โThe staff were excellent kind and very helpful. the room was immaculate and spacious. would gladly go back there and will recommend to friends and family it is so convenient and they serve continental breakfast. โ
โThe property is located in a neighborhood that is currently undergoing a revitalization. The motel is safe, clean and operated by a wonderful family. I would stay there again.โ
โThe place doesn't necessarily look great from the outside, nor to the hallways, but they have renovated the rooms quite a bit in the last few years. Good sized television and clean. I stay here frequently as it is well located to a lot of other spots. Very convenient.โ
โThis is my second stay at the Home2Suites in Utica, and I would readily book there again! In both my experiences, the staff was friendly & accommodating, our room was clean & spacious, and we enjoyed walking to the local restaurants! โ
โWe picked it because close to Empire State Trail as we go from Buffalo to Albany and that they allow us to bring bikes into our rooms. Breakfast good, staff friendly โ
โI was in the area for my daughter's wedding. I stayed one night and it was a good experience. I decided not to go home the next night, and stayed in town. I went back to this facility because it was a very pleasant stay.โ
โI must say upon arrival a wonderful lady at the desk named Shaniqua was very pleasant and helpful I had a long travel and I wasnโt expecting such a vibrant personality it was really nice to have that experience. The room was perfect very clean and comfortable everything was in top condition even my freezer to keep my frosty from Wendyโs frozen which saved me for that late night sweet treat ๐ not to mention the free breakfast and coffee which also helped save me a couple bucks btw the coffee was...
โI have no complaints, it was very clean and above my expectations, staff was friendly very friendly and also very helpful.
They told me the heat in the room I was given possibly didnโt work and had provided a heater which actually wasnโt needed since heat was indeed working.
Overall my only complaint is there a few spots that I donโt think are cleaned often such as windowsills.
Bed sheets towels and everything else was very clean.
Overall I have no complaints and I think they are doing a...