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Sibaya Lodge

3.0 star property
Travelers savor international cuisine at Sibaya Lodge's five restaurants, try their luck at the casino, hit the nightclub, or relax by the outdoor pool

Choose dates to view prices

Sibaya Lodge sits near the Indian Ocean, offering a vibrant retreat with multiple entertainment options. Guests can test their luck at the slot machines in the casino or find a peaceful spot in the garden with WiFi access after enjoying the property's nightlife.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 1996/007/228/07

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Sibaya Lodge have a pool?

Yes, this property has an outdoor pool.

Is Sibaya Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sibaya Lodge?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sibaya Lodge?

Check-out is at 11 AM.

Where is Sibaya Lodge located?

This family-friendly Hillhead hotel is within 3 mi (5 km) of Sibaya Casino and Umdloti Beach. Umhlanga Rocks Beach and Umhlanga Main Beach are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.6

Cleanliness

8.0

Location

7.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 24 out of 88 reviews
Rating 8 - Good. 28 out of 88 reviews
Rating 6 - Okay. 17 out of 88 reviews
Rating 4 - Poor. 11 out of 88 reviews
Rating 2 - Terrible. 8 out of 88 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go SA

close to the Casino
Verified

4/10 Poor

Ian

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Try to get one of the 4 sea dacing rooms withe a balcony. Helpful, friendly staff but the hotel itself has extremely limited facilities, no fridge in room, no bar or restaurant. Extremely noisy.
Stayed 9 nights in Feb 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One issue they need to address is the lack of a good security lock on their windows. The current one is very unsafe and would not stop anyone who wanted to get in. THIS IS A MAJOR WORRY!!
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Ash

Disliked: Amenities, property conditions & facilities
Breakfast was not the best, no fridge in the room with the weather being almost 40 degress each day, after speaking to the manager,he managed to get us a fridge,said that rooms do not come with a mini ffidge
Stayed 7 nights in Mar 2020
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Stay was amazing. Could not fault anything. Will certainly be back.
Stayed 4 nights in Jan 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location and great casino next door. The room smelled strong of some fragrance that was an attempt to hide the strong smell of mold. Outside the room it smelled very strongly of paint. We had an issue with laundry that almost made us late for our flight. Would not return at least to the lodge. The hotel might be nicer.
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Selva and Lallie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disappointed

This was the first time we stayed at Sibaya Lodge, we were very disappointed. Due to the construction happening, our stay was not a pleasant one.
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Hotel and it’s grounds are run down. In dire need of fixing. Room smelt of cigarettes and had cigarette burns on carpet. Got a new room. Service at hotel restaurant was very slow and the food considering the price was well below acceptable.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Great facilities. Rooms slighty on the small side.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Precious

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

It was very amazing, my family and I were happy with the option. From staff to hotel everything was on point. A happy stay indeed
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Booked for 1 adult and 2 kids , but the amenities provided in the room were insufficient. Also , the sleeper couch is extremely uncomfortable. Breakfast selection is also very limited.
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Ramona

Disliked: Property conditions & facilities, room comfort
Not what was expected. The rooms have no basic amenities like a Bar Fridge or Additional Towels or Linen when you book for 2 adults and 2 children. Staff were friendly and helpful but the hotel did not meet our requirements. We checked out a day early.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Aircon was not working ....Thanks to staff who booked us into the Sibaya Hotel
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good little break

Great service and breakfast... Special thank you to the male, Indian receptionist who remembered we were owed R200 upon checkout... Good times, except for the rowdy neighbours...
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Rickshana

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely experience overall although air-conditioning was not working which ment our rooms were stuffy at night. Staff are friendly, breakfast was good. Casino was good for entertainment.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Mohammed

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No follow up on special requests

Requested early check-in due to us traveling and having small kids as a special request when making the reservation. No feedback regarding this was communicated back to me. Not sure what's the reason for 8 special requests section but clearly no one looks into these for the customers
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Nithianandan

Disliked: Room comfort
Not much to do at this resort
Stayed 2 nights in Feb 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pathethic

My stay at sibaya was very disappointing. The sofa bed was torn. It was not made up every night, I had to request and on the final night did it myself. The entire night people are talking loud in passage sways. Cleaning staff shout and scream at each other in the passage ways to communicate. My bathroom bin was not cleaned for the entire 3 days I stayed there. That is very un hygienic. At breakfast t you need t go locate staff at back to make toast or eggs. While I do not expect 5 star treatment in a 3 star establishment, at least live up to the 3 stars. Basic hygiene and service etiquette. I would never have complained to the establishment as they are not service orientated and believe they are going you a favour. I was actually waiting to respond on this mail in the hope that it would be addressed.
Stayed 3 nights in Jan 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Not to impressed

Sibaya Lodge does not meet the standards of Sun International resorts
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Value for money! room were big and service was excellent!
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Kribashi

Liked: Cleanliness, property conditions & facilities
Stay was satisfactory. Booked a double room it was a double bed and sleeper couch did not state that when we booked. My kids are 11 and 14 and were really uncomfortable. Requested towels at there were only 2 yet booking stated for 4. They said the kids must use the hand towel. Ridiculous. Breakfast not so grand.
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Good
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of the best

The place was the cleanest, welll maintained. I ve been travelling and been to few places before my stay at Isibaya and I. found it best in all aspect. Keep up the good work.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Personnel accueillant et à l'écoute avec services attendus. Très bon petit déjeuner. Bémol : La salle de bain sentait fortement la moisissure et a fait éternuer le membre de la famille allergique.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing ...friendly staff
Stayed 1 night in Dec 2018