All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Central location close to Lotte Mall, old town, US embassy. The staff are very friendly, super efficient, and very helpful. Very safe for solo travellers. Coffee shop with fast internet at hotel entry. Having an apartment makes a big difference for extended stays. Breakfast was really good heaps of food options. Lunch and dinner also available.
This place works for us for longer stays. Serviced apartment with kitchenette, and even washer/dryer if you can figure it out. Not as walkable as downtown, but overall good for us.
Verified traveler
Stayed 13 nights in Oct 2023
10/10 Excellent
Huiying
Aug 20, 2023
Huiying
Stayed 5 nights in Aug 2023
Response from Rose Garden Residences on Aug 29, 2023
Dear Huiying, It has been our huge pleasure having you staying with us and thank you so much for your kind feedback. This is our motivation to furthermore strive to bring a better customer experience to our beloved guests. Once again, thank you for choosing Rose Garden Residence Hanoi.We look forward to seeing you again in Hanoi.Best regards, Rose Garden Team
Nicely located in center of the city. Value for money, property well mentained.
Narendra
Stayed 3 nights in Jul 2023
Response from Rose Garden Residences on Aug 29, 2023
Dear Narendra, It has been our huge pleasure having you staying with us and thank you so much for your kind feedback. This is our motivation to furthermore strive to bring a better customer experience to our beloved guests. Once again, thank you for choosing Rose Garden Residence Hanoi.We look forward to seeing you again in Hanoi.Best regards, Rose Garden Team
10/10 Excellent
Timothy
Jul 3, 2023
Timothy
Stayed 4 nights in Jun 2023
Response from Rose Garden Residences on Aug 29, 2023
Dear Mr. Timothy, It has been our huge pleasure having you staying with us and thank you so much for your kind feedback. This is our motivation to furthermore strive to bring a better customer experience to our beloved guests. Once again, thank you for choosing Rose Garden Residence Hanoi.We look forward to seeing you again in Hanoi.Best regards, Rose Garden Team
We always stay here the hotel has everything you need
Michael
Stayed 2 nights in Jun 2023
Response from Rose Garden Residences on Jul 12, 2023
Dear Mr. Michael, It has been our huge pleasure having you and your family staying with us and thank you so much for your kind feedback. Being a multi-utilities property, there are lots of things that we need to do to bring better experience to our beloved guests. Once again, thank you for choosing Rose Garden Residences Hanoi. We look forward to welcoming you and your family again. Yours sincerely, Rose Garden Team
10/10 Excellent
Kristen
Apr 10, 2023
Kristen
Stayed 4 nights in Apr 2023
Response from Rose Garden Team on May 5, 2023
Dear Ms. Kristen, Thank you for staying with us and We truly appreciate your kind feedback.It would be such a huge motivation for us to provide our clients with better services and experiences.We hope to welcome you back to Hanoi soon.Rose Garden Team
8/10 Good
Tara
Traveled with family
Mar 19, 2023
Liked: Cleanliness, room comfort
Tara
Stayed 2 nights in Mar 2023
Response from Rose Garden Team on Mar 28, 2023
Dear Ms. Tara,Warmest greetings from Rose Garden Residences.Thank you so much for leaving us your kind and good feedback.At Rose Garden, we always strive to bring great quality service to satisfy all our value clients. We trust that you had enjoy your stay and had unforgettable moments with us.We hope that we will have chance to welcome you back at Rose Garden soon.
10/10 Excellent
TOSHIYA
Mar 10, 2023
TOSHIYA
Stayed 3 nights in Mar 2023
Response from Rose Garden Team on Mar 15, 2023
Dear Mr/Ms. TOSHIYA, It has been our huge honor having you staying with us and thank you so much for your kind feedback. This is our motivation to furthermore strive to bring a better customer experience to our beloved guests. Once again, thank you for choosing Rose Garden Residences Hanoi. We look forward to welcoming you again. Yours sincerely, Rose Garden Team
Full apartment with kitchen. We wanted a studio, but they didn't have any. We booked a 1BR. But they gave us a 2BR with 2 bathrooms. Everything is in great condition. The US Embassy annex is in the same building and a Highland Coffee is next door. Short walk to bún chả and phở.
Michael
Response from Rose Garden Residences on Dec 2, 2022
Dear Mr. Michael, Warmest greetings from Rose Garden Residences. Thank you so much for leaving us your kind and good feedback. At Rose Garden, we always strive to bring great quality service to satisfy all our value clients. We trust that you had enjoy your stay and had unforgettable moments with us. We hope that we will have chance to welcome you back at Rose Garden soon. Yours Sincerely, Rose Garden Team
Response from Rose Garden Residence on Mar 23, 2022
Dear Value Customer,
Warmest greeting from Rose Garden Residence.
Thank you so much for leaving us your kind feedback.
We are really happy to know that you already had a good stay with us recently. Please be rest assured that your kind comment will encourage us a lot to improve the quality of service in order to bring the best service quality to all our guests.
Once again, thank you so much for spending your precious time to leave us your good comment.
We do hope that we will have chance to welcome you back to our hotel soon.
Thanks and Best regards,
Rose Garden Management Team
Response from Rose Garden Residence on Aug 29, 2023
Dear Noriyuki, Thank you very much for having stayed with us.We are extremely happy that you had a good time with us here in Hanoi and truly appreciate your feedback.We look forward to welcoming again.Yours sincerely,Rose Garden Team
Response from Rose Garden Residences on Jan 16, 2023
Dear Mr/Ms. Urakawa, Warmest greetings from Rose Garden Residences. Thank you so much for leaving us your kind and good feedback. At Rose Garden, we always strive to bring great quality service to satisfy all our value clients. We trust that you had enjoy your stay and had unforgettable moments with us. We hope that we will have chance to welcome you back at Rose Garden soon. Best regards, Rose Garden Team.
10/10 Excellent
il
Business traveler
Dec 24, 2022
Liked: Cleanliness, room comfort
편안한 시간을 보내고 왔습니다.
거실과 방이 구분되어 있는게 좋습니다. 그리고 세탁기, 싱크대, 큰 냉장고가 있어서 장기 출장으로 성인 남성이 2분정도 출장 온다면, 다른 호텔룸을 2개 잡으시는 것 보다, 여기에서 방이 2개 있는 룸을 하나 예약하는게 더 저렴하고, 생활 하기도 편한 듯 합니다. 1층의 커피숍(하이랜드)도 좋습니다. 한가지 불편한게 있다면, 건물에 편의점이 없다는 점입니다. 다만 근처에 택시로 금방 갈 수 있는 롯데마트가 있으니, 한번 쇼핑으로 필요한 것들을 준비하시면 좋을 듯 합니다.
il
Stayed 3 nights in Dec 2022
Response from Rose Garden Residences on Dec 30, 2022
Dear Mr. il, Warmest greetings from Rose Garden Residences.Thank you so much for leaving us your kind and good feedback.At Rose Garden, we always strive to bring great quality service to satisfy all our value clients. We trust that you had enjoy your stay and had unforgettable moments with us.We hope that we will have chance to welcome you back at Rose Garden soon.Rose Garden Team
Response from Rose Garden Residence on Dec 8, 2021
Dear Mr. Yuji Komohara,
Warmest greetings from Rose Garden Residence.
Thank you so much for leaving us such a good and value comment.
We are very happy to know that you had enjoyed your stay with us this time. Please be rest assured that at Rose Garden, we always strive to bring our clients satisfaction and great quality service to make them feel like at their home while staying with us.
Once again, thank you so much for your great support and your valuable comment.
We do hope that we will have chance to welcome you back to stay at Rose Garden soon.
Thanks and Best regards,
Rose Garden Management Team
Response from Rose Garden Residences on Nov 2, 2021
Dear Mr. Yuji Komohara,
Warmest greetings from Rose Garden Residences.
Thank you so much for your staying with us and leave us your valuable comment.
Please rest assured that at Rose Garden we always strive to bring great and excellent service to all clients who stay wiht us. So we are really sorry that you do not have good staying experience with us this time.
Hope that we will still have chance to welcome you back at Rose Garden in the near future.
Thank you once again for your value comment and looking forward to welcoming you at Rose Garden soon.
Thanks and Best regards,
Rose Garden Management Team
10/10 Excellent
eunhee
Traveled with family
Jul 20, 2021
Liked: Cleanliness, room comfort
Very good condition residence. Swiming pool is good.
eunhee
Stayed 2 nights in Jul 2021
Response from Rose Garden Residences on Jul 21, 2021
Dear Eunhee Lee,
Thank you so much for choosing our Rose Garden Residences for your trip to Hanoi.
We are very happy to know that you had enjoyed your time with us and we hope that you will soon again find time to come back and stay with us.
Looking forward to welcoming you back at Rose Garden Residences soon.
Best wishes from Rose Garden Residences team.