โOur stay at Lodge Stack Point was lovely. The hosts, Mama-San and Papa-San, were so friendly and provided us with great recommendations. The room was perfectly comfortable and the location was tranquil. โ
โThe room is huge but very very old and dirty. Hopefully the hotel will keep clean more to meet at least the standard of the hotel criteria.
We checked in at night, so we are tired from the trip. It would be better if the staff would not throw the check in job to the trainee who knows nothing like his first day. Due to this, made us tired even more to wait for him to finished checking in job around 30mins. If the permanent staff wants the trainee to work please guide him how to work not let him...
โA basic inn, but staff were wonderfully friendly and helpful and our mountain view rooms were spectacular. A bit of a distance from the station, but worth it to be so close to Fuji. Walk to many restaurants.โ
โI highly recommend this hotel. The hotel is clean and staff was sooooo kind. Whenever I wanted somethings, they tried to fix it. The room was wider than I expected. The private restroom and shower room were separated and clean. I could Fuzi moutain cleary and close even from my room!
There are many restaurants, bars, convenience stores, gift shops around hotel. And you could enjoy activties at lake like paddle board and boat. The lake is in front of the hotel and there are even swans...
"The room is huge but very very old and dirty. Hopefully the hotel will keep clean more to meet at least the standard of the hotel criteria.
We checked in at night, so we are tired from the trip. It would be better if the staff would not throw the check in job to the trainee who knows nothing like his first day. Due to this, made us tired even more to wait for him to finished checking in job around 30mins. If the permanent staff wants the trainee to work please guide him how to work not let him gone error and dont know how to check in for the guests like that.
Also on the checked out day, i was surprised a lot when came back to the room at 9.20am after breakfast that my room was open widely. At that time my belongings and valuable things were spread in the room. I felt terrible with this hotel security and service a lot. And i will not come back here again. "
