슈피리어룸, 킹사이즈침대 1개 (Smoke Free) | 책상, 무료 유아용 침대, 무료 WiFi, 침대 시트

레드 루프 인 힐스빌 여행 후기

2 out of 5
레드 루프 인 힐스빌
2666 Old Galax Pike, Hillsville, VA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 903개 이용 후기 중 433개" "
평점 8 - 좋아요. 903개 이용 후기 중 308개" "
평점 6 - 괜찮아요. 903개 이용 후기 중 115개" "
평점 4 - 별로예요. 903개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 903개 이용 후기 중 16개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

4/10 - 별로예요

Micheline

연인과의 여행
좋아요: 청결 상태
Pas d’ascenseur pour monter les gros bagages au 2e étage. Circulation bruyante à cause des bruits d’impacts sur le pont situé près de la façade avant. Petit déjeuner pauvre: jus d’orange et café imbuvables, et peu d’options offertes.
2024년 4월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 4월 18일
Chère Micheline,Merci d'avoir pris le temps de partager vos commentaires concernant votre expérience au Red Roof Inn Hillsville. Nous apprécions sincèrement vos commentaires et nous sommes vraiment désolés que vous n'ayez pas été satisfait de votre expérience, ce qui vous a valu une note de 2/5. Vous avez indiqué que vous n'étiez pas satisfait de l'absence d'ascenseur, des nuisances sonores et des autres préoccupations que vous avez décrites. Vos commentaires sont essentiels alors que nous nous efforçons d'offrir à tous les clients un séjour propre, confortable et basé sur un bon rapport qualité-prix.Sachez que nous vous apprécions en tant qu'invité et apprécions votre entreprise. Merci d'avoir partagé vos préoccupations et j'espère que vous nous donnerez l'occasion de mieux vous servir chez Red Roof la prochaine fois que vos projets de voyage nécessiteront un hébergement.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Al

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 4월 18일
Dear Al,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Hillsville and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

CINDY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice great location. Front desk was very friendly!!
2024년 4월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 4월 14일
Dear Cindy, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Hillsville. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our great location and friendly staff. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Sylvie

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 13일
Thank you for taking a moment to leave a review, Sylvie. The staff and I at the Red Roof Inn Hillsville appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Phyllis

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding front desk staff.
2024년 4월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 4월 13일
Dear Phyllis,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HILLSVILLE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the recently renovated room, great staff and quick check in. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 - 훌륭해요

Ron

좋아요: 숙박 시설 상태 및 시설
Good
2024년 4월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 4월 7일
Dear Ron,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SYRACUSE. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was great - very friendly staff
2024년 3월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 4월 1일
Dear John,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Hillsville. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our staff and easy check in. It’s encouraging to know that we are doing an excellent job for our guests.We hope to continue to provide great experiences for you in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Shesi

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Out dated building, but for night to stop at not bad. Friendly staff
2024년 3월에 1박 숙박함
답변 제공: Samantha RediResponse Specialist 님, 2024년 3월 29일
Dear Shesi,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HILLSVILLE. You expressed that the appearance of our property did not meet your expectations, however, for an overnight stay our hotel would be adequate. You also mentioned that you were pleased with our friendly staff, which was great to hear. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Samantha Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

lynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Small, clean, quiet, friendly. Very comfortable stay!
2024년 3월에 1박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2024년 3월 28일
Dear Lynn,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN HILLSVILLE. I was happy to read you were pleased with our clean, quiet and small hotel and our friendly staff. At Red Roof, our primary goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. Feedback from our guests is always welcome at as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2024년 3월에 1박 숙박함
답변 제공: Samantha Rediresponse Specialist 님, 2024년 3월 25일
Dear Anne,Thank you for taking the time to write a review of your stay at the RED ROOF INN HILLSVILLE. I am happy you were pleased with the cleanliness of our hotel. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediresponse Specialist

10/10 - 훌륭해요

Jessica

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très bien pour faire un arrêt après une longue journée sur la route. Très propre et tranquille
2024년 3월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 16일
Chère Jessica,Merci d'avoir pris le temps de partager votre retour concernant votre expérience au RED ROOF INN HILLSVILLE. Nous apprécions sincèrement vos commentaires et sommes heureux d'apprendre que vous avez eu une excellente expérience avec nous, notamment en ce qui concerne l'emplacement propre, calme et pratique. Nous espérons continuer à vous offrir de belles expériences. Les commentaires positifs de nos clients, comme le vôtre, sont toujours un encouragement pour tout notre personnel alors que nous nous efforçons d'améliorer continuellement la qualité de nos services.Merci encore pour vos gentils mots. Le personnel et moi serions ravis de vous offrir un autre séjour confortable à l'avenir.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Red Roof Management 님, 2024년 3월 13일
Thank you for sharing your 5/5 rating with us, John. Our staff at the Red Roof Inn Hillsville was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
:very clear!
2024년 3월에 2박 숙박함
답변 제공: Red Roof Management 님, 2024년 3월 10일
Hi Robert,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Hillsville with us. It was so rewarding to see that we earned your 5/5 score. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear more about your stay, so please feel free to share. On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Nancy 님, Dayton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick easy check in . Clean room. Great price.
2024년 2월에 1박 숙박함
답변 제공: LaTunde RediResponse Specialist 님, 2024년 2월 28일
Dear Nancy,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN HILLSVILLE. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are thrilled to read that you had clean room, check-in was quick along with all the positives that you highlighted. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Jennifer

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 2월 26일
Hello Jennifer,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Hillsville and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean and quiet
2024년 2월에 1박 숙박함
답변 제공: Adraine Rediresponse Specialist, 님, 2024년 2월 7일
Dear Larry, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN HILLSVILLE. It's rewarding to read that you found our hotel to be quiet and clean. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist,

6/10 - 괜찮아요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom fan and heat were very loud during the night . We had to keep br light on during the night And found it very difficult to rest . I would not stay here again
답변 제공: Chevanese RediResponse Specialist 님, 2024년 2월 1일
Thank you, Anthony, for sharing your feedback regarding your stay at the Red Roof Inn Hillsville. We're sorry to hear about the inconvenience caused by the light and the noise from the bathroom fan and heat. Our team is dedicated to ensuring a comfortable stay for all guests, and we sincerely apologize for any disturbance you experienced. Your feedback is invaluable to us at Red Roof, and we'll take your comments into consideration to ensure a more peaceful atmosphere.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

6/10 - 괜찮아요

Ian 님, Hamilton

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 1월 21일
I appreciate the time that you took to share your sentiments with us, Ian. Our team at the Red Roof Inn Hillsville appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

10/10 - 훌륭해요

Tiea

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay if you have pets!! Clean comfortable, and the staff is very friendly. Bring drinks and dinner and be prepared to hang with the pets that evening!
2024년 1월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2024년 1월 16일
Dear Tiea,We appreciate your comments regarding your recent stay at the Red Roof Inn Hillsville. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very friendly, you loved the pet friendliness of our hotel and the comfort of our rooms met your expectations, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Nelson

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Simple clean accommodations.
2024년 1월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 1월 11일
Thanks for sharing your feedback with us, Nelson. The staff at our Red Roof Inn Hillsville was elated to see that we earned your 5/5 score. You mentioned that our accommodations were simple and clean, which delighted us.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,Red Roof Management

10/10 - 훌륭해요

david

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms, stayed here twice. Great staff that helped when needed
2024년 1월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 1월 9일
Hi David,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Hillsville with us. It was so rewarding to see that we earned your 5/5 score with our clean rooms and our great staff. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

10/10 - 훌륭해요

Alison

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great for one night stay. Front desk was very friendly and courteous.
2023년 12월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 1월 1일
Dear Alison,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HILLSVILLE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the friendly and courteous front desk staff. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 - 좋아요

David

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

David 님, Bloomsburg

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Staff excellent customer service
2023년 12월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 12월 29일
Dear David,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN HILLSVILLE. It’s great to hear that you found our staff to be very hospitable and provide exceptional service. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

4/10 - 별로예요

Steve

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
There was a dirty contact lens on the floor and you can tell the floor was dirty. Beds were hard as bricks. And the building is so loud being next to the highway. We left at 1:00 in the morning because we couldn't sleep. Should get refunded.
2023년 12월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 12월 29일
Dear Steve,Thank you for taking the time to tell us about your experience at the RED ROOF INN HILLSVILLE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as uncleanliness and excessive noise among other concerns.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 12월 28일
Dear Valued Guest, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN HILLSVILLE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

6/10 - 괜찮아요

Pertti 님, Drexel Hill

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel itself ok for the price charged but nothing around - eg the Tacos from the outside kiosk terrible
2023년 12월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 12월 24일
Dear PerttiThank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HILLSVILLE. I am happy to hear our hotel was ok for the price. However, you indicated that you were displeased with our location. At Red Roof, our main goal is to provide all our guests with a great experience that portrays the comforts of home, so I am to learn this was not the impression we left you with.Please know that we value you as our guest and appreciate your business. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Sincerely,Red Roof Management

10/10 - 훌륭해요

Lisa 님, Marietta

2023년 12월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 12월 24일
Hello Lisa, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN HILLSVILLE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

6/10 - 괜찮아요

Deborah

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Basic Hotel
Nothing special, bare minimum furnishings, convenient location and beds were comfortable
2023년 12월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 12월 23일
Dear Deborah, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Hillsville. It's great to read that you found our location to be convenient to your travels and that the beds were comfortable. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

6/10 - 괜찮아요

Walter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Simple, clean, small. But the interstate was always audible and walking not possible w/o driving
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Rene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
un bel endroit pour reprendre son souffle
excellent dans son ensemble. Le seul hic, c'est l'indisponibilité d'acces aux jus de fruits avant 6 hrs le matin. Il y a l'avantage de l'inconvénient: proximité par rapport à l'autoroute versus le bruit généré par le transport routier.
2023년 12월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 12월 17일
Dear Rene,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Hillsville. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 10/10 score. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. However, you mentioned that the noise disturbances hindered your stay. We hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,Red Roof Management

8/10 - 좋아요

Yosif 님, milford

좋아요: 편의 시설/서비스
Good location, clean
2023년 12월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 12월 13일
Hello Yosif,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Hillsville. It is so rewarding to read that you were welcomed by the spotlessness of the room and the convenience of our location. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that Red Roof value you as our guest and appreciate your business.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Red Roof Management

6/10 - 괜찮아요

Lori

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Although they have tried to update the guest rooms, they were innerd of work. Contentinal breakfast was just muffins, coffee, and juice.
답변 제공: Adraine Rediresponse Specialist 님, 2024년 2월 15일
Hello Lori Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HILLSVILLE and I appreciate your 3/5 score following your stay. I am sorry to read that you were unsatisfied with the options available at the continental breakfast and your room. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 - 좋아요

Levato 님, Gettysburg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and well presented. The lobby and the hallway could use some updates and I was a little skeptical as I was going to the room but the room was very nice. The morning breakfast could be better arranged and have a few more options but overall the stay was great. Thanks
2023년 11월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 11월 30일
Dear Levato,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Hillsville. It's great to read that you were pleased with the cleanliness of the room. However, you mentioned that the upkeep of the lobby and the hallway was not to your liking. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

8/10 - 좋아요

Nicole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bon rapport qualité/prix. Chambre et salle de bain très propre. Lit confortable. Le déjeuner est continental comme annoncé (café, thé, jus,céréales,pain pour rôties, muffins, gruau)
2023년 11월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2023년 11월 29일
Merci Nicole d'avoir pris le temps de partager vos commentaires concernant votre expérience au Red Roof Inn Hillsville. Nous apprécions sincèrement vos commentaires et sommes heureux d'apprendre que vous avez eu une excellente rencontre avec nous, notamment en ce qui concerne notre prix abordable, notre chambre et salle de bain propres, notre lit confortable et toutes les autres remarques aimables soulignées. Chez Red Roof, nous espérons continuer à vous offrir de superbes expériences.Merci encore de partager votre expérience avec nous. Nous serions ravis de vous revoir si vos voyages vous ramènent dans notre région.Sincèrement,OliviaGestion du toit rougeSpécialiste RediResponse

10/10 - 훌륭해요

Tara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe and quiet! Staff was so friendly, professional, and helpful. Room was newly renovated and very comfortable. Overall great stay. The only weakness is the breakfast - very slim choices. Otherwise great place.
2023년 11월에 1박 숙박함
답변 제공: Linton Red Roof Management Rediresponse Specialist 님, 2023년 11월 21일
Hi Tara,Thank you for telling us about your recent visit to RED ROOF INN HILLSVILLE. I was delighted to read that our friendly staff and comfortable rooms met your expectations. However, you indicated that the limited breakfast choice was less than ideal. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.With thanks,LintonRed Roof ManagementRediresponse Specialist

8/10 - 좋아요

Lonnie 님, Lynn

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy access off I-77. A good value and breakfast in this price range. Would stay again.
2023년 11월에 1박 숙박함
답변 제공: Linton Red Roof Management Rediresponse Specialist 님, 2023년 11월 18일
Dear Lonnie,Thank you for telling us about your recent visit to RED ROOF INN HILLSVILLE. I was happy to read that our good value and breakfast met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,LintonRed Roof ManagementRediresponse Specialist

10/10 - 훌륭해요

james

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and well maintained
2023년 11월에 1박 숙박함
답변 제공: Linton Red Roof Management Rediresponse Specialist 님, 2023년 11월 9일
Dear James,Thank you for telling us about your recent visit to RED ROOF INN HILLSVILLE. I was happy to read that our clean and well-maintained property met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

10/10 - 훌륭해요

Lewis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Polite staff and clean.
2023년 11월에 1박 숙박함
답변 제공: Linton Red Roof Management RediResponse Specialist 님, 2023년 11월 8일
Hello Lewis, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HILLSVILLE and I are happy to see your perfect score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Xao Red Roof Management RediResponse Specialist 님, 2023년 11월 3일
I appreciate the time that you took to share your sentiments with us, John. Our team at the Red Roof Inn Hillsville appreciated your 8/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Ron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to interstate and food nice place great check in no elevator but ok one flight of stairs
2023년 10월에 1박 숙박함
답변 제공: Xao Red Roof Management RediResponse Specialist 님, 2023년 11월 2일
Hi Ron,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Hillsville with us. It was so rewarding to see that we earned your 5/5 score with our close proximity to the interstate and our nice location. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us. In relation to the lack of an elevator, while this saddened us, we were happy to know that you were okay with the stairs.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Average
it's attached to a gas station; I would say the rooms are clean and have nice bathrooms, but besides the room, everything is below-par
2023년 10월에 1박 숙박함
답변 제공: Xao Red Roof Management RediResponse Specialist 님, 2023년 10월 30일
Hello Valued Guest,Thank you for sharing your feedback with us. The team at the Red Roof Inn Hillsville was pleased to know that you were fond of our clean rooms and nice bathrooms. However, you made mention of everything else being subpar. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays in the future.Regards,XaoRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Xao Red Roof Management RediResponse Specialist 님, 2023년 10월 28일
Thank you for sharing your 5/5 rating with us, Linda. Our staff at the Red Roof Inn Hillsville was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Phyllis

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful front desk staff.Room always fresh and clean.
2023년 10월에 1박 숙박함
답변 제공: Kamaria Red Roof Management RediResponse Special 님, 2023년 10월 27일
Dear Phyllis,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HILLSVILLE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our front desk staff to be wonderful and the room to be fresh and clean. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Convenient, clean and friendly front desk clerk. Love the seasonal decorations!
2023년 10월에 1박 숙박함
답변 제공: Kamaria Red Roof Management RediResponse Special 님, 2023년 10월 27일
Dear Susan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HILLSVILLE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Sheena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was surprisingly excellent! The staff was probably the friendliest and most helpful hotel staff I’ve encountered ANYWHERE. The room was comfortable and clean with nice amenities. My only complaint is the other hotel occupants, who were extremely noisy, but that’s no fault of the hotel. I would absolutely stay here again!
2023년 10월에 1박 숙박함
답변 제공: Xao Red Roof Management RediResponse Specialis 님, 2023년 10월 22일
Hi Sheena,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Hillsville with us. It was so rewarding to see that we earned your 5/5 score with our excellent property and helpful staff. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us. As it pertains to the noisy guests, we would like to apologize for this dampening your experience.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

chet

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
just an OK place
2023년 10월에 1박 숙박함
답변 제공: Abigail Red Roof Management RediResponse Speciali 님, 2023년 10월 21일
Hello Chet,Thank you for taking the time to tell us about your stay at the Red Roof Inn Hillsville. We do appreciate your comments and are happy to see that your stay was ok.Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Abigail Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Charlie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Xao Red Roof Management RediResponse Specialist 님, 2023년 10월 17일
Thank you for sharing your 5/5 rating with us, Charlie. Our staff at the Red Roof Inn Hillsville was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Gaylene

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good service
2023년 10월에 1박 숙박함

8/10 - 좋아요

Rita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Xao Red Roof Management RediResponse Specialist 님, 2023년 10월 15일
I appreciate the time that you took to share your sentiments with us, Rita. Our team at the Red Roof Inn Hillsville appreciated your 8/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist