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"My daughter and I stayed at Residence Inn while attending the Cardi B concert (4/3/2026) The room (a loft) was more like a small, cute apartment! We loved it! The staff was super friendly and helpful. The best part, the breakfast! They had an awesome selection of breakfast foods, fresh fruit and beverages. If I’m ever in Hartford again, I would 100% stay here again. "

"Had an awful room on the top floor that only had one window that was maybe 2’ x 2’ big. It’s not like the hotel was sold out so I’m not sure why they put me in what was a glorified closet. I was exhausted and just didn’t have the energy to complain."

"The security at the property could be better, on the first night of my stay, a strange woman speaking incoherently followed me back to my room. They needed to better control who comes in at night. Also, the safety latch on the door was no functional, you could close it but it would swing right open with the door. "

"This place was marked as 3 stars with reviews talking about cleanliness. Very misleading, Checked in, didnt feel safe at all. Walked into the room with an immediate smell of mustyness. Couldnt open the windows and wouldnt even tuen on their ac unit because that was nasty too. Took the loss and immediately checked out and into a safer cleaner hotel "

"Everything was perfect especial the conection to the Arena."

"room was clean and smelled great, staff was nice and polite, breakfast was excellent and it was plenty of parking all in all a great stay"

"We only stayed one night but the place is very run down. Probably why it was so cheap. The beds creak when you move. The door to the bathroom in our room didn’t close all the way or lock. The staff was friendly enough and we didn’t have any issues while there. "

"Breakfast was excellent. Mo who was working his second day and Christine took great care of us. We are big coffee drinkers and we never had to ask for refills. They anticipated everything. Gretchen at the front desk is an exceptional welcoming person to your establishment. She went above and beyond to make everything comfortable for us. We had a challenging morning and from the time we walked in to check in, Gretchen had us relaxed and ready to start our weekend away. "

"Parking was med, alot of people hanging around couldn't park near our door. Room was clean but in awful conditions. Great for 1 night stay. "