테라스/파티오
예약 가능 여부 확인

더 화이트 록 여행 후기

3.5 out of 5
더 화이트 록
White Rock, Hastings, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 147개 이용 후기 중 49개" "
평점 8 - 좋아요. 147개 이용 후기 중 69개" "
평점 6 - 괜찮아요. 147개 이용 후기 중 23개" "
평점 4 - 별로예요. 147개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 147개 이용 후기 중 2개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

6/10 - 괜찮아요

Mary

The hotel is in a good location.
2021년 12월에 2박 숙박함

8/10 - 좋아요

Ricki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 2박 숙박함

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice breakfast and bar facilities. Parked on site. Perfect for a show at the theatre next door
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Susan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great situation near the pier, lovely sea views from the veranda.
2021년 11월에 2박 숙박함

10/10 - 훌륭해요

Martin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely Seaside Hotel
The room was plush. Admittedly not geared up for heavy tea drinkers but still had all the amenities we could wish for. Dinner menu is a little limited but not expensive. Breakfast was enjoyable even though the beans had been microwaved on the plate. All said and done would happily stay there again.
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Krishna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The most comfy bed I’ve had in a hotel in years. Got the room with sea view, lovely view in the morning. Shower pressure was great, clean room and great night of sleep. Lift bit small but not the end of the world.
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Ivan

2021년 11월에 1박 숙박함

2/10 - 너무 별로예요

Nina

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were unable to sleep as our bedroom was next door to the loft and we could hear very loudly every time someone used the lift and when the door was open and closed it was a very loud bang snd then children I think of someone was running up and down the corridors do we ended up giving our room key to the cleaner downstairs and leaving at 2am. Very disappointed as it was my partners 40th birthday and we had booked for 2 nights so lost money and I’ve emailed the hotel and no response back
2021년 10월에 2박 숙박함

8/10 - 좋아요

Helen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice helpful staff in all sections. Bit cramped in upstairs corridors and a more comfy bed would have been nice. They are doing their best in an old building.
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Eunice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Room comfortable. Staff friendly. We'll stay at White Rock Hotel again
2021년 10월에 1박 숙박함

8/10 - 좋아요

Angela

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good location.Pet friendly.Guest discount for breakfast and room service free of charge.
2021년 10월에 3박 숙박함

8/10 - 좋아요

Leanne

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
A good property but needs the floorboards an lift modernizing
2021년 10월에 4박 숙박함

10/10 - 훌륭해요

Ryan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Derek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel on the seafront
Lovely old hotel. Staff were really friendly. Room was spotless, beds were really comfortable. Ate breakfast there every morning and plenty to choose from. Would happily stay there again.
2021년 9월에 4박 숙박함

8/10 - 좋아요

Jane

2021년 9월에 4박 숙박함

6/10 - 괜찮아요

Vince

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Summer 2021
Great location. Only downfall was the noisy door lift with quest used in going up to their rooms. Lift door could use some re fitting a noise reducing mechanism.
2021년 8월에 6박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
8 Houses cobbled together - and it shows!
There are 2 lifts. One, which stops at the 2rd floor, from where you have to navigate a labyrinth of very narrow passageways to a very narrow flight of stairs to the 3rd floor. Not good if you have mobility problems. The other lift was described by my 10 year old grandson as a "vertical coffin" which may be a slight exaggeration, but not much. Not good for those suffering from claustrophobia. The décor is somewhat dated and in need of a facelift. The food is adequate and typically English. Would I book in here again. Most likely not.
2021년 8월에 7박 숙박함

8/10 - 좋아요

Colin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel and location
Had a good week stay at this hotel. The rooms are a good size, clean and comfortable. We had a premier first floor room which has a great view on the beach and sea with doors that open out - no balcony. The only issue with these rooms is that the outside bar/seating area is just below and the bar stays open till 12pm. So if you are a light and early sleeper, these might not be for you. We only had breakfast which has a selection of hot and cold. This is a dog friendly hotel. During our stay there was a number of owners with dogs which are allowed in the restaurant and bar area. They are also allowed to stay in the rooms, which is not clear from the web site. All in all, a good hotel and location. Every day yor bed is made and towels changed.
2021년 7월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good value for money. Great position. All the major areas of use clean and welcoming. Staff very friendly and attentive. Some of the areas of the hotel such as the corridors, stairs and lifts are in need of an update.
2021년 7월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like that my room was big enough to fit 2 double beds and with space to walk around freely.
2021년 6월에 2박 숙박함

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Honest
There should be more choices in evening meals breakfast and lunches were spot on there should be breakfast included with the room
2021년 6월에 2박 숙박함

8/10 - 좋아요

Julija

좋아요: 청결 상태, 객실의 편안함
My honest feedback
Overall the stay was good. There is no air-con in the hotel, so if you have a room with a sea view and when you open the windows it’s very loud. The cleaning ladies were excellent. Hotel’s staff was really good and very helpful. One huge disadvantage - avoid hotel’s restaurant as much as possible. The service (especially if you sit outside) is very very VERY slow. And even if you managed to order your food (asked for sparkling water without ice and tea with slice of lemon) they are going to bring you something completely different - water WITH ice and tea with MILK ahaha
The tiniest corridor I’ve ever seen in hotels
2021년 6월에 2박 숙박함

6/10 - 괜찮아요

Simon

출장 여행
좋아요: 직원 및 서비스
Noisy. Tired building. Staff were good.
2020년 11월에 1박 숙박함
답변 제공: Ella 님, 2020년 12월 6일
Hi Simon! Thank you for taking the time to leave a review, all feedback is really appreciated. We hope to see you again soon. Best wishes, The White Rock Hotel Team

8/10 - 좋아요

Jan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2020년 10월에 3박 숙박함
답변 제공: Ella 님, 2020년 12월 6일
Thankyou for your review! Best wishes, The White Rock Hotel Team

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I am not a smoker but if you wanted to smoke you had to leave the hotel and walk the street. There was outside seating maybe they could cordon a small part off for smokers
2020년 10월에 2박 숙박함
답변 제공: Ella 님, 2020년 12월 6일
Hi Steven. Firstly I would like to thank you for taking the time to leave us feedback. You are correct, our whole hotel is non-smoking, including the steps and terrace outside. At the moment this is the policy we are planning to keep, but your comments are appreciated and heard. We look forward to potentially seeing you again sometime! Best wishes, The White Rock Hotel Team

8/10 - 좋아요

Will

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 2박 숙박함
답변 제공: Ella 님, 2020년 12월 6일
Thank you for the review Will! Best wishes, The White Rock Hotel Team

10/10 - 훌륭해요

michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel
We had a huge room with a sea view and overlooking the pier. The room looked newly refurbished and was very comfortable with a king sized bed and a sofa. Overall a very pleasant experience in this hotel. We were also able to park in the small hotel car park at the rear of the building. Would definitely stay here again.
2020년 10월에 1박 숙박함
답변 제공: Ella 님, 2020년 12월 6일
Hi Michael! We are so pleased to hear that you enjoyed your stay! The view really is a huge asset to us. We hope to have you stay another time soon! Best wishes, The White Rock Hotel Team

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Very friendly reception. Room had a clean bed, but a damp wall and had a 1.5 in gap at the bottom of the door!
2020년 10월에 2박 숙박함
답변 제공: Ella 님, 2020년 12월 6일
Hello! We are sorry to hear your experience wasn't as good as it could have been. Please do contact us if you wish to discuss this further. Best wishes and hope to see you again, The White Rock Hotel Team

10/10 - 훌륭해요

Valerie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing ,comfortable stay
If you want happy and relaxing stay ,helpful staff then stay here its comfortable and friendly, Room was very clean full of quirkiness , we had sea view room which is a must , ideal if you want to go and out , we also had light bite to eat ,dinner and breakfast in the hotel , which suited my husband and i ,but there are plenty options on the table for you to make your own choices thank you to all the staff.
2020년 10월에 1박 숙박함
답변 제공: Ella 님, 2020년 10월 9일
Hi Valerie, We are so glad to hear that you and your husband enjoyed your stay with us. Thank you for taking the time to leave us review. We look forward to perhaps seeing you again soon. Best wishes, The White Rock Hotel Team

10/10 - 훌륭해요

Laura 님, Bedfordshire

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were lucky enough to visit Ths White Rock Hotel during the september heatwave, so we made full use of the sun terrace which has a beautiful view of the seafront and the pier. The sun terrace served a fantastic selection of breakfasts with fantastic service. This was a perfect spot for both afternoon and evening drinks. The room was perfect being clean, teas and coffees restocked everyday, the bed was amazingly cosy and the hotel was very welcoming of our furry family member, who also received a water bowl on each arrival to the sun terrace. The location of the hotel is perfect and only being a 20minute walk from old town as well as the crazy golf which i highly recommend! The car park at the back of the hotel only has a 15 car capacity so you have to time getting a space very well. Out of the whole week we only had to find somewhere else to park 2 days. Overall a fantastic stay and highly recommend, we will definitely be back!
2020년 9월에 7박 숙박함
답변 제공: Ella 님, 2020년 10월 7일
Hi Laura! We are so glad to see you enjoyed your stay! We consider ourselves so luck to have the terrace at the front, as it is such a lovely spot. We look forward to seeing you and your furry friend again soon, Best wishes, The White Rock Hotel Team

10/10 - 훌륭해요

Mathew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Long weekend in Hastings
Had a great long weekend away in Hastings from Friday 25th - Monday 28th September. We were meant to be going to Lanzarote but were unable to due to the current conditions but Hastings was definitely a great substitute! The hotel was lovely and the staff showed exceptional customer service throughout our stay. The restaurant serves a great breakfast to keep you going until lunchtime and the evening meal menu is good too. I'd thoroughly reccomend this hotel to anyone looking to stay in Hastings.
2020년 9월에 3박 숙박함
답변 제공: Ella 님, 2020년 9월 30일
Hi Mathew, We are so glad to hear you enjoyed your stay! Thank you for taking the time to leave a review. We hope to see you again soon! Best wishes, The White Rock Hotel Team

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Long weekend by the sea
2020년 9월에 3박 숙박함
답변 제공: Ella 님, 2020년 9월 30일
Thank you for taking the time to leave a review! We are glad to see you enjoyed yourself. Best wishes, The White Rock Hotel Team

8/10 - 좋아요

Robin 님, St Albans

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
COVID measures seamed good with sanitiser every ware, masks being worn and routes marked out fo on floor
2020년 9월에 2박 숙박함
답변 제공: Ella 님, 2020년 9월 17일
Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay. We look forward to seeing you again soon. Best wishes, The White Rock Hotel

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was how it showed on the picture the shower pressure was awful an the breakfast made me sick shame as the staff are lovely an the place is clean but not worth the 189 we paid to stay
2020년 9월에 2박 숙박함
답변 제공: Ella 님, 2020년 9월 10일
Could you contact us to discuss this? This is the first time we have been made aware of this. Best wishes, The White Rock Hotel Team

10/10 - 훌륭해요

실제 이용하신 고객

2020년 8월에 4박 숙박함
답변 제공: Ella 님, 2020년 9월 12일
Thank you for taking the time to leave uss a review. Best wishes, The White Rock Hotel

8/10 - 좋아요

Dianne 님, Wotton-under-Edge

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly, helpful staff and a great location. We used the onsite car park and didn't need to use the car for the three days we were in Hastings. Breakfast was cooked to order and good quality at a very reasonable price. The shower was good, the temperature and water pressure fine. I would stay in here again.
2020년 9월에 3박 숙박함
답변 제공: Ella 님, 2020년 9월 5일
We are delighted to hear you enjoyed your stay! We look forward to having you stay soon. Best wishes, The White Rock Hotel Team.

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 2박 숙박함
답변 제공: Ella 님, 2020년 9월 5일
Thank you for your feedback. Best wishes, The White Rock Hotel Team

10/10 - 훌륭해요

Michael 님, London

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, very good breakfast served to our room
2020년 7월에 2박 숙박함
답변 제공: Ella 님, 2020년 9월 5일
We are so glad you enjoyed your stay with us! Thank you for taking the time to send us your feedback! Best wishes, The White Rock Hotel Team

10/10 - 훌륭해요

Jerry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, comfortable and convenient
This was a short visit during the pandemic so some restrictions were in place, especially to ensure health and safety. Nevertheless, all staff and management appeared determined to ensure we had a pleasant stay and were very successful in this endeavour. Highly recommended.
2020년 7월에 2박 숙박함
답변 제공: Ella 님, 2020년 9월 5일
Thank you so much for the feedback. We are very pleased that you enjoyed your sty with us despite the restrictions we have in place. We look forward to having you stay with us again! Best wishes, The White Rock Hotel Team

8/10 - 좋아요

Aimee 님, Kent

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Hotel was in anice area. Customer service was good and bar staff lovely. Room service very nice and quick.
2020년 7월에 2박 숙박함
답변 제공: Ella 님, 2020년 9월 5일
Thank you for your feedback! We are delighted to hear you enjoyed your stay and hope that you will be coming back soon! Best wishes, The White Rock Hotel Team

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Liked seafront view. Staff helpful and friendly. Very small lift’claustrophobic.
2020년 2월에 1박 숙박함

8/10 - 좋아요

Julie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2020년 2월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
The location next to the theatre was convenient for the purpose of our visit. Check in was not very well organised, only one person on reception who also had to take guests to their rooms, this must have been as exhausting for the receptionist as it was frustrating for the guests. The room, which faced the seafront, had inefficient double glazing which meant the room was both noisy and cold - the bathroom was freezing cold! The beautiful light fitting jangled every time the guests moved in the room upstairs. Dinner in the restaurant was quick and reasonably priced for a tasty meal but our order for room service breakfast was misplaced and we had to re-request in the morning. Check out was very quick and efficient.
2020년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
Great location on sea front and right next to theatre
2020년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 1월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함

8/10 - 좋아요

Darrell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall very good
Little hotel very friendly service front of house was brilliant, bed soft and pillows great. I have a slight moan which was when the staff clean and clear other rooms the following morning they make alot of noise from the cleaning trolleys. This is because its a tiny walkway between each room and the walls in the room are thin. Other than that we had a lovely stay.
2019년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함

8/10 - 좋아요

Dave

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good spot. Clean hotel
Clean and tidy rooms. Friendly staff
2019년 12월에 2박 숙박함

8/10 - 좋아요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함