표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 347개 이용 후기 중 88개" "
10 - 훌륭해요
88
평점 8 - 좋아요. 347개 이용 후기 중 94개" "
8 - 좋아요
94
평점 6 - 괜찮아요. 347개 이용 후기 중 82개" "
6 - 괜찮아요
82
평점 4 - 별로예요. 347개 이용 후기 중 48개" "
4 - 별로예요
48
평점 2 - 너무 별로예요. 347개 이용 후기 중 35개" "
2 - 너무 별로예요
35
7.2/10
청결 상태
7.6/10
직원 및 서비스
6.0/10
편의 시설/서비스
6.6/10
숙박 시설 상태 및 시설
6.6/10
친환경
이용 후기
2/10 - 너무 별로예요
Roxana
2024년 4월 23일
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Roxana
2024년 4월에 1박 숙박함
8/10 - 좋아요
Jonathan
2024년 3월 7일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The beds are great.
Jonathan
2024년 3월에 1박 숙박함
10/10 - 훌륭해요
Darci
2024년 1월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very pleased with the room.
Darci
2024년 1월에 1박 숙박함
10/10 - 훌륭해요
Gary
2024년 1월 19일
Gary
2024년 1월에 1박 숙박함
10/10 - 훌륭해요
Nelson
2024년 1월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nelson
2024년 1월에 1박 숙박함
6/10 - 괜찮아요
MARY
가족 여행
2023년 12월 17일
별로예요: 편의 시설/서비스
Rooms ahould be cleaner. Breakfast was watered down oj. No cereal toast or yogurt. If advertised should have something. Crack in bath tub and sink faucet was like a spray gun in 214.
MARY
2023년 12월에 1박 숙박함
답변 제공: Lia 님, 2023년 12월 18일
Dear Guest,Thank you for the feedback. We will surely strive to ensure a more accurate representation. Our maintenance team will promptly address the issues in room 214. We work hard to give all of our guests a great experience, and we want to keep improving. We hope this will not be the case during your next stay with us.
6/10 - 괜찮아요
Sandra
연인과의 여행
2023년 12월 11일
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a place to sleep. Room was clean. Rooms small and dated. Breakfast included but extremely limited
Sandra
2023년 12월에 1박 숙박함
답변 제공: Jose 님, 2023년 12월 11일
Dear Guest,Thank you for sharing your thoughts. We're delighted to hear that you found the room clean during your stay. We appreciate your feedback and will consider ways to enhance our offerings, ensuring a more enjoyable experience for our guests. We hope to welcome you back for another visit in the future!
4/10 - 별로예요
Pica
연인과의 여행
2023년 12월 10일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed for 2 night, paid for over $340. No pool, no hot tub, and breakfast was a joke with just a juices, coffee, and pre- packages of Cinnabon. Very noisy. Stuffs was missing and gone through while we were out and about.
Pica
2023년 12월에 2박 숙박함
답변 제공: Jose 님, 2023년 12월 11일
Dear Guest,Thank you for taking the time to share your experience. We apologize for any inconveniences you faced during your stay. Your feedback is valuable, and we'll use it to make necessary improvements. We hope to have the chance to provide you with a more enjoyable stay in the future!
2/10 - 너무 별로예요
Jennifer
2023년 12월 10일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unsafe stay
The room still had a previous occupant’s items in it. The window was “secured” by a broom handle, the door did not lock properly and even the chain came off if the door was opened. Worst experience in a long time. Didn’t stay the second night.
Jennifer
2023년 12월에 2박 숙박함
답변 제공: Jose 님, 2023년 12월 11일
Dear Guest,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We appreciate your understanding and hope to have the opportunity to welcome you back for a much improved stay in the future!
6/10 - 괜찮아요
Ann
가족 여행
2023년 12월 4일
I love the family that runs this motel. The sliding door lock was missing, and I was always cold (though that might have been a body temperature thing instead of the heater) despite turning the thermostat up to 80. I enjoyed having a fridge and microwave in the room, and the bed itself was clean and comfortable, as usual when I stay there.
Ann
2023년 12월에 1박 숙박함
답변 제공: Jose 님, 2023년 12월 6일
Dear Guest,Thank you so much for your kind words! We appreciate your feedback and apologize for any inconvenience.We look forward to welcoming you back for another pleasant stay!
6/10 - 괜찮아요
Michelle
2023년 11월 26일
Michelle
2023년 11월에 1박 숙박함
답변 제공: Lia 님, 2023년 12월 18일
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.
10/10 - 훌륭해요
Lisa
2023년 11월 23일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and clean
Lisa
2023년 11월에 1박 숙박함
답변 제공: Jose 님, 2023년 11월 24일
Dear Guest,Thank you so much for your positive feedback! We're glad to hear that you found our space quiet and clean. Providing a tidy environment is always our priority. We appreciate your kind words and look forward to welcoming you back soon!
8/10 - 좋아요
Gerald
단체 여행
2023년 11월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just fiine
Gerald
2023년 11월에 1박 숙박함
답변 제공: Jose 님, 2023년 11월 18일
Dear Guest,Thank you for sharing your positive experience! It's wonderful to know that you had a pleasant time and enjoyed your stay at our property.We look forward to welcoming you back in the future!
4/10 - 별로예요
Jesse
2023년 11월 3일
별로예요: 숙박 시설 상태 및 시설
Basically the towels they left for me to shower with were oversized hand towels. It was warm in my room so when I went to turn the ac on it didn’t even work.
Jesse
2023년 10월에 3박 숙박함
답변 제공: Lia 님, 2023년 11월 6일
Dear Guest,We sincerely apologize for any inconvenience you experienced. Additionally, we regret any discomfort caused in your room. Our team is committed to addressing these issues promptly to ensure a more comfortable stay for you in the future. Thank you for bringing this to our attention.
4/10 - 별로예요
Linda
단체 여행
2023년 11월 3일
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Not handcap
Linda
2023년 10월에 1박 숙박함
답변 제공: Lia 님, 2023년 11월 6일
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!
10/10 - 훌륭해요
Gary
2023년 11월 1일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very nice
Gary
2023년 10월에 1박 숙박함
답변 제공: Lia 님, 2023년 11월 1일
Dear Guest,We're delighted to hear you found your experience enjoyable! If there's anything specific you loved or if you have any suggestions for improvement, we'd love to hear more. Looking forward to welcoming you back soon!
4/10 - 별로예요
Bob
2023년 11월 1일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property and rooms outdated. Smell of smoke throughout the hallways even though they are non-smoking rooms. Both front entrance and back entrance doors broken and did not lock. Breakfast was hostess pastries in plastic wrapping and orange juice was brown in color. Room smelled musty.
Bob
2023년 10월에 6박 숙박함
답변 제공: Lia 님, 2023년 11월 1일
Dear Guest,Your feedback is valuable, and we're actively addressing issues with outdated facilities, lingering odors, and maintenance concerns. Rest assured, corrective measures are underway to enhance the overall guest experience. We appreciate your understanding and hope to have the opportunity to welcome you back with improvements in the future.
10/10 - 훌륭해요
Gerald
2023년 10월 29일
Gerald
2023년 10월에 1박 숙박함
답변 제공: Jose 님, 2023년 11월 19일
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!
10/10 - 훌륭해요
Katie
연인과의 여행
2023년 10월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice place to stay
Katie
2023년 10월에 1박 숙박함
답변 제공: Lia 님, 2023년 10월 30일
Dear Guest,We're delighted to hear that you found our hotel to be a nice place to stay. Providing a comfortable and enjoyable experience for our guests is our goal, and we appreciate your positive feedback. If there are any specific aspects you enjoyed or suggestions for improvement, feel free to share.
10/10 - 훌륭해요
Cassie
2023년 10월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cassie
2023년 10월에 1박 숙박함
답변 제공: Lia 님, 2023년 10월 23일
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.
6/10 - 괜찮아요
Eric
2023년 10월 16일
좋아요: 청결 상태
Pillows were very small otherwise seemed clean and nice place for the price
Eric
2023년 10월에 1박 숙박함
답변 제공: Lia 님, 2023년 10월 17일
Dear Guest,We appreciate your feedback on the cleanliness and value for money at our hotel. We'll certainly look into the pillow size concern to ensure a more comfortable experience for our guests. Thank you for bringing this to our attention, and we hope to welcome you back for an even more enjoyable stay.
10/10 - 훌륭해요
Rachel 님, Columbus
2023년 10월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rachel
2023년 10월에 1박 숙박함
답변 제공: Lia 님, 2023년 10월 17일
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!
10/10 - 훌륭해요
Charles
출장 여행
2023년 10월 10일
좋아요: 청결 상태, 직원 및 서비스
Nice place, could use some updating.
Charles
2023년 10월에 1박 숙박함
답변 제공: Lia 님, 2023년 10월 10일
Dear Guest,Thank you for your feedback. We appreciate your positive comments about our property. We're always looking for ways to enhance our guest experience, and your input is valuable. We'll certainly consider updates to ensure a more modern and comfortable stay in the future. We hope to welcome you back for an even better experience.
10/10 - 훌륭해요
Kristina
가족 여행
2023년 9월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The owner is kind and accommodating.
Kristina
2023년 9월에 2박 숙박함
답변 제공: Lia 님, 2023년 10월 1일
Dear Guest,We appreciate your acknowledgment of our owner's kindness and accommodating nature. Providing exceptional service is our priority, and we look forward to welcoming you again for another positive experience.
4/10 - 별로예요
Brenda
2023년 9월 29일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unhappy
Place was filthy
I don’t think bedding was clean.
Tv did not work
Night mgr was not friendly
Brenda
2023년 9월에 1박 숙박함
답변 제공: Lia 님, 2023년 10월 30일
Dear Guest,We deeply regret the unpleasant experience you had during your stay. Cleanliness and guest satisfaction are our top priorities, and we apologize for falling short of your expectations. Your feedback is valuable, and we will address these issues immediately. We are committed to providing a better experience in the future, and we hope you give us another opportunity to exceed your expectations. Thank you for bringing this to our attention.
2/10 - 너무 별로예요
Troy
2023년 9월 25일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They lie about giving the $100 deposit back. I have never gotten mine back. I wouldn’t recommend this place to any travelers. Floors were dirty and had no towels in room also
Troy
2023년 9월에 2박 숙박함
답변 제공: Lia 님, 2023년 9월 28일
Dear Guest,We had released your deposit amount on September 22, and it typically takes 5 to 7 business days for it to appear in your account. Today marks the 5th business day, so please wait for an additional 2 days and check your bank account; your deposit amount should be visible. We are committed to providing excellent and loyal service to our beloved customers, and we look forward to exceeding your expectations on your next visit.
6/10 - 괜찮아요
Susan
가족 여행
2023년 9월 25일
좋아요: 직원 및 서비스
Clean but old. Towels were thin and stained. Pillows very flat and went out to buy new ones for comfort. Staff was friendly enough with what little interaction we had. Prices were high because of the events in the area.
Susan
2023년 9월에 2박 숙박함
답변 제공: Lia 님, 2023년 9월 26일
Dear Guest,We appreciate your feedback and are glad to hear that you found our property clean. We apologize for any inconvenience caused. We understand your concerns, and we will take them into consideration for future improvements. We hope to have the opportunity to welcome you back on your next visit to the area.
10/10 - 훌륭해요
Karen
2023년 9월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient and Friendly Staff
Karen
2023년 9월에 1박 숙박함
답변 제공: Lia 님, 2023년 9월 21일
Dear Guest,We're delighted to hear you found our location convenient and our staff friendly. Your positive feedback is much appreciated, and we look forward to providing you with an excellent experience on your next visit! Thank you for choosing us.
6/10 - 괜찮아요
Chad
연인과의 여행
2023년 9월 17일
좋아요: 직원 및 서비스
Decent place but expensive for what you get no pool or hot tub.
Chad
2023년 9월에 1박 숙박함
답변 제공: Lia 님, 2023년 9월 18일
Dear Guest,We appreciate your feedback about your stay with us. While we strive to offer a comfortable experience, we understand your concern regarding the amenities. We'll consider your input as we review our pricing and hope to provide you with a more satisfying stay in the future. Thank you for choosing us.
8/10 - 좋아요
Gerald
2023년 9월 16일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Decent.
Decent! Quiet and clean.
Gerald
2023년 9월에 3박 숙박함
답변 제공: Lia 님, 2023년 9월 17일
Dear Guest,Thank you for your feedback! We're pleased to hear you had a quiet and clean stay with us. Your satisfaction is our priority, and we hope to provide you with an even better experience during your next visit.
8/10 - 좋아요
Kory
2023년 9월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kory
2023년 9월에 1박 숙박함
답변 제공: Lia 님, 2023년 9월 21일
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.
6/10 - 괜찮아요
Joseph
가족 여행
2023년 9월 13일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Joseph
2023년 9월에 1박 숙박함
답변 제공: Lia 님, 2023년 9월 14일
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!
2/10 - 너무 별로예요
Catherine
단체 여행
2023년 9월 11일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The mattress pad was pee stained on one of the beds-requested a new one-told they didn't have extra but would double sheet the bed which they did not do. complained next morning to person on site and they didn't even offer any compensation or seem to care about the situation.
Catherine
2023년 9월에 1박 숙박함
답변 제공: Lia 님, 2023년 9월 12일
Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay. This is not the level of service we aim to provide, and we deeply regret the oversight in addressing your concerns. We will review our procedures and ensure that such issues are handled promptly in the future. We hope you might consider giving us another chance to provide a better experience.
4/10 - 별로예요
Heather
아이를 동반한 가족 여행
2023년 9월 10일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No fitted sheet on the beds. Just a mattress cover and two flat sheets.
Left my two kids there for awhile while we ran to the store and told them to use the chain lock while we were gone. When we came back we went to open the door and forgot they put the chain lock on and the without any extra force the cheap metal frame came off the wall a little bit and it just clicked back into place when we got in. It didn’t feel very safe, that’s for sure.
Not to mention the tweakers hanging around outside and the fact that the “secured” doors were open all around the building. And how they had to have a piece of wood laying in the window ledge inside to keep people from opening the window from the outside.
“Continental breakfast” was just some Little Debbie’s snack in a case, questionable colored orange juice my 3.5 yr old refused to drink after a sip, and coffee (but they were out of decaf).
We were only there for a night and I noticed all this. I will will definitely never be coming back here.
Heather
2023년 9월에 1박 숙박함
답변 제공: Lia 님, 2023년 9월 12일
We apologize for the issues you encountered during your stay. Your feedback is important, and we take safety and comfort seriously. We will address the concerns you've mentioned to improve the overall experience for our guests. We appreciate your feedback, and we hope you might consider giving us another chance in the future to provide a more satisfactory stay.
2/10 - 너무 별로예요
실제 이용하신 고객
2023년 9월 5일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid
No towels, room was musty, cigarette smoke smell everywhere and walls and bathroom had caked on dirt.
실제 이용하신 고객
2023년 9월에 2박 숙박함
답변 제공: Lia 님, 2023년 9월 6일
Dear Guest,This is not the experience we aim to provide, and your feedback is invaluable. We're actively working on cleanliness improvements and addressing the concerns raised. Please consider giving us another opportunity to provide you with a more comfortable and pleasant stay in the future. Your satisfaction is important to us.
2/10 - 너무 별로예요
Roberta
2023년 9월 4일
Roberta
2023년 9월에 1박 숙박함
답변 제공: Lia 님, 2023년 9월 24일
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.
8/10 - 좋아요
James
출장 여행
2023년 8월 28일
좋아요: 직원 및 서비스, 객실의 편안함
James
2023년 8월에 1박 숙박함
답변 제공: Lia 님, 2023년 8월 28일
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.
10/10 - 훌륭해요
David
출장 여행
2023년 8월 27일
좋아요: 편의 시설/서비스
Investment in the property was apparent, but the back door didn’t lock.
David
2023년 8월에 7박 숙박함
답변 제공: Lia 님, 2023년 8월 28일
Dear Guest,We're grateful for your feedback. We will investigate upon the inconvenience regarding the back door lock and assure you it's being promptly addressed. Your comfort and security are paramount to us, and we look forward to offering you an even better experience on your next visit.
8/10 - 좋아요
Brenda
2023년 8월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We stay here many times during the year. We have always kiked this location due to it being a quiet location. Close to stores and restaurants. But now there is an unsightly RV type situation taking place right in front of the hotel. Its unfortunate that this had to take place. The people at the hotel are always helpful and kind to talk with.
Brenda
2023년 8월에 1박 숙박함
답변 제공: Lia 님, 2023년 8월 24일
Dear Guest,It warms our hearts to hear that our staff has consistently been helpful and kind during your visits. We apologize for any disappointment caused by the current situation and thank you for your understanding. We appreciate your feedback as it helps us improve and deliver the top-notch experience you deserve.
2/10 - 너무 별로예요
Beth
단체 여행
2023년 8월 21일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We booked online and the picture of the room we thought we booked was not the room we were given. The room was really outdated and not clean. We were told they had shuttles to a venue and they didn’t. They said we could easily book an Uber which it wasn’t easy at all. Would never stay at property again.
Beth
2023년 8월에 1박 숙박함
답변 제공: Lia 님, 2023년 8월 23일
Dear Guest,I'm sorry to hear about your disappointing experience. Misleading room representations and cleanliness issues are certainly not what we strive to deliver. Your feedback is valuable, and we apologize for any inconvenience caused. We will address these concerns to ensure a more enjoyable stay for future guests.
6/10 - 괜찮아요
Adam
2023년 8월 20일
좋아요: 직원 및 서비스
Adam
2023년 8월에 1박 숙박함
답변 제공: Lia 님, 2023년 8월 22일
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.
6/10 - 괜찮아요
james
단체 여행
2023년 8월 20일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Odors
james
2023년 8월에 1박 숙박함
답변 제공: Lia 님, 2023년 8월 22일
Dear Guest,We work hard to deliver an exceptional guest experience, and hardly we fell short. We reassure to offer a best service on your next stay.
8/10 - 좋아요
Randall
2023년 8월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a decent place to stay
Randall
2023년 8월에 1박 숙박함
답변 제공: Lia 님, 2023년 9월 1일
Dear Guest,Thank you for choosing to stay with us! We're pleased to hear that you found our accommodations to be suitable for your needs. Your satisfaction is important to us, and we look forward to welcoming you back for another pleasant stay in the future.
4/10 - 별로예요
Jayden
연인과의 여행
2023년 8월 6일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we checked in we were assigned to a room with dirty sheets and a door that didn’t latch properly. The staff assigned us to a different room, this room was cleaner than the previous one but I would not consider it clean by any means. The door on the room we stayed in still wasn’t latching correctly, the mattress didn’t have fitted sheets and the room could have used an overall good cleaning. I wouldn’t recommend this hotel to anyone and will not return anytime soon.
Jayden
2023년 8월에 1박 숙박함
답변 제공: Lia 님, 2023년 8월 10일
Dear Guest,We sincerely apologize for the inconvenience and disappointment you experienced during your stay. We are truly sorry for the lack of available rooms and the condition of the air conditioning unit in the room your family was staying in. We understand your frustration and will address these issues with our staff and maintenance team to ensure this does not happen again. Your feedback is valuable, and we appreciate your understanding.
10/10 - 훌륭해요
Craig
가족 여행
2023년 8월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Craig
2023년 8월에 1박 숙박함
답변 제공: Lia 님, 2023년 8월 5일
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.
10/10 - 훌륭해요
James
가족 여행
2023년 8월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful and relaxing!
James
2023년 7월에 3박 숙박함
답변 제공: Lia 님, 2023년 8월 3일
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.
8/10 - 좋아요
Joel
2023년 7월 31일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice 4 the price
Cheap guest laundry, good location, googke maos has wrong address & side of street. Always that one "guest" whos room smells like wet ashtray & azz.
Joel
2023년 7월에 3박 숙박함
답변 제공: Lia 님, 2023년 8월 2일
Dear Guest,We checked from our end and the google map shows exactly the location where the hotel is been located and thank you for bringing it to our attention for had to chance to ensure it again and we appreciate your feedback regarding any room-related issues and it is been addressed to the concerned team. We look forward to welcoming you back to our hotel in the future.
10/10 - 훌륭해요
Mark
가족 여행
2023년 7월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Parking lot under construction.
Mark
2023년 7월에 2박 숙박함
답변 제공: Lia 님, 2023년 7월 26일
Dear Guest,Thank you for your feedback on your recent stay at the hotel. Our team is working diligently to complete the new parking lot, ensuring convenience and ease for all visitors. We look forward to welcoming you back to our hotel in the future.
2/10 - 너무 별로예요
Jodi
가족 여행
2023년 7월 23일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front parking lot was all dug up. The lobby is very tiny and the check in area has bullet proof glass around the front desk. The continental breakfast area has 2 tables for 2 and a tiny counter for food. We went to our room to check it out and the hallways along with the room had a bad smell. Once in our room we decided to check out the beds because at check in there was a guest at the counter saying they found bed bugs. We looked at our beds to find dried blood stains on the fitted sheets along with black tiny particles. Don’t even get me started on the actual bedding or pillows. We literally only used the room to get ready for our concert and left and never returned. We just took the $200 loss and said we will NEVER stay at this hotel ever again!!!
Jodi
2023년 7월에 1박 숙박함
답변 제공: Lia 님, 2023년 7월 25일
Dear Guest,I'm sorry to hear about your disappointing experience at the hotel. We work hard to give all of our guests a great experience, and we want to keep improving. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We are looking forward to your next arrival to meet up your expectations.
8/10 - 좋아요
실제 이용하신 고객
단체 여행
2023년 7월 23일
좋아요: 청결 상태, 객실의 편안함
실제 이용하신 고객
2023년 7월에 1박 숙박함
답변 제공: Lia 님, 2023년 7월 25일
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.