헬레나에서 인/여관 검색

“The first room had a terrible smell thankfully they were able to switch us to another room that was better and we spent the night and left very early in the morning The staff was OK at best. She was able to switch our rooms which was good.”

“We knew going in this was a quick stop and were not expecting the Ritz. This hotel was far worse than I could have imagined. The property was horribly kept on the out side. Inside smelled like stale cigarettes from years past. The room had blood stains on the wall, hair in the tub drain, sticky spots on the carpet, lights that flickered terribly, AC barely functioned, shower heads were caked with soap scum, and no continental breakfast as advertised (not that we would have eaten it anyway)....

“Check-in was quick and the employee was very friendly and helpful. The room was clean, air conditioner was working, beds were soft and a few different options for pillows. Having laundry on site was nice. There was no noise from other rooms.”

“Unfortunately we were disappointed. We have been traveling for over a week and don’t generally stay in an hotel that costs this much, but thought we would treat ourselves. Originally, I called the hotel’s direct reservation line to book a room. Agent told me there was only one room available and it would be $400. I had looked on Expedia and saw the same room for $300. I told the agent that and she rudely said that on-line sites are not updated and proceeded to try to get me to book. I told her I...

“Pool and hot tub were out of commission.”

“Could use a deep cleaning on carpets. A little mildew smell in room”

“Said that they had a vegetarian breakfast, but there is no breakfast at all , I took a picture of the website for Expedia. It says that they did have breakfast. They only have one luggage rack that was broken. The room was not very clean and they had to hold the Office chair that was all ripped up.. the landscaping outside was not cleaned.”