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"The rooms are lovely but the bar is not that great and very expensive. The food is not that great with very unhealthy food. We tried to get the room service and the food never arrived an hour later. Then, we had to walk to departure to get food."

"Fantastic views everything I expected and more beautiful room upgraded to a suit which was a amazing surprise staff are helpful and polite room was spotless views of London are incredible all in all a ten out of ten experience."

"Breakfast is distinctly average to bellow. Not terrible, not something you’d pay for if you’re not here for work like I was."

"Great location - near shopping, Hyde park and Marble Arch. Close to public transportation and there were black cabs at the door almost every time we left. Nice room for the 3 of us we had Executive suite. Staff was wonderful."

"Ideal location at Heathrow "

"Room was fine, great view, however dated. The desk set up had very little space to accommodate clothing if you didn't want to live out of your suitcase. The large TV took up 90 percent of the surface space for your items. No outlets in the bathroom for hairdryer or flatiron. The tub/shower is a very high step in/out for the elderly or short, big fall hazard, needs to be just a shower. The plumming needs updated as this is the only toilet in all of England we had to "prime" to flush.by flushing once and the 2nd time it worked. I gave it a 4 star as they were updating the lo by and we saw other floors had been updated hoping the 2nd floor is coming soon. The location is perfect for the towr bridge, Tower of London and the tain station. "

"Beautiful modern property with excellent amenities, location and friendly helpful staff "

"Very good breakfast. Clean room"

"Clean, good location, nice touches like water bottle and chocolate in the room."