헬밍엄

“Used the spa - staff in spa were lovely. Though two masseuses. both my partner and I booked the same treatment. We had completely different experiences. Both half hour one finished after 20 mins and one was full half hour. Lunch with the spa - the spa man who was lovely had to serve it. The restaurant staff refused to do anything. Didn’t clear plates nothing. 4 tables in there and 5 staff stood behind the bar talking ignoring my presence for a few minutes, I left and returned and when I asked...

“We enjoyed a pleasant stay”

“There was only one member of staff on reception at check in time which means multiple guests have to wait to check in. We went for lunch and had to ask firstly to order drinks and then again to order food. Unfortunately the burgers were way over cooked and the waiter had no incling that this might not be acceptable. It is unfathomable to me based on the price that a full breakfast wouldn’t be included in room rate.”

“The property was clean. George and Jordan were very welcoming. There was a choice of continental breakfast or cooked breakfast. Parking is free. We were really happy with our king room, there is a shower, toilet, sink and bath in our room. The bedroom is very big, wardrobes. Two very Happy customers and will definitely be back there again.”

“A beautiful thatched pub in the Suffolk countryside with original features and delicious breakfast”

“Great location, comfortable room and really nice breakfast”

“Lovely traditional pub, excellent food and accomodation”

“Everything was amazing. Oliver was beyond helpful and kind!”

“Pristine”

“Great place to stay, room was a nice size & clean, staff were very friendly had a kettle,coffee machine... we enjoyed our stay.... thanks cherry tree 🌳”

“Parking good , lots of shopping and food close Garden and kitchen are great”

“Lovely grounds - but room old fashioned - bed very creaky. Room service excellent & staff very friendly. Breakfast good. Enjoyed the pool facilities.”

“Place was clean and lovely and staff very helpful. I would’ve loved to have found out what the “meal deal” was in the lounge though. And no air conditioning so our room was sooooo hot at night. We had a fan that helped but was so hard to sleep. I understand it’s not the hotels fault but yeah it wasn’t as hot outside anymore it seemed to retain the heat from the last few months still”