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Rating 10 - Excellent. 96 out of 224 reviews" "
10 - Excellent
96
Rating 8 - Good. 94 out of 224 reviews" "
8 - Good
94
Rating 6 - Okay. 26 out of 224 reviews" "
6 - Okay
26
Rating 4 - Poor. 7 out of 224 reviews" "
4 - Poor
7
Rating 2 - Terrible. 1 out of 224 reviews" "
2 - Terrible
1
8.4/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
MASATOSHI
May 27, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
This property is good for Japanease.
MASATOSHI
Stayed 2 nights in May 2024
6/10 Okay
Verified traveler
Traveled with family
Jul 8, 2019
Liked: Staff & service
The facilities were not totally bad, but I did not want to get my shoes off at entrance (if we had to do that, we wanted the slipper there, not in our room.)
Absolutely Brilliant, if you are willing to accept No Signs in English, and Staff severely limited in the English language! I loved it!
Tripat
4/10 Poor
Verified traveler
May 30, 2016
Liked: Staff & service
Disliked: Cleanliness, room comfort
2 star ryokan/business hotel
The customer service was great but I won't go back to this hotel... The wall paper was disgusting. It must be smoking room before. It was yellowish and dirty with nicotine stains. We also didn't like their mattress. It was very hard and not comfortable at all. It's time to renovate the hotel.
Verified traveler
6/10 Okay
Kwok Wai
Oct 19, 2015
Disliked: Room comfort
Good onsen but poor room temperature
The temperate set for the air-conditioning of the room was very high and made us uncomfortable. The onsen was good though, very convenient.
Needed an overnight in the area. Hotel was very good. Mainly used by Japanese as it is a little out of the main tourist areas but if you need to be in or close to Kuki then this is good value.