"It was a shared room with three roommates. We all got along fine. The front desk staff, Tina and Audrey were wonderful and actually remembered my name. They made my stay wonderful! Also, the maid that cleaned our room had the opportunity to take my watch that I’m mistakenly left on the tub. Very honest and kind. Nothing but good to share her about my experience here."
"Service friendly and professional. Location great for walking to the Mall. Restaurant warm and excellent service and the food you need after a day of touring. Highly recommend!!"
"Had a small issue with Airco on first night but the Hamilton hotel team quickly responded and, change rooms and provided an upgraded room. Hotel staff is super friendly, knowledgeable and in gagging. Perfect location, wry central."