하이랜드의 럭셔리 호텔

“Soooo we arrived on day 1 to find the cabin hadn't been cleaned after the last occupants. Mildew towels on the carpet, etc. After a series of calls, the cleaning crew came in the evening. Soooo on day 2 we returned from a fun day of activities to find a very nice young family had moved in and were occupying the cabin. Yes, double-booked. After another series of calls and texts, they were relocated. Sooo on day 3 we were told the cabin owner was stopping by to get his boat key while we were out...

“What a joke! Expedia "overbooked" us at another unit. So, this cabin was the apparent cabin we were "upgraded" to due to the mix up. Expedia advised me they had spoken to the owners to guarantee the cabin was available. Well, guess what? When we arrived at 4pm with our tired children, melting food and tired feet, there were three men in our reserved cabin. They began to tell us they had this cabin for another night. It was booked!!! Again?? Really Expedia? I believe the owners knew they were...