숙박 시설 내 편의 시설/서비스
예약 가능 여부 확인

크라운 호텔 해러게이트 여행 후기

3 out of 5
크라운 호텔 해러게이트
Crown Place, Harrogate, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 388개" "
평점 8 - 좋아요. 1003개 이용 후기 중 403개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 129개" "
평점 4 - 별로예요. 1003개 이용 후기 중 65개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 18개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

James

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant experience. Room was spacious and very comfortable. Fantastic access to downtown Harrogate restaurants and pubs.
2024년 5월에 5박 숙박함
답변 제공: Vicky 님, 2024년 5월 26일
We are thrilled to hear that you have enjoyed your stay with us. Thank you so much for your positive feedback and we hope to see you again in the future.

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the center. Harrogate had good shope pubs and independent restaurants. Breakfast at hotel very good.xx
2024년 5월에 2박 숙박함
답변 제공: Vicky 님, 2024년 5월 20일
Thank you for your feedback. We are thrilled to hear that you have enjoyed your stay with us and we hope to see you again in the future.

2/10 - 너무 별로예요

Roy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Vicky 님, 2024년 5월 16일
We are sorry to hear that you did not enjoy your stay with us. We would appreciate if you could get in touch with us in order to tell us what you did not enjoy about your stay just so that we can improve ourselves for the future. Thank you for your feedback and we hope to hear back from you shortly.Kind regards.

4/10 - 별로예요

phil

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
In a good location, good sized room and comfy bed etc but needs to improve some of the basics. Room had not been hoovered including bathroom. Toilet could have been cleaner and shower leaked. Ceiling needed a fix as a couple of leaks from above in evidence. Tolerable for a couple of nights but couldn’t stay longer.
2024년 5월에 2박 숙박함
답변 제공: Vicky 님, 2024년 5월 13일
Thank you for your feedback. We will be addressing your concerns.

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Vicky 님, 2024년 5월 7일
Thank you for your feedback. We are thrilled to hear that you have enjoyed your stay with us. Thank you once again and we hope to see you again in the future.

10/10 - 훌륭해요

Alison

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Grand building. Comfortable beds. Great breakfast.
2024년 1월에 1박 숙박함
답변 제공: Sukanya 님, 2024년 4월 28일
Thank you for your review. We hope to see you again soon in the future.

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
An Historic Hotel that really makes you feel part of the history. Price was great, Restaurant food fantastic.
2024년 4월에 1박 숙박함
답변 제공: Vicky 님, 2024년 4월 23일
Thank you for your feedback. We are thrilled that you have enjoyed your stay with us and we hope to see you again in the future.

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Reception Team 님, 2024년 4월 20일
Good evening, Thank you for your review. We hope to you again soon!

8/10 - 좋아요

Amanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice spacious hotel, paid extra for an executive room, which was large but not impressive. No remote for the tv, asked at eception but it didn't materialise. Parking very restricted
2024년 4월에 3박 숙박함
답변 제공: Vicky 님, 2024년 4월 13일
Thank you for your feedback. We will be addressing your concerns.

4/10 - 별로예요

Pamela

Suite reserved:not like website - aged furniture /scuff marks/stained curtains. Hot water - advised to run (hot) tap on both sink and bath for 10 mins...We left a day early.... then email with "evidence of smoking" (2 photos 2 bits of?)Tried to adopt full charge for 3rd night re spurious smoking charge.. We don't smoke! Never again
2024년 4월에 3박 숙박함
답변 제공: Sai 님, 2024년 4월 24일
We will be addressing your concerns.

10/10 - 훌륭해요

Robert 님, Brighton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is ideally situated and close to the shops. Although there is limited parking, we managed to park on site. We didn't have dinner in the hotel, but we did have breakfast, which was very nice. We have visited Harrogate many times over the years and have always wanted to stay at the hotel. We have now done so - and will do again next time we are in the area.
2024년 4월에 1박 숙박함
답변 제공: Vicky 님, 2024년 4월 13일
We are thrilled to hear that you enjoyed your stay with us. Thank you for your feedback and we hope to see you again in the future.

8/10 - 좋아요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Vicky 님, 2024년 3월 31일
We are happy to see that you have enjoyed your stay with us. Thank you for your positive feedback and we hope to see you again in the future.

4/10 - 별로예요

Philip

Bedroom above the ballroom with loud music playing no notice of the event when booking .the bedrooms in at part of hotel should be for event officials if staying
2024년 3월에 2박 숙박함
답변 제공: Vicky 님, 2024년 3월 11일
We are very sorry about your experience with us during your stay. We hope to better ourselves in the future based on the feedback you have provided us with. Thank you and we do hope to see you again in the future.Thank you.

10/10 - 훌륭해요

Bernard

2024년 2월에 1박 숙박함
답변 제공: Vicky 님, 2024년 2월 26일
We are thrilled to see that you have enjoyed your stay with us. Thank you so much for your feedback and we hope to see you again in the future.

8/10 - 좋아요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Vicky 님, 2024년 2월 26일
We are happy to see that you have enjoyed your stay with us. Thank you for your feedback and we hope to see you again in the future.

8/10 - 좋아요

Tim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Vicky 님, 2024년 2월 22일
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and we hope to see you again in the future. Thank you.

6/10 - 괜찮아요

Andrew

Careless
Set of room was careless, dressing table in wrong place for plugs and also had a board down the back so had to physically pull it away from wall to plug hair dryer in. Settee was in bay window when a table and 2 chairs would have been better for guests to look out of the window. Settee would have been better where dressing table is and dressing table moved to wall that had a plug socket half way up the wall so you could plug hair dryer in without having to manhandle the table. Because this was not done when putting furniture in the room shows a lack of care for guests.
2024년 2월에 1박 숙박함
답변 제공: The Crown Hotel Team 님, 2024년 2월 17일
Thank you for your feedback. We will take it into consideration when making future improvements to the hotel.

6/10 - 괜찮아요

JACQUELINE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
ROOM TOO SMALL
HOTEL IS OLD BUT LOVELY AND CLEAN STAF FRIENDLEY ONLY DOWNSIDE WAS WEN WERE BOOKED IN A COMFORT DOUBLE ROOM THE ROOM WAS FAR TOO SMALL DOUBLE BED WAS UP AGAINST THE WALL SO AWKWARD TO GET OUT OF BED DURING NIGHT
2024년 2월에 2박 숙박함
답변 제공: Vicky 님, 2024년 2월 14일
Hi there, I have just checked your booking and you have in fact booked a cozy double room, where the beds are pushed up against the wall. Our regular doubles have just a standard double with access to the bed from both sides. Cozy doubles do tend to be a little bit cheaper than regular doubles as well.

10/10 - 훌륭해요

marlene

2024년 2월에 3박 숙박함
답변 제공: reception 님, 2024년 3월 20일
Thank you! We are glad you enjoyed your stay with us!

10/10 - 훌륭해요

Tracey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely Breakfast and fantastic central location
2024년 2월에 1박 숙박함
답변 제공: Vicky 님, 2024년 2월 4일
We are thrilled to hear that you have enjoyed your stay with us. Thank you for your feedback and we hope to see you again in the future.

10/10 - 훌륭해요

john

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing location. Comfortable. Good staff. Fantastic room
2024년 1월에 1박 숙박함
답변 제공: Vicky 님, 2024년 2월 3일
We are delighted to hear that you have enjoyed your stay with us. Thank you for your feedback and we hope to see you again in the future.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Looking a bit tired but still a lovely clean hotel. Pillows were a bit uncomfortable. Also although I had paid the £20 each for the meal upgrade my husband was asked for it again on departure lucky I was there and could prove I had already paid
2024년 2월에 1박 숙박함
답변 제공: Vicky 님, 2024년 2월 3일
Thank you for your feedback.

8/10 - 좋아요

Dave

좋아요: 청결 상태, 직원 및 서비스
Thank you
So grateful for the staff notifying us before we left Harrogate that we had left an iPad. Thank you Wonderful service
2024년 2월에 1박 숙박함
답변 제공: Vicky 님, 2024년 2월 3일
We are happy to hear that you have enjoyed your stay with us. Thank you for your feedback and we hope to see you again in the future.

10/10 - 훌륭해요

William

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Obviously an old building with lot's of character. Excellent location, could not fault anything. Only had breakfast which was very nice. Dog friendly which suited us as we could take our little pooch with us.
2024년 1월에 3박 숙박함
답변 제공: Vicky 님, 2024년 1월 29일
We are happy to hear that you have enjoyed your stay with us. Thank you for your feedback and we hope to see you again in the future.

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was for an anniversary... from the moment we were checked in the service was second to none...each and every member of staff was superb... polite...courteous... professional..hotel itself is in an immaculate condition...the house keeping was 100% ...we ate both breakfast and evening dinner.. thoroughly enjoyed both... keep up the good work... regards Catherine Mahony...
2024년 1월에 1박 숙박함
답변 제공: Vicky 님, 2024년 1월 29일
We are thrilled to hear that you enjoyed your stay with us. Thank you for your generous feedback and we hope to see you again in the future.

8/10 - 좋아요

Stephanie

2024년 1월에 1박 숙박함
답변 제공: Vicky 님, 2024년 1월 29일
We are happy to see that you have enjoyed the majority of your stay with us. Thank you for your feedback and we hope to see you again in the future.

10/10 - 훌륭해요

Ann

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Only down side to this hotel is the parking
2024년 1월에 1박 숙박함
답변 제공: Vicky 님, 2024년 1월 28일
Thank you for your feedback. We are happy to hear that you have enjoyed your stay with us and we hope to see you again in the future.

8/10 - 좋아요

Lee

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Rooms are a bit dated, if you have trouble getting in to the shower ask for an accessible room. Beds a bit small but on the whole it does the job!
2024년 1월에 2박 숙박함
답변 제공: Vicky 님, 2024년 1월 28일
Thank you for your feedback. We are happy to hear that you have enjoyed the majority of your stay and we hope to see you again in the future. Thank you.

10/10 - 훌륭해요

Sarah

2024년 1월에 2박 숙박함
답변 제공: Vicky 님, 2024년 1월 29일
Thank you for your feedback. We are thrilled to see that you have enjoyed your stay with us and we hope to see you again in the future. Thank you

10/10 - 훌륭해요

David

2024년 1월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 1월 29일
Thank you so much for your review. We hope to see you again soon!

10/10 - 훌륭해요

Perry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Vicky 님, 2024년 1월 26일
Thank you for your feedback. We are happy to see that you have enjoyed your stay with us.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2 night break
A very comfortable hotel within 5 minutes walk of the town centre. The service is always great too. Another fantastic stay at the Crown hotel.
2024년 1월에 2박 숙박함
답변 제공: Vicky 님, 2024년 1월 26일
Thank you for your feedback. We are happy to see that you have enjoyed your stay with us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Vicky 님, 2024년 1월 26일
Thank you for your feedback. We are happy to see that you have enjoyed your stay with us.

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely hotel, great location.
2024년 1월에 1박 숙박함
답변 제공: Vicky 님, 2024년 1월 26일
Thank you for your feedback. We are happy to see that you have enjoyed your stay with us.

8/10 - 좋아요

Christopher

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Charming Hotel Stay
Beautiful building with a charming reception and foyer. Large rooms with comfortable beds. Less on eco-friendliness as the rooms were large and single pane glass. Very pleasant staff
2024년 1월에 2박 숙박함
답변 제공: Vicky 님, 2024년 1월 26일
Thank you for your feedback. We are happy to see that you have enjoyed your stay with us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old and charming
It's a old hotel, but that's what makes it so charming and interesting, we loved the history and the decoration
2024년 1월에 1박 숙박함
답변 제공: Vicky 님, 2024년 1월 26일
Thank you for your feedback. We are happy to see that you have enjoyed your stay with us.

8/10 - 좋아요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A bit noises due to Xmas parties, but it was Xmas. Breakfast was not too good due to buffet breakfast was cold. Otherwise everything else was good.
2023년 12월에 1박 숙박함
답변 제공: Vicky 님, 2024년 1월 26일
Thank you for your feedback.

4/10 - 별로예요

Debbie

별로예요: 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Vicky 님, 2024년 1월 26일
Thank you for your feedback.

8/10 - 좋아요

Feras

연인과의 여행
Nice and quiet area
2023년 12월에 10박 숙박함
답변 제공: Vicky 님, 2024년 1월 26일
Thank you for your feedback.

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great, exept breakfast
Nice looking hotel oozing old fashioned charm. Small car park but was lucky and managed to get a bay. Had a suite on second floor and found it roomy and comfortable. Excellent location for exploring Harrogate. Only downside was the quality of the cooked breakfast, limited choice, serve yourself buffet, no black pudding, no mushrooms, no fried eggs, no hash browns, what was available was over cooked hard sausages, over cooked bacon, scrambled eggs, potato pieces, tomatoes and beans which were only on the warm side, pity really, but all in all we enjoyed our stay. Not to mention nice friendly staff.
2024년 1월에 1박 숙박함
답변 제공: Vicky 님, 2024년 1월 26일
Thank you for your feedback. We are happy to see that you have enjoyed your stay with us.

8/10 - 좋아요

Christopher

2024년 1월에 1박 숙박함
답변 제공: Vicky 님, 2024년 1월 26일
Thank you for your feedback. We are happy to see that you have enjoyed your stay with us.

6/10 - 괜찮아요

Steve

연인과의 여행
좋아요: 직원 및 서비스
It really needs some money spending on the rooms, just so poor, out dated and tired, what a shame
2024년 1월에 2박 숙박함
답변 제공: Vicky 님, 2024년 1월 26일
Thank you for your feedback.

4/10 - 별로예요

Gerard

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Needs updating !
Very dated hotel. Nothing ‘Executive’ about the Executive room we booked . Breakfast awful , everything had been mass produced early and was sitting under hot lamps . Bacon cremated and sausages dry . Fried eggs been under lights for over an hour and were like bullets . Hot drinks options good .
2024년 1월에 1박 숙박함
답변 제공: Vicky 님, 2024년 1월 26일
Thank you for your feedback.

10/10 - 훌륭해요

Neil

2024년 1월에 1박 숙박함
답변 제공: Vicky 님, 2024년 1월 26일
Thank you for your feedback. We are happy to see that you have enjoyed your stay with us.

10/10 - 훌륭해요

Cliff

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Vicky 님, 2024년 1월 26일
Thank you for your feedback. We are happy to see that you have enjoyed your stay with us.

8/10 - 좋아요

Neil

2024년 1월에 2박 숙박함
답변 제공: Vicky 님, 2024년 1월 26일
Thank you for your feedback.

8/10 - 좋아요

Martin 님, London

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Grand old hotel, a trifle faded but still a perfectly comfortable and straightforward place to stay. Very good location.
2023년 12월에 1박 숙박함
답변 제공: Vicky 님, 2024년 1월 26일
Thank you for your feedback. We are happy to see that you have enjoyed your stay with us.

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel lovely friendly staff room was great breakfast was delicious will definitely be going back
2023년 12월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 1월 18일
Thank you Susan for your lovely review of your recent stay with us. We look forward to welcoming you back again in the near future!Kind regardsThe Crown Hotel team

8/10 - 좋아요

Norman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Crown Hotel, Harrogate
The Crown Hotel, Harrogate is perfectly situated for retail therapy and restaurants. Parking is limited at the hotel and on street parking close by requires a parking token which should be available from reception but they didn’t have any during our stay. Hence I had to park my car about a mile away from the hotel. I can certainly recommend breakfast which was hot, well presented and plentiful. The bedroom was clean, comfortable and well decorated.
2023년 12월에 1박 숙박함
답변 제공: Vicky 님, 2024년 1월 26일
Thank you for your feedback.

8/10 - 좋아요

Neil

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Very good, but could easily be better
The Crown provides an excellent base to visit Harrogate. Parking is always an issue but due to my partner’s disability we were allocated a space for the final two nights. We did not eat in the hotel but we met members of her family in the lounge which was very comfortable. The room we had was the best we have had in several stays but the television didn’t work (didn’t miss it at all) and the shower was never warm and the flow was very poor. Every member of staff we met was excellent and very friendly. I have little doubt we will stay at The Crown again, hopefully the shower will be better next time.
2023년 12월에 3박 숙박함
답변 제공: Reception Team 님, 2024년 1월 18일
Thank you Neil for your review of your stay with us! We apologise about the issues you encountered but we are happy to hear you will be returning to us. We look forward to seeing you then!Kind regardsThe Crown Hotel