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컨트리 인 & 스위트 바이 래디슨, 요크, 펜실베이니아 여행 후기

3 out of 5
컨트리 인 & 스위트 바이 래디슨, 요크, 펜실베이니아
245 St. Charles Way, York, PA

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 884개 이용 후기 중 283개" "
평점 8 - 좋아요. 884개 이용 후기 중 305개" "
평점 6 - 괜찮아요. 884개 이용 후기 중 140개" "
평점 4 - 별로예요. 884개 이용 후기 중 105개" "
평점 2 - 너무 별로예요. 884개 이용 후기 중 51개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

Brittney 님, Staatsburg

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet, quick and easy check in.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Laura

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
There were some people who stayed that were banging on doors at all hours of the night. The property was being painted when we were there. Our room the first night had a strong smell like some kind of air freshener
2024년 3월에 2박 숙박함
답변 제공: tony 님, 2024년 3월 25일
Thank you.

4/10 - 별로예요

Tony

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Needed lots of repairs. Electrical and plumbing. Was very clean. Beds need up grading.
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Ricneshia

2023년 9월에 2박 숙박함

8/10 - 좋아요

Olufunmilayo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was okay.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Christine

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

cristian

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: tony 님, 2023년 10월 11일
sorry, about your stay.

8/10 - 좋아요

Kevin

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Joseph

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
This property was a disappointment. The staff always seemed preoccupied. After sitting on the edge of the bed, I couldn't help but roll to the middle amd then slide toward the headboard. Breakfast was the same each day. No breakfast during the week. The tan in the bathroom when running smelled like something was burning. The wood baseboard in the halls was loose. The room was advertised as nonsmoking, but had an odd smell. The towels had on them dark strands of hair. The booking for the hotel was prepay only. I could not afford to lose the money, so i stayed three nights. Now I'm at the chiropractor.
2023년 9월에 3박 숙박함

2/10 - 너무 별로예요

john

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the check in was very difficult and i no longer wished to stay
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Katie

별로예요: 직원 및 서비스
Showed up for checkin and was told they were sold out, even though I had a reservation and confirmation.

10/10 - 훌륭해요

Jerry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We where greeted by very friendly staff. Very pleasant and helpful.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Paul

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Ed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: tony 님, 2023년 9월 1일
Thank you.

4/10 - 별로예요

Ronald

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Air freshener in room was overwhelming. Beds were hard and squeaky. Wifi was useless. Could barely connect to it even within 10 feet of the router. Breakfast offering was bare minimum at best.
2023년 8월에 2박 숙박함
답변 제공: Customer Care 님, 2023년 8월 24일
Thank you for taking the time to leave us a review. It saddens us to hear that your stay was less than satisfying due to the condition of the bed and the slow Wi-Fi connection. We completely understand how important it is to have a stable internet connection for both personal and business needs. Your valuable comment has been noted and these will be used to monitor and improve the quality and services we offer to our guests. We hope you will give us the chance to welcome you back, so we may ensure your visit is nothing short of excellent.

8/10 - 좋아요

debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My KIX Trip.
Comfy beds.Clean room.quiet.Friendly check in clerk.Reasonably priced.breakfast not so great.Close enough to York Fair.
2023년 7월에 1박 숙박함
답변 제공: tony 님, 2023년 9월 1일
Thank you

2/10 - 너무 별로예요

dustin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible Stay
Ants in my room. Had to plunge my own toilet after asking front desk 3 times. Very uncomfortable bed, could feel springs in my back. Breakfast was terrible. Pool closed.
2023년 7월에 4박 숙박함
답변 제공: Customer Care 님, 2023년 8월 3일
Thank you for taking the time to share your feedback. It's saddening to know that your stay was anything less than pleasing due to the service of our staff, the cleanliness of the room, your concern with the toilet, bed and breakfast along with the availability of the pool during that visit. An excellent guest experience is our main concern and it appears that there was a shortfall in the high standards that we endeavor. We greatly value your feedback and it will be shared with our team for further improvements to our service. Hoping that you would give us another chance to present to you a stay that is nothing short of excellent.

8/10 - 좋아요

John 님, Fallentimber

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff were amazing and helpful, apologized for pool being renovated.
2023년 7월에 1박 숙박함
답변 제공: tony 님, 2023년 9월 1일
Thank you

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: tony 님, 2023년 9월 1일
Thank you

8/10 - 좋아요

NIRVANI

2023년 7월에 1박 숙박함
답변 제공: tony 님, 2023년 9월 1일
Thank you

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: tony 님, 2023년 9월 1일
Thank you

10/10 - 훌륭해요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would recommend to others…
Staff was fantastic. Hotel was very clean. It was quiet and comfortable. I would stay again and recommend to others. Easy access on/off interstate and easy to find.
2023년 6월에 2박 숙박함
답변 제공: tony 님, 2023년 9월 1일
Thank you

10/10 - 훌륭해요

Terrell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Terrell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms were better than exspected.and the staff was the best.
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Jeff

연인과의 여행
별로예요: 직원 및 서비스
We specifically asked to have our linens changed during a multiple day stay. They never touched our room.
2023년 5월에 2박 숙박함
답변 제공: tony 님, 2023년 6월 1일
we are sorry we missed your room. wrong information was past to the housekeeper

2/10 - 너무 별로예요

Vivian

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room smelled bad, the room was never cleaned, the pool was out of order. We had an additional charge and they didn't know how to work it. Also, they didn't want to give us a receipt. Overall a bad experience.
2023년 5월에 3박 숙박함
답변 제공: tony 님, 2023년 5월 30일
sorry to hear your stay was not up to stander. I will check your reservation and get back to you.

8/10 - 좋아요

Catherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Staff. Rooms could use new carpet. Everything else was great!
2023년 5월에 1박 숙박함
답변 제공: tony 님, 2023년 6월 12일
Thgank you

10/10 - 훌륭해요

Frederick

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very pleasant staff, very clean, beds super comfortable... Will stay there again!!!!
2023년 5월에 1박 숙박함

8/10 - 좋아요

Frederick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Dixie

연인과의 여행
좋아요: 청결 상태
Rooms are clean. Property is clean. No one was at the front desk in the morning to check out. I was informed the staff was resting. Maybe he did a double.
2023년 5월에 1박 숙박함
답변 제공: tony 님, 2023년 6월 12일
thank you

8/10 - 좋아요

Elisabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: tony 님, 2023년 6월 12일
thank you

6/10 - 괜찮아요

Amber

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Used to be nice, not now
So I’ve stay here before. It used to be $89 per night. But now it’s worn out and run down and $173 per night. The pool is always out of service. Their WiFi was down. Our toilet would not stop running. And the whole first floor smelled like weed. Not worth $173 by my standards
2023년 4월에 1박 숙박함
답변 제공: tony 님, 2023년 4월 17일
Sorry, rate will go up and down depending on the week

8/10 - 좋아요

Deena

가족 여행
별로예요: 편의 시설/서비스
its close to things, restaurants, and tourist attractions. they dont have daily room service, breakfast was sparse and supplies to breakfast were not good. some maintenance needed, painting and fixing things Wifi was sketchy
2023년 4월에 3박 숙박함

6/10 - 괜찮아요

Kimberly

좋아요: 청결 상태, 직원 및 서비스
There was only one table lamp so the lightening in the room was dark. The bathroom was old and water dripped from the tub spigot. In addition, the show water pressure was very low. I would not stay at this property again.
2023년 3월에 1박 숙박함
답변 제공: tony 님, 2023년 4월 18일
I am sorry your room was not 100% we are working on making things right.

8/10 - 좋아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room and condition was fine. The breakfast was a bit sparse. Whst was there was good.
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Cindy

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I travel for work. Checked in late around 11:30 PM and the checkin went okay. When I got to my room it was still dirty. Whoever was there before me - dirty used towel on the floor and shower curtain, soaps all used, trash still present. The bed wasn’t even fully made. Hairs on all the pillows and bedsheet which also had a yellow stain. I slept on top of the blankets with the “extra” pillows and blanket. I requested my room be clean as I went to work the next morning only to come back to them leaving my door opened afterwards. It’s clean now yes, but my door was left opened while I had personal belongings in the room. Very unhappy!!
2023년 3월에 2박 숙박함
답변 제공: tony 님, 2023년 3월 14일
sorry for you inconveniences, I truly sorry your check in was not right. I will have a talked with my employees.thank you for letting me know.

10/10 - 훌륭해요

Tiny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very accommodating we were there for some arrangements after our son passed away and they were the sweetest people Thank you for a guite stay. Highly recommend
2023년 2월에 1박 숙박함
답변 제공: tony 님, 2023년 3월 14일
thank you.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great, breakfast was very good, room was clean and comfortable, elevator needs work!
2023년 2월에 1박 숙박함
답변 제공: tony 님, 2023년 3월 14일
thank you.

6/10 - 괜찮아요

Zacharia

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: tony 님, 2023년 3월 14일
Thank you

4/10 - 별로예요

Corinne

좋아요: 직원 및 서비스
2023년 2월에 1박 숙박함
답변 제공: tony 님, 2023년 2월 21일
Thank you

10/10 - 훌륭해요

Reba

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable and realzing
I stayed here the night before my back surgery. My daughter had forgotten to reserve a handicapped room for us but the clerk changed us into one without a problem. Aaron, the clerk, was very pleasant and helpful. He asked me in the morning if it worked out with the shower because he knew that was an important part of our stay, with my preparation for surgery. Everything was clean and I slept well. No noise!!
2023년 2월에 1박 숙박함
답변 제공: tony 님, 2023년 3월 14일
thank you.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 1월에 1박 숙박함
답변 제공: tony 님, 2023년 3월 14일
Thank you.

8/10 - 좋아요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 2박 숙박함
답변 제공: tony 님, 2023년 3월 14일
Thank you.

6/10 - 괜찮아요

Sharon

단체 여행
Toilet did not function during night. Tried to call the office and hotel room phone did not work. Had to walk down to office and two hours later they still did not come up to repair either. We decided not to stay for the second night.
답변 제공: Customer Care 님, 2023년 1월 20일
Thank you for taking the time to post a review. We're sad knowing that your stay was anything less than pleasing due to the condition of the bathroom and phone during that visit. It is our top priority to provide comfortable accommodation to all of our valued guests and we apologize for any inconvenience this may have caused you. Know that your feedback is truly valuable to us and will be forwarded to the hotel management for further improvement of our services. We hope for another opportunity to make a more favorable impression in the future.

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Disappointed
2022년 12월에 3박 숙박함

10/10 - 훌륭해요

Shelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great price with luxury
My son was in hospital and my husband and I need a hotel last minute. The staff was very friendly and our room was very nice. Free breakfast next day with homemade waffles was great!
2022년 12월에 1박 숙박함

8/10 - 좋아요

Heather

2022년 12월에 1박 숙박함

4/10 - 별로예요

G

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not very clean and not up to par. Breakfast was poor. Plastic utensils were in bins, not individually wrapped, and milk, butter and cream cheese were in large, shared containers, not individual use. I have never seen this in any hotel, ever, and honestly, it was disgusting.
답변 제공: tony 님, 2023년 1월 4일
sorry, some items where not available to us, rather then having nothing we went with what we could get.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
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