헤이슬미어, 잉글랜드의 수영장이 있는 호텔

“Staff were incredibly helpful and polite throughout our stay. Room was impeccably clean and breakfast was lovely. Only slight issue was staff were sometimes a little slow getting to us to order cooked breakfast meaning we had to miss out on the one day because we had an impatient toddler. We also had dinner on our first night and it was lush.”

“Petit déjeuner”

“Location was nice , the areas were a bit tired…unfortunately the spa area was a bit disappointing as the sauna kept breaking down, it needed more attention from the staff in spa and pool area… the standard room I had was clean but again need attention in maintenance the windows were dirty and broken not a very nice to see …the property needs painting..,, and they definitely need to step up with the cleaning in pool and spa areas… I enjoyed my stay ..,, but won’t be rushing back .”

“We paid full price for a king room but on arrival room was just so small and dingy with just 12 inches clearance around the side of the bed, with a tiny little velux window in the roof. The bathroom was about 2m x 1m with a small shower which was filthy. If you get allocated Room 55 at reception then ask to change as there is no way 2 adults can comfortably fit in that room. They said they were full so we couldn’t change. Also when we arrived the room door was open which was really...

“The hotel is ok, we had a twin room in the cottage lodge, no 526, it was quite a walk from reception. Most of the staff were helpful and cheerful. The hotel is looking somewhat dated, the room needed a good deep clean, shower head and bath mat needed replacing, I did write this to the manger in the initial check in review, as we were only staying 1 night it wasn’t worth complaining about. The car park needs re signing as cars didn’t know which way to go round!”

“Quite, Clean room Far from city center but easy to call taxi”