first night I stayed everything went very smoothly; the staff had a person whose English was very good and I had no problem with my prepaid visa booking; however on my second stay, two days later, I arrived and had a lot of trouble explaining that I had already paid so I haven't checked on line to see if I have been overbilled;will do so later. The room was very clean and had a lot of help reaching different destinations; the coffee, however was bad in the breakfast restaurant; the instant provided in the room was better. It had bedroom internet hookup and a computer was available in the business room. All in all, a good experience.