로비

아메릭인 바이 윈덤 홀리 여행 후기

2.5 out of 5
아메릭인 바이 윈덤 홀리
1212 Jetvig Blvd, Hawley, MN

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 275개 이용 후기 중 173개" "
평점 8 - 좋아요. 275개 이용 후기 중 54개" "
평점 6 - 괜찮아요. 275개 이용 후기 중 24개" "
평점 4 - 별로예요. 275개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 275개 이용 후기 중 9개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

MATTHEW

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Linda 님, Yakima

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the deluxe room - clean and spacious. Easy access to the property, quiet neighborhood
2024년 5월에 1박 숙박함
답변 제공: Cole Dinh 님, 2024년 5월 7일
Hi Linda, thank you for feedback! We are overjoyed you had an exceptional stay. Please let us know if there is anything else we can do to make your next stay even better!

10/10 - 훌륭해요

Teresa

가족 여행
좋아요: 편의 시설/서비스
Friendly staff greeted us, our room was ready and waiting, very comfortable sleep.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 29일
Good morning Teresa, thank you for your feedback. We are happy to hear you had a great time. We strive for an exceptional guest experience, and hope your future ventures lead you right back to us.

4/10 - 별로예요

Michael

2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 29일
Good morning Michael! I am sorry your stay was not totally top to par. Please feel free to reach out and let us know exactly we could work on. We look forward to hosting you in the future.

10/10 - 훌륭해요

Valerie 님, Stoney Creek

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient and friendly people
2024년 3월에 1박 숙박함
답변 제공: Beth 님, 2024년 3월 31일
Valerie ,Thank you so much for staying with us and the kind words. Hope to see you again soon!!!

10/10 - 훌륭해요

Brittany

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed my stay just hated it was far from.work
2024년 3월에 3박 숙박함
답변 제공: AmericInn Hawley Management 님, 2024년 3월 27일
Thank you Brittany for your rating. We are glad to see your stay with us was satisfactory! We hope to see you next time!

10/10 - 훌륭해요

Bill

2024년 3월에 1박 숙박함
답변 제공: Beth 님, 2024년 4월 7일
Biil,Thank you for taking the time and leaving us this wonderful review. We are so pleased to hear that you enjoyed your stay with us. Hope next time you are in Hawley you will stay with us again.Have a great weekend.

10/10 - 훌륭해요

Warren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was quiet, clean and close to the business I traveled for.
2024년 3월에 2박 숙박함
답변 제공: jesse 님, 2024년 3월 16일
Dear Warren,We are delighted to have been your hotel chosen hotel during your recent stay in Hawley. It was truly a pleasure to serve you.We appreciate your business and value you're honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for stay at the AmericInn, and we hope you choose to create more memories with us whenever your travels bring you back to Hawley MN.

6/10 - 괜찮아요

Bonnie

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: jesse 님, 2024년 3월 13일
Dear Bonnie,We are delighted to have been your hotel chosen hotel during your recent stay in Hawley. It was truly a pleasure to serve you.We appreciate your business and value you're honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for stay at the AmericInn, and we hope you choose to create more memories with us whenever your travels bring you back to Hawley MN.

6/10 - 괜찮아요

Bonnie

아이를 동반한 가족 여행
좋아요: 청결 상태
Pool area needs update. Hot tub needs cleaning. It was almost neon yellow and smelled bad. Both TVs in suite didn't work. 20 minutes later they got one going. Booked main floor Jacuzzi suite. Called and confirmed. On arrival suite with normal shower on second floor. Apparently the only Jacuzzi room was over booked by 3 for that night. Tried booking by calling hotel direct but phone was never answered. Several tries in two days. Nice place if they get it together. Was hoping for a much better stay.
2024년 3월에 2박 숙박함
답변 제공: Beth 님, 2024년 3월 12일
Bonnie, Thanks so much for your feedback. I apologize for the trouble with TV's in your room, I am glad we did get one going for you, but I will definitely look into the matter. The pool is under construction at the moment thank you for pointing out that I am in need of placing more signs and info about this, the hot tub is in need of new paint I assure you this will be getting done soon, as it does appear that way but is safe and clean tested and approved daily. And lastly, we are updating and being instructed on the phone system in hopes that doesn't happen again. Again, thank you so much for staying with us and I hope you will try again and see the finish products as it is a work in progress. Appreciate your input and value your business!Sincerely, Beth KGeneral ManagerAmericInn Hawley MN218-486-5140

10/10 - 훌륭해요

Siatta

2024년 3월에 5박 숙박함
답변 제공: Beth 님, 2024년 3월 31일
So thankful for your review and wonderful rating, we appreciate your business look forward to see you again.

10/10 - 훌륭해요

Emily

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and clean!
2024년 3월에 1박 숙박함
답변 제공: jesse 님, 2024년 3월 11일
Dear Emily,We are delighted to have been your hotel chosen hotel during your recent stay in Hawley. It was truly a pleasure to serve you.We appreciate your business and value you're honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for stay at the AmericInn, and we hope you choose to create more memories with us whenever your travels bring you back to Hawley MN.

10/10 - 훌륭해요

Jeffery

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything!! Front Desk cleanliness
2024년 2월에 1박 숙박함
답변 제공: jesse 님, 2024년 2월 29일
Dear Jeffery,We are delighted to have been your hotel chosen hotel during your recent stay in Hawley. It was truly a pleasure to serve you.We appreciate your business and value you're honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for stay at the AmericInn, and we hope you choose to create more memories with us whenever your travels bring you back to Hawley MN.

10/10 - 훌륭해요

Kris

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The people working at the desk were very helpful . Randy, the front desk person on our check in was very friendly and helpful.
2024년 2월에 1박 숙박함
답변 제공: jesse 님, 2024년 2월 7일
Dear Kris,We are delighted to have been your hotel chosen hotel during your recent stay in Hawley. It was truly a pleasure to serve you.We appreciate your business and value you're honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for stay at the AmericInn, and we hope you choose to create more memories with us whenever your travels bring you back to Hawley MN.

4/10 - 별로예요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: jesse 님, 2024년 2월 7일
Dear Jeffrey,Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize.The experience you described it not characteristic of the level of service our associates strive to provide. I would love the opportunity to hear more about your recent stay in the effort to prevent this issue from occurring in the future.

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: jesse 님, 2024년 1월 30일
Dear Kevin,We are delighted to have been your hotel chosen hotel during your recent stay in Hawley. It was truly a pleasure to serve you.We appreciate your business and value you're honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for stay at the AmericInn, and we hope you choose to create more memories with us whenever your travels bring you back to Hawley MN.

6/10 - 괜찮아요

Phillip

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Not a good experience
First room they put us in the TV did not work, so moved us to another room. I went to take a shower in the morning and the handle fell off before I got it started, then in middle of shower, fell off and hit my foot. Not good. Breakfast was there but gravy for biscuits and gravy was cold. So had a muffin
2024년 1월에 1박 숙박함
답변 제공: jesse 님, 2024년 1월 22일
Dear Phillip,Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize.The experience you described it not characteristic of the level of service our associates strive to provide. I would love the opportunity to hear more about your recent stay in the effort to prevent this issue from occurring in the future.

10/10 - 훌륭해요

Sophia

2024년 1월에 1박 숙박함
답변 제공: jesse 님, 2024년 1월 16일
Dear Sophia,We are delighted to have been your hotel chosen hotel during your recent stay in Hawley. It was truly a pleasure to serve you.We appreciate your business and value you're honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for stay at the AmericInn, and we hope you choose to create more memories with us whenever your travels bring you back to Hawley MN.

10/10 - 훌륭해요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Such a cute hotel. Great service, good breakfast. Kids enjoyed the pool.
2023년 12월에 1박 숙박함
답변 제공: Beth 님, 2023년 12월 31일
Rachel,Thank you for your kind words and it was a pleasure having you and your family stay with us. We look forward to hosting you again.Sincerely, Beth K. General Manager

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My wife and I were greeted by a professional, efficient, and kind employee. The check in was easy and straight forward. The common areas carpet appeared fresh or even new. Coffee was available. Our room was clean and stocked. Breakfasts was very good so no one would leave hungry. The hostess on departure was exceptionally thoughtful and seemed to be on top of everything. When I couldn't find the DeCaf coffee in the breakfast room, she offered to bring me a cup from the common area. This AmericInn is a hidden gem in Hawley, MN. The value of the room is exceptional. I will definitely stop in again the next time my travels take me to this part of MN.
2023년 12월에 1박 숙박함
답변 제공: jesse 님, 2023년 12월 30일
Dear David,We are delighted to have been your hotel chosen hotel during your recent stay in Hawley. It was truly a pleasure to serve you.We appreciate your business and value you're honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for stay at the AmericInn, and we hope you choose to create more memories with us whenever your travels bring you back to Hawley MN.

10/10 - 훌륭해요

James

2023년 12월에 1박 숙박함
답변 제공: AmericInn Hawley Management 님, 2023년 12월 28일
Thanks for your review James! We can't wait to see you next time your travels bring you to Hawley.

10/10 - 훌륭해요

Joan

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was spacious and clean.
2023년 12월에 1박 숙박함
답변 제공: jesse 님, 2023년 12월 26일
Dear Joan,We are delighted to have been your hotel chosen hotel during your recent stay in Hawley. It was truly a pleasure to serve you.We appreciate your business and value you're honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for stay at the AmericInn, and we hope you choose to create more memories with us whenever your travels bring you back to Hawley MN.

10/10 - 훌륭해요

BRENT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wow nice gem in Hawley
Fantastic hotel. Gorgeous inside kept up extremely excellent. Friendly staff. Comfortable hotel room and stay. Would stay again.
2023년 12월에 6박 숙박함
답변 제공: jesse 님, 2023년 12월 21일
Dear Brent,We are delighted to have been your hotel chosen hotel during your recent stay in Hawley. It was truly a pleasure to serve you.We appreciate your business and value you're honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for stay at the AmericInn, and we hope you choose to create more memories with us whenever your travels bring you back to Hawley MN.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Pool issues AGAIN!
We have tried four times now to stay at this hotel & only once the pool has been open for our family to swim. We come with kids & grandchildren who have lots of energy to expend. We’ll go to Moorhead instead from now on.
2023년 12월에 2박 숙박함
답변 제공: AmericInn Hawley Management 님, 2023년 12월 11일
Anonymous, please accept our deepest apologies regarding the issues with our pool. After coming under ownership of the property, we unfortunately inherited some problems with the pool. Our pool is currently closed until further notice because we are actively doing extensive maintenance on it, to ensure minimal issues in the future. We do hope you will give us another chance in the future. You can find us on Facebook where we always post pool closures. Please also feel free to call us directly at the hotel to book your stay, where we can hopefully notify you of pool closures. We anticipate having minimal issues once this extensive maintenance is completed. We do hope you found the rest of your stay to be satisfactory.

10/10 - 훌륭해요

Jason

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for family stay!
2023년 11월에 2박 숙박함
답변 제공: jesse 님, 2023년 11월 28일
Dear Jason,We are delighted to have been your hotel chosen hotel during your recent stay in Hawley. It was truly a pleasure to serve you.We appreciate your business and value you're honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for stay at the AmericInn, and we hope you choose to create more memories with us whenever your travels bring you back to Hawley.

10/10 - 훌륭해요

Jarred

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and everything was perfect. We were there for two nights and thoroughly enjoyed our time.
2023년 11월에 2박 숙박함
답변 제공: jesse 님, 2023년 11월 28일
Dear Jarred,We are delighted to have been your hotel chosen hotel during your recent stay in Hawley. It was truly a pleasure to serve you.We appreciate your business and value you're honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for stay at the AmericInn, and we hope you choose to create more memories with us whenever your travels bring you back to Hawley MN.

10/10 - 훌륭해요

Shelley

2023년 11월에 1박 숙박함
답변 제공: jesse 님, 2023년 12월 21일
Dear Shelley,We are delighted to have been your hotel chosen hotel during your recent stay in Hawley. It was truly a pleasure to serve you.We appreciate your business and value you're honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for stay at the AmericInn, and we hope you choose to create more memories with us whenever your travels bring you back to Hawley MN.

10/10 - 훌륭해요

maxwell

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
TLC
overall the stay was good and clean. the one recommendation id say is the pool room needs some TLC hot tub was out of order due to the heat pump the exhaust system needs repaired the staff informed me that they could not fix it due to a NLA part. causing all the doors to swell and rust along with the ADA lifts are rusting up preventing the use of them
2023년 11월에 1박 숙박함
답변 제공: jesse 님, 2023년 11월 17일
Dear Maxwell,We are delighted to have been your hotel chosen hotel during your recent stay in Hawley. It was truly a pleasure to serve you.We appreciate your business and value you're honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for stay at the AmericInn, and we hope you choose to create more memories with us whenever your travels bring you back to Hawley MN.

10/10 - 훌륭해요

Candace

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
Welcoming and immaculate.
2023년 11월에 1박 숙박함
답변 제공: AmericInn Hawley Management 님, 2023년 11월 13일
Thanks for your review Candace! We are thrilled to hear you thoroughly enjoyed your stay. See you next time your travels bring you to Hawley!

2/10 - 너무 별로예요

Mark

2023년 11월에 4박 숙박함
답변 제공: jesse 님, 2023년 11월 28일
Dear Mark,Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize.

6/10 - 괜찮아요

Kelly

2023년 11월에 1박 숙박함
답변 제공: jesse 님, 2023년 11월 6일
Dear Kelly,We are delighted to have been your hotel chosen hotel during your recent stay in Hawley. It was truly a pleasure to serve you.We appreciate your business and value you're honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for stay at the AmericInn, and we hope you choose to create more memories with us whenever your travels bring you back to Hawley.

10/10 - 훌륭해요

Søren

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fine værelser gode senge dejligt rolig god morgenmad kaffe alipitum
2023년 10월에 1박 숙박함
답변 제공: beth 님, 2023년 11월 4일
We are glad you had a wonderful stay, please if you're in the area again please consider staying with us.Thank you!

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: AmericInn Hawley Management 님, 2023년 10월 27일
Thank you David for your review. We hope to see you again next time your travels bring you back to Hawley!

10/10 - 훌륭해요

Lori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay!
Nice clean room, friendly staff. Will definitely stay again!
2023년 10월에 1박 숙박함
답변 제공: AmericInn Hawley Management 님, 2023년 10월 27일
Lori, thank you so much for your kind words and taking your time to leave us a review! We look forward to providing exceptional service to you once again, next time you are in the area!

10/10 - 훌륭해요

William 님, Red Rock

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cannot find anything wrong with this place. Friendly staff, clean rooms and a great location. One of our best places that we stayed at during our three weeks travels.
2023년 9월에 1박 숙박함
답변 제공: AmericInn Hawley Management 님, 2023년 10월 2일
William, thank you for your review and kind words! We are so happy that your stay exceeded your expectations. We look forward to serving you again, should your travels bring you back to Hawley. Our team will be delighted to hear your feedback, as we strive to provide this type of service to our guests every single day.

10/10 - 훌륭해요

John

연인과의 여행
Nice
2023년 8월에 1박 숙박함
답변 제공: AmericInn Hawley Management 님, 2023년 9월 25일
Thank you for you review John! See you next time you're in the area!

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
답변 제공: AmericInn Hawley Management 님, 2023년 9월 25일
Thank you John for your review, we hope to see you again next time you're in the area!

10/10 - 훌륭해요

Beth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is a well managed establishment. Very clean and has all the amenities that we have come to appreciate but don't always get. Affordable also.
2023년 9월에 2박 숙박함
답변 제공: AmericInn Hawley Management 님, 2023년 9월 18일
Beth, thank you for your kind words! We appreciate your review and are so glad you had an enjoyable stay. We can't wait to host you again next time your travels bring you to the area!

10/10 - 훌륭해요

Ken

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: AmericInn Hawley Management 님, 2023년 9월 18일
Thank you Ken for your review! We are glad you had a satisfactory experience with us, and we can't wait to see you next time!

10/10 - 훌륭해요

Tommy

2023년 9월에 1박 숙박함
답변 제공: AmericInn Hawley Management 님, 2023년 9월 18일
Thank you for your review Tommy! Let us know what we can do to make your next stay even better!

10/10 - 훌륭해요

Allan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a pleasant stay ~ Price was also good when we were there ~ Staff was pleasant and helpful!
2023년 8월에 3박 숙박함
답변 제공: AmericInn Hawley Management 님, 2023년 9월 10일
Hey Allan, thanks for your review and kind words! We are glad to see you had an exceptional stay and we hope to see you next time your travels bring you to Hawley!

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: AmericInn Hawley Management 님, 2023년 9월 5일
Thanks Kenneth for your review! See you next time!

10/10 - 훌륭해요

mark

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Goid value. Very roomy. Pristine.
2023년 8월에 1박 숙박함
답변 제공: AmericInn Hawley Management 님, 2023년 9월 1일
Thank you Mark for your review and kind words! We are delighted that you enjoyed your stay, and we can't wait to see you next time!

4/10 - 별로예요

Joshua

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Check your sheets …
After a nine-hour drive, I was ready for a quick nap before getting ready to go what we drove all the way up for. The front desk mgr was friendly enough, and she was working hard enough. That being said, our room was a disaster. The elevator didn’t work. The outlet for the TV and DirecTV didn’t work, which was rectified by plugging both into the outlets on the lamp. But the worst thing, by far, was pulling the comforter back and seeing two levels of sheets stained with what could only be blood (see attached photos). Horrified, I showed the pictures to the clerk and she gave us fresh linens and we made the bed ourselves. She mentioned that a comforter would be on the bed when we arrived back from the concert. That didn’t happen. So, I then went down at midnight and asked the new clerk for a comforter, which she shared. I didn’t expect to have to do that step as well. All in all, the grossness of the sheets were hard to ignore, as was the lack of rectification.
Top sheet under comforter
Second sheet under comforter
2023년 8월에 1박 숙박함
답변 제공: AmericInn Hawley Management 님, 2023년 9월 1일
Joshua, we sincerely apologize for the issues that you have mentioned in your review. This is extremely uncharacteristic of our hotel and the service that our staff strives to provide. I will look into this, and your feedback will be shared with our staff in an effort to avoid this from happening in the future. We hope that you will give us another chance, should your travels bring you back to this area. Please feel free to reach out regarding any other concerns with your stay.

10/10 - 훌륭해요

Kristen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: AmericInn Hawley Management 님, 2023년 8월 24일
Thanks for your review Kristen! Hope to see you next time you're in the area!

4/10 - 별로예요

Karri

가족 여행
별로예요: 직원 및 서비스
We were in town for a wedding and stayed the weekend. Our room wasn’t serviced by house keeping. We were out of our room by 10am both days. We had to get coffee and cups for the next morning. Told representative at desk she said she was sorry to hear. Breakfast both mornings before 9am items were empty, no sausage, 3 pieces of bacon and 2 scoops of eggs on Saturday morning. Sunday morning no coffee, empty, no eggs, gravy no biscuits. Someone came into the dining area and said oh I guess I need to get busy and left.
2023년 8월에 2박 숙박함
답변 제공: AmericInn Detroit Lakes Management 님, 2023년 8월 14일
Karri, we are sorry to see that your stay was unsatisfactory. Please note that there are signs in each room stating that we do not do stay over service unless requested.I apologize about the breakfast and will pass this on to our staff and address it with them. Please feel free to reach out to us regarding any other concerns with your stay.

8/10 - 좋아요

Peggy

2023년 8월에 1박 숙박함
답변 제공: AmericInn Hawley Management 님, 2023년 8월 28일
Hi Peggy, thanks for your review! Let us know what we can do to make your next stay even better.

10/10 - 훌륭해요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This motel was clean, with large-well appointed rooms!
2023년 7월에 1박 숙박함
답변 제공: AmericInn Detroit Lakes Management 님, 2023년 8월 14일
Thanks for your review Craig!

10/10 - 훌륭해요

Christ

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived late at night and exhausted. Our check-in was quickly handled. The room was close to th car and in minutes we were ready to sleep.
2023년 7월에 1박 숙박함
답변 제공: AmericInn Hawley Management 님, 2023년 8월 14일
Thanks for your review Christ! We are glad to see that your stay was restful!

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AmericInn Hawley
Excellent staff, very helpful when I needed them. I enjoy the indoor pool and hot tub. Also good breakfast.
2023년 7월에 1박 숙박함
답변 제공: AmericInn Hawley Management 님, 2023년 8월 14일
Thank you for your review and kind words Suzanne! We hope to see you next time you're in the area.