Hi Chelsea,Thank you for choosing RRI & Suites Hermitage for your stay. We apologize that you did not have a satisfactory experience with our service. Your feedback is valuable to us and we would be grateful if you could share it with us. This will help us to improve our services for our future guests.

Thank you for taking the time to leave a review, Lynette. The staff and I at the RED INN & SUITES HERMITAGE appreciate your 4/5 score. However, you indicated that the upkeep of our hotel hindered your experience. At Red Roof, our main goal is to provide all our guests with a great experience that portrays the comforts of home, so I am sorry to hear this was not the impression we left you with. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope to make a new impression and would love to see you again at one of our Red Roof locations.Sincerely, Red Roof Management

Dear Mr. B,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Hermitage. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 1/5 score. You indicated that you were unsatisfied with the heat not working. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,ChirellRediResponse Specialist

Hi Joni,I am sincerely sorry to hear about your disappointing experience. This does not align with the standards we strive to uphold. We take your feedback seriously and will address these issues immediately. Thank you for bringing these concerns to our attention, and please accept our apologies for any inconvenience you encountered.

Hi Brittney,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Hi Roger,Thank you for taking the time to share your feedback about your recent stay. We are sorry to hear that your experience with us did not meet your expectations. We strive to provide our guests with a comfortable and enjoyable stay, and we regret that we fell short in this instance. Please know that we take all guest comments seriously and we will use your feedback to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and show you the true level of service and comfort that we are known for.

Hi Glen,Our goal is to ensure that all of our guests have a positive experience, and we are disappointed to hear that we fell short in your case. If you could provide more details about your disappointments, we would greatly appreciate it. This will enable us to make the necessary improvements to ensure that our future guests have a better experience.

Dear Guest,We regret the distressing experience you encountered during your stay. Our team takes this feedback seriously and is immediately investigating and addressing these concerns, including a thorough inspection and necessary maintenance. Please accept our sincerest apologies for falling short of your expectations. We're committed to improving and ensuring such issues are not repeated. Your input is vital, and we appreciate your patience as we work to rectify these problems.

Hi Amber,We are sincerely disappointed to receive this rating and learn that our service did not meet your expectations. We would appreciate it if you could kindly provide us with more details about your experience. This will enable us to identify areas of improvement and ensure a better experience for our future guests. We look forward to hearing from you.

Hello Shirley, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES HERMITAGE and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hi Anna,Thank you for sharing your feedback and rating. However, we apologize for the inconvenience faced by you regarding other issues. Our team will make improvements in the concerned areas. We hope to serve you better in the future.

Dear John, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN & SUITES HERMITAGE regarding the room being good and kind staff. Red Roof goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Hi Annette,Our goal is to ensure that all of our guests have a positive experience, and we are disappointed to hear that we fell short in your case. If you could provide more details about your disappointments, we would greatly appreciate it. This will enable us to make the necessary improvements to ensure that our future guests have a better experience.

Dear Percy, Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES HERMITAGE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you highlighted. The property is aware of your concerns and are actively working on your concerns. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hi Jason,We are very sorry to hear about the inconvenience caused by these issues, and we are not meeting your expectations. Please note that your concerns have been passed on to our housekeeping team. We hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!

Hi Doug,Thank you for choosing us for your recent stay. We apologize for the inconvenience faced by you. Kindly let us know about your disappointments in more detail. So, we can make the required changes and improvements. We hope to serve you better in the future.

Hi Edward,This is certainly not the experience we aim to provide our guests, and we deeply regret the inconvenience you faced. Rest assured, we take your feedback seriously and will be addressing these concerns immediately to ensure a more comfortable and enjoyable stay for our future guests.

Dear Guest,I appreciate your rating regarding our hotel. Your satisfaction is of utmost importance to us, and we would be honored to have the opportunity to serve you again on your future trips. If you have any further feedback or suggestions regarding your stay, please write to us. Thank you for considering us, and we look forward to welcoming you back soon.

Hi Richard,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

Hi Charles,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. If you have any queries regarding this issue, please call up the property for further assistance.

Hi Joyce,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

Hi Joy,Thank you for taking the time to share your feedback! We regret that your stay with us was not up to your expectations. Please note that your concerns have been passed on to our team for improvement. We hope you will give us another chance to improve our services. Our team is looking forward to hosting you again soon!

Dear Guest,We're sorry to hear that the cleanliness of your room didn't meet your expectations. Your feedback is important to us, and we'll make sure to address this issue to ensure a more pleasant stay in the future.

Hi Theresa,Our goal is to ensure that all of our guests have a positive experience, and we are disappointed to hear that we fell short in your case. If you could provide more details about your disappointments, we would greatly appreciate it. This will enable us to make the necessary improvements to ensure that our future guests have a better experience.

Dear Guest,Please accept our sincerest apologies for any issue you faced. It is disheartening to discover that we were not able to surpass your expectations. We would like to know more about how we can make your future stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our facility and hospitality.

Hi Sheethal,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

Dear Guest,It is disheartening to hear about your experience. Our apologies for all the issues that you encountered. Rest assured, your concerns will be noted and inspected by our team for prompt action. We would value another chance to impress you and we wish you safe travels.

Dear Guest,I am deeply sorry to hear about the cleanliness issues you encountered during your stay. This is unacceptable, and we will take immediate action to ensure our cleaning standards are improved. Your feedback is invaluable, and we apologize for any inconvenience you experienced.

Dear Guest,On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Dear Guest,We apologize for the condition you encountered. This does not meet our standards, and we are taking immediate steps to address and rectify the situation. Thank you for bringing this to our attention.

Dear Guest,We are deeply sorry to hear about your extremely unpleasant experience during your stay with us. We take your concerns very seriously, and we want to assure you that this is not indicative of the level of service and quality we strive to provide to our guests. We sincerely apologize for all the issues you encountered. Rest assured, we are thoroughly investigating the matters you've raised and taking immediate steps to address them. Your feedback is crucial to improving our services, and we will work diligently to rectify the issues to prevent any recurrence in the future.

Hi James,We're sorry to hear that you were disappointed with your stay. Your feedback is important to us, and we apologize for not meeting your expectations. We're continuously working to improve our services and facilities. Hope you'll consider staying with us again and giving us an opportunity to exceed your expectations.

Hi Richard,Appreciate your feedback regarding your stay. We apologize for the initial poor room condition and the inconvenience you experienced with the shower head. We're pleased to hear that we were able to provide you with a better room for your shower. Our team will work on improving our room inspection process to ensure a more comfortable experience for our guests. Hope to have the opportunity to better serve you in the future.

Dear Chris, Thank you for taking the time to complete our guest survey from your recent stay at the Red Roof Inn & Suites Hermitage. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. I sincerely apologize that your stay didn't meet your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Guest,We deeply regret the unpleasant experience you had during your stay, including issues like dirty sheets, maintenance problems, and odors. These shortcomings do not meet our standards, and we offer our sincere apologies. Your feedback is vital, and we are committed to promptly addressing and preventing such issues in the future to prioritize your comfort and satisfaction. We hope you'll consider giving us another opportunity to provide you with an improved and enjoyable stay. Thank you for sharing your concerns with us.

Hi Tina,Our team apologizes for the insufficient number of pillows and the cleanliness issues you encountered during your stay. Your feedback is valuable, and we take it seriously. We will work to address these concerns promptly to ensure a more comfortable and clean experience for our guests in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with an improved stay on your next visit.

Hi Angel,We're truly sorry for the disappointing stay you had, including issues with room condition, cleanliness, and non-functioning bathroom fixtures. We take this seriously and will work on improvements. We hope you might consider giving us another chance for a better experience in the future. Thank you for your feedback.

Dear Guest,We appreciate your constructive feedback regarding our hotel. We are continuously working to enhance our facilities. I'm glad to hear that our staff left a positive impression on you with their friendly service. Your comments help us to provide a better experience for our guests, and we hope to welcome you back soon to showcase our progress.

Dear Guest,I am sorry to hear about your experience. It is not the impression we want to leave with our valued guests. Please know that we take guest comments very seriously and are working to address all the issues you have brought to our attention. Guest satisfaction is essential to our success, and we appreciate your feedback to promote necessary changes. We hope you will give us another chance to provide you with a superior experience and change your perception of our hotel and services.

Hi Robert,We appreciate your business and your valuable feedback. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

Hi Jordan,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

Dear Guest,Kindly accept our deepest regrets for what you had to face. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

Dear Guest,Thank you for sharing your feedback regarding your recent stay. We're truly sorry for the unpleasant experience you encountered during your stay. We take reports of pests very seriously and are committed to addressing them immediately to ensure the comfort of our guests. Your feedback will help us take the necessary steps to prevent such incidents in the future.

Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services

Dear Guest,Thank you so much for giving us the privilege to host your stay. We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. Please let us know more about your disappointment. So, we can make the required changes and improvements. Hope to earn your business on future travels so that you can see our continuous improvement.

Hi Brandy,Our goal is to ensure that all of our guests have a positive experience, and we are disappointed to hear that we fell short in your case. If you could provide more details about your disappointment, we would greatly appreciate it. This will enable us to make the necessary improvements to ensure that our future guests have a better experience.

Dear Guest,Your feedback is important, and we regret falling short of your expectations. We are addressing these issues to ensure a more pleasant experience for our guests. Thank you for bringing these concerns to our attention, and we hope you'll give us another opportunity to provide you with a better stay.

Dear Guest,We're glad to hear that the check-in experience and staff interactions were positive. However, we apologize for the various issues you encountered during your stay. Your comments are important, and we take them seriously. We'll address these concerns with our team to ensure improvements are made. We understand your disappointment, and we hope you reconsider giving us another chance in the future to provide you with a better experience.

Dear Guest,I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

Hi Syed,Thank you so much for your amazing 10-star rating! We're overjoyed to know that you had such a fantastic experience during your stay with us. Your satisfaction means the world to us, and we can't express how much we appreciate your positive feedback. We look forward to hosting you again soon for another exceptional stay.