Jennifer, bradford

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
reallly nice property with great amenities.
Stayed 4 nights in Feb 2024

10/10 Excellent

Chang, Cederpark

Liked: Cleanliness
Stayed 3 nights in Jan 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, room comfort
3 Nights in Hanoi
Just what we needed for 3 nights in Hanoi.
Stayed 3 nights in Dec 2023

8/10 Good

David

Stayed 1 night in Nov 2023

10/10 Excellent

DAEYONG

Stayed 7 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
This place works for us for longer stays. Serviced apartment with kitchenette, and even washer/dryer if you can figure it out. Not as walkable as downtown, but overall good for us.
Stayed 13 nights in Oct 2023

10/10 Excellent

Huiying

Stayed 5 nights in Aug 2023
Response from Rose Garden Residences on Aug 29, 2023
Dear Huiying, It has been our huge pleasure having you staying with us and thank you so much for your kind feedback. This is our motivation to furthermore strive to bring a better customer experience to our beloved guests. Once again, thank you for choosing Rose Garden Residence Hanoi.We look forward to seeing you again in Hanoi.Best regards, Rose Garden Team

10/10 Excellent

Narendra

Liked: Cleanliness, property conditions & facilities
Nicely located in center of the city. Value for money, property well mentained.
Stayed 3 nights in Jul 2023
Response from Rose Garden Residences on Aug 29, 2023
Dear Narendra, It has been our huge pleasure having you staying with us and thank you so much for your kind feedback. This is our motivation to furthermore strive to bring a better customer experience to our beloved guests. Once again, thank you for choosing Rose Garden Residence Hanoi.We look forward to seeing you again in Hanoi.Best regards, Rose Garden Team

10/10 Excellent

Timothy

Stayed 4 nights in Jun 2023
Response from Rose Garden Residences on Aug 29, 2023
Dear Mr. Timothy, It has been our huge pleasure having you staying with us and thank you so much for your kind feedback. This is our motivation to furthermore strive to bring a better customer experience to our beloved guests. Once again, thank you for choosing Rose Garden Residence Hanoi.We look forward to seeing you again in Hanoi.Best regards, Rose Garden Team

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We always stay here the hotel has everything you need
Stayed 2 nights in Jun 2023
Response from Rose Garden Residences on Jul 12, 2023
Dear Mr. Michael, It has been our huge pleasure having you and your family staying with us and thank you so much for your kind feedback. Being a multi-utilities property, there are lots of things that we need to do to bring better experience to our beloved guests. Once again, thank you for choosing Rose Garden Residences Hanoi. We look forward to welcoming you and your family again. Yours sincerely, Rose Garden Team

10/10 Excellent

Kristen

Stayed 4 nights in Apr 2023
Response from Rose Garden Team on May 5, 2023
Dear Ms. Kristen, Thank you for staying with us and We truly appreciate your kind feedback.It would be such a huge motivation for us to provide our clients with better services and experiences.We hope to welcome you back to Hanoi soon.Rose Garden Team

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023
Response from Rose Garden Team on Mar 28, 2023
Dear Ms. Tara,Warmest greetings from Rose Garden Residences.Thank you so much for leaving us your kind and good feedback.At Rose Garden, we always strive to bring great quality service to satisfy all our value clients. We trust that you had enjoy your stay and had unforgettable moments with us.We hope that we will have chance to welcome you back at Rose Garden soon.

10/10 Excellent

TOSHIYA

Stayed 3 nights in Mar 2023
Response from Rose Garden Team on Mar 15, 2023
Dear Mr/Ms. TOSHIYA, It has been our huge honor having you staying with us and thank you so much for your kind feedback. This is our motivation to furthermore strive to bring a better customer experience to our beloved guests. Once again, thank you for choosing Rose Garden Residences Hanoi. We look forward to welcoming you again. Yours sincerely, Rose Garden Team

10/10 Excellent

Michael, Renton

Liked: Cleanliness, amenities, property conditions & facilities
Full apartment with kitchen. We wanted a studio, but they didn't have any. We booked a 1BR. But they gave us a 2BR with 2 bathrooms. Everything is in great condition. The US Embassy annex is in the same building and a Highland Coffee is next door. Short walk to bún chả and phở.
Response from Rose Garden Residences on Dec 2, 2022
Dear Mr. Michael, Warmest greetings from Rose Garden Residences. Thank you so much for leaving us your kind and good feedback. At Rose Garden, we always strive to bring great quality service to satisfy all our value clients. We trust that you had enjoy your stay and had unforgettable moments with us. We hope that we will have chance to welcome you back at Rose Garden soon. Yours Sincerely, Rose Garden Team

8/10 Good

Diana

Stayed 9 nights in Sep 2022

10/10 Excellent

khanh

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Yordan Georgiev

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Diana

Stayed 11 nights in Apr 2022

8/10 Good

Diana

Stayed 5 nights in Apr 2022

10/10 Excellent

Kevin

Stayed 2 nights in Apr 2022

10/10 Excellent

Duc Vang

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay for visa interview
Stayed 1 night in Mar 2022
Response from Rose Garden Residence on Mar 23, 2022
Dear Value Customer, Warmest greeting from Rose Garden Residence. Thank you so much for leaving us your kind feedback. We are really happy to know that you already had a good stay with us recently. Please be rest assured that your kind comment will encourage us a lot to improve the quality of service in order to bring the best service quality to all our guests. Once again, thank you so much for spending your precious time to leave us your good comment. We do hope that we will have chance to welcome you back to our hotel soon. Thanks and Best regards, Rose Garden Management Team

8/10 Good

Hanh

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Yoshika

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Takuhiro

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
部屋が広くてゆったりできる。プールがきれいに管理されておりベッドにタオルも常に新しいものが装備されていて良かった。朝食も種類が豊富で美味しかった。特にフォーはオーダーして作ってくれて味も良かった。
Stayed 2 nights in Sep 2023

6/10 Okay

NORIYUKI

Stayed 4 nights in Jul 2023
Response from Rose Garden Residence on Aug 29, 2023
Dear Noriyuki, Thank you very much for having stayed with us.We are extremely happy that you had a good time with us here in Hanoi and truly appreciate your feedback.We look forward to welcoming again.Yours sincerely,Rose Garden Team

8/10 Good

Urakawa

Traveled with family and small children
Liked: Cleanliness, amenities
通りに面したところにアメリカ大使館もあり安心できる。部屋も広くて受付の方も親切に対応してくださる。周りにも日本人向けの飲食店が多く便利。どこかに出かけるには、タクシー必要。施設の古さか、いくつかの場所から異臭がする。 全体的には申し分なく、家族等の長期滞在に適していると感じました。
Response from Rose Garden Residences on Jan 16, 2023
Dear Mr/Ms. Urakawa, Warmest greetings from Rose Garden Residences. Thank you so much for leaving us your kind and good feedback. At Rose Garden, we always strive to bring great quality service to satisfy all our value clients. We trust that you had enjoy your stay and had unforgettable moments with us. We hope that we will have chance to welcome you back at Rose Garden soon. Best regards, Rose Garden Team.

10/10 Excellent

il

Business traveler
Liked: Cleanliness, room comfort
편안한 시간을 보내고 왔습니다.
거실과 방이 구분되어 있는게 좋습니다. 그리고 세탁기, 싱크대, 큰 냉장고가 있어서 장기 출장으로 성인 남성이 2분정도 출장 온다면, 다른 호텔룸을 2개 잡으시는 것 보다, 여기에서 방이 2개 있는 룸을 하나 예약하는게 더 저렴하고, 생활 하기도 편한 듯 합니다. 1층의 커피숍(하이랜드)도 좋습니다. 한가지 불편한게 있다면, 건물에 편의점이 없다는 점입니다. 다만 근처에 택시로 금방 갈 수 있는 롯데마트가 있으니, 한번 쇼핑으로 필요한 것들을 준비하시면 좋을 듯 합니다.
Stayed 3 nights in Dec 2022
Response from Rose Garden Residences on Dec 30, 2022
Dear Mr. il, Warmest greetings from Rose Garden Residences.Thank you so much for leaving us your kind and good feedback.At Rose Garden, we always strive to bring great quality service to satisfy all our value clients. We trust that you had enjoy your stay and had unforgettable moments with us.We hope that we will have chance to welcome you back at Rose Garden soon.Rose Garden Team

8/10 Good

HIROMI

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Yuji

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
何度 宿泊しても落ち着きます。雰囲気がとても良いです。
Stayed 3 nights in Dec 2021
Response from Rose Garden Residence on Dec 8, 2021
Dear Mr. Yuji Komohara, Warmest greetings from Rose Garden Residence. Thank you so much for leaving us such a good and value comment. We are very happy to know that you had enjoyed your stay with us this time. Please be rest assured that at Rose Garden, we always strive to bring our clients satisfaction and great quality service to make them feel like at their home while staying with us. Once again, thank you so much for your great support and your valuable comment. We do hope that we will have chance to welcome you back to stay at Rose Garden soon. Thanks and Best regards, Rose Garden Management Team

8/10 Good

Yuji

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2021

8/10 Good

Yuji

Liked: Cleanliness, amenities, property conditions & facilities
ティッシュペーパーを各部屋に用意してあると助かります。
Stayed 3 nights in Oct 2021
Response from Rose Garden Residences on Nov 2, 2021
Dear Mr. Yuji Komohara, Warmest greetings from Rose Garden Residences. Thank you so much for your staying with us and leave us your valuable comment. Please rest assured that at Rose Garden we always strive to bring great and excellent service to all clients who stay wiht us. So we are really sorry that you do not have good staying experience with us this time. Hope that we will still have chance to welcome you back at Rose Garden in the near future. Thank you once again for your value comment and looking forward to welcoming you at Rose Garden soon. Thanks and Best regards, Rose Garden Management Team

10/10 Excellent

eunhee

Traveled with family
Liked: Cleanliness, room comfort
Very good condition residence. Swiming pool is good.
Stayed 2 nights in Jul 2021
Response from Rose Garden Residences on Jul 21, 2021
Dear Eunhee Lee, Thank you so much for choosing our Rose Garden Residences for your trip to Hanoi. We are very happy to know that you had enjoyed your time with us and we hope that you will soon again find time to come back and stay with us. Looking forward to welcoming you back at Rose Garden Residences soon. Best wishes from Rose Garden Residences team.